Every review we hold for the Scunthorpe office, from every platform, shown as written. First names only.
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5/5
GoogleWe bought our house through DDM, it was all very new to us as first time buyers but no question was too silly. Shauna was especially helpful when ever I called with a query.
Thank youπ
Jorgia Β· 3 October 2023
Agent replied Β· 24 February 2024
This made Shauna's day! thank you for the lovely review.
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5/5
GoogleFiona Husband has been in good and frequent communications regarding house viewings and client feedback. She offers a very good level of service. Thank you.
Andrew Β· 22 May 2024
Agent replied Β· 24 February 2024
Thank you for the glowing review Andrew, we really appreciate it.
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5/5
GoogleI just bought a house through DDM and everyone was professional and helpful. Everything went smooth and without any problems. Would greatly recommend them.
Adam Β· 22 May 2024
Agent replied Β· 13 June 2024
Thank you Adam, that is a lovely review and recommendation. Thank you for using DDM.
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5/5
Facebookhighly recommend DDM I've recently sold a house and wasn't as plain sailing as we thought. Both Diane and Doug have been brilliant especially Doug, going beyond for me to make sure that things got done as quickly as possible..lot of respect for these guys..making things that little easier after a sad loss.. thank you to all you guys there.. especially you Doug
Anna Β· 6 December 2018
Agent replied
Thatβs really kind of you to send that message Anna thanks so much and glad we could help you and be of good service x Thank you x
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5/5
GoogleIts only been a week since we picked up our keys but we have never stopped. The staff at D.D.M. made it all a lot easier for us. They where very helpful in all areas and when we had to phone up. Thankyou all for your help. No photos yet though.
Roberta Β· 21 March 2025
Agent replied Β· 13 April 2026
Thank you for the lovely review Roberta.
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5/5
FacebookI highly recommend DDM Residential. We have just sold our house with them and Callum, Jamie and Darryl went above and beyond to make sure the sale went through quickly and easily. They kept in touch regularly to ensure the sale was as stress-free as possible. I would definately use them again. Thank you DDM!
Joanne Β· 18 April 2021
Agent replied Β· 24 June 2023
The people they send round to your house
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5/5
GoogleThe DDM team are the most profesdional of all. They have helped me for any issues that I have reported, which have been settled without delay. I will definitely recommend DDM if you have to rent buy or sell your house. And I will always trust them.
GANGARAM Β· 30 April 2025
Agent replied Β· 13 April 2026
Thank you for the lovely review Nadine, we really appreciate it.
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5/5
GoogleA fab experience from start to finish. All the staff at DDM are friendly and helpful. In particular I think getting accurate and regular communication from your estate agent is critical during the house selling process. Fiona Husband at DDM must be one of the best in the business at doing just that whilst always being kind and caring. Thankyou. Highly recommend.
A Β· 3 October 2024
Agent replied Β· 22 May 2026
Thank you for the kind words and business Jon, we appreciate it
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5/5
GoogleWe would like to thank the A Team at DDM = Marie, Fiona and Shauna for a great start to putting our house on the market, they are professional, helpful and very friendly. Thanks for your help
We completed on the 10th January and DDM was with us all the way thanks again A-Team Marie, Fiona and Shauna your brilliant π
Janet Β· 3 October 2024
Agent replied Β· 24 February 2024
Thank you for the lovely review Janet, honestly it was our pleasure. Thank you for trusting DDM to sell your home.
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1/5
GoogleTotally utterly unprofessional & disgusting, the way of how they regard tenants when you moved out. Thanks to TDS intervention that we got a partial deposit instead of paying 3 times of our original deposit. This company DO NOT rent houses to people. It rent landlord properties
Stay AWAY & AVOID from DDM if you want to get your deposit back.
Arinah Β· 3 October 2024
Agent replied Β· 2 August 2024
Sorry to hear you had a negative experience Arinah, unfortunately not every situation can be resolved.
Just for a bit of clarity, when we initially 'Let out' a property a full schedule of condition (inventory) will be conducted.
When that tenancy comes to an end, the landlord and ourselves expect the property to be returned in a similar condition to when it was originally let out and this inventory will be used for cross reference for damages/cleanliness etc.
If a tenant has unfortunately not returned a property in the same condition, then deductions will be sought by the landlord from the initial deposit and we will use the TDS to independently adjudicate, as in your case I can see that they had made these deductions in what is fair for all parties.
We take great care in making sure that these properties are returned to our Landlords in a similar condition to when they are let out and always give tenants fair opportunity to rectify these issues before move out so that a full deposit can be returned.
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5/5
FacebookFantastic service received from DDM residential they were very pro active and really pushed the viewings for my house and got me a good price. I would definitely recommend them to anyone looking to sell or buy as I feel they really put the work in. Great customer relations as well, thanks a lot to Doug and the team!!
Rachael Β· 25 May 2019
Agent replied Β· 24 June 2023
Hello, sorry for infringing your privacy. When I was checking some sport news on Facebook, I saw your beautiful profile picture. I tried sending you a friend request, but it failed. I thought it was your friend so I decided to write something awesome in your comment box. Maybe we can be friends. Well, if you don't mind, you can send me a friendly request and let's be good friends here, I'll love it
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5/5
GoogleI bought a home from these lovely people at DDM, whom were very helpful and kept me informed along the way. I found them very easy to talk to, thanks ladies especially for the gift. I moved on the 23rd August 2024.
Dawn Β· 11 May 2025
Agent replied Β· 11 May 2026
Thank you so much for your kind words!
Weβre delighted to hear that our team made your home-buying journey smooth and kept you well informed along the way. Itβs wonderful to know you felt comfortable reaching out to us, and weβre glad you enjoyed the gift!
Wishing you all the best in your new home since your move in August 2024.
The DDM Team
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5/5
FacebookThank you to Claire at DDM brigg, she is absolutely made for her job I hate selling houses but it's been so easy she knows her stuff prices right and got me a sale in .....6days! Not even on internet yet and sold. What a lady. I will never use anybody but Claire ever again. Thank you.
Melanie Β· 19 March 2018
Agent replied
Oh Mel you are very welcome, and lets hope you never have to use me again this is your last move ! Great results and what a house you have !?? just stunning
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5/5
GoogleJust completed my move in date with ddm, Natalie and Chloe were so helpful and quick!
Beatrice Β· 22 May 2024
Agent replied Β· 24 February 2024
Our pleasure Beatrice, thank you for the lovely review.
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5/5
FacebookI have just completed on a very stressful house sale and DDM, especially Zoe, have been amazing. It wasn't an easy process but thanks to Zoe's hard work, we got there. I cannot thank her and the team enough for their support and would highly recommend to anyone selling their property.
Nicola Β· 23 June 2020
Agent replied
Thank you so much for the review. Thatβs kind. I hope your are all very happy in your forever home. xx
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5/5
GoogleA fantastic team. Special thanks to Fiona Natalie and Shauna who couldn't be more helpful
Karen Β· 22 May 2024
Agent replied Β· 24 February 2024
Thank you for the lovely review Karen, we really appreciate it.
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5/5
GoogleRecently had a viewing that Charlotte took us round for, she was fab really knowledgeable and helpful. Thankyou!
Lauren Β· 13 December 2025
Agent replied Β· 13 April 2026
Thank you for your lovely feedback! Weβre so pleased Charlotte made a great impression and was helpful and knowledgeable throughout your viewing. Best of luck with your search, and weβre here if you need anything π β¦
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5/5
FacebookWorked with Jamie, was extremely helpful. Could not do enough for us on what turned out to be a very long process, none of which was DDMs fault. Jamie was always available when we needed him and ensured the transition was as smooth as possible. Highly recommend
Chris Β· 10 April 2021
Agent replied
Thanks Chris! Enjoy π‘
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5/5
FacebookIβve just completed my second house purchase using DDM Scunthorpe and this time has been no different to the first; Professional, personable and approachable from start to finish. We dealt with Darryl mostly and were particularly impressed with his customer service skills. Updated weekly, we felt we were always βkept in the loopβ and knew where we stood with the purchase. Darryl even contacted us after completion to give send his well wishes. I used a different local agent to sell my property and didnβt hear from them for over a month during the process, and have heard nothing since the sale. If I was ever to move again, I wouldnβt think twice about using DDM. Thanks for a great service.
George Β· 12 October 2020
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5/5
GoogleVery professional service from start to finish. From Marie coming to value the house at more than what Iβd expected, viewings started the day after it went live online and accepted an offer within a week.
Shauna communicated all the way through keeping me well informed as to what stage we were at right upto completion.
Couldnβt be more satisfied great service all round Will definately recommend DDM in the future.
Joanne Β· 3 October 2023
Agent replied Β· 24 February 2024
Our pleasure Joanne, thank you for the kind review and business.
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1/5
FacebookFollowing the purchase of a property through DDM at the end of March I was asked to review my experience although I wasnβt certain I would as my thoughts of their service are mixed.My experience with DDM began at the first viewing where the agent was clearly disinterested and actually left the tenant to show us around the property. Nevertheless, I ended up putting an offer in on the property which was accepted. At this stage I requested that we arrange a second viewing in a couple of weeks once the searches were back, but seemed to hit a brick wall with this.Anyway, then Coronavirus came along and put us all in lockdown. I explained several times that I was not buying the house without a second viewing and despite waiting over a month and chasing on multiple occasions I still didnβt have a viewing and Seller was getting agitated at me!At this point Zoe took over, she was extremely helpful and I could not fault her service. Naturally there were some obstacles with the Virus but my Solicitors (shout out to BG) managed to negotiate in the end.This is when we found the property in an absolute state. After speaking with my Solicitor we did manage to reclaim some costs from the tenants deposit and Jo in DDM lettings was very quick to respond, explain the whole process and to negotiate a settlement in this respect.The floorplan was incorrect and not all measurements were given. As the property was let by DDM there are naturally some things you would expect such as working smoke alarms, gas safety reports and Electric Reports, none of which were provided by the seller and the electric reports were probably not carried out as the electrics in the property were dangerous. The stop tap in the kitchen leaked everywhere and destroyed the kitchen cabinets and the floor. Athough this is more the Sellers dispute with the lettings team.In these unprecedented times it is only natural that errors occur and there are new ways of working but a lot was left to be desired and I would not choose to use DDM when it comes to reselling the property in the future.
Louise Β· 15 April 2020
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5/5
Facebook100% reccomend ddm the hole team is fantastic couldn't helped us better.. specially micheal who dealt with us professional and did everything he could to make it pleasant experience and helped and made sure we understood the hole process thank you Micheal an hole team at ddm grimsby
Danielle Β· 5 March 2020
Agent replied Β· 24 June 2023
Hello, sorry for infringing your privacy. When I was checking some sport news on Facebook, I saw your beautiful profile picture. I tried sending you a friend request, but it failed. I thought it was your friend so I decided to write something awesome in your comment box. Maybe we can be friends. Well, if you don't mind, you can send me a friendly request and let's be good friends here, I'll love it
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5/5
FacebookExcellent service! Cant thank Katie enough!! Very professional! We werenβt even selling our house with DDm we were purchasing from them , but they helped no end! Phoned with updates, chased people and kept us sane at testing times ... would highly recommend them πβ¨π₯°
Kirsty Β· 4 January 2021
Agent replied
Thank you Kirsty. So glad I could help. You know where I am if you ever need anything!
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5/5
FacebookHonestly, Rachel Shadlock is an amazing mortgage and protection consultant.She got me through the mortgage process with so much patience and kindness. I could not have done it without her. She responds so quickly and informatively in ways a total amateur like myself can understand and she got me a mortgage when nobody else could. I am so grateful to her, and DDM (who I have also rented from in the past and highly recommend). Thank you so much for everything.
Alexandra Β· 16 January 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.