Concentric Sales & Lettings Liverpool reviews in Sefton

★★★★★ 4/5

Google

I went to Concentric to manage my HMOs in the city on recommendation. While I had previous experience of letting other types of properties, I had found the complexities of HMOs overwhelming, but Steve Latham and his team took over the technical side. They also advised a refurbishment of the properties, which has made a world of difference to their letting performance. I have dealt with Rebecca, Rachel, Sarah and Laura and found them all very friendly, approachable and professional. I can honestly say they have transformed the investment for me. The only reason I have given four stars rather than five is because I would much prefer a consolidated statement on the letting rooms once a month, rather than having an individual statement for each of room, which can result in a lot of book-keeping, but I understand from conversation with the head office accountancy team this is not possible. Overall though, thoroughly recommended.

Allan · 12 November 2014

★★★★★ 5/5

Google

The wonderful team at Concentric were able to get me moved into a wonderful new flat in an ideal place, closer to my family and friends! I would highly recommend them to anyone who's looking to get a quick and easy move to a new flat or property!

Kieron · 10 October 2025

★★★★★ 1/5

Google

I have never met such an unhelpful, deceiving company. I rang before my appointment to tell them i was running a little late due to unforeseen circumstances, when i arrived at the property there was no estate agent there, therefore i rang the offices again in order to see if someone was on their way. There was no answer at the offices. I waited until 18:30; 45 minutes after my appointment time but still no one arrived. The next day i received a voice mail stating they had received a missed call of myself. Therefore i rang the offices back and a member of the company answered, i stated that i wanted to make another appointment after the mix up the previous evening. However she told me they had not received a call from myself (even though her colleague had returned my phone call) and that i was not allowed to re book an appointment, i quote "because you were late you might not be able to view the property". She also stated that they were in the office until 18:30, which is strange as i did call a number of times and no body was there to answer my phone call. I would not recommend this company unless you want to be taken for a ride. There "I haven't got time for you" attitude is not what a customer looks for!!

C · 12 November 2013

★★★★★ 5/5

Google

I have no hesitation in recommending Concentirc Lettings to experienced and inexperienced landlords alike. The team is professional and deal with all matters efficiently, quickly and diligently. Recently, my wife had a property for rental with an agent she has dealt with for some time. The property was empty for a couple of months and the agent recommended a reduction in the headline rent. I recommended that she placed the property with Concentric Lettings. A week later Sarah and the team found a very nice tenant paying the asking rent. Concentric Lettings are the best letting agents I have come across in many years. Well done.

Dominic · 12 November 2013

★★★★★ 5/5

Google

I had tried a few letting agents before I was recommended Concentric by a friend and was most taken aback as to how helpful they were to my individual needs,everything was explained to me in "words" I understood,I mostly dealt with Miss Sarah Hughes but know that more of the staff were involved in my application for my tenancy of one of their properties,I cant fault them at all even the lemon sherbets on the reception desk stood up to my inquisition! I would highly recommend Concentric lettings to anyone especially if they've tried and been let down by anyone else.

Deborah · 12 November 2013

★★★★★ 5/5

Google

I find the webinars that Concentric Sales & Lettings do to be very interesting and informative and are helping to keep us updated an all the new and existing legislation and I think it’s a must watch for seasoned and new landlords.

John · 10 October 2025

★★★★★ 1/5

Google

Avoid this Concentric Sales and Lettings Liverpool if you are a tenant. After dealing this Letting Agent and when you're ready to move in is when you will discover the rooms can be in a filthy state with Mould all over the walls, Mound behind furniture, rubbish hid under the bed. I felt the management acted in the spirit of deceitfulness they can suddenly stop returning any emails or phone calls so they can deliberately treat anyone in a horrible manner. The properties are Not cleaned , they try to make the rooms to look like they in a good shape when you view it but when you actually move in you discover the truth how dishonest they are, all the repairs that have never been done, then if you email them you will be ignored. They will make sure you sign the contract away from the property so they can hide the problems. They act like scammers . You can email them , ring them they will ignore you provide they have taken your money and lure you into a situation to make you sign a document or they will not give you the keys. Very disgusting unprofessional attitude.

Icewinter · 13 May 2024

★★★★★ 5/5

Google

Would highly recommend Concentric Liverpool. They made selling my property an easy process from start to finish. Elisha and Chloe went above and beyond to ensure the sale went smoothly, which it did. Thanks again!

Liam · 13 February 2024

★★★★★ 5/5

Google

Very easy to work with and a lot of help With the application u have to fill in will highly recommend them

Daniel · 17 March 2026

★★★★★ 5/5

Google

Highly recommended! As a new landlord, I received amazing support from Elisha and Chloe. From the start, they really understood my needs, explained everything clearly, and guided me through the whole process. Their help has made me feel confident and well looked after☺️👌🏻 …

Barbara · 23 August 2025

★★★★★ 5/5

Google

Both Elisha & Dawn conducted a great webinar this evening , so much info. Well done girls. 10/10 🤩🤩 JT …

Lily · 17 March 2026

★★★★★ 5/5

Google

Dawn’s quarterly reviews of legislation impacting upon letting and renting, are always superb. They are a must for any landlord.

Matthew · 17 March 2026

★★★★★ 5/5

Google

Had a perfect experience with Chloe Loughlin in the Liverpool branch - she always responded promptly to any and all emails and questions we had and kept us fully informed on the progress of our application to the new house! So professional & kind, could not have asked for anyone better! Thank you!

Joanna · 16 April 2025

★★★★★ 5/5

Google

I attended a live webinar in February led by Elisha and the Concentric team. It was one of the best property webinars I have been on to date. No hard sell and the team gave out loads of really useful information for landlords. I’ve already signed up to the next webinar in May.

Karen · 17 March 2025

★★★★★ 5/5

Google

Elisha and the Concentric team are professional and, as a landlord, give me peace of mind.

Lesley · 17 March 2026

★★★★★ 5/5

Google

Useful webinar about renters rights act - would attend another one - thanks to those involved

Ethan · 17 March 2026

★★★★★ 5/5

Google

5 Star all the way! Thanks to the wonderful Sarah and the team at Concentric, i have fully let my last four HMO properties within days! and to top it off every property is let to a corporate client. If you need a very professional, proactive letting agent in Liverpool then look no further. Keep up the good work guys Steve Kendall Kendall Investments Ltd

Steve · 12 November 2015

★★★★★ 5/5

Google

I wanted to express my sincere thanks to both Elisha and Mya for all their help, advice and patience that they have provided me whilst purchasing a property to let. I have been nothing but impressed with their professionalism and knowledge throughout the whole process. They maintained regular contact to keep me upto date and was always available when I also called. I cannot fault the service I was given and I have to say both Elisha and Mya are a real credit to Concentric in Liverpool and the Company should be very proud to have them on board. Thank You for everything you have done for me, I really do appreciate it.

Karen · 10 November 2023

★★★★★ 5/5

Google

Elisha and the Concentric Sales and Lettings Team have been amazing in securing tenants for one of my properties. I could not be more impressed by their professionalism and support through the process. An extremely personable business to deal with.

Paul · 17 July 2025

★★★★★ 5/5

Google

We fannot praise the team at Concentric Liverpool enough. Elisha and Chloe went above and beyond in the professional service they provided when selling our former tenanted properties.

Amanda · 14 January 2024

★★★★★ 5/5

Google

Have spoken with Elisha , she was very professional , knowledgeable , and courteous I have not yet committed to selling my property but still got her full attention -Brilliant

Brian · 10 October 2025

★★★★★ 5/5

Google

Elisha and Dawn thanks for your time. 👍 …

Clive · 17 March 2026

★★★★★ 4/5

Google

I was looking to rent a room and Concentric was one of a few agencies I contacted. Mya was my main contact at Concentric and she was very patient and communicative throughout. It is thanks to her great customer service I settled on Concentric. Thanks Mya!PositiveProfessionalism

Samwin · 10 November 2021

★★★★★ 5/5

Google

Concentric Sales and Lettings have been fab for lettings. We saw a property we liked and after viewing we applied and were accepted. Following this we were kept updated by Chloe throughout the admin and payment process, Chloe answered our questions and kept us fully informed. I would recommend Concentric Sales and Lettings to other potential tenants after our experience so far.

L · 12 June 2024