Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaybrook is my third agent when I came to Britain, and I have to say it is the best. Very professional and efficient. Reply my emails very fast, and the people especially Ella Maher is very nice and polite. I have found the best flat after I came to Britain in haybrook. The view is amazing, and unbelievably, I can enjoy the sunshine in the U.K.! Definitely recommended.
KIRA · 23 June 2017
Agent replied · 21 June 2024
Dear Kira, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Please let us know if there is anything else we can do for you; we are more than happy to help!
★★★★★ 5/5
GoogleDavid was friendly and professional
Sean · 16 April 2025
Agent replied · 16 April 2026
Dear Sean,
Thank you so much for taking the time to leave such a wonderful review! Your kind words mean a lot to us, and we’re thrilled to hear about your positive experience. It’s always our goal to provide excellent service.
We truly appreciate your support and look forward to welcoming you back soon. If there’s ever anything we can do for you, don’t hesitate to reach out!
Alfie White, Sheffield Property Management
★★★★★ 5/5
GoogleMe & my partner can not thank Haybrook enough, especially Chloe McKenzie. We were really struggling to find somewhere that would be ideal for our family & Haybrook never let us down. Thank you so much, we appreciate it so much.
Sophie · 22 June 2023
Agent replied · 21 June 2024
Hi Sophie, thanks so much for this lovely review! We thoroughly enjoyed helping you through this process and wish you all the best in your new home! - Chloe
★★★★★ 5/5
GoogleI cannot thank David Hogg enough for the excellent, prompt and helpful way he has managed our property
Maggie · 9 October 2024
Agent replied · 10 November 2024
Thanks Maggie for your kind words. David.
★★★★★ 5/5
GoogleI have started working together with Sam and he is an absolute pleasure to work together with. I can highly recommend Sam and the Haybrook team.
Yehuda · 22 May 2024
Agent replied · 21 June 2024
pleasure working with you too!
thank you
★★★★★ 5/5
GoogleI arranged a viewing with Amy and she was incredibly helpful and very clear answering any questions I had. Brilliant service!
Chris · 16 February 2026
Agent replied · 16 April 2026
Thankyou for your kind words, been a pleasure meeting you :)
★★★★★ 5/5
GoogleDealt with Tom Aspinal regarding an issue with the flat that Haybrook manage for me. Great to deal with someone who is so proactive in organising solutions and getting the problem dealt with. The world definitely needs more Tom Aspinals!
Ian · 22 June 2023
Agent replied · 21 June 2024
Hi Ian - Thank you for the kind words! We will let Tom know. Sheffield Property Management Team.
★★★★★ 5/5
GoogleFrom FIRST point of contact this has been a lovely experience. We have been taken care of by McKenzie, who has been utterly professional, warm and friendly. Response times have been great. I highly recommend this bunch if you are searching for a new home, every single person I have spoken to has been an absolute pleasure. McKenzie is definitely an asset to the firm. Thanks HAYBROOK. xx
Annabel · 12 August 2024
Agent replied · 26 August 2024
Thank you for the review Annabel, we will endeavor to keep up the good work.
★★★★★ 5/5
GoogleOur experience with Haybrook Sheffield has been superb, start to finish. It’s been a first for both me and my partner and the team (especially Chloe) have been helpful, responsive, professional and kind throughout everything. Every question, email, call etc has been answered as thoroughly and as quickly as possibly.
We both highly recommend using Haybrook!PositiveProfessionalism
Kier · 22 June 2021
Agent replied · 21 June 2024
Hi Kier, thanks so much for your kind words. I'm glad we've managed to make your first time renting a seamless experience! Hope you and Sam are well. Have a great weekend. - Chloe
★★★★★ 1/5
GoogleUseless company. Josh the letting agent completely lied to us in the process claiming he had made agreements about repairs and had been negotiating prices for us. After we had signed, the landlady told us that he had not once been in touch with her to discuss anything he said he had and that she didn’t even know we were moving in until the day before.
They also signed a move in date with us then wouldn’t answer to give us the keys. The day AFTER our agreed move in date they told us the house failed its gas safety test and it would be at least another week (leaving us paying for storage and sofa surfing).
When we finally managed to get the keys after another week and a bit of struggling to contact them, they only gave us (2tenants) 1 front door key and no other keys. We were told they would be in touch about more keys and now almost a month later they have provided no extra keys and continue to ignore us.
Luckily the landlady has been very helpful and things are moving smoothly now we are in contact with her instead of Haybrook.
Avoid this company at all costs if you are a tenant or landlord.
Joe · 16 May 2025
★★★★★ 1/5
GoogleReally keen to get your money, however not so interested in doing anything for it.
Just collected keys for new rental.
House is in disgusting state, mouldy dressing gown hanging on doors, stale urine in the toilets and the filthiest oven and extractor fan.
Upon reporting back to them I was informed that "we only deal with payments" you'll need to sort it with the landlord.
As the deep clean was part of the original contract agreement and Haybrooks have signed off the completion I beg to differ.
Thanks for the underwhelming support during the move Haybrooks.
Richard · 22 June 2022
★★★★★ 5/5
GoogleA big thank you to Tom Aspinal for helping out with urgent information and excellent 1st class service while helping to resolve a few maintenance issues when preparing our rental apartment for sale. Thank you Tom :-)
Roy · 22 June 2023
Agent replied · 21 June 2024
Roy Whitehead, thanks for taking the time to leave a review. We are glad you are happy with your experience. Thank you and have a great day.
★★★★★ 5/5
GoogleAmazing Customer service, fast and professional. Viewed a house two days ago and everything is already sorted I can not thank Chloe McKenzie enough she has sorted everything I can not wait to move into my new home with my kids. You’ve made my day thank you
Courtney · 22 June 2022
Agent replied · 21 June 2024
Hi Courtney - Thank you for this lovely feedback, it's been a pleasure to help! - Chloe
★★★★★ 5/5
GoogleSam is very professional and efficient in organising contractors to attend property for repairs and keeps me in the loop via email.
Emily · 22 May 2024
Agent replied · 21 June 2024
thank you for the kind words,
will continue to keep up the good work
★★★★★ 5/5
GoogleI was having problem with the heating in my property some days ago. The property manager Tom Aspinal was swift in his response. With his help, the heating issue was resolved within few hours. Great guy.
Olajide · 22 June 2023
Agent replied · 21 June 2024
Hi Olajide - Really glad this got sorted for you as quickly as possible! Many thanks, The Property Management Team
★★★★★ 5/5
GoogleChloe McKenzie absolutely made my search seamless. I was pleased with her professionalism and assistance throughout the process. We were given access to the house at agreed time. Thank you Chloe
Ijeoma · 25 October 2023
Agent replied · 21 June 2024
Hi Ijeoma,
Thank you for this lovely review, it was a pleasure helping you to find your new home!
- Chloe
★★★★★ 5/5
GoogleI can only review the two people i dealth with. Mostly Adelaide as she was my primary contact. She was extremely helpful, friendly and professional.
Katie was very pleasant to deal with as well.
The online system works well and makes things pretty easy.
So thanks to Adelaide I have a place to live in Sheffield :)
Thanks
Ruchir
Ruchir · 23 June 2019
Agent replied · 21 June 2024
Dear Ruchir Zalani, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Thank you, and have a fantastic day!
★★★★★ 5/5
GoogleMegan Hodson (property manager) at Haybrooks Barnsley has been an absolute godsend whilst I navigated my first year as a landlord. Very prompt responses and offered help and solutions when I was in doubt. I would recommend their services for any new or experienced landlord. It takes all the stresses away. Thanks!
Lauren · 22 June 2021
Agent replied · 21 June 2024
We really appreciate positive feedback, thanks for taking time out of your day to leave us this great review! Meg@Haybrook
★★★★★ 1/5
GoogleIf you a contractor working for this company, make sure your paid 1st before completing any works, they have promised on 43 occasions to pay us for work carried out last June 2024.....still nothing received ..I had to issue a c.c.j through the courts against the company, now bailiffs will be calling to them.....
You have been warned ⚠️
Eamonn · 27 October 2024
Agent replied · 9 December 2024
Thank you for taking the time to share your feedback. We are sorry to hear about your experience and take your concerns seriously. Providing excellent service is our top priority, and it’s disappointing to learn that we may have fallen short in your case.
To better understand and address the issues you’ve raised, we would appreciate it if you could provide more details by contacting us directly at sam.cable@spicerhaart.co.uk. We are committed to resolving this matter and ensuring a more positive experience in the future.
Thank you for bringing this to our attention. Your feedback helps us improve, and we hope to have the opportunity to restore your trust.
Sincerely,
Sam Cable
Property Management Area Director
Haybrook
★★★★★ 4/5
GoogleAdam was wonderful! Took him only a few days to sort out issues we were having for months with our property.
Process was really simple and quick. Very glad I extended my contract with them.
Giulia · 22 June 2023
Agent replied · 21 June 2024
We're overjoyed that you were happy with the service and that you chose to extend, thank you for your kind review from all the property management team.
★★★★★ 5/5
GoogleI highly recommend Tom Aspinal and his colleagues. Tom and his team manage my rental property efficiently and thoroughly, including providing regular updates. He is unfailingly professional and courteous, quick to respond to emails and return calls and all in an approachable and friendly manner.
Kerris · 22 June 2022
Agent replied · 21 June 2024
Thanks Kerris for your very kind words. I will pass this onto Tom.
★★★★★ 5/5
GoogleBradley was very helpful and thorough, made the whole process very simple and got back to me in great time!
Reanna · 22 May 2024
Agent replied · 21 June 2024
Thanks for your kind words. Hope you are looking forward to moving into your new property.
★★★★★ 1/5
GoogleI am taking back my last review. After 4 years of absolute rubbish service I thought things had changed and that the service was getting better with this company. What a fool I was. This company went straight back to their old way with a …
P · 16 April 2025
Agent replied · 26 August 2024
thank you for the kind words Patrick! will continue to keep up the good work for you!
★★★★★ 5/5
GoogleHaybrook have been professional and prompt with payments as a contractor I am more than happy to carry out work for them. I highly recommend Ryan and Zoe in them lettings department. 👍🏼 …
John · 22 June 2023
Agent replied · 21 June 2024
Good Morning John, thankyou for the great review!
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