Blundells Centro reviews

★★★★★ 1/5

Google

My experience with Blundells has been extremely disappointing. We moved into the property around August 2025, and from the very beginning there were multiple maintenance issues. Despite chasing them repeatedly for months, many of these problems are still unresolved even now (March/April 2026). That is nearly 7, 8 months of ongoing issues with little to no action. Every time we follow up, we are told the same thing: “we are chasing the landlord.” However, as tenants, that is not our responsibility. We rely on the agent to manage communication and ensure issues are resolved, which simply has not happened. What makes this worse is the lack of responsiveness. Recently, we paid additional fees to remove the guarantor requirement after passing checks. It has now been over 20 days, and we still have no update or confirmation and after chasing them get the same email reply we chasing the landlord. Again, no clear communication, no accountability. We have also visited the office and spoken to staff in person, including management. Unfortunately, the experience has been just as disappointing. The staff have been consistently unhelpful, dismissive. It feels like there is no real willingness to assist or take responsibility. The overall service has been extremely slow, unhelpful, and frustrating. It feels like once the tenancy is signed, customer support disappears. There is no sense of urgency or care for tenants’ living conditions. I would strongly not recommend using Blundells as a letting agent. Based on my experience, they are unreliable, difficult to communicate with, and do not take tenant concerns seriously. The worst letting agents in Sheffield

Abhishek · 1 April 2026

★★★★★ 5/5

Google

Outstanding service for a last-minute parking enquiry. I called in the morning, they told me the only car park space they had available was just gone before I called, but they were kind enough to put me at the front of the queue to be the first notified when a car park becomes available. Same lovely lady, Lydia Maddison, called me a few hours later after I've been desperately still trying to find a bay, letting me know that they have a parking space available to rent. Absolutely phenomenal speed and excellent communication skills, I've been very well impressed! Give her a raise. Well deserved. I got everything sorted out by Lydia within 48h, turbo speed really given how fast she sorted out all the paperwork! Thank you so much! Once again thank you Lydia! If you see this, know you've got a very happy customer!

Razvan-Daniel · 22 March 2026

★★★★★ 5/5

Google

I recently moved into my flat after viewing a couple of options, and I’m really glad I chose this one. It was the second flat I viewed, but it immediately felt like the right place for me. The flat is comfortable, well-maintained, and I’m very happy with my decision to finalize it. A big thank you to Lydia Maddison for being so helpful throughout the whole process. She was friendly, professional, and made everything smooth and easy from the viewing to moving in. Really appreciate the support!

Faraz · 17 March 2026

★★★★★ 5/5

Google

I had the pleasure of meeting Lydia when I was looking for a new place recently. From the initial call Lydia was personable and professional. When attending the viewing Lydia gave me enough time to take a decent look around, answer any questions I had at the time and responded promptly to an email following the viewing. Lydia talked me through the referencing process over the phone and was careful to ensure i felt assured about any concerns or questions. Since our initial contact Lydia has shown herself be contientous, thoughtful of the needs of renters and dealt swiftly with all matters. I am very pleased I decided to take a property with Blundells Sheffield and Lydia is a credit to your company. Following my review for Lydia, I would like to add to this review to commend Sienna on her professional, efficient and thoughtful manner in dealing with the signing and commencement of the tenancy. Sienna was incredibly helpful and really went the extra mile to ensure the next steps were as smooth as possible, was very understanding of my anxities around this process and quick to respond to all enquiries. This is the first time for several years i have needed to work with letting agents and it was such a good experience with both these members of staff.

Emma · 24 August 2025

★★★★★ 5/5

Google

We had such a great experience with Milli, she was absolutely fantastic from start to finish! She helped us get everything sorted quickly and smoothly, answered all our questions with patience, and made what could’ve been a stressful process feel easy and straightforward. It’s rare to find someone who’s both professional and genuinely kind, and Milli was exactly that. We really felt like we were in good hands the whole time. Thank you, Milli, you’ve been a star! We hope to work with you again in the future.

Jasmine · 24 July 2025

★★★★★ 5/5

Google

We're very glad to have Blundells helping with our property search. Living far away from Sheffield makes it very difficult for us to arrange property viewings. We made a short notice request, and Ruby Kelsey helped arrange viewings on the same day. Ruby welcomed us warmly and answered all our enquiries, which gave us confidence to proceed an application with Blundells. Thank you Ruby for your professional service and diligence!

Jasmine · 24 August 2025

★★★★★ 5/5

Trustpilot

We sold our house in just 7 days!

We have just recently sold our house with Blundells! We personally dealt with Dawn Leaman & Scott Jenkins, they were absolutely fantastic from start to finish. They were professional throughout and made a thorough review of our property when we first booked our appointment with them. Their knowledge and information has been helpful throughout and remained professional everytime we spoke with them. We sold our house in just 7 days and opted for their solicitors package as it was an offer we couldn't refuse, we had drone shots and the most professional photos done of the property which was absolutely fantastic. We would highly recommend and would definitely use them again!

Beki · 1 March 2026

★★★★★ 5/5

Google

Really helpful team at Centro. Millicent sent us a perfect property that she thought we would like after missing the opportunity to view a previous property. Freddie then helped us initially with the application process. Liam was really helpful and went out of his way to make sure we secured the property. He helped us with issues during the application process and tried to make it as smooth as possible for us. Cannot thank everyone enough for the amazing support as this is my first home 🏠❤️

Grace · 24 March 2025

★★★★★ 5/5

Google

I spoke to Millicent Morgan in two telephone calls that lasted for less than 5 minutes. I got all the information I needed to know and the process was concise and simple. I got to pay the amount I needed to hold the property I wanted. Thank you very much.

Adeyinka · 10 January 2026

★★★★★ 5/5

Google

Huge shout out to Lydia who supported me in securing me and my partners first apartment in the heart of Sheffield! She has continued to be supporting even after we’ve settled in and it’s been a pleasure to work with her!

Ahmed · 3 March 2026

★★★★★ 5/5

Google

Lydia Maddison was friendly and efficient during my flat search. When the landlord pulled out unexpectedly, she found an alternative flat in the exact same building, and I was moving in within the week. The personal touch meant a lot during a stressful time for me!

Alisyn · 13 January 2026

★★★★★ 1/5

Google

Would give Zero if I could. These people broke the law by breaking the rental contract, and invalidated it from day one. They promised to clean a property before moving in - upon moving in there was blood on the walls, and key appliances were broken. They lied about this, despite seeing pictures, then were caught out, and admitted it. They then still insisted that the contract was still valid (it wasn't), and that I therefore owed them money, taking £1400 in rent that I didn't owe, because they had debt collectors chasing me immediately, including on Xmas Eve. As a tenant, avoid at all costs. They are rude, incompetent, fraudulent and dishonest. They never even apologised. They are lucky I didn't sue them - and I still might. I have been navigating the renter's hellscape for 14 years, and Blundells are up against some strong competition, but this is the worst experience I have ever had as a renter - and it isn't even close.

Ryan · 20 April 2026

★★★★★ 5/5

Google

I recently spoke with Holly Littlewood regarding my fridge that had broken and agreed that due to the age of the appliance I would need a replacement as was not repairable. Holly was extremely helpful and pleasant and communicated with me throughout the process and updating me with information regarding Contractor that would be attending and time scales. My new fridge yesterday has been installed with no problems at all, very happy.

Jayne · 24 March 2025

★★★★★ 5/5

Google

I had a great experience with Blundells Letting Agents, especially Millicent Morgan! She was professional, efficient, and very helpful throughout the process. She always responded promptly and made everything clear and straightforward, which I really appreciated.

Haowen · 24 February 2026

★★★★★ 5/5

Google

I recently rented an apartment through Blundells and the whole process went very smoothly. Ruby Kelsey has been extremely helpful and professional throughout, always replying quickly to my questions and guiding me through every step of the tenancy process. Thank you so much for your kind assistance, I highly recommend Blundells and Ruby for anyone looking to rent a property!

Peng · 24 June 2025

★★★★★ 5/5

Google

I had an excellent experience with Blundells Letting Agency, and I want to give a special shoutout to Millicent Morgan. She was incredibly helpful in finding the perfect apartment for me within my budget. Millicent guided me through every step of the application process, making it smooth and stress-free. Her professionalism, dedication, and attention to detail were truly impressive. I couldn't have asked for a better experience, and I highly recommend Blundells, especially Millicent, for anyone looking for their next home.

Anzal · 25 August 2024

★★★★★ 1/5

Trustpilot

Bad experience with unhelpful and disinterested staff.

Thanks to the unhelpful staff at Blundells, I have decided to not proceed with making an offer on the house I was very interested in. I couldn't get to the viewing due to circumstances outside of my control (cancelled trains on the weekend so I'd have missed the appointment completely), so I cancelled in good time and asked if the agent could do a video viewing for me instead. I have had video viewings with other estate agents before and it's never been a problem.

Christine · 21 September 2026

★★★★★ 4/5

Google

Kudos to Milli and Liam for providing a seamless experience in finding the perfect property within my budget and requirements. Millicent (Milli) was incredibly prompt in responding to all our queries via phone and email. Liam made the process easier by handling the documentation efficiently. Together, they ensured we had a hassle-free experience. Keep up the great work, Milli and Liam!

Amruthu · 24 March 2025

★★★★★ 5/5

Google

I had a great experience with the Blundells. The entire process was smooth and well-managed, thanks to their professional and responsive team. A special thanks to Lydia, who was incredibly helpful throughout. She clearly explained all the requirements, kept me updated at every stage, and made sure everything went smoothly. Her support made a real difference, highly recommended!

Silja · 14 April 2025

★★★★★ 5/5

Google

I would like to say a big thank you to Millicent Morgan and Liam Murphy-Bigley for all the help they have provided to help us get our new home. Millicent was great with the initial process and showing us around the flat. Liam has been great with helping us set up all our financial details and our tenancy. One of the best estate agents I have experienced when setting up a new home. Thank you to both of you!

Sophie · 24 March 2024

★★★★★ 5/5

Google

Lydia and Ruby were very quick and helpful in my flat search within a tight turn around time! Would definitely recommend :)

Munya · 24 February 2026

★★★★★ 5/5

Google

The letting processes was made easy, smooth and explanatory with no problems or any issues all thanks to Lydia Maddison

Kenny · 10 March 2026

★★★★★ 1/5

Trustpilot

Would not recommend

Would not recommend. Very limited communication from our contact (Jenson) at the branch and nearly lost our onward purchase because of the lack of communication. The agent on our purchase did all the chasing and Jenson just regurgitate what we had already been told. The phone very rarely gets answered 1st, 2nd or 3rd time of calling. Complaints procedure is a joke as they just find reasons to justify matters. Took over a week for a memorandum of sale to be produced (because its outsourced to India) and once we did sell, no sold board was ever put up.

Dave · 24 July 2026

★★★★★ 5/5

Google

I had a good experience with the Blundells Lettings team in my search for the perfect place to call home. Their professionalism and dedication made the entire process incredibly smooth. Special thanks to Milli and Liam for helping me out in throughout process. They were attentive to my needs and preferences, ensuring that I found the right place for me. Additionally, the thoughtful goodies they provided added a special touch to the whole experience. I highly recommend Blundells Lettings for their outstanding service and commitment to their clients.

Bhagyashri · 5 November 2023