Trusted Agent profile
★★★★★
107 reviews across 2 platforms
Kelham Central, Sheffield S3 8SA
Citu Yorkshire's Sheffield office at Kelham Central is rated 4.4 out of 5 across 107 reviews on two platforms, including 22 Google reviews rated 4.8. The 85 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
4/5
TrustpilotWeekend Visit
I went to the Citu development at the weekend for a beer at the riverside bar and to use the basketball court. It's a nice place to be on a sunny day. Great service at the bar too.
Thank you for sharing your experience with us. We’ll pass on your feedback to the team at the bar and pleased you could enjoy using the new basketball court!
5/5
TrustpilotConsistently impressive
Sarah has proven to be very approachable and informative. She has maintained regular contact with us and shown infinite patience with our questions - often seeking out answers for us when they haven't been immediately to hand. Although we haven't yet bought a Citu property, we anticipate doing so in a couple of years time. Sarah has contributed significantly to that decision.
5/5
TrustpilotFantastic company, beautiful home!
We've lived in our Citu home for just over a year now and we couldn't be happier. The community is fantastic, and it's even better that Citu are part of it too. It's such a lovely place to live, and I'm certain we will be here for a very long time. The sales process was smooth, and aftercare has been top notch for us. No complaints at all!
1/5
TrustpilotAvoid CITU
Avoid CITU, I bought a home from them and they are a joke. Terrible Customer Service, poor quality build and they are not Eco homes.
Many thanks for taking the time to discuss your situation with us. We have taken all your comments on board and will act accordingly. The Citu Team
1/5
TrustpilotDid not rectify building errors
Did not rectify building errors. Charge for utilities based on random errors caused by meter glitches. No guarantee on building of property.
Hi Jayne. We're sorry to hear you've had that experience. We've investigated the utility charges and we could not see any issues with the meter. Please contact customer support if this is still outstanding. Your property does come with a 10-year building warranty (10 years from the completion date). You should have the information of the warranty provider in your welcome pack. If you're missing this please contact our customer support person.
5/5
TrustpilotVery professional and informative
Very professional and informative. All questions answered.
Hi Jordan, thank you for taking the time to leave us a review. We're so pleased we could help you and that you've had a positive experience with Citu.
5/5
Trustpilotbest place to live ever
CITU have been great
Hello Anish! Thank you for this 5* review and so pleased you’re enjoying your home! Team Citu
5/5
TrustpilotHouse Purchase Experience
Daniele and the rest of the team (including Andy and Megan) were very helpful and easy to deal with throughout our recent purchase.
5/5
TrustpilotEmily
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Citu Yorkshire's Sheffield office has 107 reviews across two platforms: 22 on Google, 85 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Citu Yorkshire is rated 4.4 out of 5 across all 107 reviews, and 4.8 out of 5 on Google from 22 reviews, checked 9 October 2026.
Citu Yorkshire, Kelham Central, Sheffield S3 8SA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.