Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotLIAM MURPHY BIGLEY FRAUDSTER and BIAS, they don't check tenants affordability!!!!
LIAM MURPHY BIGLEY - FRAUDSTER and BIAS. Do no business with Blunders as they will simply steal your money and ignore any complaints. We wanted our property to go on the market for a certain rent amount Liam completely ignored our request and did what he wanted!!! He was beyond RUDE, AND ARROGANT. Even I called to share that we were not happy is slammed the phone down on me and he's a Manager! When we asked for information about the tenants they did not provide the information on what they did for a living, we requested this over and over and then they moved the tenants in BEFORE we even fully agreed!!! Then to find the tenants couldn't even pay their rent after they moved in!!!!! RUN from this company they are Fraudsters and really just want your money. Shocking.
Shirleena · 5 February 2026
★★★★★ 5/5
GoogleReally great company with helpful staff and very clear proceedings. Liam made it really easy for my boyfriend and I to move into our first apartment together, couldn't recommend him enough
Emaleigh · 24 March 2025
Agent replied · 24 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Emaleigh. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team at this branch have worked tirelessly in these difficult times. They have kept me up to date constantly regarding the recent moving out of tenants to the completion on new tenants moving in. What has really impressed me is the speed at which they have worked to get new tenants into the empty property .... not only in full lockdown but over the christmas period as well - a one month turn around! wow!. Thank you to all the team but especially Lydia for her constant updates and support.PositiveResponsiveness, Quality, Professionalism, Value
Stephen · 25 October 2021
Agent replied · 30 May 2023
Many thanks for your kind comments and amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMoved to Sheffield and Lydia at Blundells has been a great agent to work with. Excellent communication, friendly and a willingness to help. Would recommend this company if seeking a rental or looking for a good property manager.
Giles · 8 April 2026
Agent replied · 22 April 2026
Thank you for your kind words! We are thrilled to have Lydia as part of our team and we're glad she was able to provide you with exceptional service. Thank you for recommending Blundells to others, we truly appreciate it! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleI never normally write reviews however I felt I had to in this case. Me and my wife needed an apartment urgently due to personal circumstances in central Sheffield in lockdown. I applied for a certain apartment at West one Panorama and was assured this was the apartment in the pictures. We had to proceed without viewing due to lockdown measures and thought we could trust this company. How wrong we were.
When I picked up the keys for the apartment it was in a completely different apartment block to what I was told it would be. It was also a much smaller apartment with a smaller balcony. This was despite confirming the apartment was the same as the website link and pictures. Also the apartment was a complete tip. It was completely uninhabitable with dirty clothes and bedding thrown around like someone was still living there. There was rotten food in the fridge and the apartment was disgusting. I have pictures attached to a review on a different website.
I rung them immediately and wanted to come into the beach to discuss the problems. However I was locked out and told I couldn’t come in due to social distancing despite coming in to pick up the keys earlier ten minutes ago. I was then told I’d have to wait until Monday (This was on a Friday) to sort the problem out. Eventually with resistance the contract was terminated terminated the same day but not without them withholding £350 of my deposit despite being given the wrong apartment and that being uninhabitable at that. Furthermore, we were given conflicting information by staff several times such as being told by one person the original apartment we applied for was still available and then being told it has been let.
I eventually got the rest of my deposit back after nearly three weeks but this took a lot of chasing up and further issues occurred trying to get my money back. I am thoroughly disappointed with this company and would not recommend them at all.
Areeb · 3 June 2021
Agent replied · 3 June 2023
Thank you Areeb for your comments.Please contact us via review@countrywide.co.uk with further details of your experience. Kind regards, Scott @ Customer Relations.
★★★★★ 5/5
GoogleNeeded to find a place to move into ASAP. Think the whole thing from start to finish took about 3 to 4 weeks. Called up about some properties responded quickly, emails were quick and prompt from Lydia and others at Blundells Centro. They were incredibly understanding when there was a delay in references from my work etc. They followed covid policies and guidelines. Issues have been met promptly. When I move on from my current place I will be looking to Blundells for a future property to rent or buy. Thank you Lydia and all the team at Blundells Centro
Lauren · 30 May 2021
Agent replied · 30 May 2023
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleBlundells has really impressed me so far as a tenant, with their professionalism and smooth processes. I've rented with multiple agencies previously and none have been this thorough and supportive - Blundells have invested in platforms to streamline the moving in process, e.g. referencing, online inventories (really easy to use and upload any photos), setting up bills (Tili) and singing all the documentation in a COVID secure manner. Having just started a new job and relocated Blundells have made everything really easy and kept me incredibly well-informed throughout every step.
Really friendly staff - and I can't thank Lydia enough for her help and support in my relocation. A property I was due to move into via another agency fell through the day before the move and as my situation was time sensitive, Lydia managed to help me source and collect the keys for a even nicer property via Blundells within 5 days (including the weekend. Life saver!) and has been really supportive throughout, offering me advice and getting back to my millions of emails very quickly.
Thank you Lydia! :)
Alice · 30 May 2021
Agent replied · 30 May 2023
Thanks for the excellent 5* review and kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBlundells is an admirable and first class Lettings Agency. Liam Murphy-Bigley has been very helpful in the process of finding a tenant and updating us at every stage.
Nadine · 24 March 2025
Agent replied · 29 October 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOver the past 17 years I have always found Consideration, prompt help and understanding, Liam and Thomas Have been indespensible to me this time, Thank You Michael
Michael · 24 March 2025
Agent replied · 24 October 2024
Many thanks for the great 5* review and your kind words Michael. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional with friendly staff who have prompt responses, Ms. Millicent Morgan was well aware of the apartment and details related to the tenancy, was open to our demands and negotiated them with the landlords, her follow up was very professional, yet in a very friendly way and in a timely manner. Easy and quick procedures
Sabkoora · 28 October 2023
Agent replied · 26 November 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleReally disappointed with the service provided by Blundells. Their communication and attention to detail need significant improvement. We’ve experienced a lot of frustrating and time-consuming back-and-forth email exchanges. The information provided is often unclear and misleading, leaving us confused and without proper guidance.
REMARKS:
The welcome gift we received upon moving in was molded and scrapped, clearly showing a lack of attention to detail and care for new tenant. This was quite a surprise!
ENC · 24 March 2025
Agent replied · 24 October 2024
We are sorry to hear about your disappointing experience with us. Your feedback is valuable, and we apologize for any confusion or lack of clarity in our communication. Please contact us at review@countrywide.co.uk to discuss your concerns further. Thank you for bringing this to our attention. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had an excellent experience with the Bundells team while searching for an apartment to rent in Sheffield. Millicent Morgan was incredibly helpful, supportive, and responsive, both online and over the phone. She addressed all my queries and guided me through the process smoothly. I highly recommend their services.
Shubham · 24 March 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation Shubham Jain. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a lovely experience with Ruby Kelsey. She was very helpful. She offered me options that fit my requirements. Although I haven’t found the apartment I want yet, I really appreciate her support and professionalism.
Wish her all the best in her career.
Elaf · 24 January 2026
Agent replied · 24 March 2026
Thank you for your kind words! We're so glad to hear that Ruby was able to provide such great service and support during your apartment search. We're confident that she'll continue to excel in her career and we wish her all the best as well. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAmazing and effortless experience find one of the best house within a week and all the process was smooth specially thanks to Liam and lydia
Zameem · 24 March 2025
Agent replied · 24 March 2026
Thank you for taking the time to leave us this amazing 5* review Zameem. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat customer service, shoutout to Liam and Freddie for setting everything up prior to arriving at our flat. Fantastic team and would highly recommend.
Dawid · 24 March 2025
Agent replied · 24 October 2024
Thank you for leaving us your superb 5* review and recommendation Dawid. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GooglePerfect service.
Just professional.
I really appreciate it.
Thanks to Liam Murphy-Bigley who helped me kindly and patiently renting my first property here.🙏
Hesam · 24 March 2025
Agent replied · 24 October 2024
Thank you for your kind words, Hesam! We are thrilled to hear that you had a perfect experience with Liam Murphy-Bigley at Blundells Letting Agents Centro. We strive to provide professional and helpful service to all our clients. Welcome to your new property! 🏡 …
★★★★★ 5/5
GoogleExcellent customer service experience! Special thanks to Millicent Morgan who was extremely responsive and helpful both over email and over the phone.
Alicia · 24 March 2025
Agent replied · 24 October 2024
Thank you for your kind words, Alicia! We are thrilled to hear about your excellent customer service experience with Millicent Morgan. We pride ourselves on being responsive and helpful to all our clients. We appreciate your feedback and look forward to assisting you in the future.
★★★★★ 5/5
GoogleVery Seamless service and quick response. Holly Littlewood is my property manager and she is very helpful and quick in her responses.
Ipsita · 24 March 2025
Agent replied · 24 October 2024
Many thanks for the fantastic 5* review Ipsita. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank You Lydia for a smooth key collection / handover for my new tenant.
Jurek · 24 June 2025
Agent replied · 24 October 2024
Hi Jurek,
Thank you for your kind words and for highlighting Liam's efforts. We're delighted to hear that you are satisfied with our team's support in finding your latest tenant.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI am happy that the new tenant's moving into the flat went smoothly, thanks to Liam Murphy-Bigley, he was very helpful.
Ahmed · 24 March 2025
Agent replied · 29 October 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had a very good experience overall with Blundells. Holly was professional and very efficient in the early stages. Liam was also very helpful and professional and helped making every thing easy. As someone who prefers dealing through emails rather than phone calls, I found the whole process seamless and very straight forward.
Ahmed · 24 August 2023
Agent replied · 28 August 2023
Hi Ahmed, It has been brilliant to read your 5* review of our local team. Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleBlundells Letting Agent is a reliable, efficient and trustworthy organisation. You can rely on their dedicated staffs to ensure they assist you above and beyond to sort your accommodation need. I can highly recommend them without any reservations, l would like mention that Millicent Morgan did expectionally well and Holly Littlewood, they are great staffs
Olusope · 2 June 2023
Agent replied · 3 June 2023
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBundells were very helpful in getting my a suitable apart. Respectfully and ready to assist staff. I was specifically helped by Liam, who although have to take some days off, still made sure my application was passed to the appropriate …
Samuel · 24 March 2024
Agent replied · 24 October 2024
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMillicent was brilliant in helping me and my partner secure our first property with Blundells. She was always there to help and was very fast at getting back to us. Made the process easy and stress free. Millicent is a credit to Blundell’s team and I highly recommend their service.
Max · 21 August 2023
Agent replied · 28 August 2023
It's fantastic to see another 5* review and recommendation for our local team. I will make sure your kind comments are known to the team. Many thanks, Scott @ Customer Care
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.