Trusted Agent profile · Sheffield
★★★★★
771 reviews across 3 platforms
9-11 Middlewood Road, Hillsborough, Sheffield, S6 4GU
Haybrook's office in Sheffield, at 9-11 Middlewood Road, is rated 4.6 out of 5 across 771 reviews on three platforms, including 489 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
5/5
TrustpilotValuation - Paul Dickinson
Paul came to value our house. He was professional, knowledgeable and very friendly. He sent the relevant information the next morning as said. Would recommend to anyone.
Hi,Thank you for taking the time to leave us a great review about your experience with Paul!
5/5
GoogleSusan from Haybrook was really helpful. She showed us around few houses, and the way she handled the house viewings was complete professional . I would recommend Haybrook especially for Susan as she seems to be one of the best agents I have come across.
Good Morning Thank you for leaving such great and detailed feedback about your experience with Haybrook Hillsborough. We are delighted that you have received such a positive experience with us Have a great Day Hillsborough Haybrook
5/5
GoogleWe recently purchased a new build through Haybrook Hillsborough and received a professional service from start to finish from Susan Smyth. She kept us up to date at all times and nothing was too much trouble. We would certainly recommend Haybrook to friends and family.
Thank you Wendy for your feedback, and 5 * review. We hope you are settling into your new home. Haybrook.
5/5
GoogleI recently bought my first home through Haybrook and I am more than happy with them! All of the staff in the office are absolutely lovely and my agency Helen Dyson did everything in her power to push things along. I would definitely recommend them.
Hi Nicky, thank you so much for the 5 star review , we are so happy to hear you would recommend Haybrook we wish you all the very best in your new home Hillsborough Haybrook
5/5
TrustpilotDaniel Scott
I am a landlord and Daniel Scott has provided exemplary assistance over time and, in particular, regarding the current tenancy. He has been unfailingly friendly, helpful and professional. He always gets back to me with information and updates promptly. I recommend him and the Haybrook Team unreservedly.
Kerris, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Haybrook Sheffield (Lettings). Please let us know if there is anything else we can do for you; we are more than happy to help!
5/5
TrustpilotVery helpful agency
I am very grateful to the Haybrook Rotherham team led by Ken Siddal for being very helpful on every stage of the house sale. They always returned my telefone calls proptly. All staff have been very friendly, professional and efficient. I highly reccomend this agency.
Dear Giorgio Barmina, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Rotherham
5/5
TrustpilotMegan has always gone out of her way to…
Megan has always gone out of her way to help and I find her quality of work to be exceptional. She responds in seconds to any request and is always more than eager to help and go the extra mile. An asset to Haybrook's lettings department!
Anthony Jowers, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
1/5
TrustpilotUnproffesional
Not at all ethical , attempt to gain commision by approaching other agents clients , suggesting they have a buyer who is most likley a " we buy any house at 80% value business "
1/5
TrustpilotAvoid if you can
Had the misfortune to rent a house through this estate agency. Unfortunately of course if you want to rent a particular property you have no option but to go with the relevant agent.
5/5
TrustpilotRecently moved with haybrook Megan and…
Recently moved with haybrook Megan and Katie was great, they got my repairs sorted straight away and answered all my questions. Both really polite and helpful.
5/5
GoogleCouldn't have asked for anything more than how smooth our house move went! Brilliant customer service, especially Jo Calvert and Helen Dyson. Both communicated and kept us up to date with everything. Thank you for all your help! We love our family home!
Dear Nicola Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
GoogleElle Slade came & valued mine and my partners home, we decided not to sell however the information and the help she gave us was first class we would recommend Haybrook Hillsborough.
Thank you for your feedback. Haybrook Hillsborough.
5/5
GoogleGreat professional,personal service from all the team, we used haybrooks to buy and sell and even though it was a slightly difficult sale we were kept well informed and advised every step of the way. Would definitely recommend.
Many thanks for your lovely review, it's been a pleasure dealing with you.
5/5
TrustpilotVery professional and punctual service…
Very professional and punctual service very satisfied with the process.Meg was so lovely with us and provided all the information need.We thank HAYBROOK and especially Megan
5/5
TrustpilotHaybrook have been so great! Particularly Meg
Haybrook have been so great at communicating between us and the Landlord throughout ,particularly Meg who has made us feel supported and in safe hands!
5/5
GoogleNever sold a house before,so wasn’t looking forward to it,but right from the start felt more relaxed and confident about selling once I’d met Sue and Linda,both did a great job from start to finish,which resulted in me selling my house within a WEEK !!
Dear Chris, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. Haybrook Hillsborough estate agents
5/5
GoogleMy brother and me have been so pleased with the service we have received. Joanne and Helen have both been extremely helpful in updating us on progress and moving the sale forward. We would be happy to recommend the company to prospective buyers/sellers. Excellent service.
Thank you again for leaving us this response! Dear Jane Taylor, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.
5/5
GoogleVery happy to say that I can't recommend the Haybrook team highly enough! Our house sold in 3 days, and the support throughout the sales process has been great. Many thanks to the excellent team at Hillsborough branch and Helen, Linda & Holly in particular!
Dear Jo, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Please let us know if there is anything else we can do for you; we are more than happy to help!
1/5
Trustpilotconflicting information with regards to…
conflicting information with regards to releasing bond payments.waited for well over a calendar month for them to get in touch but never did and was apparently my fault for getting it wrong.
Hi Craig, We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@haybrook.com with details of the branch you were dealing with and the situation and we will pass to the relevant team to investigate for you.Thank you
5/5
TrustpilotA Faultless Service
The staff at the Crookes office of Haybrook were incredibly supportive of our recent sale. From consultation, taking great photos and listing, negotiation and completion. Even helping a little with the purchase of our new house!Top service throughout, from Lia and Lola particularly!Highly recommended.
Dear John, Thank you very much for leaving us this lovely review. We are happy you are satisfied with our services and wish you all the best. Haybrook Crookes Estate Agents
5/5
TrustpilotHad a great experience with Haybrooks
Had a great experience with Haybrooks. Megan has been really helpful and has sorted everything out that I’ve needed her too. Would highly recommend
5/5
GoogleJust had a very good experience of Heybrook branch particularly to mention is Ms. Joanne, she has been very nice, efficient, friendly and acted fairly when it came to negotiating the offer price. We have been very happy with overall service by Heybrook branch.
Abdul Qadir, thank you so much for the positive review, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
5/5
GoogleReally appreciated all the hard work of Sue and the Haybrook team. They kept me informed about any developments when buying my first house and made the experience much less stressful ! Dan the in house broker also helped secure my mortgage very quickly.
We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haybrook Hillsborough estate agents
5/5
TrustpilotFantastic experience
Megan and the team at Haybrook have been fantastic with my move. Really helpful and friendly making the process simple and stress free.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Haybrook, Sheffield won Platinum.
