Trusted Agent profile · Sheffield

Haybrook Sheffield reviews

★★★★★ Excellent

771 reviews across 3 platforms

9-11 Middlewood Road, Hillsborough, Sheffield, S6 4GU

Haybrook's office in Sheffield, at 9-11 Middlewood Road, is rated 4.6 out of 5 across 771 reviews on three platforms, including 489 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

489

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

281

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great customer service

Katie was always lovely to deal with and always helped when issues arose. Always responded promptly and professionally. Great team at haybrook!

RH · 1 December 2020

5/5

Trustpilot

World class

Would just like to leave a review, mainly for Nicola Baines. Absolutely fantastic service, we didn’t get the house we wanted but the replies were lightning fast and my questions were always answered thoroughly.Keep providing excellent service! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Joe · 4 July 2019

Agent replied · 19 June 2024

Joe Burkinshaw, thank you so much for the positive review!

5/5

Google

The Hillsborough team were fantastic through the whole process of selling my house from photographs and marketing, viewings and negotiating through to dealing with solicitors and completing the sale. They were proactive, provided constant updates and went above and beyond to help.

Jane · 23 June 2019

Agent replied · 21 June 2024

Dear Jane Gorman, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Hillsborough Haybrook

5/5

Google

Excellent communication with Jo from start to finish. Jo was excellent at keeping me informed and passing on comms from the sellers, every dealing with Haybrook was smooth and professional, would recommend!PositiveResponsiveness, Quality, Professionalism, Value

Nick · 22 June 2021

Agent replied · 21 June 2024

Many thanks for your kind review, hope you will be very happy in your new home!

1/5

Trustpilot

Avoid and use an alternate agency or sale method

Extremely poor experience with no alternative but to seek legal advice and escalate to the property ombudsman; worst still is this agency has no regard for the unnecessary personal stress caused

Vctoria · 28 July 2024

5/5

Google

Great job by Linda with the photos , Jo and Sue handled the viewings nicely, Mandy dealt with the offers and problems professionally and Helen progressed the sale through to the end.... good job well done very happy!

Rob · 22 June 2020

Agent replied · 21 June 2024

Hi Rob , thankyou for the feedback , we are delighted to see how positive your experience has been with us Hillsborough Haybrook

5/5

Trustpilot

Haybrook Rotherham provided an…

Haybrook Rotherham provided an excellent service, always delivering on their promises, keeping us well informed and provided extra help on more than one occasion. Everyone we dealt with in the team was very helpful, friendly and thoroughly professional.

Chris · 9 June 2020

Agent replied · 19 June 2024

Dear Chris Bubb, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.Thank you again for your star rating!RegardsHaybrook Rotherham

5/5

Google

A great experience so far. Dealt with a lady called Susan and she has been very helpful in helping us win a bid on our house and with updating us every step of the way. Thank you

Shannan · 22 June 2020

Agent replied · 21 June 2024

Hi Shannan , we are delighted to hear you have received a positive start to your purchase, and please we have kept you updated Many Thanks Hillsborough Haybrook

5/5

Trustpilot

Fantastic service all round

Fantastic service all round. The most helpful estate agents we have dealt with. All the staff at different stages of our purchase have given 100% effort in everything they do. The manager at Barnsley branch was particularly brilliant.

Louise · 31 December 2019

Agent replied · 19 June 2024

Thank you so much for your fantastic 5 star review.

5/5

Google

From the photos that Linda did Sue&Jo who arranged viewings Mandy dealt with our offer & Abby who assisted with brochure the service was excellent very stress free thankyou all at Hillsborough branch Tracy & John

John · 22 June 2020

Agent replied · 21 June 2024

Hi John We are so pleased that you have been happy with our service. Thanks for your lovely comments. The Hillsborough Team

5/5

Trustpilot

Sale of property

Professional, quick and friendly service given, very approachable. Thanks very much. Tip for house buyers/sellers: Be open with the other party on timescales and agree to work closely together. I had the perfect buyer, we both kept in close contact and chased our end immediately when necessary. From the first viewing of the buyer until completion was exactly 7 weeks, not bad going in my opinion. It can be done! Thanks to all parties.

Peter · 26 January 2016

1/5

Google

Haybrooks no showed, for a valuation I booked a week in advance, even though I was sent a text reminder the day before. Very disappointing.

Lyndsay · 26 September 2024

5/5

Google

Yvonne came to value my house, she arrived promptly, was very polite and extremely helpful.

Sam · 22 June 2023

Agent replied · 21 June 2024

Many thanks for your kind words, was a delight meeting you.

5/5

Google

We didn’t end up purchasing or selling through haybrook, however Sue Smyth showed us around a property we were interested in, and was so helpful and attentive. She offered us advice on all aspects of the buying and selling process

Tobie · 23 June 2018

Agent replied · 21 June 2024

Hi Tobie Warhurst, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

4/5

Trustpilot

Really good service and friendly people…

Really good service and friendly people to deal with. They found people to move into my flat within two days. And then organised everything smoothly to get them moved in

Matthew · 8 October 2021

Agent replied · 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with us!

5/5

Google

Dan helped from start to finish when buying our first house and he's also been there throughout our remortgage. Highly recommended and 5 star service

Mark · 22 June 2022

Agent replied · 21 June 2024

Thank You for taking the time to leave us a Google review. We are pleased to know that you had a great service from Dan! We will always strive to go the extra mile for our customers.

5/5

Google

I can highly recommended the Haybrook team from Hillsborough -Notably Su Smyth who has assisted me in my purchase of a property in Loxley She has acted with great professionalism and made me feel like I’m her only client

Rpg · 23 June 2018

Agent replied · 21 June 2024

Dear Richie Grange, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best Haybrook Hillsborough

5/5

Google

Always very friendly, honest and efficient. I deal with Sue who keeps me updated frequently on how things are going. Lovely lady. It's refreshing that they want to know what the customers' needs are. Would definitely recommend this agency.

Jo · 23 June 2018

Agent replied · 21 June 2024

Thank you for your kind review! Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

I have just sold my house with Haybrook, they were helpful, friendly and very efficient and made a difficult situation much less stressful. And the fact that my house sold in 12 days is proof of how good they are.

Therese · 23 June 2017

Agent replied · 21 June 2024

Dear Mrs Pearce, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Feel free to pop in for a cup of tea if we can continue to help through the process, although I can't promise you a G&T during office hours :-) You really made our day today with this feedback. Thank You The team at Haybrook Hillsborough

5/5

Trustpilot

Megan Hodson and Katie Woodhead - fantastic!

Megan Hodson and Katie Woodhead are a please to work with as a tradesman and it is refreshing to see an agency deeply care for their tenants - outstanding !

Dan · 16 April 2021

Agent replied · 19 June 2024

Hi,Thank you for taking the time to leave us a great review about your experience with us!

1/5

Trustpilot

Unfortunately a 1 star rating is too…

Unfortunately a 1 star rating is too high especially for the property manager.too long to explain everything but unprofessional and liars and costs you money. And definitely ignores you . So 0 stars for you . Worse agent management manager ever

Shaun · 17 September 2023

4/5

Trustpilot

Effective, but sometimes overworked.

Initially had a difficult experience with Haybrook, but once I made my concerns clear they were very proactive in wrangling some subpar conveyancers into action.

Calum · 11 February 2022

Agent replied · 19 June 2024

Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email customer.relations@spicerhaart.co.uk with details and we will pass to the relevant team to investigate for you.Thank you

5/5

Google

Cannot recommend haybrook enough! They made our first time buying experience a great one. From start to finish they were helpful and were always there if we needed any questions answering. Sue, Helen and Jo were fantastic!!

Amy · 23 June 2018

Agent replied · 21 June 2024

Dear Amy, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. If you're ever in need of more help, please let us know!

5/5

Google

Brilliant service, had a stressful experience purchasing a house (due to mortgage lender) but Helen (sales manager) made the experience a lot more bearable with regular contact and advice to both myself and the seller. Highly recommend.

Jess · 23 June 2018

Agent replied · 21 June 2024

Dear Jess Gaffney, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. Haybrook Hillsborough estate agents

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Read Haybrook's Google reviews

Questions about Haybrook Sheffield

Has Haybrook won any awards?

Yes. In The Trusted Agent 2026 awards: Haybrook, Sheffield won Platinum.

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