Trusted Agent profile · Sheffield

Blundells Banner Cross reviews in Sheffield

★★★★★ Excellent

401 reviews across 1 platform

896/898 Ecclesall Road, Sheffield, S11 8TP

Blundells's office in Sheffield, at 896/898 Ecclesall Road, is rated 4.5 out of 5 across 401 reviews on 1 platform, including 401 Google reviews rated 4.5. It won Trusted Agent in The Trusted Agent 2026 awards.

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4.5 / 5

401

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Blundells, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

Georgia and the team are highly professional and constantly chase on your behalf. The feedback is consistent and would highly recommend their services. Thank you for your help the Blundells team, keep it up!

James · 28 May 2021

Agent replied · 28 May 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We have just bought our first home. Excellent with the service we received from Georgia and her team at Banner Cross. Georgia was really very helpful and professional eventhough during the lockdown. Strongly recommend.

Warren · 28 May 2021

Agent replied · 28 May 2023

Thank you Warren for taking the time to leave us your 5* review. Best wishes, Scott @ Customer Relations.

5/5

Google

It was a pleasure working with Nyasha from Blundells. Very professional and helpful.

John · 26 September 2025

Agent replied · 26 March 2026

Thank you for your kind words! We are so happy to hear that you had a great experience with Nyasha at Blundells. Our team strives to provide professional and helpful service to all our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Kay and her colleagues have been really helpful setting up viewings according to my requests for the property I’m looking for. They have been friendly and professional and have remembered details about my search. I recommend Blundells for help finding a property to buy or rent.

Tim · 24 July 2024

Agent replied · 22 October 2024

Many thanks for your marvellous 5* review and recommendation Tim. Best wishes, Lucy, Customer Relations.

5/5

Google

I am extremely impressed with the top quality service Blundells has provided. Mark and Georgia were responsive, professional and friendly and went above and beyond any expectations. High recommendations - thank you team!

Amy · 28 May 2021

Agent replied · 28 May 2023

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.

5/5

Google

Really great team at Blundells. Lydia went out of her way to help us find a perfect rental!

Sean · 29 March 2023

Agent replied · 28 May 2023

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

4/5

Google

Georgia and the team did their best getting my purchase sorted. Had regular updates and always felt if I needed a question answering georgia and the team could do so.PositiveResponsiveness

Joshua · 23 October 2021

Agent replied · 28 May 2023

Many thanks for the great review. Kind regards, Lucy, Customer Relations.

5/5

Google

Great experience with blundells. Jacob has been extremely helpful and has answered any questions that we’ve had about the process. Would definitely recommend using them.

Lauren · 28 May 2022

Agent replied · 28 May 2023

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

Process went very smoothly. Kay did a great job of explaining everything clearly, and was very happy to enquire on my behalf. Would recommend.

Joseph · 28 May 2022

Agent replied · 28 May 2023

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Khalid was responsive and informative leading up to the move in. Some minor issues at move in but a contractor came the next day to sort it.PositiveResponsiveness, Professionalism

Ali · 23 October 2021

Agent replied · 28 May 2023

Many thanks for taking the time to leave us your outstanding 5* review. Best wishes, Lucy, Customer Relations.

4/5

Google

They had good local area knowledge and a friendly manner. All staff were very helpful and especially Mark whose assistance was invaluable in getting our sale to completion quickly and on time. Would recommend.

Kristina · 28 May 2020

Agent replied · 28 May 2023

Thank you for taking the time to leave us your kind comments and your recommendation. Best wishes, Donna.

5/5

Google

Thanks to William for the seamless advertisement and sourcing of many potential tenants. All done and dusted within literally a few days! Would recommend to anyone thinking about advertising their own property it’s just not worth the hastle

Donna · 29 May 2018

Agent replied · 28 May 2023

Hi Donna Thank you for leaving this review. It is great to hear that we managed to find you some tenants so quickly and thank you for the 5 stars as well! Kind regards, Chris

1/5

Google

A nightmare. The property was managed by Blundells. At one point they left us without any running water or any timeframe for a fix. We had to contact environmental health at the council who contacted Blundells to insist that this was rectified. We were left without heating last year, for three weeks as repeated, sporadic visits from their engineer didn’t resolve the issue, they provided three electric heaters for a three-bedroom house with two small children. Though the property was managed through Blundells, the landlord made himself known to us, and he complained endlessly about the service that he received also. At the end of the tenancy they would not return our deposit, and they did not inform us either of any proposed deductions during their own two-week timeframe. We are currently going through a dispute process to get our deposit back with a deposit protection scheme. They have finally submitted their evidence, two months after we vacated the property. Surprise, surprise they are proposing that they take our entire deposit. This is easily our worst experience after renting with various agents in Sheffield for over ten years. If you have a choice, avoid.NegativeProfessionalism

Crispy · 23 October 2020

Agent replied · 28 May 2023

Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations

5/5

Google

Really helpful team. Tasnim was great!!

Eden · 23 November 2023

Agent replied · 26 November 2023

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.

5/5

Google

The staff are very friendly & I think they secretly enjoy my visits as I tend to be a little lively with the things I say & do! I'm happy to entertain them with my antics as it cheers them up....(I hope!) 🤗🤗😂😂 Update: The heroes at the Bannerdale branch Mark, Kay, Diane & I think there was a lady called Anne, that's been there for our family when we had to sell our mum's home! 😢😭 Thank goodness, it's finally done & it's all thanks to the friendly staff & professional service provided to help the process along smoother. Now they have to deal with me to help with my house hunting! Mwah, ha,ha! 😉😈😂🤣

Angela · 6 July 2020

Agent replied · 28 May 2023

Thank you Angela for your 5* review! I will of course make sure your kind comments are passed onward to our local team. Best wishes, Scott

5/5

Google

Blundells Banner Cross managed the recent sale of my property. The sale process was complicated, however the team at Blundells were diligent and professional, overcoming everyone challenge that was presented and every request that was made of them. I would like to thank the team at Blundells and in particular Mr. Jordan Hargate who managed the process from beginning to completion.

Colin · 28 April 2023

Agent replied · 28 May 2023

Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I was in my new place within a week it couldn't have been easier and the estate agent Khalid Qasem was super friendly and easy to work with.

Just · 28 May 2021

Agent replied · 28 May 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Just wanted to say a massive thank you to Lee Shipman for getting us a fantastic deal on our mortgage. He walked us through ever step with the upmost professionalism and care. Cant recommend him highly enough.

John · 29 May 2017

Agent replied · 28 May 2023

Thank you for your kind review regarding Lee Shipman of the Blundells branch in Sheffield. It is great to hear your experience with Lee was such a positive one. I will ensure your amazing comments are fed back to Lee and his Manager at the branch. Many Thanks.

5/5

Google

James from Blundell's did an excellent job of finding me a lovely new home, in one of my favourite areas, after I found myself in a tricky housing situation. He managed to pull quite a few strings to find me an offer I couldn't refuse.

Daniel · 25 April 2024

Agent replied · 22 October 2024

Daniel Kenyon thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Nikki and team did a great job in macting us up with new tenants and sorting the paperwork in super-fast time!

Mark · 28 May 2022

Agent replied · 28 May 2023

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Great service from Hannah in the lettings team. Found new tenants really quickly and really efficient getting all the admin in order.

Antony · 21 March 2025

Agent replied · 26 March 2026

Thank you for taking the time to share your experience and for your wonderful 5* review Antony! Kind regards, Lucy, Customer Relations.

5/5

Google

Review for Freddie but if he represents the conduct of those at Blundells then they're all amazing. Me and my girlfriend were looking to rent our first place together and on the rental market. With a place lined up and everything was set to go, but a communication error caused us to lose our desired flat. But Freddie has gone through thick and thin to stick his own leg out for us, two people he barely knows. If this is how Freddie acts with all his clients and potential clients then he deserves more! He's sorted us a place with things thrown in as an apology, not to mention coming to view the back up flats around when he should be having his tea. If you go to Blundells, ask for Freddie.

Tom · 29 May 2019

Agent replied · 28 May 2023

Hi Tom Thank you very much for this excellent 5* review! I am delighted to hear that Freddie went the extra mile to help you and your girlfriend find a place! Kind regards, Jake

5/5

Google

We bought through Blundells. Dianne and the team were great at keeping us informed and chasing up various parties when needs be. Thank you for all of your efforts!

Stuart · 28 May 2020

Agent replied · 28 May 2023

Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna.

5/5

Google

Dealt with Freddie and found him very professional and helpful. Made a good effort to find us what we need rather than just trying to flog us any house. Great service.

B · 29 May 2019

Agent replied · 28 May 2023

Hi Ben, Thanks for leaving us a 5 star review. It is important to us that we understand what our customer's needs are and then do our best to meet these. I know Freddie will be pleased to hear you were happy with your experience. Kind Regards Renee

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Blundells Banner Cross

Has Blundells won any awards?

Yes. In The Trusted Agent 2026 awards: Blundells, Sheffield won Trusted Agent.

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