Every review we hold for the Scottish Borders office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleReceived a very professional service from Scott at JBM from the moment he came to initially view the house. Everything he said would be done was carried out in a very timely manner. He even took time out during a holiday period to organise a viewing for the house which turned out to be the person that bought it. Great service all round.
Tim · 8 June 2019
Agent replied · 7 June 2023
Thank you very much Tim for your review. We are delighted to hear that you found Scott's service very professional and that everything was carried out in a very timely manner when selling your property with us. It was our pleasure to be of assistance. Thank you again for choosing JBM Estate Agents.
★★★★★ 5/5
GoogleA sincere thank you to the team at JBM Estate Agents, Peebles for facilitating the purchase of my new abode. From the outset Scott, Greg, and Mark provided excellent customer service and kept me updated on the progress throughout.
Professional, personal, and friendly service - Highly recommendedPositiveResponsiveness, Professionalism
Derrick · 26 August 2022
Agent replied · 7 June 2023
Thank you for the Google review, Derrick. That was very kind of you. Thank you very much for recommending us. We hope you are settling into your new home and enjoying Peebles.
★★★★★ 5/5
GoogleWould highly recommend the friendly team at JBM. We used Scott, Greg and Mark for both buying and selling. They very helpfully guided us through both processes and the team were always on hand if we had any questions. We will happily use JBM again in the future.PositiveResponsiveness, Quality, Professionalism, Value
Emma · 26 August 2021
Agent replied · 7 June 2023
Thank you very much for your review, Emma. It was a pleasure to help you both. We hope you are enjoying your new home and we wish you many happy years of enjoyment. Thank you again for choosing us.
★★★★★ 5/5
GoogleI expected a good experience and was not disappointed. Everything from start to finish was done for me to the highest professional standard and I would highly recommend JBM Estate Agents. Thank you to all involved.
Lynda · 10 October 2022
Agent replied · 7 June 2023
Dear Linda. Thank you for taking the time to share your feedback with us. We are thrilled to hear that your experience with JBM Estate Agents exceeded your expectations and that we were able to deliver a high level of professionalism throughout the entire process. We strive to provide excellent service and ensure that every step, from start to finish, is handled with the utmost care and professionalism. It's great to know that we were able to meet those standards and deliver a positive experience for you. We sincerely appreciate your recommendation, and it means a lot to us that you trust JBM Estate Agents to deliver exceptional service to others as well. We would like to express our gratitude to you for choosing JBM Estate Agents. If you ever have any further questions or require any assistance in the future, please do not hesitate to reach out. We're here to help. Thank you once again for your kind words and recommendation. Wishing you all the best.
★★★★★ 5/5
GoogleThis company is very professional at all times. Nothing is too much trouble and they will go the extra mile. Very caring in their approach to the customer. I would highly recommend them.PositiveResponsiveness, Quality, Professionalism, Value
Pat · 26 August 2022
Agent replied · 7 June 2023
Thank you very much for the five-star Google review, Pat. It was our pleasure to help with the sale of your property in Peebles. We hope you and John are doing well.
★★★★★ 5/5
GoogleExcellent service throughout the whole process!
Scott, Greg and Mark are very professional, friendly and helpful, their communication is first class! If you are thinking of selling, it’s a no brainer, call JBM!PositiveResponsiveness, Quality, Professionalism, Value
Michelle · 26 August 2022
Agent replied · 7 June 2023
Thank you very much, Michelle. That is a lovely review. We are pleased to hear that you found our service excellent and our communication first class. We are grateful for you instructing us and we wish you well.
★★★★★ 5/5
GoogleThe JBM Team offer an unrivalled property selling and buying experience. They are professional, efficient, knowledgeable and reliable. Don’t go with anyone else!
Anna · 27 September 2023
Agent replied · 7 June 2023
Thank you very much, Anna. We really do appreciate you recommending us. We are pleased that you found our service very responsive and personable. We wish you all the best in your new home.
★★★★★ 5/5
GoogleScott, Greg and Mark gave a friendly and efficient service. As the purchaser everything went well and I moved in having gone through a very short sale and contract process.
Mike · 7 June 2022
Agent replied · 7 June 2023
Thank you very much Mike. We were pleased to help with your purchase and we hope you are settling into your new home. It is kind of you to leave us a review.
★★★★★ 5/5
GoogleA great experience with JBM as a first time seller. They made the stress of selling as easy as possible. Took time to talk us through everything.
Andrea · 10 September 2022
Agent replied · 7 June 2023
Thank you very much Andrea for the Google review. It was lovely to get your feedback. Thank you again for instructing us to handle the marketing and sale of your home.
★★★★★ 5/5
GoogleGreat advice and feedback on how to make the property appealing and marketable. Really proactive and professional approach that impressed me from the outset. Regular updates both by phone and email. Had first offer within a few weeks and sold soon after.
Ally · 8 June 2017
Agent replied · 7 June 2023
Thank you Mr Robb for taking the time to review the service your received from JBM Estate Agents. We are delighted to hear that you were impressed with our proactive and professional handling of your property sale. Thanks again for choosing JBM Estate Agents.
★★★★★ 5/5
GoogleExcellent friendly service from Scott, Greg and Mark
Jackie · 19 December 2023
Agent replied · 2 January 2024
Thank you so much for your wonderful five-star review Jackie! We are absolutely delighted to hear about your positive experience with our team. It's incredibly rewarding to know that the efforts of Scott, Greg, and Mark made such a positive impact. At JBM Estate Agents, we always strive to provide friendly, professional service, and your feedback reaffirms the hard work we put in every day. Knowing that you appreciated our approach means the world to us. Please know that we are here for any future property needs you might have.
★★★★★ 5/5
GoogleVery friendly and efficient service from the whole team. Would definitely recommend!
Mandy · 28 August 2023
Agent replied · 26 November 2023
Thank you so much for your kind words Mandy! We're thrilled to hear that you had a positive experience with our team and found our service both friendly and efficient. Your recommendation means a lot to us. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!
★★★★★ 5/5
GoogleWould highly recommend JBM to any prospective buyer or seller. Scott & his team provided us with an excellent service and advice when handling the sale of our property.
Congratulations on your latest awards for excellence, well deserved.
Duncan · 8 June 2019
Agent replied · 7 June 2023
Thank you very much Duncan for your review and recommendation. We are delighted to hear that you found our service and advice excellent when selling your property with us. Thank you again for choosing JBM Estate Agents.
★★★★★ 5/5
GoogleJBM provided a high quality service throughout our sale. They organised things quickly and efficiently, and kept us informed throughout.PositiveResponsiveness, Quality, Professionalism, Value
Craig · 26 August 2022
Agent replied · 7 June 2023
Thank you kindly for the review Craig. We are pleased to hear you found our service to your satisfaction. We appreciated your business and thank you again for instructing us. Good luck in your new home.
★★★★★ 5/5
GoogleExcellent friendly service from Scott and Myra who sold our property incredibly quickly and efficiently. Great advice on maximizing the potential of a house and got viewers (who bought) within 24 hours of it going on the market.
Colan · 8 June 2018
Agent replied · 7 June 2023
Thanks for taking the time to review our service. We are glad to have been of assistance and appreciate you choosing us as your selling agent.
★★★★★ 5/5
GoogleExcellent service, whole process was made easy from start to finish. Highly recommend JBM.
D · 8 April 2023
Agent replied · 7 June 2023
Dear Darren. Thank you for taking the time to leave us such a positive review. We are thrilled to hear that you had an excellent experience with our service and that we were able to make the entire process easy for you from start to finish. We appreciate your recommendation and are grateful for your trust in JBM. Thank you once again for choosing JBM, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleExcellent service,very professional and very nice people to deal with would not hesitate to use Scott again in the future.PositiveProfessionalism
Les · 26 August 2022
Agent replied · 7 June 2023
Thank you Les.
★★★★★ 5/5
GoogleVery happy with the service provided and the sale went through hitch free and fully supported. Great teamPositiveResponsiveness, Professionalism, Value
John · 26 August 2022
Agent replied · 7 June 2023
Thank you for the Google review, John. We appreciate you recommending us. We wish you and Jackie all the best. Have a great Christmas.
★★★★★ 5/5
GoogleFriendly, prompt and efficient. Great value too on home report & fees. Couldn't really ask for anymore :-)PositiveProfessionalism
Tim · 26 August 2022
Agent replied · 7 June 2023
Thank you very much for the Google review, Tim. We really enjoyed working with you. All the best.
★★★★★ 5/5
GoogleGreat team who helped us through a tricky house sale. Would gladly recommend them to anyone who needs an estate agent.PositiveResponsiveness, Quality, Professionalism
Martin · 26 August 2021
Agent replied · 7 June 2023
Thank you Martin. We wish you and Carol all the best in your new adventures.
★★★★★ 5/5
Google5 star professional and friendly service with quick results. Our property was marketed and sold within a matter of weeks. Thanks again JBM for all your hard work!
Adam · 7 June 2020
Agent replied · 7 June 2023
Thank you Adam. Its lovely to receive your feedback. Thank you so much for choosing to sell with JBM Estate Agents.
★★★★★ 5/5
GoogleGreat local estate agents, trustworthy and no hard sale. Bought from them and would recommend for selling
Cat · 7 June 2022
Agent replied · 7 June 2023
Thank you for the review and for the recommendation. It was very nice of you to take the time. If we can help in anyway now or in the future, please don't hesitate to get in touch.
★★★★★ 5/5
GoogleScott provided a fantastic service the moment I walked through the door. It was reassuring having his knowledge and experience to help with the whole process. Thanks very much Scott. James.
James · 8 June 2017
Agent replied · 7 June 2023
Thanks for taking to review the service you received from JBM Estate Agents, it was much appreciated. We thank you for instructing us with the sale of your home and we wish you all the best for the future.
★★★★★ 5/5
GoogleJBM provided an excellent professional and comprehensive service throughout the entire process. A high level of support, guidance and awareness of the local property market was clearly evident.
Susan · 8 June 2017
Agent replied · 7 June 2023
Thank you for instructing us with the sale of your property in Peebles. Your review is very much appreciated and we take this opportunity to wish you all the best in your new home.
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