Trusted Agent profile
★★★★★
127 reviews across 3 platforms
Kelham Square, 6 Kelham Island, Sheffield S3 8SD
Kelham Square's Sheffield office at Kelham Square is rated 4.2 out of 5 across 127 reviews on three platforms, including 117 Google reviews rated 4.2. Checked 9 October 2026.
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
5/5
GoogleI have recently sold a property through Kelham Square, and would like to recommend them on being helpful and friendly throughout the process. Despite the sale being quite challenging, they helped me through it, were professional and courteous throughout, and a pleasure to deal with.
Hi Ash, your most welcome :) Thanks for the lovely comments ❤️
1/5
TrustpilotNot to be trusted!
One of my family recently put in an offer on a house to Kelham Square estate agents, Sheffield. The offer was accepted subject to supplying a solicitor's name, which was immediately sorted. A few days later, Kelham Square emailed to say they had received higher offers and did we want to increase our bid. Unfortunately, the practise of gazumping is not illegal in England and Wales and rears its ugly head in hot property markets. My advice is to request that a property is removed from the market after acceptance of an offer, or better still, deal with an estate agent that can be trusted to honour their transactions.
5/5
GoogleAs a tenant, I have found Kelham square the best lettings agents I have used. They are approachable and quick to respond to any queries or issues. Nothing ever seems to be a hassle for them. Highly recommend.PositiveResponsiveness, Professionalism
Thanks Jennifer, hope all is well :)
5/5
GoogleReally good experience - they are helpful and responsive. Would certainly recommend and use again
Hi Dominic, thanks for taking the time to write a review! Enjoy the property :)
1/5
GoogleWithout a doubt the least responsive and least professional estate agents I've ever been a tenant with. Once you're moved in they are incredibly difficult to get hold of, ignoring emails and phone calls consistently. They tried to charge an …
Hi Joseph, sorry to see the unfair 1 star review left for us :( During busy times our tenants can get in touch with us via voicemail, social media and email so we fail to see how we didn't respond quickly. … More
1/5
GoogleThey were really nuce during the initial contact and during the veiwing but after placing down the holding deposit they failed to reply to emails asking about different stages of the application and then the landlord decided to cancel our …
Dear Brandon, it appears that the information you supplied on the application did not match the information that you gave us at the initial enquiry stage. This would have held up the process. If you have supplied your details for the return of the reservation fee this will be returned within 4 working days.
5/5
GoogleFrom start to finish this estate agency made my move across the country to Sheffield an absolute breeze. Every time I had a query, it was answered immediately. And any hiccups were easily fixed. Everyone had a friendly manner and the agency fees were more reasonably priced than most that I have been with.
Anastasia you're welcome!
5/5
GoogleThe entire team at Kelham Square has been amazing in sorting out my new tenancy, from start to finish. They are very professional with their dealings and responded to each of my queries in record time. I highly recommend them without any reservations.PositiveResponsiveness, Professionalism
Thank you Kevin! We hope you have a great stay in your new home in Sheffield 😎 …
4/5
GoogleStephen Bradley - Bradley, Plumbing Heating & Gas Services - I am a Landlord and let a property through Kelham Square and also provide a plumbing and gas services to them. I find them very helpful and friendly throughout my business dealings and they provide a first class service for budding landlords like myself.
Thanks Vicky and Steve all the best.
5/5
GoogleService is very good, they always answer promptly and are quick to fix maintenance issues. I particularly like how well they use technology to make everything more convenient (e.g. sharing property photos through google and using online document signing services). Agency fees are reasonable. Best agency I've rented with so far.
Thanks Christina, we hope you enjoy the property!
5/5
GoogleI have nothing but praise for this company. They have looked after my property for two years, if any problems have arisen i have been contacted and the problems have been rectified,also they sorted a very …
Thanks Kevin, we really appreciate your kind words.
5/5
GoogleKelham Square has been very helpful and professional. They have responded to each of our queries and issues within a timely manner. The staff themselves are very friendly. Thank you very muchPositiveResponsiveness, Quality, Professionalism
Thank you for being a great tenant!
5/5
GoogleKelham Square have been fantastic! Used them when I was looking for a new property for rent. John and Emma work so hard in making sure you have the best experience possible. Superb work guys. 12 April, 2021PositiveResponsiveness, Quality, Professionalism, Value
Thanks for your kind words Johnjo, enjoy your new home!
4/5
GoogleVery professional, quick to respond, very helpful in all aspect. You've been great soo far and I'm glad I rented in Sheffield ( having relocated from London) via you. Wonderful and 👍helpful team, .. Keep it up guys. …
A pleasure Rhoda, thank you !
5/5
GoogleI certainly prefer the personal touch from a small company over that of a large impersonal firm, it's been like a breath of fresh air. Many thanks to you Bevan and your team for all your help finding us tenants and for the constant updates throughout
Your welcome Jayne, all the best.
5/5
GoogleI have let my properties through Kelham Square for a number of years now and so far have had no complaints. They deal with any tenancy change-over or problems in an efficient and friendly manner. I will continue to deal with them for the foreseeable future.
Thanks Sue :)
5/5
GoogleWe have been renting a property since 2015. Any problems are sorted quickly and the staff are very helpful. They respond to emails promptly and have always been polite and friendly - v different to my previous experience with another company. Highly recommended.
Thank you.
5/5
GoogleGreat service, they solved all issues quickly, professionally and to a very good standard
Hi Gio, your welcome - enjoy your property!
4/5
GoogleReally helpful and reply promptly to emails - helped me to secure a lovely flat in Kelham, John in particular was really helpful and good at getting stuff sorted for me. Thanks!
Hi Lopa, thank you for your kind words. We work really hard to get the results we all want 😎 …
5/5
GoogleCurrent tenant - Always very helpful and quick to resolve any issues, both throughout the application process and since starting my tenancy. Very happy with the service so far!PositiveResponsiveness, Quality, Professionalism, Value
Hi Tom, thanks, all the best!
5/5
FacebookKelham Square are one of the better agencies I’ve been with. Great communication and a sincere and friendly work ethic, these guys are great and made things very easy. Couldn’t recommend them enough.
I saw a page review about MRS ELIZABETH BAYS and I must confess that She is a good trader and best in her field as they said, She managed my account after I invested $1,500 I got $15,200 within 7day's of investment I was so shocked, with MRS ELIZABETH BAYS, your money is 100% secured,. Trust me you have nothing to lose You can contact her via Email: elizabethbays70@gmail.com WhatsApp: +1(609)7012234 Facebook: Elizabeth Bays
5/5
GoogleLove this little place with its cafes and bars, tattoo shop and the river running through the city. needs some more work on the site but it's getting there 😎 …
Thanks Mark, but we are the property management agency based in Kelham Island. However we completely agree with you 👍🏻 …
5/5
GoogleSuperb estate agents, the best I've dealt with. Really helpful throughout the application process and since I've moved into my flat. Everything set up very well online too!PositiveResponsiveness, Quality, Professionalism
Hi Tom, thanks for the kind words, enjoy your new home! ⌂
5/5
GoogleVery attentive agency. They are always very helpful whenever I have an issue. The staff are friendly and responsive. Better than many agencies I have encountered.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Xiao, here when you need us!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Kelham Square's Sheffield office has 127 reviews across three platforms: 117 on Google, 7 on Facebook, 3 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Kelham Square is rated 4.2 out of 5 across all 127 reviews, and 4.2 out of 5 on Google from 117 reviews, checked 9 October 2026.
Kelham Square, Kelham Square, 6 Kelham Island, Sheffield S3 8SD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.