Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMyself and my new Wife had the best…
Myself and my new Wife had the best experience with this agency. We met a wonderful woman called Sarah, we arranged a viewing, this was the best viewing we had. Sarah didn't rush us, and this allowed us time to see this as a home. Sarah was very friendly, professional, and answered any questions we had with ease. Her friendly nature allowed us to feel so relaxed. Intus Lettings this lady is an absolute credit to you. Communication from start to finish was amazing with her. When we picked up the keys to our new home we were even given a welcome box. Best agency by far. Sarah thank you very very much.
Kristi · 4 January 2024
★★★★★ 5/5
GoogleWe had a very pleasant experience with the agency. We just moved into the country and looking for a place to stay. Fortunately, we came across their advertisement online and decided to walk into their office. The whole processes were relatively smooth for us, personally, and would recommend this agency, especially Rob who helped us along the way.
Mohd · 16 April 2023
Agent replied · 21 June 2024
We are delighted to have been able to assist you finding a new home. Thank you very much for your lovely review, it has been a pleaaure to be able to help you.
★★★★★ 5/5
GoogleGreat experience overall, swift response. Dayna was very friendly and helpful. We were worried at first that we wouldn’t be able to rent a flat in time, but the whole process was so smooth and easy, with her aid, it only took us a few days from viewing the flat to signing contracts. 100% would recommend!
Jacinta · 16 April 2023
Agent replied · 21 June 2024
Hi Jacinta, thank you very much for that very kind review. Your feedback has been passed to Dayna and we wish you every happiness in your new home.
★★★★★ 5/5
GoogleI'm extremely pleased with how everything has gone with a new apartment let. So far I've only dealt with a single person at Intus, and the service from start to finish has been great. Thanks Dayna for being so responsive and helpful with the process. Looking forward to my move date! :)
Andrew · 16 April 2023
Agent replied · 21 June 2024
Hi Andrew, we are delighted that you are pleased with the service you have received so far - good luck in your new home!
★★★★★ 5/5
GoogleI dealt with Naomi, she is responsive & helpful in resolving issues. Sarah from the maintenance team was equally helpful, thank you Intus team.
-Shariffah
Aiman · 12 November 2025
★★★★★ 5/5
TrustpilotI would absolutely recommend Intus
I would absolutely recommend Intus. Their entire process has been nothing short of exceptional. Special shout out to Katina, who's just an absolute superstar. She's super helpful, friendly and really looked out for me when I had to move out early. I am very impressed and can safely say that this is one of the best agencies I have dealt with in Manchester.
Ian · 29 September 2021
Agent replied · 13 June 2024
Thank you very much for your review and we are pleased that you are happy with the service you have received from the team.
★★★★★ 5/5
GoogleExcellent service and communication from Dayna Stephens and her colleague Sarah at Intus Lettings, Sheffield
Great service and communication from Intus Lettings, Sheffield in general and Dayna Stephens in particular in helping me to lease an apartment at Kelham Gate. Special thanks to Sarah, who is my property manager, for dealing with the minor repairs to the property prior to my moving in.
I can say without any hesitation that Intus is the best lettings agency I have dealt with in Sheffield. Unlike other Lettings agencies in Sheffield, they are friendly, professional and efficient - their entire process has been nothing short of exceptional.
Both Dayna and Sarah represent a great asset to Intus Lettings - anyone seeking to rent a quality property in Sheffield would be most fortunate to have Dayna as his/her lettings agent and Sarah as his/her property manager.
Kazem · 16 April 2023
★★★★★ 5/5
GoogleReally good experience. Intus Lettings have made the whole renting process really smooth and easy. I’ve been very impressed by them. Naomi has been super helpful and friendly throughout the process. She’s been able to answer all the questions I’ve had.
J · 16 April 2025
★★★★★ 5/5
GoogleI cannot recommend Intus Lettings Sheffield enough. The process of securing a property with them was quick, easy and efficient. Dayna was so helpful while at the viewing, and was always easily contactable in the subsequent correspondence, and was very fast at responding to emails and phonecalls. Very pleased with my experience with Intus Lettings, and Dayna is a brilliant lettings negotiator!
Dan · 16 April 2024
★★★★★ 5/5
GoogleGreat service from Naomi, always responsive in phones and emails . She helped me choosing the right flat for me in a great location amongst other options . Also was supportive regarding all the documents and information. Highly recommended.
Samira · 4 April 2025
★★★★★ 4/5
GoogleThe customer service provided by this letting agency has been really helpful and put my mind at ease when moving into a property. Found Alex was very responsive to the different queries I had throughout and provided sufficient information.
Would recommend this letting agency.
Molly · 16 April 2023
Agent replied · 21 June 2024
What a lovely review - thank you Molly! We are delighted that you have found the service provided by Alex and the team helpful and wish you every happiness in your new home.
★★★★★ 5/5
GoogleExcellence, dedication, and humanity,these are the hallmarks of Intus. From start to finish, they demonstrated a level of service that far exceeds expectations and sets a gold standard in the industry.
Naomi, in particular, exemplifies what true professionalism and care look like. During the festive season, when many others were unavailable, she worked tirelessly to ensure my move was seamless. She tackled complex reference challenges with creativity and determination, ensuring that nothing delayed the process. Her ability to combine efficiency with a genuine human touch made all the difference, and I can’t express how much I appreciated her unwavering support.
This ethos of excellence extends to the entire team. Sarah, leading the maintenance team, acted quickly and compassionately, ensuring every issue was resolved with care and precision. Jason’s expertise and attention to detail brought a level of professionalism that gave me total peace of mind. Their teamwork reflects an agency that doesn’t just meet expectations , they redefine them.
What sets Intus apart is their ability to blend professionalism with heartfelt compassion. They don’t just provide a service; they become trusted partners, going above and beyond to ensure their clients feel supported every step of the way. Their dedication to solving problems and creating positive experiences is truly inspiring.
To Naomi and the entire team, I am deeply grateful. Your exceptional work has not only set a new benchmark but has also shown me what is possible when commitment meets compassion. If you’re looking for an agency that combines expertise, care, and results, Intus is the one to choose.
Maria · 16 April 2025
★★★★★ 5/5
GoogleAs a landlord I cannot recommend Intus Lettings highly enough. Professional, accommodating, quick, quality service provided under tight deadlines. Great tenants found. Special thanks to Hope and also to Robert and the whole team for making every aspect of our cooperation smooth and efficient. Well done! Thank you!
Alex · 16 April 2022
Agent replied · 21 June 2024
Hello Alex, thank you very much for your review of our services. It's a pleasure to hear that you would recommend us, and we look forward to continuing to work with you.
★★★★★ 5/5
GoogleI had a fantastic experience with Intus. Naomi was professional, friendly, and always quick to respond to any queries. The rental process was smooth from start to finish. Highly recommend!
Andy · 16 April 2025
★★★★★ 5/5
GoogleI had a great experience with Intus, all staff were incredibly helpful although I mainly dealt with Rob who was fantastic throughout the whole experience. He continually kept me up to date via both email and phone calls. I would definitely recommend the company and have already told friends how good they were.
Amy · 16 April 2024
★★★★★ 5/5
GoogleIt’s my sixth-time moving in Sheffield and Intus, especially Dayna makes this so smooth. She’s so patient with every inquiry that I have. She’s so efficient to deal with every problem. Thanks Dayna for helping me get this ideal accommodation! Would genuinely recommend Intus to everyone who is looking for their next accommodation!
Jo · 16 April 2024
★★★★★ 5/5
GoogleGreat letting agents, always wanting to help or answer any questions. Always in a great timely manner answering to any queries. They Has been so great for 10 years. I Would highly recommend this letting agent!! It Was a very smooth transition moving out. Thank you all again for everything.
Laura · 16 January 2026
★★★★★ 5/5
GoogleIt’s my sixth-time moving in Sheffield and Intus, especially Dayna makes this so smooth. She’s so patient with every inquiry that I have. She’s so efficient to deal with every problem. Thanks Dayna for helping me get this ideal accommodation! Would genuinely recommend Intus to everyone who is looking for their next accommodation!
Jo_ · 21 February 2024
★★★★★ 5/5
GoogleMuch appreciated the staggered email updates. This nudged me towards the pertinent information on the check-in date (where to collect the room key), and the check-out date (where to deposit the room key.)
For a weekend away, this was as relaxed a stay as I could hope for. The Intus staff were friendly and helpful. The apartment was pristine, and the location ensured that everywhere I needed to be was within a 1 to 3 mile radius. After an oversubscribed journey from Kings Cross to Sheffield, this offered some much appreciated space to decompress.
Michael · 16 April 2023
Agent replied · 21 June 2024
Thank you Michael for that fantastic review, we are delighted that you enjoyed your stay and that you were pleased with the service that you received from the team.
★★★★★ 5/5
Googlesmooth move in service, lovely team helped us aswell, thankyou so much :) Intus team are lovely, particularly Naomi and Jo who we’ve met :)
Sophie · 16 April 2025
★★★★★ 5/5
GoogleBig thank you to Rob and Sarah. Two great agents who care about your property and will advocate for you plus have great customer service.
Euphoria · 16 April 2025
★★★★★ 5/5
GoogleExcellent experience, Dayna was very helpful and answered all my questions. It was a quick process. I was able to move to a new flat within a week. Thank you Dayna!
Jasmine · 16 April 2023
Agent replied · 21 June 2024
Thank you so much for your feedback.
★★★★★ 5/5
TrustpilotJayden is very friendly and supportive…
Jayden is very friendly and supportive to us. There were minor issues with the apartment but reacted very quickly to solve them. Thank you very much!
Hitoshi · 20 March 2025
★★★★★ 5/5
TrustpilotHelpful and kind service
Denique was very helpful and kind to deal with for our move-in process and made it very easy on us.
Harry · 16 May 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
