Trusted Agent profile Β· Scunthorpe

William H Brown Scunthorpe reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

217 reviews across 2 platforms

16-18 Oswald Road, Scunthorpe, DN15 7PT

William H Brown's office in Scunthorpe, at 16-18 Oswald Road, is rated 4.5 out of 5 across 217 reviews on two platforms, including 215 Google reviews rated 4.6.

Google logo

4.6 / 5

215

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Scunthorpe office, from every platform, shown as written. First names only.

5/5

Google

I recently used Liz at William H Brown to let a property within the Scunthorpe area and I'm delighted with the experience. From start to finish Liz was friendly and professional throughout, always answering my calls and providing consistent updates. Liz managed to get an excellent rental figure on my property, around £50 PER MONTH MORE than what any other agents had suggested. The tenant placed in the property seems to be a great fit, thanks to the selection and referencing process. The service from the lettings department at William H Brown felt tailored to me which I never would have expected from an Estate Agents. *5 Stars* wouldn't hesitate to use again. Thank you Liz at William H Brown for all your help, you're a superstar 🌟.PositiveResponsiveness, Quality, Professionalism, Value

Louise Β· 25 August 2021

1/5

Google

If your viewing a property, make sure you take your mortgage advise through them as they favour the buyers that use them for mortgages due to the commission, they're paid by the bank for putting the client through them.. Happened to me …

John Β· 16 April 2025

Agent replied Β· 25 October 2024

Hello John, we strongly refute the allegations made in your review that we favour buyers using our in house mortgage advisors. This is absolutely not the case. We are really sorry you weren’t the successful purchaser of the property you … More

5/5

Google

Have been really helpful as we have just started our house buying

Lianna Β· 16 February 2026

Agent replied Β· 16 April 2026

"We are thrilled to hear that we were able to assist you in such an exciting time! Congratulations on your new home and thank you for choosing us to be a part of your journey. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I’ve been meaning to write 2 separate reviews to explain 2 different experiences I’ve had with William H Brown, even more so my experience with Liz who works there at Brown. First experience was Liz helped me so quickly and promptly with helping me find the flat I moved into and supported me with all the information I needed to get me in as soon as possible. However the second experience I had with Liz was when myself and my partner had our hearts set on a house with a different estate agents and things didn’t work out and we were left in a position where we didn’t know where to go and were very stuck, I put an enquiry in for a house at Browns and Liz called me the same day to sort out a viewing who went above and beyond to help us find somewhere that would accept my cat who Liz knew was a big part of my life. whenever I spoke to Liz she was so professional but it was almost like speaking to a friend I’ve known for a long time, she was always so supportive and did everything she possibly could to help, even getting myself and my partner into our now home within 5 days of viewing it originally to then getting the keys. I can’t explain how grateful I am for Liz and everyone at browns for the help I’ve received, and I just know whenever we eventually want to find somewhere else or look at a mortgage I can trust I can go into browns with open arms and people who will do everything they can to find that dream home. Thank you Liz, and William H Brown.

Sophie Β· 25 August 2020

5/5

Google

I made the decision to use William H Brown after an acquaintance had told me how pleased he was with the service he had received from Liz at Browns. I must say, I am certain that I made the right decision. Liz calmly and professionally guide me through all the various stages of renting a property out. Liz was always there at the end of the phone or by email to answer questions and queries promptly and comprehensively. This type of service is very rare to find these day. Liz sets a standard that more professions and professionals would do well practice. I have nothing but praise for Liz and William H Browns. Thank YouPositiveResponsiveness, Professionalism, Value

V Β· 25 August 2020

5/5

Google

FANTASTIC SERVICE..***** I have used various Estate Agents over many years as a Landlord and a Purchaser . Working with Liz has been the best experience I have had. Very professional and kept me informed at every step of the process. She demonstrated at all times she had my best interest in mind when selecting new tenants for my property. Well worth the fee. I would be delighted to recommend Liz and her team to anyone. Thank you Liz.

David Β· 25 August 2020

5/5

Google

We decided to we wanted to use an agent to find new tenants for our rental property and contacted William H Brown to find out their terms. I spoke with Liz Mainwaring who gave a brilliant first impression. She explained what their terms were, what our options were and booked an appointment for her to see the property. She was very friendly and put me at ease. At the house, she was very knowledgeable and made good suggestions and gave great advice as to how best to move forward. Within a week we had a number of viewings and the following week we had a tenant agreed. It has been easy to get in touch with Liz throughout the whole process and she has made the job of finding new tenants a lot easier than we thought it would be. I would definitely recommend Liz and William H Brown to other landlords.

Becci Β· 25 November 2019

5/5

Google

We decided to we wanted to use an agent to find new tenants for our rental property and contacted William H Brown to find out their terms. I spoke with Liz Mainwaring who gave a brilliant first impression. She explained what their terms were, what our options were and booked an appointment for her to see the property. She was very friendly and put me at ease. At the house, she was very knowledgeable and made good suggestions and gave great advice as to how best to move forward. Within a week we had a number of viewings and the following week we had a tenant agreed. It has been easy to get in touch with Liz throughout the whole process and she has made the job of finding new tenants a lot easier than we thought it would be. I would definitely recommend Liz and William H Brown to other landlords.

Becci Β· 26 August 2019

5/5

Google

I will highly recommend W H Brown to anyone who is buying a house. Thanks to all the staffs, mortgages adviser Natasha, sales Georgia, specially Gabrielle Horner, she was extremely helpful during the all process thanks you I hav my first home. Job well done πŸ‘πŸΏ 5 stars service from W H Brown.

Abdou Β· 18 August 2024

Agent replied Β· 24 August 2024

Thank you Abdou for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

What can I say, from the moment I met Liz for a viewing she went above and beyond to assist me in my first ever letting and explained everything and each stage. Jes was also very helpful and answered every question I had no matter how daft. I Highly recommend letting through these 2 helpful and polite ladies. Very happy to recommend them to you.

Dave Β· 25 August 2022

5/5

Google

We recently completed a move to our forever dream home, and can honestly say this would not have happened without all of the help and support from the team here. Nicola Hauton was absolutely brilliant, going above and beyond every step of the way. I would recommend this team to anyone, as they were always friendly and professional. Thank you to them all!PositiveResponsiveness, Quality, Professionalism

Andy Β· 25 August 2022

5/5

Google

I would highly recommend liz at William h brown scunthorpe for her professionalism and expertise in securing a rental property . Liz has helped enormously with all the paperwork etc Liz has been so kind and helpful throughout this process she definitely is a fantastic worker who knows her job inside and out we couldn't have done it without her thank you liz.

Charlotte Β· 25 August 2022

5/5

Google

May 2021 - A massive thanks to Nicola and her team for helping us to sell our house. Tammy was amazing - friendly, efficient and supportive - thank you! We would recommend William H Brown :) July 2020 - We have just rented our property again through William H Brown, and Liz was amazing! Very helpful, friendly and efficient, Liz made the process easy and stress free. Thank you! :)

L Β· 25 August 2021

5/5

Google

I am really pleased that I was moving and William H Brown got to be a part of it. Everything was very straight forward and not over complicated like my last move with a different estate agent. Customer service is amazing and very helpful, Elizabeth was lovely and really reassured me with anything I needed to question. My move has been stress free and really relaxing thanks to Elizabeth and William H Brown, Thankyou!!

Leyanie Β· 25 August 2020

5/5

Google

First time I’ve used William H Brown Scunthorpe, overall experience has been fantastic, so professional, many thanks to Nicola for the valuation/advertisement and to all her staff ! Yana, Vicky and Tammy ! πŸ‘PositiveResponsiveness, Quality, Professionalism, Value

Steve Β· 25 August 2021

Agent replied Β· 24 August 2024

Hello Steve, thank you for the lovely comments, we're glad you were happy with the service!

5/5

Google

I will recommend WH Brown Scunthorpe to anyone who is either looking to rent or buy a house. Jess and Liz were extremely helpful during the processing. They kept in touch with us all through with updates and necessary information about the property. They both showed total commitment and professionalism. Thank you for a job well done πŸ‘πŸ½ We are happy.

Esther Β· 25 August 2022

5/5

Google

Couldnt thank this estate agents enough for helping us to move into a lovely home that suited all the needs and wants that we had asked and were looking for. Liz has been absolutely amazing in answering any questions and keeping us informed of all processes and we are super happy with how smoothly our move went thanks to this branch. Thank you once again for helping us.

Megan Β· 25 August 2021

1/5

Yell

Terrible service, not for the inexperienced.

This company provided extremely poor service, they have been found by the property ombudsman to be negligent in their duties. They failed to get previous landlord or any personal references for the tenant they provided on their 'tenant find service' . They failed to do the start of term inventory in a timely manor. They used an external company to do the credit checks who managed not to find the tenants CCJ's that they already had. If you use this firm be advised you will need to supervise them at Every step and check every step of their work. Not for the inexperienced. And they will charge you for the privilege of being incompetent.

KarenS-1639 Β· 8 August 2024

5/5

Google

I have just sold my house with William H Brown and they have been amazing, I had a few difficulties along the way (none of which was their fault) and the staff did above and beyond what an Estate Agent is required to do in order to help the sale go through, all the staff are friendly and will do anything they can to help. Would definitely recommend this Estate Agents.

Jody Β· 25 August 2020

5/5

Google

I can not thank Liz from the Scunthorpe branch enough, From start to finish she was AMAZING!! Her hard work and dedication to her clients are second to none. She is a great asset to the company. She helped me get my dream home even though we had so many hurdles to get over. So again a massive THANK YOU LIZ. You are a SUPERSTAR

Jay Β· 25 August 2021

5/5

Google

Came to Vicki Wright at William H Brown for my mortgage advise. Vicki has been amazing at finding a mortgage that works for me despite having a high LTV and interest rates rising. She's so thorough at explaining things in a way that I actually understand!

Sophie Β· 25 August 2023

5/5

Google

Both Liz and Louise from the rental team of William H. Brown, Scunthorpe branch, were very professional, proactive, efficient, positive and accessible from the outset. They achieved multiple offers on my rental property within 3 days of it going on the market. They always answered queries promptly and efficiently and dealt with unforeseen set backs in a positive and professional manner. I was kept informed of progress at all times. I would definitely recommend this team to anyone - it's a first class service!PositiveProfessionalism

John Β· 25 August 2021

Agent replied Β· 24 August 2024

Hello John, firstly we really appreciate you taking the time to provide our Scunthorpe team here with such a lovely review. It's really nice to hear those comments that the hard work from the team has paid off and we were able to help!

5/5

Google

I made the decision to go with W H Brown when I saw a property that I liked, and overall I'm please. Their customer service alone was amazing. They were very informative, caring and always rang to give me an update on how thing were going. There were a few issues on getting the property but nothing that this team can't handle. Rare to see nowadays.PositiveResponsiveness, Professionalism, Value

Jesse Β· 25 August 2020

5/5

Google

Excellent service from Amelia, many thanks for a smooth and easy transaction, would definitely recommend WH Brown and thanks again to Amelia. Diane & Jonathan

Diane Β· 16 April 2025

Agent replied Β· 16 April 2026

Thank you Diane for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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