Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
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5/5
GoogleA special thank you to Isabel, even though it wasn't the outcome we were after, she was extremely supportive and helpful
Lynda Β· 26 September 2025
Agent replied Β· 26 March 2026
Thank you for your kind words! We are glad that Isabel was able to provide you with the support and assistance you needed. Kind regards, Lucy, Customer Feedback and Support Team
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1/5
GoogleI was looking for house for my family . They give me appointment for viewing after one day they said u have to gave us holding deposit 196Β£ it will deduct from your rent , if anything happen or we'll never give u deposit we will return you. They waste my 1.5 month by sending emails afrer emails even we gave all documents and payslips, even my company responded already to their email and provide all documents they need When we try to call they said its in process. Now they not returning the deposit . Very bad experience π
Muhammad Β· 16 May 2025
Agent replied Β· 28 May 2025
Hello Muhammad Abdullah,
Thank you for sharing your experience with us. I'm sorry to hear about the difficulties you faced and the inconvenience caused. Please contact us at review@countrywide.co.uk so we can address your concerns directly and work towards a resolution.
Best regards,
Lucy, Customer Relations Team
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4/5
GoogleOur experience with the Lettings Team of Blundells has been positive & stress free. The process, from viewings (with their lovely Trainee Nyasha, who was very informative & supportive in her communication & customer service towards us) through to the completion of the application procedure (with Hannah Mills, who operated with speed to meet a very short deadline).
Blundells exceeded our expectations & we have no reservations in recommending their service. Thank you & God bless all the staff at Banner Cross ππΎ
Carina Β· 14 May 2025
Agent replied Β· 26 March 2026
Thank you for your lovely review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMany thanks to everyone at Blundells. The flat they have recently sold on our behalf , was initially let by Blundells and both the lettings team , especially Jessica and Anna, and subsequently the sales team, have been excellent.
In particular, I want to thank Kay for her professionalism, her kindness and helpfulness and especially for preserving my sanity in what were very difficult circumstances at times.
I wouldnβt hesitate in recommending Blundells! An excellent team!
Mary Β· 29 December 2022
Agent replied Β· 28 May 2023
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
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1/5
GoogleTerrible experience. AVOID. Very sneaky in terms of the holding deposit, they ask you first all your card details and then they proceed with questions. Nyasha Mauchaza Since the beggining very passive-agressive towards any feedback or request about the property, made me completely uncomfortable during the viewing, almost kick me out of the property. As well they kept my holding deposit, classic sneaky agency, cero stars for this people, keeping the money like water, like everyone has plenty of it to give away. I AM A MOTHER that need the money for my 1 year old baby, thanks for keeping it.
Geraldine Β· 26 April 2025
Agent replied Β· 26 March 2026
Thank you for bringing this to our attention. We apologise for any discomfort or inconvenience you experienced. We are committed to improving our customer service. Please do contact us via review@countrywide.co.uk if you wish to discuss further your rating and any concerns you may have.
Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom start to finish, my experience with Blundells has been excellent. Hannah and the team were always responsive, professional, and went above and beyond to answer all our questions. They made the often-daunting process of finding a rental property incredibly easy and stress-free. I'm so grateful for their support and would highly recommend Blundells to anyone looking to rent in the area. A well-deserved 5 stars!
Carmen Β· 26 March 2025
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5/5
GoogleHannah did a fantastic job of processing our letting application and smoothly navigated issues with our previous landlord to help us move into our lovely new house on time, thank you Hannah!
Sofia Β· 14 April 2025
Agent replied Β· 26 March 2026
Thank you for the kind words, we are so glad to hear that Hannah provided exceptional service and helped make your move into your new home a smooth one! We will be sure to pass on the compliments to Hannah. Wishing you all the best in your new home! Kind regards, Lucy, Customer Relations.
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5/5
GoogleBlunells were great at sorting out a tenancy agreement and making sure we were able to move into our property as soon as possible! Annie was really helpful in explaining all the steps and information we needed in order for us to sign our tenancy
Jessica Β· 11 October 2024
Agent replied Β· 10 December 2024
Thank you for your thoughtful 5* review Jessica! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAneeka has gone above and beyond to help my family find a letting from afar - thank you very much!
Rob Β· 11 September 2026
Agent replied Β· 11 October 2026
Thank you for your kind words! It was truly a pleasure assisting you and your family in finding the perfect letting from afar. We are always here to go above and beyond for our valued customers. Thank YOU for choosing us! Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
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5/5
GoogleBlunells were great at sorting out a tenancy agreement and making sure we were able to move into our property as soon as possible! Annie was really helpful in explaining all the steps and information we needed in order for us to sign our tenancy
Jessica Β· 1 October 2024
Agent replied Β· 22 October 2024
Thank you for your thoughtful 5* review Jessica! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleHave gone through Blundells for my current flat rental and very satisfied (and having rented in London for 5 years before that, appreciate a lot a *good* quality of service). Everything was smooth and digital - which has been a major help and no loophole. Jacob, who I liaised with during the whole process, has been responsive also to my questions and worries. Trustworthy agency I'd recommend ππ»
Sarah Β· 28 April 2023
Agent replied Β· 28 May 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe service and support I got from Blundells in particular Sam Hartley, from start to finish was amazing, they were always very helpful and kept me regularly updated on the sale. I would highly recommend people to use them Leanne
Leanne Β· 19 November 2024
Agent replied Β· 10 December 2024
Many thanks for your fantastic 5* review and recommendation Leanne. I will of course pass on your kind hearted words to our Banner Cross branch. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI invited Blundells and two other Agents to provide a valuation of my house. I subsequently asked Blundells to market my property as I was impressed with the knowledge and enthusiasm of Rosie Robshaw. Please note, Rosie valued my property at a lower price than the other 2 Agents and felt her valuation was realistic and a true valuation. Georgia Skitt then took over the marketing which resulted in a sale a few weeks later. We completed last week and Georgia kept in contact on a perfectly timely basis right throughout the process and helped bring the transaction to a successful process. Many thanks to the team at Blundells Banner Cross for their excellent service. On a final note, a brief call out for Jessica Lounds at Blundells Lettings who has been my point of contact during the time I have been letting my house. She has been consistently outstanding and nothing was ever too much trouble for her. Thanks again BlundellsPositiveQuality, Professionalism, Value
Nick Β· 23 October 2021
Agent replied Β· 28 May 2023
Thank you for the fantastic 5* review and your kinds comments. Best wishes, Lucy, Customer Relations.
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5/5
GoogleThe prompt, professional and attentive service we received from Sam Hartley at the Blundells Banner Cross office were a great help and comfort during our recent purchase. Thank you Sam.
Steve Β· 26 March 2025
Agent replied Β· 10 December 2024
Thank you for taking the time to leave us this amazing 5* review Steve. Kind regards Lucy, Customer Relations.
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5/5
GoogleGreat experience with Beth who helped me renting my first flat - very friendly and attentive!
Anna Β· 11 September 2026
Agent replied Β· 11 October 2026
Thank you for sharing your positive experience with Beth! We're so happy to hear that she provided friendly and attentive service while helping you rent your first flat. We aim to make the process as smooth and enjoyable as possible for all our customers. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe were accommodated for a viewing at short notice that suited us. Our estate agent, Nyasha, was knowledgeable about the property and area which was a great help and has assisted with making the process as smooth as possible during application.
Liam Β· 12 March 2026
Agent replied Β· 26 March 2026
Thank you for your positive review! We pride ourselves on providing excellent service, even at short notice. Our team, especially Nyasha, is dedicated to making the process as smooth as possible for our clients. Kind regards, Lucy, Customer Feedback and Support Team.
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5/5
GoogleBlundells have sold several properties for me over the years. The latest sale was accurately price valued by Rosie Robshaw who managed my own unrealistic expectations with due professionalism. Georgia did the leg work and most particularly regularly chased solicitors for updates, and was a quick way of liaising with buyers, both getting feedback and communicating without the need to go through solicitors regards non legal matters. Thanks Georgia. The branch Mgr Mark was a calming and controlling influence throughout the lengthy process. Blundells are part of a national chain, Countrywide. Don't let this put you off as this set up still provides a local feel to this well established local Agency.
Tuck Β· 28 May 2021
Agent replied Β· 28 May 2023
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
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5/5
GoogleMy first dealings with Blundell's at Banner Cross was back in 1997, when I bought the property that I have just sold.
Back in February 2020 I approached Blundell's for a valuation. Rosie came to see me and examine my property. Rosie was very pleasant to deal with, offering a very realistic property valuation and quotation for selling services. In March I signed the contract to get the selling process under way. Alas, Covis-19 struck and because of Lockdown the sale had to be put on hold.
In June 2020, Mark got in touch to advise that the Banner Cross office had reopened and that Georgia would be looking after the sale. Much to my pleasant surprise within weeks offers had been made.
Georgia, Rosie and Mark are very affable and hard working people. I have no qualms in recommending their services.
Paul Β· 28 May 2021
Agent replied Β· 28 May 2023
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
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5/5
GoogleIt was a smooth and quick process. Our Negotiator was professional, patient and thorough.
Oluwatosin Β· 26 August 2025
Agent replied Β· 26 March 2026
Thank you for sharing your positive experience! We're thrilled to hear that our Negotiator was able to provide excellent service during your experience. We strive to make the process as smooth and efficient as possible for our valued customers. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFrom start to finish, my experience with Blundells has been excellent. Hannah and the team were always responsive, professional, and went above and beyond to answer all our questions. They made the often-daunting process of finding a rental property incredibly easy and stress-free. I'm so grateful for their support and would highly recommend Blundells to anyone looking to rent in the area. A well-deserved 5 stars!
Carmen Β· 21 December 2024
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5/5
GoogleWe recently used Blundells to sell our house, and they were absolutely fantastic from start to finish. We were initially reluctant to put our house on the market as we had not found anywhere to move into, and Blundells were happy for us to sit in a 'holding pattern' where we'd got everything ready to go, but had not yet pushed the button on putting it on the market. I didn't get pressure from them to get going, just the occasional check-in. In the end we did this 'holding pattern# for about a year, as we could not find anywhere we wanted to move to.
When we finally did find somewhere, they sprung into action and got the house advertised and on Rightmove in a couple of days. We did 30+ viewings over the course of a weekend and had 8 offers the following week. We moved to 'best and final' offers and accepted an offer by the end of that week. During this period we primarily dealt with Diane and Georgia, however if I ever rang into the office everyone else had knowledge of our situation and were able to help. This was a much more pleasant experience that the attitude of most other agents we dealt with 'I'll get person X to call you back when they're back at their desk.' Blundells staff were always easy to get in touch with when I needed them, and actually returned calls/emails as promised.
The sale process was unfortunately interrupted by the pandemic, but as soon as they were able to come back into work, the Blundells team were back on it. We had numerous difficulties from both our buyers and sellers, who had awkward or unusual demands (a lot of which stemmed from the covid situation), and combined with very unhelpful solicitors, this made for a very stressful exchange. The one shining light on the whole process was Georgia, who was fantastic. She understood our position and concerns, and persistantly fought our corner for us - even when we were ready to give up. She was friendly, personable and professional throughout the process, and I can't thank her, or the entire Blundells team, enough.PositiveResponsiveness, Quality, Professionalism
Patrick Β· 11 January 2021
Agent replied Β· 28 May 2023
It is brilliant to read another glowing review of our local team, thank you for taking the time to rate us 5*'s. Kind regards, Scott @ Customer Relations
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5/5
GoogleTasnim was very helpful throughout the whole process! Thankyou.
Cara Β· 26 September 2025
Agent replied Β· 26 March 2026
Thank you so much for your review! We're so glad that Tasnim was able to offer such helpful assistance. It's always our goal to provide exceptional service to our customers. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe would like to thank ALL the staff at Blundells Banner Cross for helping us achieve our sale - their enthusiasm and commitment was brilliant. Big hugs to Rosie, Richard, Jordan, Kaye, and especially Dianne who did sterling work to get us over the line at the end. Thanks Guys!! love from Mark & Babs.
Mark Β· 5 November 2023
Agent replied Β· 26 November 2023
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleMy girlfriend and I recently rented a house through Blundells and had a great experience! James was friendly and helpful at the viewing after which we dealt with Lydia. Communications with Lydia were friendly, clear and prompt throughout. The moving in box was a nice touch and weβre really happy with our new home. Would recommend to anyone looking to rent.
Ward Β· 22 May 2023
Agent replied Β· 28 May 2023
Thank you Ward for your kind words and 5* review! - Best wishes, Scott @ Customer Care.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.