Every review we hold for the Scunthorpe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently bought my new home through DDM Residential, and I couldn’t be happier with the service I received. From the very first viewing to getting the keys, the team were absolutely fantastic, professional, friendly, and always willing to go the extra mile.
Communication was excellent throughout the whole process. They kept me updated every step of the way and were always quick to answer any questions I had, which really helped take the stress out of buying a home. Their knowledge and guidance made everything run smoothly and gave me real confidence in my purchase.
I’m so grateful for all their help and support, it’s clear they genuinely care about their clients. I’d highly recommend DDM Residential to anyone looking to buy a property. A brilliant service from start to finish!
Ellesse · 18 November 2025
Agent replied · 13 April 2026
Thank you so much, Ellesse, for sharing such a wonderful review. We’re delighted to hear how smoothly your home-buying journey went and that the team were able to support you so well from that very first viewing right through to collecting your keys.
It’s fantastic to know that our communication, guidance and quick responses helped make the process feel stress-free and gave you confidence every step of the way. The team will be thrilled to know their efforts made such a positive difference.
We truly appreciate your kind words and your recommendation it really means a great deal to all of us at DDM Residential.
Wishing you every happiness in your beautiful new home, and if you ever need anything in the future, we’re always here to help.
★★★★★ 5/5
GoogleMe and my partner have recently just started the purchase of a property and couldn’t be happier with using DDM. Shauna and Keleigh deserve a huge thankyou from us both. They have both been amazing. All communications and information have been 100% from the very start and cannot thank them enough !
Zara · 30 June 2026
Agent replied · 1 July 2026
Thank you so much for your wonderful review, Zara! We're thrilled to hear that you and your partner are happy with your property purchase and that Shauna and Keleigh provided you with exceptional service. At DDM Residential, we strive for clear communication and excellent support throughout the property journey. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience. If you need anything else, don't hesitate to reach out!
★★★★★ 4/5
GoogleFiona and Shauna were great when buying our first home. They kept me well updated, especially regarding the delays which were out of our control.
The only downfall was that I had to enquire a couple of time about the faulty lock that was found, and we unfortunately have never heard anything about it.
Otherwise, would recommend when buying a new home.
Emily · 3 October 2024
Agent replied · 22 May 2026
Thank you so much for your kind words and recommendation!
We’re pleased to hear that Iona and Shauna provided you with great support and kept you well informed throughout your first home purchase. We do apologise for the delay in addressing the faulty lock issue, this isn’t the standard of service we aim to provide, and we’d like to look into this further for you.
Please feel free to contact us directly so we can resolve this as quickly as possible. Thank you again for choosing DDM, and we truly appreciate your feedback.
The DDM Team
★★★★★ 5/5
GoogleI had such a good experience when I bought my property through DDM, that when I unexpectedly needed to relocate, they were the first agents I thought of to help me sell it. I can't thank them enough - they took great care of me all the way through; from the first appointment with Marie, when her clear, enthusiastic, and thorough explanation of the process was so reassuring; to Shauna's help throughout viewings until completion day, when she was always there to answer any questions I had. Not forgetting the rest of the team who all do a brilliant job! I wouldn't hesitate to recommend them, they all made what could have been a very stressful experience totally smooth sailing.
J · 3 October 2025
Agent replied · 11 May 2026
Thank you so much for your fantastic review!
We’re thrilled to hear that your experience with DDM was so positive that you chose to come back to us for your relocation. Marie and Shauna will be delighted to hear your kind words, and we’ll make sure the entire team knows how much you appreciate their hard work.
It’s wonderful to know we could help make a potentially stressful time feel smooth and reassuring for you. Thank you for your recommendation, it truly means a lot to us.
Wishing you all the best in your new chapter!
The DDM Team
★★★★★ 5/5
GoogleDDM has been excellent to deal with throughout the process of valuing our property, organising viewings, identifying a suitable buyer and dealing with queries. The whole team was very knowledgeable, friendly and helpful at all times.
A particular shout out to Fiona - who went over and beyond 'the call of duty' many times. Fiona always responded to my phone calls and emails quickly and was very determined to ensure that we got through the whole sales process effortlessly, despite the many hurdles and challenges we faced along the way.
If you can - utilise the professional services of DDM and, in particular, Fiona as she will brighten up your day and keep you calm no matter what during the stress of selling your house - she is also extremely professional and fun to deal with too!
Many thanks Fiona and the entire team at DDM!
Undercover · 3 October 2023
Agent replied · 24 February 2024
Thank you for the very kind and glowing review :)
★★★★★ 1/5
GoogleSpoke to these about putting a property on the market. Straight away they said, we'll pass it over to an auction company. It's the way forward nowadays. Huge mistake & loss for me ! DDM valued it & ended up losing £20,000 ! It was a small 2 bed semi, not a 6 bedroom mansion. Phoned DDM twice to speak to management. First time saying there busy printing brochures, 2nd time, they'll phone you later, still waiting for the call 3 months later. Don't reply, it's not your fault about the sale .it is your fault for putting it up with i am sold, auction co. Without asking me any questions. Be very careful. & be warned
John · 18 June 2026
★★★★★ 5/5
GoogleKeighley and Shauna at D D M Scunthorpe have been most helpful and helpful with dealing with the sale of our property. Very satisfied with their servivr. Many thanks to them and we would recommend them to anyone.
Kath · 21 August 2026
Agent replied · 22 August 2026
Thank you, Kath! We're thrilled to hear that Keighley and Shauna provided you with such helpful service during your property sale. Your satisfaction means a lot to us, and we truly appreciate your recommendation. If you need anything in the future, don't hesitate to reach out!
★★★★★ 5/5
GoogleThe Ladies at the Scunthorpe Branch were brilliant from start to finish. The pictures of our property were excellent and we secured a sale immediately, they were great at communicating with us and the Whole process went smoothly from start to finish. Would highly recommend them
Thanks to Marie and Team for all your help
Joe · 3 October 2024
Agent replied · 11 May 2026
Thank you so much for your kind words!
We’re thrilled to hear that the team at our Scunthorpe branch, especially Marie, provided excellent service from start to finish. It’s great to know the photos helped secure a quick sale and that communication kept everything running smoothly.
Thank you for your recommendation, it means a lot to us!
The DDM Team
★★★★★ 5/5
GoogleCan’t thank Marie and her team enough. Our house was sold within 48 hours with viewings and offers before it went on the market, which allowed us to secure our dream property. Highly recommend
Mollie · 13 June 2025
Agent replied · 13 April 2026
Thank you for the lovely review Mollie. We really appreciate it. Good luck from the whole team in that new house.
★★★★★ 1/5
GoogleThe worst customer service I have received in a long time. Not one email was responded to. When I called staff were uninterested. I was told I had no paperwork to fill in, Im not sure how you apply for a house without any paperwork? I doubt our 'application' was even put forward. We then had to chase them for a week because they couldnt be bothered to tell us anything.
Sara · 3 October 2025
Agent replied · 8 May 2026
I'm sorry to hear about your experience. We take feedback like this very seriously and would like to address your concerns directly. Please could you provide us with your contact details or get in touch with our office at your earliest convenience so we can investigate this matter thoroughly and work towards a resolution? Your satisfaction is important to us, and we want to ensure we make things right.
Thank you for bringing this to our attention.
The DDM Team
★★★★★ 5/5
GoogleFrom start to finish the whole team at DDM made the process of us buying our first home easy & stress and hassle free. Their communication & knowledge was absolutely fantastic!! As first time buyers we didn’t really have a clue what to do and they helped us sort anything and everything out! We Couldn’t recommend enough. Thank you to DDM for making buying our first home so enjoyable:).
Emily · 3 October 2025
Agent replied · 8 May 2026
Thank you so much for your fantastic review!
We’re delighted to hear that our team made your first home-buying experience easy, stress-free, and enjoyable. Guiding first-time buyers through every step is something we truly love doing, so it’s great to know our communication and knowledge made a real difference.
Thank you for your kind recommendation, we wish you all the best in your new home!
The DDM Team
★★★★★ 5/5
GoogleGreat friendly girls in the office always polite and smiling, always offer me a drink in the warm weather, pleasure to be your postman girls thank you
Jamie · 21 August 2026
Agent replied · 22 August 2026
Thank you so much for your wonderful feedback, Jamie! We're thrilled to hear that our team's friendly service and hospitality made your experience enjoyable. We appreciate having you as our postman and look forward to serving you again!
★★★★★ 5/5
GoogleI would like to say a huge thank you to the team at DDM; as a first time buyer the process is very daunting, particularly for someone with a lot of anxiety anyway, and for their part they made it all so easy and reassuring. Particular thanks to Shauna, Fiona and Marie who are all lovely!
Joolz · 22 May 2024
Agent replied · 24 February 2024
Our pleasure Joolz, thank you for the kind review.
★★★★★ 2/5
GoogleBit of a disappointment!
Advert read vacant, only to find on the viewing it had long term tenants, there's also a 3rd party AML check which was £25 suddenly gone up to £30 overnight!
The property had been on the market for 11 months , as soon I'd made an offer they had higher offers, very strange indeed.
DDM please be honest with your buyers .
City · 3 October 2025
Agent replied · 22 January 2025
Hi City Lets, thank you for taking the time to write this review. We always appreciate constructive feedback. Would you be open to a quick call? for some reason we can't find what property this pertains to with our Scunthorpe Branch as we only currently have 1 property being sold with tenants in situ and it is clearly marked on its advertising. Our AML checks are also not £30? they are £25 and have been for a long while as we charge this out at cost to the client. You would only be asked for payment on this if your offer has been accepted. Without sounding condescending are you sure this is DDM Scunthorpe? happy to chat this through on the phone
Kind regards
David
★★★★★ 5/5
GoogleFantastic service from the moment I called DDM to sell my house to the moment it completed. Marie was fab at valuation time and Fiona and Shauna have been exceptional and very professional in every aspect outstanding service thank you all for your continuous support given through what can be a very stressful time.
Terry · 22 May 2024
Agent replied · 24 February 2024
Thank you Terry, really appreciate the lovely review and business. All the best for the future.
★★★★★ 5/5
GoogleJust completed a marathon 6-month sale-and-purchase process full of frustrations and delays on the other side, and we owe a debt to Fiona at DDM Scunthorpe for her dogged diligence, she went over and above to push everyone over the finishing line. Thank you Fiona, a well-earned five stars for service!
Susie · 22 May 2024
Agent replied · 24 February 2024
Thank for the kind words and lovely review (and the flowers) we really appreciate it and loved getting this over the line for you.
★★★★★ 5/5
GoogleDDM is our first choice when selling property as we find them to be very professional, knowledgeable and always available to answer our questions. We recently sold a traditional 3 bed semi and they secured the sale with a suitable purchase at a price we were happy with. Thank you to everyone at the Scunthorpe office for your outstanding service.
Sonia · 3 October 2025
Agent replied · 13 April 2026
Thank you for the kind words and business Sonia. We really appreciate it.
★★★★★ 5/5
GoogleDDM are very good an helpful they get things done when you ask i would recomend them to anyone thankyou for helping me to get my dream house
Sara · 4 June 2026
Agent replied · 7 June 2026
Thank you so much for your kind words, Sara! We're thrilled to hear that you found our team at DDM Residential helpful in achieving your dream house. Your recommendation means a lot to us and we look forward to assisting you or anyone you send our way in the future. Congratulations on your new home!
★★★★★ 5/5
FacebookFirst time using DDM as our selling agent and if we were to sell again in the future, DDM is the only agent we would chose.
We have just completed and the Scunthorpe team have been amazing from start to finish!
An especially huge, huge thank you to Jamie. Jamie built up a great rapport with us from the get go and we knew we were in good hands.
Jamie dealt with our viewings, the solicitors and gave us feedback and updates at least once a week, which was fantastic!
Selling and looking for another property is stressful and especially in these uncertain times but Jamie was always positive, helpful and friendly as well as an absolute professional!
We would 110% recommend DDM to anyone!
Thank you so much!
Whitney · 16 November 2020
Agent replied
Thank you for such a great review. Well done Jamie. Fantastic job!
★★★★★ 5/5
GoogleThe Scunthorpe girls were amazing, so friendly, approachable, and always happy to answer any questions. Nothing was ever too much trouble. Thank you!
Millie · 3 July 2026
Agent replied · 6 July 2026
Thank you so much for your kind words, Millie! We're thrilled to hear that our Scunthorpe team made such a positive impression on you. We pride ourselves on being friendly and approachable, and it’s wonderful to know that you felt supported throughout your experience with us at DDM Residential. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We look forward to serving you again!
★★★★★ 5/5
FacebookDDM helped us to purchase our first home. Monique was extremely helpful at the beginning of the process explaining things and giving updates regularly. We then had Mike take over towards the end of the process due to changes with Covid-19. He was also really helpful, he regularly kept in touch giving updates either via phone call or text.
Both agents was really professional but also friendly and approachable. They was both just really helpful through the process and we cannot thank them enough for all their help!
Tiegan · 15 May 2020
Agent replied
Aww I’m so glad it all went well and you got moved in, good luck in your new home ??
★★★★★ 5/5
FacebookCould not have asked for anything more from DDM! They knew we'd found our dream home to buy so came round within 24 hours to get ours on the market. We had viewings within a day and had multiple offers by the end of the first week! great communication from all of them, big thank you to Kiah, Monique and Claire for keeping me sane during sales progression! Then lockdown happened...Claire was brilliant, still kept us updated and made sure we could move, safely and keeping to the applicable rules so the chain didnt collapse. thank you all very much sending virtual chocolates flowers and prosecco!xx
Gemma · 4 May 2020
Agent replied
Thanks Gemma it was a pleasure, hope this is your forever home now ????
★★★★★ 5/5
GoogleJust wanted to say a big thank you to Lucy for listening to my property issues , getting the landlord to deal with them and most importantly following up with a courtesy call, and also a thanks to Chloe who gets my calls through
Jonathan · 22 May 2024
Agent replied · 22 May 2026
Thank you so much for your kind words!
We’re thrilled to hear that Lucy and Chloe provided such attentive and helpful service, ensuring your property issues were addressed and followed up on. We’ll be sure to pass on your thanks to them both.
Thank you again for choosing DDM, we truly appreciate your feedback!
The DDM Team
★★★★★ 5/5
GoogleI’ve had the best experience, Lucy Kerswill has been nothing but amazing with us as a couple, our first home together and she’s been amazing!
Chris · 21 February 2025
Agent replied · 8 May 2026
Thank you so much for your wonderful review!
We’re thrilled to hear that Lucy Kerswill made your first home-buying experience so positive and special. She truly loves helping people start their new chapters, and your kind words will mean a lot to her.
Wishing you both all the best in your new home!
The DDM Team
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