Trusted Agent profile · Sheffield

Haybrook Sheffield reviews

★★★★★ Excellent

771 reviews across 3 platforms

9-11 Middlewood Road, Hillsborough, Sheffield, S6 4GU

Haybrook's office in Sheffield, at 9-11 Middlewood Road, is rated 4.6 out of 5 across 771 reviews on three platforms, including 489 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

489

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

281

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Haybrook, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

Me and my partner used this Haybrooks branch to speak with Sam (mortgage advisor) he was referred to us by Sarah who works in the branch. Everyone there was professional and really welcoming. We would highly recommend them.

David · 23 June 2017

Agent replied · 21 June 2024

David, thank you for taking the time to leave us feedback. We wish you all the best for the future and hope we can help not only get you a great mortgage deal through Sam but also help find you your perfect new home. Haybrook Hillsborough estate agents

5/5

Trustpilot

Very good service!

Katie Thompson at the gleadless branch has been very helpful at all viewings and has now got us an offer accepted! She has been very friendly and professional throughout and we can't thank her enough!

Nicole · 27 February 2019

Agent replied · 19 June 2024

Dear Nicole, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. If you have any further questions, please give us a call. We''re always happy to help!Haybrook Gleadless

5/5

Trustpilot

Exceptional service.

Tom Aspinal, the Senior property manager has been exceptional in his communication, response times and actions. A superb assert to the company.

Louise · 5 May 2022

Agent replied · 19 June 2024

Thank you for your review Louise - we're glad you've had such a great experience from the team!

5/5

Google

Selling my home with Haybrook Hillsborough office. Great communications by e mail and phone. From Susan and Joanne. Helpful as I work away a lot. Very happy with how the process is going smoothly

David · 23 June 2019

Agent replied · 21 June 2024

Hi David, so pleased to receive the review and how great we are at communicating Thank you so much again for your feedback! We hope you have a great day! Hillsborough Haybrook

5/5

Google

Susan Smyth provided a great service, even though I didn't buy through her ultimately. Throughout my search she kept in touch, with a friendly and genuinely interested manner and offered me sound advice. Thanks!

Marcin · 23 June 2019

Agent replied · 21 June 2024

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day! Hillsborough Haybrook

5/5

Google

Efficient & professional service. I interacted with Sue Smythe as a buyer and found her very easy to interact with throughout. Communication was quick & responsive, issues were dealt with very promptly. Would recommend.

Andrew · 23 June 2019

Agent replied · 21 June 2024

Dear Starwars Tabletop, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your star rating! Regards Haybrook Hillsborough

5/5

Trustpilot

Meg is always a dear helping us out…

Meg is always a dear helping us out quickly with the best option for us

George · 19 May 2020

5/5

Trustpilot

Premier team

Kate and the team still delivering an excellent service despite the difficulties imposed by Covid-19

Ian · 19 May 2020

5/5

Trustpilot

My new home

An absolute pleasure dealing with the team, everything has been made so easy and they couldn’t help enough, Zoe even did the viewing on the day of rest, a Sunday. Thanks for everything Craig

Craig · 22 January 2019

Agent replied · 19 June 2024

Dear Craig Stocks, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Thanks again for the recommendation, and have an amazing day!

4/5

Google

Very helpful, polite and accommodating.

Mark · 10 April 2025

5/5

Trustpilot

Simon always goes above and beyond to…

Simon always goes above and beyond to help! We have been dealing with him regarding our house that we have rented out for over two years now and he’s been amazing!

Angela · 20 February 2024

5/5

Google

Linda and Sue have been great, they have shared their knowledge and given sound advice providing excellent customer service.I would highly recommend them both if you are looking to sell your home.

Sarah · 23 June 2019

Agent replied · 21 June 2024

Hi Sarah, Thank you so much for the 5 star review , we are so happy you would recommend us Have a great Day Hillsborough Haybrook

1/5

Trustpilot

Cannot describes my feelings

Rude! Racist! Did not make me an appointment to view a house! Kept asking for information which I have provided and so did my solicitor! Unbelievable!

Tatjana · 13 April 2021

Agent replied · 19 June 2024

Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email help@haybrook.com with details and we will pass to the relevant team to investigate for you.Thank you

5/5

Trustpilot

Excellent to work for/with !

I am a contractor that has recently joined the panel at Haybrook and I can safely say they are a pleasure to work for.Katie and Meg are on the ball with communication to myself and tenants, therefore I always know that a tenant has been spoken to prior to my arrival which makes everything run much smoother !Thanks guys !

Dan · 2 October 2020

5/5

Trustpilot

Megan is fantastic and she was really…

Megan is fantastic and she was really helpful and answered all my questions.

Aamina · 9 June 2020

5/5

Google

Recently purchased a buy to let using the Hillsborough office. Was our quickest limited company buy to let completion with excellent management of the process by Helen Dyson. Would highly recommend.

Darryn · 23 June 2019

Agent replied · 21 June 2024

Dear Darryn Almeida, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Regards Hillsborough Haybrook

5/5

Trustpilot

5* service from ryan

Recently dealt with ryan and what a lovely chap he is. So helpful polite and down to earth. Reported our heating not working and he had arranged someone to come and fix it. They were here within 3 hours the same day. All sorted. Very thankful for great support from our letting agent.

Liss · 2 December 2021

5/5

Trustpilot

I have been renting from Haybrooks for…

I have been renting from Haybrooks for 3 years, and throughout this time Katie and Megan have been a joy to deal with: responding promptly to enquiries, always friendly, helpful, keeping me informed of what was happening. Requests for (inevitable) repairs were dealt with in a timely manner. They are both true professionals and a credit to Haybrooks!

Sibylle · 27 October 2020

5/5

Google

Excellent, first rate service from Linda and Holly. Would recommend them to anyone wanting to buy or sell property. Realistic advice and they did exactly as they promised and sold property quickly.

Gillian · 23 June 2017

Agent replied · 21 June 2024

Thanks for the feedback, Gillian. We strive to provide excellent service to our customers at Haybrook Hillsborough. You really made our day today.

5/5

Google

Very impressed with Helen at Hillsborough Haybrook. She kept me informed regularly during the purchase of our new property. Because of this, I would recommend buying through this branch.

Jamys · 23 June 2019

Agent replied · 21 June 2024

Dear Jamys Carter, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. Haybrook Hillsborough estate agents

5/5

Google

In dealing with Sue I found a very professional, polite and friendly lady. She always returned my calls and made the experience less stressful than it may have been.

Ian · 23 June 2019

Agent replied · 21 June 2024

Hi Ian Stanley, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

5/5

Trustpilot

Amazing team!!!

I bought my property through Haybrook. When I moved out I rented it through Haybrook and I have sold my property through Haybrook. Everyone involved has been excellent and couldn't help enough. I would definitely recommend them to anyone. Special thanks go to Meg and Katie in the lettings team who throughout my term letting the property have been amazing.Thanks guys👍

Matt · 21 June 2019

5/5

Google

I dealt with Mr Samad from Just Mortgages. Fantastic service and very professional from start to finish, he sorted it all for me. I would highly recommended, very HAPPY :)

F · 23 June 2018

Agent replied · 21 June 2024

Fahed Gaber, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

5/5

Google

We are in the process of buying a house with Haybrook, with Susan Smyth as our agent. She has been very helpful and communicative throughout the process. Recommended.

Jacob · 23 June 2019

Agent replied · 21 June 2024

Dear Jacob, many thanks for your 5 star review , great to hear how helpful we have been Have a great Day Hillsborough Haybrook

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Haybrook's Google reviews

Questions about Haybrook Sheffield

Has Haybrook won any awards?

Yes. In The Trusted Agent 2026 awards: Haybrook, Sheffield won Platinum.

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