5/5
GoogleRecently dealt with Concentric for sale of my house. Great service during and I was updated throughout process. Responded quickly to any queries and helped with after sale too. Overall great service and would recommend Nadine
Trusted Agent profile · Sefton
Concentric Sales & Lettings Liverpool reviews in Sefton
★★★★★
143 reviews across 2 platforms
Suite 9, Floor 2, St Hughs House, Bootle, Liverpool, L20 3QQ, Sefton, L20 3QQ
Concentric Sales & Lettings's office in Sefton, at Suite 9, is rated 4.6 out of 5 across 143 reviews on two platforms, including 133 Google reviews rated 4.7.
Reviews
Every review we hold for the Sefton office, from every platform, shown as written. First names only.
Google5/5
GoogleFirst time with a letting agency and cant thank Chloe and Elisha enough, prompt and efficient. Wouldnt hesitate to recommend
5/5
GoogleChloe and Elisha were fantastic, great communication and made the process feel quick, easy and hassle free. Recommend
5/5
GoogleAbsolutely outstanding service provided Had a really stressful time waiting to move They went above and beyond to help me throughout especially Mya who was really professional and lovely thanks and well done
5/5
GoogleMya and Elisha were professional, friendly and very helpful. There were a lot nicer than most of the estate agent I have worked with Liverpool. Will recommend the them any day.PositiveResponsiveness, Quality, Value
5/5
GoogleElisha and Chloe have been very professional and a pleasure to work with. I would recommend them in a heart beat!
5/5
GoogleConcentric have been great with both sales and lettings. Couldn't have asked for a better service from the team in Liverpool. Mya has been exceptional and up to date with all matters.
5/5
GoogleCalled up and spoke to Rachel, who was extremely professional helpful and patient whilst dealing with my enquiry. As this is my first flat move, I was given the best information and assurance for first time movers. Looking forward for that ideal flat with the help of Concentric Lettings :) Thanks
5/5
GoogleConcentric Lettings are very professional, competent and reliable. They exceeded my expectations. I would highly recommend them to any landlords looking for good rents, at a good price and completely hassle free. Sarah was a pleasure to deal with, and followed up every email and phone call. 5 out of 5!
5/5
GoogleRecently starting renting with Concentric Lettings with Chloe as our letting agent. She was amazing and went above and beyond with answering our endless questions and guiding us through the process. Highly recommend!!
5/5
GoogleVery helpful team, great communication. Very pleased with this agency.
5/5
GoogleThank you for all your help girls! Made the whole process really easy and communicated quickly throughout.
5/5
GooglePurchased property via concentric and would give them 5 stars excellent from start to finish both Mya and Elisha kept me updated through every stage thanks for everything
5/5
GoogleChloe helped my daughter buy her first house, excellent service throughout, thank you
5/5
GoogleElisha and the team at Concentric were excellent throughout the whole transaction - attentive, professional and always quick to respond to any queries. Would highly recommend to anyone thinking of using themPositiveProfessionalism
5/5
GoogleChloe really assisted me in getting a good house and helped throughout the process , thanks to the team
5/5
FacebookExcellent service from Andrea and the team from arranging a viewing to my offer being accepted all done in less than 24 hour's, no bidding wars, no keeping you on hold for days on end would definitely recommend them.
5/5
GoogleElishas renters rights bill webinar was fantastic very informative
5/5
GoogleElisha & Chloe thoroughly deserve the 5 star rating. I found them and Concentric as a whole, very efficient, polite and knowledgeable. They quickly found a buyer and got me a tremendous deal. I as a landlord highly recommend this company to any prospective buyer/seller. Top drawer service. Thank you so much.
5/5
GoogleWe have a small property portfolio in the northwest been with this firm for 3 years Becky is great at her job and always pleasant to deal with. 10% Commisson and achieved a higher rent than we expected.
5/5
GoogleGreat service from the team, especially thanks to Elisha for all the support, updates and overall customer service - thanks!
1/5
GoogleAppalling service. As a landlord I asked them to find me a tenant. The tenant they found was someone who had a previous county court judgment. They failed to inform me. Then for 8 weeks they ignored my complaint and tried to make it go away. Eventually they accepted the truth. And then after agreeing to compensate me they couldn’t even do that properly. The customer service was simply the worse I have seen from a agent in 15 years. And the fact I was discussing it with senior management makes it worse.
5/5
GoogleGreat estate agents I have used a few and these have been the best by far. Chloe and Elisha have been outstanding, always on the ball responsive and really happy with all the work they've done in terms of tenant finding and managing. 10/10*
1/5
GoogleAvoid this place if you are a tenant. We moved into a property that we were told would be repainted, cleaned, and completely empty. The place was filthy, smelled awful, and there was quite a bit of furniture left from the previous tenants. We also had no electricity for much of the weekend as concentric hadn't advised us that there was a prepayment meter and advised us that the wrong company had supplied our electricity. This took four hours in the dark on moving day before an electrician provided us with a temporary supply (which was switched off first thing on Monday). We have called three times and emailed several times, as well as requested that someone from the office come to the property and address our concerns, but we have received not even as much as an apology. We have heard from maintenance but the branch office haven't returned any of our emails or calls. This property had been empty for a little over a month so there was plenty of time for Concentric to address these issues. If we were aware that nothing had been taken care of prior to our move in date then we would have gotten the keys a few days earlier so we could have arranged a deep clean and repaint. We have spent a small fortune on cleaning products, paid the electricity debt on the meter to have electricity switched on, lost a freezer full of food, and are still living out of boxes as we are still in the process of a deep clean. If you treasure your sanity and want a stress free move, stay as far away from this company as possible.
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