Trusted Agent profile Β· Sefton

Entwistle Green Formby reviews in Sefton

3.3

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428 reviews across 2 platforms

3a Chapel Lane, Formby, L37 4DL, Sefton, L37 4DL

Entwistle Green's office in Sefton, at 3a Chapel Lane, is rated 3.3 out of 5 across 428 reviews on two platforms, including 163 Google reviews rated 4.7.

Google logo

4.7 / 5

163

Reviews on Google

This office

Trustpilot logo

265

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sefton office, from every platform, shown as written. First names only.

5/5

Google

We have recently let our property through Entwistle Green's Southport office. This choice was made based on the happy experience when we bought a property from Entwistle Green a few years ago and also on the obvious knowledge of the lady who we first spoke to a few months ago when we enquired about them marketing a rental property for us. She demonstrated a very clear understanding of all the latest legislation concerning residential lettings. Unfortunately she left the firm before the property was let. This was rather unnerving, but our confidence was restored when matters were seamlessly taken over and competently dealt with by her colleagues Lucy and Alex. Both went to great length's to ensure the "best fit" was made between us as Landlord and also our new tenants - who are lovely - and that all practical matters were dealt with efficiently. I would definitely use them again should the opportunity arise.

Helen Β· 26 October 2020

Agent replied Β· 25 October 2024

Thank you for your brilliant 5* review and comments about our local team. It is great to see that you would have no hesitation in recommending them to others. Best wishes, Scott

5/5

Google

I just wanted to post this review to thank Alex Reynders for all her help and expert advice with our ongoing house purchase. From initial contact, Alex has been very professional but friendly whenever I have needed to speak to her about the sale progression. Although it is a very busy office, if I have not been able to speak to Alex due to her being busy with other clients, she has always taken the time to respond quickly to any email or voice message. This is very much appreciated! Excellent customer service from everyone at Entwistle Green in Formby, but a special mention to Alex. Many thanks.PositiveResponsiveness, Quality, Professionalism

Maria Β· 26 October 2020

Agent replied Β· 25 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I have received excellent Customer Service from Entwistle Green at Formby especially from Harriet. Harriet has kept me up to date on viewings, and has really pushed to sell my property. She was always at the end of the phone to answer any questions or concerns I have had. I first put my property up for sale with a competitor initially in December then with Entwistle Green in March this year. I am really impressed with the professionalism shown by Harriet. Harriet has excellent communication skills, a appetite to deliver first class service and to deliver on what she promises and receive results. The experience in selling my property has been as stress free as possible. I would recommend Harriet to my family and friends. Saying that the experience I have received from a competitor estate agents is nothing compared to the experience from Entwistle Green I wished I had signed up with Entwistle Green first. I first used Entwistle Green in Formby over 20years ago and can say the experience both then and on this pccasion was excellent. Thank you HarrietPositiveQuality, Professionalism, Value

ANGELA Β· 26 October 2020

Agent replied Β· 25 October 2024

Thank you for your wonderful recommendation and 5* review! I will make sure your kind words are passed to our local team. Kind regards, Scott @ Customer Relations

5/5

Google

The staff at the Formby site have been particularly helpful during the sale of my property and the purchase of another. In particular, Harriet Robinson has been exceptionally efficient at answering any queries or concerns that I have had throughout the process. I would therefore strongly recommend this Estate Agents as going above and beyond what would normally be expected, certainly in my own experience anyway. A very well done to the staff team involved.PositiveResponsiveness

Andy Β· 26 October 2021

Agent replied Β· 25 October 2024

Thank you for your wonderful 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Entwistle Green Formby were absolutely fantastic dealing with the sale of my property. The buyers were often unresponsive and Nichola and Lucy were relentless in chasing them up and getting the sale through on time as agreed. Thank you so much. I will certainly be recommending you.

Heidi Β· 29 March 2024

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation Heidi Dilworth. Kind regards Lucy, Customer Relations.

5/5

Trustpilot

Highly recommend Entwistle Green

I was really impressed with the service and help I received from Entwistle Green Lettings. I was struggling to find a house and Emma Dyson was so helpful and friendly.She made the process so much easier and was always by the phone and returned my calls the same day, I was kept updated with information and felt like she would help as much as she could. I had not received the time and help with any other agent like I did with Entwistle Green. I would highly recommend πŸ‘Œ

Elliemae Β· 16 February 2024

5/5

Google

We are really pleased with the help that Jack Redman and the team have given us when moving into our new home. Jack was always prompt to reply to our emails and concerns, and the team were only a quick phone call away. The whole process went really smoothly. Thanks again! :)

Rachel Β· 26 October 2023

Agent replied Β· 25 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

Me and my partner needed a quick turn…

Me and my partner needed a quick turn round for moving out, and that’s exactly what entwistle provided ! Our Lettings Negotiator, Owen, was so helpful and supportive throughout the process, answering even the smaller questions. We much appreciate the smooth transition and are excited to settle in !! :)

Lex Β· 14 July 2026

5/5

Google

On buying our house there were numerous difficulties with contacting Solicitors. Harriet went the extra mile to help both sides in the transaction. Harriet was both very helpful and efficient. She was very easy to deal with and always smiling. Thanks for making the process of buying an easy transaction. You felt there was always a friend at the end of the phone.

Gail Β· 26 October 2022

Agent replied Β· 25 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I put my property on the market with another Formby agent, who was totally incompetent. I then tried an online agent and found the whole experience very stressful. I eventually contacted Entwistle Green and was very impressed with their professionalism and commitment to selling my property. They succeeded where others had failed and found a buyer for my house. I can recommend them most highly and in particular Rachel Jones who went that extra mile to give a first-class service.

Norma Β· 27 October 2018

Agent replied Β· 25 October 2024

Good afternoon Norma, thank you for taking the time to leave us with your excellent 5 star review of the professional and first class service you received from our dedicated Entwistle Green team in Formby. It is great to hear that they went the extra mile and succeeded in selling your property. Best wishes, Emma.

5/5

Google

We recently brought a house with the help of Harriet. As we were moving over 250 miles to relocate and there was a recently stopped lockdown, Harriet was very helpful getting us the first viewing when the vendor was happy to open the doors to us. With the challenges of the vendor Harriet remained professional and helped solve all of our issues. Thank you very much for all your help.

Stewart Β· 26 October 2021

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations

5/5

Google

I was so impressed with the service I received from Alex in the Sales department throughout the whole process.She gave me constant updates from start to finish and nothing was too much trouble. It was less than 8 weeks from getting an offer on our property to the sale completing!! Amazing! I would not hesitate to recommend Alex and the rest of the team at Entwistle. Thankyou guysPositiveResponsiveness, Quality, Professionalism

Jayne Β· 26 October 2021

Agent replied Β· 25 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

My recent move I have been fully supported and kept in the picture. Especially by Leanne, who has gone above and beyond to help me at every point of the process. I felt comfortable and not afraid to ask questions nothing is too much trouble. I only write my experience and Entwistle & Green formby iam very grateful for all you are doing for me many thanks Denise JonesPositiveResponsiveness

Denise Β· 26 October 2021

Agent replied Β· 25 October 2024

Hi Denise, you're very welcome and thank you so much for the brilliant 5* review. I know the team really appreciate your feedback. Best wishes, Graham @ Customer Relations

5/5

Google

All the staff and processes in place were fantastic from start to finish, with a very professional approach. Viewings were managed very effectively, as were communications with potential buyers and ourselves leading to sale of the property at a good price and in a relativley short period of time. Nothing was too much trouble and very sound advice was given throughout.

Robert Β· 26 October 2022

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Alexandra Reynders at Entwistle Green Formby was amazing during the purchasing process of our house move. Even though she was acting on behalf of the vendors she was always available to answer any of our queries. She contacted us numerous times to keep us up to date with information regarding the sale. I would definitely recommend her, and Entwistle Formby for all your estate agent needs.PositiveResponsiveness, Quality, Professionalism

Michael Β· 26 October 2021

Agent replied Β· 25 October 2024

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Trustpilot

5 stars for the agency and Mrs Dora Seimeni in Warrington's Entwistle Green

I arrived in Warrington in January knowing nobody in the city. Searching a flat online did not help a lot. Walking by entwistle green i decided to enter and ask for more info! Luckily Mrs Dora Seimeni was there who was more than helpful. After she showed me some flats in the city, indecided to review one. Dora could not be more helpful really, she explained everything thoroughly and helped me understand how the bills work, how to accommodate etc. being totally new in the country knowing nothing, i m thankful that i found her. Entwistle Green as well was immediately next to me when something needed to be fixed in my flat! 5 stars, can’t recommend enough both the agency and my agent Dora.

ALEXANDROS Β· 31 October 2023

1/5

Trustpilot

Just dont waste your time

Me and my wife traveled over an hour to view a house, when we arrived the agent lied and said he had sent her a voicemail stating that he had not recieved keys and that the viewing was off, nobody called her phone and they couldnt care less about their customers.. extremely unprofessional

Customer Β· 26 May 2026

5/5

Trustpilot

Letting Entwistle Green St.Helens

A huge thank you to both Karen and Sam at Entwistle Green - St. Helens for finding me a perfect tenant within days of marketing my property. As a first-time landlord, I was nervous about the process, but they guided me through every step, from valuation and photography to completing all necessary documentation. Their local market knowledge and thorough tenant screening gave me complete peace of mind. Highly recommend.

Carole Β· 27 January 2026

5/5

Google

I have been dealing with Entwistle Green, Formby with a house rental application, and from my initial phone call to view the house, I have had the pleasure of meeting Joshua Leddy at the house, a very smart and well presented young man, who … More

Tony Β· 27 October 2025

Agent replied Β· 10 November 2025

Thank you so much for taking the time to review your experience with us! We are thrilled to hear that Joshua provided exceptional service and helped make the rental process a smooth and stress-free experience for you. We are proud to have … More

1/5

Trustpilot

Awful experience would not use again

Awful experience would not use again. I dealt with Gary Trappe at the Burnley branch. He valued our property for Β£15,000 more than it was sold for at auction where we had felt pressured to sell. Apart from the initial contact to sign the contract I never heard from him again even though he had been kept in the loop via email communication with the suction company - I am sold. It was particularly misleading and deceptive as we had signed a contract less than a month ago with him and there had been no mention of the valuation price changing and certainly not by that much. Either the valuation price had deliberately been set high to entice us or they hadn’t pushed the sale. We ended up making a loss of Β£15,000 using them and their auction company. They care about getting their fees paid and they really don’t care to make you the maximum from the sale. To that end they do the bare minimum. I would not use again because they don’t consider your best interest only their own.

Suf Β· 12 October 2023

5/5

Google

I’d like to say a big big thank you to Ben Lewin from Entwhistle Green Formby .I’ve bombarded him with so many questions over the past months and I’ve got to say how incredibly helpful, knowledgeable and extremely patient he has been ! Can’t thank you enough.

Sarah Β· 26 October 2023

Agent replied Β· 25 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Trustpilot

Entwistle Green Morecambe is the place to go if you want to get things done in a professional manner and with efficiency.

The services provided by the staff at Entwistle Green in Morecambe are outstanding and exceptional. I am very delighted and happy about my experience. Staff members work as a team and are very experienced, honest, respectful and effective and just great at what they do. I cannot thank them enough for their service and help. Shaun, Emma, Janice,Emilia,Bryn and Cerys are fantastic. I will always be grateful for their help and support and I can honestly say it was one of the most memorable experiences of my life. I have a house and I finally achieved one of my life goals. I thank them for it because they deserve it.

George Β· 26 September 2025

5/5

Google

Alex has been a star. we previously had our property with another agent with one viewing in over a year . After being with Entwistle , Alex procurred us several viewings and we complete the sell of our property tomorrow. Alex was always very good at communicating to us as to what was happening and we have been delighted with the smoothness of selling the property,despite us living in Northamptonshire .

Kenny Β· 26 October 2020

Agent replied Β· 25 October 2024

Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna.

1/5

Trustpilot

Crap service

My experience was very poor when using them for selling property via Flyp. They did not respond promptly to the buyers when their colleague was on leave and no one covered that colleague's work/monitored the email. The deal was nearly fell through because of it!

Tony Β· 10 July 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Entwistle Green's Google reviews

Questions about Entwistle Green Formby

How many reviews does Entwistle Green Formby have?

Entwistle Green's Sefton office has 428 reviews across two platforms: 163 on Google, 265 on Trustpilot (across the whole business).

What is Entwistle Green Formby's rating?

Entwistle Green Formby is rated 3.3 out of 5 across all 428 reviews, and 4.7 out of 5 on Google from 163 reviews.

Where is Entwistle Green's Sefton office?

Entwistle Green Formby, 3a Chapel Lane, Formby, L37 4DL, Sefton, L37 4DL.

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