Trusted Agent profile · Sheffield

Haybrook Sheffield reviews

★★★★★ Excellent

771 reviews across 3 platforms

9-11 Middlewood Road, Hillsborough, Sheffield, S6 4GU

Haybrook's office in Sheffield, at 9-11 Middlewood Road, is rated 4.6 out of 5 across 771 reviews on three platforms, including 489 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

489

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

281

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Trustpilot

We were treated with respect and…

We were treated with respect and honesty and everything explained to us by Georgia at Crystal Peaks branch very professional, thank you

Jason · 10 April 2024

Agent replied · 19 June 2024

Hi Jason, thank you for your kind feedback. We always aim to be as transparent and as helpful as possible.

5/5

Trustpilot

So far so good!

We are new tenants with Haybrook and our experience so far is fantastic. They listen to all our issues and get them sorted quickly. Katie Woodhead has been great dealing with us and her service is outstanding. Thank you!

Solefernandez · 4 June 2020

4/5

Trustpilot

Haybrook has been a very good property…

Haybrook has been a very good property manager. They are very helpful to me interms of assistance. Antthing you want to know, all you have to do ask them and they have the answer for you. I will recommend them to anybody who has got a property to manage. Good job Haybrook. Keep up the good job.

Justice · 26 March 2019

Agent replied · 19 June 2024

Dear Justice, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property. Justice, thanks for taking the time to leave a review.

5/5

Google

I've just purchased a house through Haybrooks and it was a pleasure dealing with Susan. She made the process stress-free and smooth by keeping us in the loop throughout the process and having constant communication we me, something which we didn't find with any other estate agent we've had dealings with. The service I received was first class.

Matt · 23 June 2018

Agent replied · 21 June 2024

Dear Matt Nesbit, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best in the future. Haybrook Hillsborough estate agents

5/5

Google

Linda Skinner arrived to do a valuation on my property, we had never met before but I was immediately at ease with her. She listened patiently to my concerns and answered them in a friendly but professional manner. I was never made to feel rushed during the valuation process and I felt safe and comfortable at all times.

Janet · 23 June 2018

Agent replied · 21 June 2024

Thanks again for the recommendation, and have an amazing day!

1/5

Trustpilot

No replies to anything

No replies to anything. Chased up 4 times. Advised to come into branch to arrange a viewing due to high demand. Why bother using rightmove if you are going to be ignored and then fobbed off. Now expected to drive into Sheffield branch. Poor, poor customer service

May · 17 July 2024

5/5

Trustpilot

Great costumer service

Katie is always super helpful if anything need to be sorted out for us. It’s good to know that if you have any issue, you don’t have to worry because it will be fixed. Great costumer service!

Márta · 24 August 2020

5/5

Trustpilot

Meg has been amazing during the time we…

Meg has been amazing during the time we have moved in helping us along the way with anything we needed even if it was just for a bit of advice she’s been great. Couldn’t thank her enough.

Shelly · 20 August 2020

5/5

Google

Absolute fantastic service and help during a very prolonged and stressful experience. Lynda took the most amazing photos and the rest of the team Sue, Joanne, and Mandy worked hard to make sure everything went as smoothly as possible and they were all very supportive right up to completion. Well done team. Judy

Judy · 22 June 2020

Agent replied · 21 June 2024

Hi Judy Thank you so much for your lovely review. It's been a pleasure helping you with your move and we wish you all the best in your new home. Mandy and the Hillsborough Team

5/5

Google

As a first time buyer, George gave plenty of advice while viewing the house. Great service and would recommend.

Neville · 22 April 2024

Agent replied · 21 June 2024

I'm thrilled to hear you've had such a positive experience and I'm here for any future assistance you may needs.

5/5

Google

We used the mortgage broker at Haybrook, Sam who was incredibly friendly and helpful from start to finish. He kept us well up to date at every stage of the process while buying our house and kept chasing the other side when they were in a go slow. Couldn't fault his professionalism or knowledge, he was a star!

Danno2012 · 23 June 2017

Agent replied · 21 June 2024

Danno2012, thank you for taking the time to leave us feedback. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Feel free to pop in for a cuppa anytime. Haybrook Hillsborough estate agents

5/5

Google

We've had such a great experience using Haybrook to sell our house. Linda came to value our house, took photos and a video for social media all on the same day and had everything up on Rightmove within 48 hours. Our house then sold in a week to a cash buyer and the whole negotiation process was managed better than we could have asked. Linda has gone above and beyond throughout and even gave us advice for buying the house of our dreams. We're not planning to move for a while but we'll be recommending Haybrook to all of our friends who are. Definitely the best customer experience we've had from any business during the covid lockdown.

James · 22 June 2021

1/5

Trustpilot

Constant harrassment with letters

Constant harrassment with letters. Could care less then that a house has sold nearby. Received constamt stream of letters. Two emails and an angry phone call and the letterd keep coming. Emma Belcher Branch manager of Haybrook stop sending harrassing letters.

Confused · 6 July 2022

Agent replied · 19 June 2024

Hi, we're sorry to see this. Please can you email us your property details to reviews@haybrook.com and we will pass this information on to our Data Protection Officer to have you removed from our mailing activity.

5/5

Trustpilot

Amazing Service!

What can I say?They helped us move into a lovely property that allows pets, stress free!They respond super fast and help quickly too. 100% recommend this company and their lovely staff members, especially Sharon and Katie!

Tony · 20 May 2020

5/5

Trustpilot

Great experience!

Zoe Gregory has been so incredibly helpful throughout the whole experience. She's been extremely friendly and very efficient with everything and it's always a pleasure speaking to her as she's so lovely. Many thanks Zoe!

Alene · 4 September 2020

5/5

Google

Fantastic service from Helen and Susan. Helen and Susan have been easy to deal with during the purchase of a property. There knowledge and professionalism have been outstanding. I would like to recommend both Helen and Susan at Haybrook. I would not hesitate in using them again should I need to in the future.

John · 23 June 2019

Agent replied · 21 June 2024

Dear John Smith, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for the great review! Hillsborough Haybrook

5/5

Google

We have just purchased a house through Haybrook with the help of Sue and Helen. They have been great support all the way through constantly keeping us updated and providing support for anything we needed. They really made the process as smooth as possible. Thank you for everything. We are loving our new home!

Kirstie · 23 June 2019

Agent replied · 21 June 2024

Hi Kirstie, Thank you for your kind words and great feedback , so pleased we have helped you and made the process go smoothly, we hope you will be happy in your new home Best Wishes Hillsborough Haybrook

5/5

Trustpilot

House selling with Haybrooks.

We found Haybrooks to be professional,friendly & COVID friendly, especially Hayley easy to speak to always responded quickly & a credit to Haybrooks. We will recommend to family.friends & our clients. Thankyou .

John · 1 February 2021

1/5

Trustpilot

Very poor outfit

Very poor outfit. Give them a wide berth.

Allen · 26 October 2025

5/5

Trustpilot

Haybrooks, Swinton, S. Yorks

My property took longer than I anticipated to sell but Jodie & Sharon at Haybrooks, Swinton branch worked tirelessly on the sale, updating me regularly & frequently on progress & clearly explaining every aspect of the process of sale.I wouldn't hesitate to recommend them to anyone who wants to deal with well-informed, professional personnel.

Karen · 11 April 2019

Agent replied · 19 June 2024

Dear Karen Nadin, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. If you have any further questions, please give us a call. We're always happy to help!

5/5

Google

Lola communicated warmly and professionally throughout my house buying journey. I felt fully informed at all times and she helped maintain a clear line of communication between buyer and seller.

Rachel · 22 June 2023

Agent replied · 21 June 2024

Thank you Rachel, we wish you all the best in your new home. Best Wishes Hillsborough team!

5/5

Google

Can’t thank Haybrook’s enough for the way they handled my sale and purchase, went smoothly all the way through! A few complications but dealt with very well. Would highly recommend ! Big thanks to helen and Joanne for putting up with me and doing such a good job brilliant to deal with :) thanks matt

Matt · 23 June 2018

Agent replied · 21 June 2024

Matt Burgin, we're happy you found our staff to be so supportive during your experience here at Haybrook Hillsborough. Thank you, and have a fantastic day!

4/5

Trustpilot

Tom Aspinall *****

Although I had some issues and slow responses initially on my account. Tom Aspinall quickly picked up my queries, responded timely and provided solutions and clarity. His customer focus is great and I hope he continues to work on my account.

Anthony · 17 May 2022

Agent replied · 19 June 2024

Thank you for taking the time to leave us a great review about your experience with us!

5/5

Trustpilot

Meg hodson @haybrooks sheffield

Meg hodson @haybrooks sheffield is fantastic. Any query or issue is dealt with really efficiently and she always resolves everything for you and keeps you updated which makes it so much easier. In addition though she is really friendly and helpful so you know you can rely on her.thanks loads meg.

Gigi · 14 February 2020

Agent replied · 19 June 2024

Hello Gigi, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Haybrook's Google reviews

Questions about Haybrook Sheffield

Has Haybrook won any awards?

Yes. In The Trusted Agent 2026 awards: Haybrook, Sheffield won Platinum.

The Trusted Agent

Is this your office? Claim your page.