Trusted Agent profile · Sefton
★★★★★
430 reviews across 2 platforms
3a Chapel Lane, Formby, L37 4DL, Sefton, L37 4DL
Entwistle Green's office in Sefton, at 3a Chapel Lane, is rated 3.3 out of 5 across 430 reviews on two platforms, including 163 Google reviews rated 4.7.
Every review we hold for the Sefton office, from every platform, shown as written. First names only.
5/5
TrustpilotLetting Entwistle Green St.Helens
A huge thank you to both Karen and Sam at Entwistle Green - St. Helens for finding me a perfect tenant within days of marketing my property. As a first-time landlord, I was nervous about the process, but they guided me through every step, from valuation and photography to completing all necessary documentation. Their local market knowledge and thorough tenant screening gave me complete peace of mind. Highly recommend.
5/5
GoogleI have been dealing with Entwistle Green, Formby with a house rental application, and from my initial phone call to view the house, I have had the pleasure of meeting Joshua Leddy at the house, a very smart and well presented young man, who … More
Thank you so much for taking the time to review your experience with us! We are thrilled to hear that Joshua provided exceptional service and helped make the rental process a smooth and stress-free experience for you. We are proud to have … More
1/5
TrustpilotAwful experience would not use again
Awful experience would not use again. I dealt with Gary Trappe at the Burnley branch. He valued our property for £15,000 more than it was sold for at auction where we had felt pressured to sell. Apart from the initial contact to sign the contract I never heard from him again even though he had been kept in the loop via email communication with the suction company - I am sold. It was particularly misleading and deceptive as we had signed a contract less than a month ago with him and there had been no mention of the valuation price changing and certainly not by that much. Either the valuation price had deliberately been set high to entice us or they hadn’t pushed the sale. We ended up making a loss of £15,000 using them and their auction company. They care about getting their fees paid and they really don’t care to make you the maximum from the sale. To that end they do the bare minimum. I would not use again because they don’t consider your best interest only their own.
1/5
TrustpilotI was selling a property with them and…
I was selling a property with them and from the first viewings experience and either poor or clear lack of feedback, l had doubts this was not going to work well. They did not turn up for viewings and the potential buyers had to be escorted by the then tenant?!! After 9 months and reducing the offer price to below market for a quick sale, they found a buyer. Only for the buyer to pull out 8 weeks after agreeing the purchase of the property, as they had not been reassured and kept in contact with by Sales team at Entwistle. I only found out as l chased up with Entwistle and only then was l informed of the buyers decision! Absolute shambles from start to finish! I would not recommend EG from my own experience.
5/5
GoogleI’d like to say a big big thank you to Ben Lewin from Entwhistle Green Formby .I’ve bombarded him with so many questions over the past months and I’ve got to say how incredibly helpful, knowledgeable and extremely patient he has been ! Can’t thank you enough.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotEntwistle Green Morecambe is the place to go if you want to get things done in a professional manner and with efficiency.
The services provided by the staff at Entwistle Green in Morecambe are outstanding and exceptional. I am very delighted and happy about my experience. Staff members work as a team and are very experienced, honest, respectful and effective and just great at what they do. I cannot thank them enough for their service and help. Shaun, Emma, Janice,Emilia,Bryn and Cerys are fantastic. I will always be grateful for their help and support and I can honestly say it was one of the most memorable experiences of my life. I have a house and I finally achieved one of my life goals. I thank them for it because they deserve it.
5/5
GoogleAlex has been a star. we previously had our property with another agent with one viewing in over a year . After being with Entwistle , Alex procurred us several viewings and we complete the sell of our property tomorrow. Alex was always very good at communicating to us as to what was happening and we have been delighted with the smoothness of selling the property,despite us living in Northamptonshire .
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna.
1/5
TrustpilotAbsolutely shocking company to sell…
Absolutely shocking company to sell your house with, never keep you in the loop about your house and you have to constantly ring them for updates, tell you there’s nothing they can do to help boost your homes selling, and charged over £5,000 to sell the house as they don’t let you come out the contract as they put in the clause if you cancel and the house sells within 12 weeks they will still charge the £5,400 fee, disgusting company.
1/5
TrustpilotSaint Anne’s office
If i could give minus 1 star i would, especially for the business in saint Anne’s, very prejudiced and judgy, i am a wealthy man and when inquiring about a property to rent to the snotty woman in charge of rental properties she immediately told me all properties are not available, such a horrible character trait to have.
5/5
TrustpilotAbby was brilliant
Abby was extremely helpful in the process of me trying to rent a house. She was very good at keeping up with communication and went above and beyond to make sure that I understood everything, and that everything was in order for the day of move. She is very kind and a very professional person and I would highly recommend anyone to go with her from entwhistle green.
5/5
GoogleWe recently purchased our house through Entwistle Green in Formby and Alex and the team were all really helpful, professional and friendly to deal with. Alex constantly kept us up to date and if anything needed chasing this was always done quickly and with minimal inconvenience to us. Thank you Alex and all the team.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleFriendly, east to talk too as well as professional and prompt. The easiest and fastest I've ever rented before. Alex and Lucy are the gold standard of estate agents will 100% deal with again. Used a 2nd time and Lucy was a pleasure to deal with again, great communication and very professional! Thanks again!
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleFriendly, east to talk too as well as professional and prompt. The easiest and fastest I've ever rented before. Alex and Lucy are the gold standard of estate agents will 100% deal with again. Used a 2nd time and Lucy was a pleasure to deal with again, great communication and very professional! Thanks again!
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleAlex Reynolds has been handling the purchase of my property in Formby . She has been friendly , professional, very efficient with an eye for detail throughout . She has helped me with a number of queries that I have had already and is always very friendly and clear with her answers . A pleasure to do business with .PositiveResponsiveness, Professionalism
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had an emotional time selling our well loved family home. Nicola was so supportive, understanding and professional from beginning to end. We would have no hesitation in recommending Entwistle Green in Formby its 5 stars from us
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
1/5
TrustpilotScam avoid at all costs
Entwistle Green Crosby is the worst company I have ever had the displeasure of dealing with. The initial inventory was filled with outright lies and took a very long time to rectify, during our rental the problems we reported for maintenance took very long times to be fixed. The exit inventory check was booked for over a month, we both took time off work to attend it because they can not be trusted, only after we had arrived at the property and waited, past the time that they were supposed to arrive did we get a phone call saying that they were not coming. Again we can not trust them to do the inventory without us present to ensure it is done correctly. So we will loose more work to attend if it is rearranged.Disgusting behaviour and a shameful display of customer service.
1/5
TrustpilotBidding wars
After putting asking price in on quite a few properties this estate agents are not happy to accept. Entwistle green thrive on bidding wars. Won’t be looking at any more properties related to this company. Bad business
5/5
TrustpilotAbsolutely amising shenon yesterday we…
Absolutely amising shenon yesterday we veuing with her 3 property she's very helpful and shes great very professional the wey presented the houses and telling us about the areas
5/5
GoogleJack was very helpful in making the application process as smooth as possible, from start to finish. Couldn't have asked for more help from an agent - really appreciate how simple he made the process. 5/5 would recommend!
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleJoshua was absolutely amazing helping us sort out a rental while we move from London. He went out of his way to keep us informed and was absolutely lovely to deal with !
5/5
GoogleAlex and Lisa were exceptional in their professional and helpful approach to every aspect of the buying process. I felt confident and safe in their hands. All the staff at Entwistle Green in Formby are friendly, reassuring and excellent in the service they provide. Thank you for my new home.
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotUSELESS - buyers/sellers/renters AVOID
We were in the process of looking at buying at house at the start of this year. We found a house listed with this sorry excuse of an estate agent, and they booked us in for a viewing at 12.15pm. We got to the viewing and within 5 minutes there were at least 50 other people waiting outside to view this house. Everyone that had booked a viewing had obviously brought one of two people with them (a lot of first time buyer couples and their parent/s) so it was absolutely heaving.
1/5
TrustpilotHighly do not recommend
I highly do not recommend using Entwistle Green. I dealt with Julie Winkler at the Bury branch. Extremely unhelpful and rude. She made it impossible to book a viewing for a house I was interested in buying. I since contacted the seller directly, to be told that the seller had been lied to on numerous ocassions and Julie was pushing for an inside job to sell the property to a property developer. Very unprofessional.
5/5
GoogleHouse has been recently sold stc with Entwistle in Formby. They have made the process so far extremely easy. Their all inclusive package makes things straight forward that includes solicitors, surveyors etc less of a headache. Harriet has conducted the viewings in a professional manner and both Harriet & Alex are making the selling process as straight forward as it can be.
It is brilliant to read another glowing review of our local team, thank you for taking the time to rate us 5*'s. Kind regards, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Entwistle Green's Sefton office has 430 reviews across two platforms: 163 on Google, 267 on Trustpilot (across the whole business).
Entwistle Green Formby is rated 3.3 out of 5 across all 430 reviews, and 4.7 out of 5 on Google from 163 reviews.
Entwistle Green Formby, 3a Chapel Lane, Formby, L37 4DL, Sefton, L37 4DL.
