Every review we hold for the Shawlands office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAlways done their best to help and responded to emails fast no matter what the issue.
They were very understanding and helpful when I had to leave the property and helped me get my deposit back.
Laura-britt · 10 October 2023
Agent replied
Thank you so much Laura, really pleased to hear you had a great experience with Martin & Co.
★★★★★ 5/5
GoogleΜartin & Co have been our agents for over a decade, after years of using most other companies in Glasgow and being very disappointed each time. They are very quick to respond to anything we need and their team is always friendly and a real pleasure to deal with.
Alex · 4 July 2022
Agent replied
Alex thank you for the kind words. We are always looking to improve our service levels.Its been a pleasure working with you over the years.
★★★★★ 5/5
GoogleOur experience with Martin & co smooth and tension free. Looking for rental property was mental and we would now secure any property with online websites. We talked to Martin & co and got a property within a week. No hassle and smooth processing. Very nice and helping staff.
Kanika · 4 July 2022
Agent replied · 7 April 2023
Kanika,
Thank you for the great 5 Star review. The whole team at Gladgow Shawland are pleased to know that you were so happy with the service.
Much appreciated by the whole team.
★★★★★ 5/5
GoogleI have been a tenant with this company through two different properties, they have been great to deal with. Always quick and helpful when there's a problem.Issues are resolved quickly and updated on a regular basis. Most definitely one of the better letting agents in Glasgow.Gave no hesitation in recommending them.
Karen · 25 March 2022
Agent replied
Thanks Karen, we would love to have you as a tenant again.
★★★★★ 5/5
Googlei have been with martin and co 15 years of great service,the standards are way above other rental agency,if you have a house to let or are looking to rent this company is the best they go out their way for you 100 stars from me JL . KINGSPARK.
John · 9 June 2022
Agent replied
John thank you for the shining review. We hope to give you another 15 yrs of the same.
Appreciated by the whole team at Martin & Co Shawlands.
★★★★★ 5/5
TrustpilotGreat customer service dealing with…
Great customer service dealing with Javaid he was really helpful and friendly during the whole process made everything go as smooth as possible
Fayzan · 3 June 2023
★★★★★ 5/5
GoogleAs my letting agents, Martin and Co manage absolutely everything from locating and liaising with my tenants to maintaining my property and carrying out surveys. I am thrilled with their services and the staff are all very friendly, trustworthy and great to work with. Would highly recommend.
Asad · 2 August 2022
Agent replied
Asad, thank you so much for giving us the 5 star rating.Appeeciated by the whole team.
★★★★★ 5/5
GoogleI have been with Martin &co for almost 19 years now in the same house I couldn't have asked for a better landlord as long as you look after they're property they will look after you and treat you with respect I would highly recommend them.☺
Ninja · 7 September 2022
Agent replied
Thank you so much, for the review. The team at Shawlands have had great pleasure working with you.
★★★★★ 5/5
GoogleMartin n Co at Shawlands have been my 5 star agent’s for number of years never any complaint about their service they all ways give me 5 star service.The 2 ladies Linda Fisher n Isabella all ways look after my Proptey and me so thanks to to you girl’s.
Javed · 24 April 2022
Agent replied
Thanks Javed, appreciate your comments.
★★★★★ 5/5
GoogleI have been a landlord with Martin & co for a good few years. The service I have received has been exceptional. The team are knowledgeable and very helpful. The staff always deal with any issues very promptly.
Can't ask more of them, highly recommend this branch.
Mohammad · 4 July 2022
Agent replied · 7 April 2023
Thanks Mohammed, we're always happy to help.
★★★★★ 5/5
GoogleI have been a landlord with Martin & Co for approximately 17 years and I have always found their service to be excellent. …
Annmichelle · 13 April 2024
Agent replied · 13 April 2026
Thanks Annemichelle,
You have been great to work with over the decade.
★★★★★ 5/5
GoogleThis company has been my agents letting our flat since May 2020 and have been nothing but prompt and helpful in all our dealings..
Colin · 11 April 2024
Agent replied · 7 April 2023
Thank you Colin, great to work with you.
★★★★★ 5/5
GoogleThe service provided was exceptional, with the staff being accommodating and highly professional. In particular, Hanif Aziz took excellent care of me.
Nihal · 11 May 2024
Agent replied · 15 April 2024
Thank you Nihal, glad you found the process to your satisfaction. Truly appreciate you for submitting the great review.
Best wishes.
★★★★★ 5/5
GoogleI have been using Martin & Co Shawlands for over 15 years and have always had very good service and support with the small portfolio I have. Questions are always answered promptly and I am always kept up to date with any issues which require resolving.
Roy · 4 July 2022
Agent replied
Thanks Roy, we always try and promote good practice and customer satisfaction.
★★★★★ 5/5
GoogleMartin & Co. have managed my small portfolio for over 10 years. During that time I've found them to be professional and responsive. They demonstrate good communication between myself, as landlord, and tenants. All of the staff at the Shawlands branch are particularly helpful and considerate.
Tom · 4 July 2022
Agent replied
Thank you Tom,
It's been a pleasure working with you, a gentleman.
★★★★★ 5/5
TrustpilotMartin & Co - all round great service
Martin & Co have been managing a property for me, got more than 15years. I have been impressed by the efficiency and professionalism of the staff in handling any issue that had arisen during these years. The team is friendly and helpful. I wholly recommend their services. I am confident that you will find them equally as pleasant and trustworthy as I have experienced . I particularly commend, the Director of Martin &Co , Shawlands with whom I found customer service to be of utmost professionalism and reassuring in regards to some issues I encountered. He was approachable, very attentive to my concerns and a proficient problem solver and communicator. This , no doubt, impacts positively on to his team.
Yasmeen · 9 March 2022
★★★★★ 5/5
GoogleI’ve been a tenant of Martin & Co, Shawlands for the last 2 years and throughout this time they have been a real pleasure to deal with. Their communication has always been excellent and all repairs have been fixed in a timely manor.
Hank · 10 October 2022
Agent replied · 7 February 2024
Hanaa,
Thank you for the great review, much appreciated by the whole team. We hope to provide ongoing good service to you.
★★★★★ 5/5
GoogleWe have used Martin &Co in Shawlands in South Glasgow for 14 years for a small portfolio of properties and always found them excellent. The staff are very responsive to enquiries or requests. They are a great team and I would recommend them to anyone.
Sandy · 4 July 2022
Agent replied
Thank you Mr & Mrs Mowat you are always apleasure to work with.
★★★★★ 5/5
GoogleExcellent service. Friendly and professional at all times. Quick to respond to enquires. Made the process of house buying smooth & simple
Ian · 13 April 2024
Agent replied · 1 June 2023
Thanks for the great review Ian,
Mixh appreciated by the whole team at Martin Co.
★★★★★ 5/5
GoogleI’ve been a tenant of Martin & Co, Shawlands for the last 2 years and throughout this time they have been a real pleasure to deal with. Their communication has always been excellent and all repairs have been fixed in a timely manor.
Hanaa · 7 September 2022
Agent replied
Hanaa,
Thank you for the great review, much appreciated by the whole team. We hope to provide ongoing good service to you.
★★★★★ 5/5
TrustpilotI have been with Martin and Co for…
I have been with Martin and Co for almost 20 years. I trust them with everything. Javaid and his colleagues deal with everything and I have complete peace of mind.
Reza · 14 April 2022
★★★★★ 5/5
GoogleGreat Company, great staff, always helpful, any time there’s a problem it usually gets solved within a day or two. Would highly recommend renting or buying from Martin and Co.
Andre · 10 October 2023
Agent replied
Thank you for the great review.We hope to provide you with the same service at your new property.
★★★★★ 1/5
GoogleStayed in a property during the first lockdown, when I moved in the other tenant informed me the property had no hot water since the summer before (so thats atleast 6 months), we also had a leak whenever it rained drip down the wall and the dining room chairs were damaged and never repaired.
As soon as I mentioned with holding rent, a plumber was sent out to get us hot water again TEN MINUTES LATER.
The staff are rude and will hang up on you, and will try and say things via phone call rather than over email where theres a paper trail, genuine scam artists.
Worst letting agents I have ever had to deal with. They now send me newsletter emails which I never signed up for too.
Amy · 25 December 2021
★★★★★ 1/5
GoogleWill spam you with unwanted and illegal emails and text messages even though you have made it clear that you didn't want to receive anything! These people have no respect for others.
David · 16 August 2023
Agent replied · 16 August 2023
Hi I am terribly dissapointed to learn that you have been disrespected.Please feel free to contact me to discuss whatever issue there is.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.