Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery good service in difficult times through lockdown, when my sale fell through, in less than a week, another buyer was found....along with a better offer !!
Through the continued delays of lockdown, Georgia Mark and the team kept me updated and offered helpful advice. Thank you
Malcolm · 28 May 2021
Agent replied · 28 May 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleExcellent service through a very trying one and a half year sale. Always friendly abd helpful - and incredibly patient!
Carol · 26 November 2025
Agent replied · 26 March 2026
Thank you so much for your kind words! We are thrilled to hear that our service stood out during your one and a half year sale. Our team strives to provide excellent and friendly service, even during challenging times. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleContacted to arrange a viewing, returned phone calls promptly and secured purchase.
Really pleased with how quickly Jordan sorted this for us and always on hand to answer any questions quickly and promptly.
Thanks Jordan!
Angela · 29 December 2022
Agent replied · 28 May 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGeorgia and Mark were both very professional and helpful, keeping in constant contact throughout our buying process. They always gave the impression that everything was under control, even when time was ticking by ! We received a fantastic service and I would highly recommend this estate agent office.PositiveResponsiveness, Professionalism
Steven · 23 October 2020
Agent replied · 28 May 2023
Thank you for your 5* review and great comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GooglePositive and proactive communication. Hannah was efficient throughout the letting process
Mark · 24 July 2024
Agent replied · 22 October 2024
Thanks Mark for your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently called Blundells to enquire about a couple of lettings you had listed. I spoke with a Mr Campbell who talked me through the details of said properties and really made me feel comfortable about the whole rental experience. Unfortunately I have decided to not go down this route and have begun looking into a narrow boat purchase. This experience with the lovely gentleman left a mark with me with how polite and well mannered he was. I felt disappointed to tell him that I wouldn’t be renting with him when he called me back after leaving me a couple of days to think over my options. Therefore I felt compelled to leave this review to say I appreciate the time you spent talking with me and I look forward to any potential business I have with you in the future.
George · 29 March 2023
Agent replied · 28 May 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMark went above and beyond to help ensure that our purchase got through. It was an incredibly tricky purchase but we got there in the end, thanks to Mark’s perseverance. Fantastic communication and diplomacy during a challenging purchase but also during such difficult circumstances with covid.
Emma · 28 May 2021
Agent replied · 28 May 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleNo complaints here, from first contact to moving into the property took about two weeks in total, in part thanks to Chelsea's efficency.
Malcolm · 19 November 2023
Agent replied · 26 November 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have recently re-let my property through Blundells. It was a very positive experience. All staff...Kylie, Tom, and Paul were fantastic and dealt with all communications quickly and professionally. I had regular contact with them and was always informed via text when a viewing was booked. I would definitely recommend their service.
Fiona · 29 May 2019
Agent replied · 28 May 2023
Thank you Fiona for your glowing 5* review of our Blundells team. It is always great to read such positive reviews and recommendations from our clients.
Best wishes, Lucy.
★★★★★ 5/5
GoogleJust want to say thank you to Nikki and Blundells: excellent attention, help, advice and communication regarding recent questions about letting our flat, and all before we earned them anything! Will definitely be using them in future: reassuringly competent!
Bellacollina · 28 May 2022
Agent replied · 28 May 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 4/5
GoogleI have been assisted by Blundells/Countrywide as letting agents for some years and I have only good experiences. They are always proactive and promptly assist with solving practical problems, and for example renewing letting agreements, getting the necessary certificates done, always in good time and always helpful. I can warmly recommend Blundells.
/Jens Larsen
JEns · 22 September 2024
Agent replied · 22 October 2024
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMany thanks to the team at Blundells - particularly Kay - for facilitating my purchase as a first-time buyer. They have been thoroughly professional, and also very kind and communicative, throughout the process.
Lydia · 29 December 2022
Agent replied · 28 May 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe recently sold my Mum's property and had a very positive experience. Professional, sensitive, and caring at all times as this had been Mum's home for such a long time and it was tough for her to leave. Always kept in touch with updates. Particular thanks to Kaye, Leanne and Mark.
Jpr · 29 May 2019
Agent replied · 28 May 2023
Thank you Jane for your kind words, I will pass on your comments to the local Blundells team. Best wishes, Mark
★★★★★ 5/5
GoogleThe rental process went quickly and smoothly and the verification process was done in a couple of days. Lydia and Khalid were both very helpful at each stage and I received prompt responses to all my emails.
John · 2 July 2022
Agent replied · 28 May 2023
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThis is the second time we have used Blundells and as usual the service has been excellent. Everything was arranged on time including a last minute gas safety engineer visit. Kylie and her team made sure we were kept informed at every step of the move. Highly recommended!
Swagat · 28 May 2020
Agent replied · 28 May 2023
Many thanks for taking the time to leave us this wonderful 5* review and recommendation. Best wishes, Lucy
★★★★★ 1/5
GoogleAs a company they are more interested in making money than actually caring for their clients. They failed to mention any problematic tenants, or do any real background checks on previous tenants.
Sam · 26 June 2025
Agent replied · 26 March 2026
Hello Sam,
Thank you for sharing your feedback with us. I'm sorry to hear about your experience and the concerns you've raised regarding tenant checks. Please reach out to us at review@countrywide.co.uk so we can address your concerns directly.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleI recently used Blundells for my move and I couldn't be happier with the experience. The entire process was smooth and stress-free thanks to the efforts of Khalid, our person of contact. He was always available to answer any questions and made sure everything was handled efficiently. I truly appreciate his hard work and dedication to making the moving process as easy as possible.
I would highly recommend this letting agency to anyone looking for a hassle-free move.
Negrea · 27 February 2023
Agent replied · 28 May 2023
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience of letting one of the properties listed was rather smooth and was made easier through the flexibility of staff in terms of viewing timings and professional attitude in my and my wife's dealings with them. Hannah Mills (Blundell's Lettings Negotiator we've dealt with) has helped us finalize the paperwork in a timely manner.
Yusuf · 24 July 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us this great 5* review Yusuf. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBlundells Estate agent have been amazing from finding a property to completion. Annie , jessica and hannah all went that extra mile to listen , advise , update and reassure me every step of the way throughout the renting process. Highly recommend and Thankyou so much team for your time & patience. Natalie.
Amanda · 23 August 2024
Agent replied · 22 October 2024
Thank you for your 5* review and recommendation Amanda. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleVery bad agency. If there was a zero I would have put it. It is is very bad experience. People are very rude. They dont listen to you when you call them for a problem. They are very arrogant. When I moved to the property, the alarm went off and I dont have the passcode to reset it. I asked a friend who advised me to turn the electricity off in order stop the alarm. It was a nightmare. I also noted many damage to the walls and furniture which is not reported in the inventory which I needed to keep a record off. The other most important thing is when I paid the rent for the first time they did not give me the bank details because I paid by card at the office. And I dont know how to pay the rent every month now and what is the agency or landlord bank details. When you call they are very rude.
Hamada · 23 October 2022
Agent replied · 22 October 2024
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI just wanted to say a massive thank you to Nikki, Freddie and the rest of the team at blundells, Ecclesall Road who have helped me settle into my new home so much- I love it! From day one they have provided the best customer service I have ever had in my whole 10 years + of renting properties! The team at Blundells have all been awesome and I have already recommended them to many friends who may be looking for new properties in the future.
Thank you all again for being so kind, professional and helpful, it means a lot!
Holly · 29 May 2019
★★★★★ 5/5
GoogleA big thanks to Blundells on Ecclesall and huge shout out to Sam. As a recent transplant from the US, I found searching for a place to let to be stressful and the process different than what I was used to. Sam was the first agent I spoke with who really seemed to care about my situation. He went out of his way to help me with regulard check-ins and impropmtu showings. He made sure I was finding a place to stay. Thank you, Sam, for taking the time to help me!
Daniel · 29 May 2019
★★★★★ 5/5
GoogleGreat services by Nyasha
Tafadzwa · 26 February 2026
Agent replied · 26 March 2026
We are thrilled to hear that you had a great experience with Nyasha! Providing top-notch service is our top priority and we're glad we delivered. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCan't praise the Blundell's team highly enough with the purchase of my son's new flat. We received excellent service organising the properties we viewed and they were proactive in supporting and updating us with the purchase, particularly with the complexities of the conveyancing and chasing up the sellers and their solicitors. All of the team we liaised with were excellent, but Kay Hurley and Mark Gough both deserve a mention in dispatches. With out their help there is no way we would have got the purchase completed in the 5 week deadline we requested. Highly recommend the Banner Cross branch.
Lee · 30 September 2022
Agent replied · 28 May 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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