JBM Estate Agents Limited Peebles reviews

Dear Claire. Thank you so much for your kind words and for taking the time to leave such a glowing review. It was a real pleasure working with you, and we're thrilled to hear that you found our service impeccable. We always strive to go above and beyond for our clients, so it’s fantastic to know that our efforts helped make the process smoother for you, especially with the complexities of life. Your recommendation means the world to us, and if you ever need anything in the future, we’re here and happy to help.

Thanks for the review and for choosing JBM Estate Agents. Your business was appreciated.

Thank you very much Alma. It was kind of you to leave us review. We are pleased to hear you are "over the moon" with your new home. We hope you have many years of happiness.

Thank you Darren for your excellent review. We are pleased to hear you found your experience in dealing with us a "refreshing change". We are glad to be of help. Thank you again for instructing us to handle the sale of your property. Best wishes for the future.

Thank you so much Keri for taking the time to share your experience with Scott, Greg, and Mark. We're thrilled to hear that you found them to be an excellent team and that your interactions were met with prompt and friendly responses. It's fantastic to know that all aspects of selling your house were handled smartly and efficiently, including Mark's outstanding performance in showing your house to a potential buyer while you were away, a true testament to his skills and charm. We are delighted to be referred to as the 'dream team' and appreciate your kind words. Your satisfaction is our top priority, and we're honored to have been a part of your successful selling journey. If you ever require our services or have any questions in the future, please do not hesitate to reach out. We're here to help.

Thank you so much Lorna for taking the time to share your experience with JBM Estate Agents. We are truly grateful for your kind words and delighted to hear that you found our service not only efficient but also personal and heartfelt. Greg, Mark, and Scott understand the profound connection and the sentimental value that you held for your holiday let in Peebles. It was our top priority to honour that sentiment throughout the selling process. We're thrilled to know that our efforts in marketing your property, especially through social media and photography, resonated well with you and contributed to a satisfactory outcome. Your recommendation means the world to us. It's feedback like yours that emphasises the values we hold dear at JBM Estate Agents - dedication, transparency, and a genuine commitment to serving our clients' best interests. Rest assured, we will continue to uphold these standards, ensuring that every client feels as supported and valued as you did. Thank you once more for choosing JBM Estate Agents. Wishing you all the best in your future endeavors.

Thank you for the review Fiona. We hope you and Clive are doing well.

We appreciate your kind words and positive feedback about our estate agency services Kerry. It's truly heartening to hear that your experience with us was both friendly and professional, and that we were able to make the process of marketing and selling your property a stress-free one. At JBM Estate Agents, we take great pride in delivering top-notch service to our clients, and it's wonderful to know that our team members, Scott, Greg, and Mark, have left such a positive impression on you. We believe in going above and beyond to ensure a smooth and successful property transaction, and your satisfaction is our utmost priority. If you ever have any more questions or need assistance in the future, please don't hesitate to reach out.

Thank you Iain for taking the time to leave such a comprehensive and positive review of JBM Estate Agents. We are delighted to hear about your satisfaction with our services, and your detailed feedback is greatly appreciated. It's fantastic to know that you found our team's efforts in making the selling process as smooth as possible, their excellent communication, and the quality of our marketing materials to be noteworthy. We take pride in providing a top-notch experience to our clients, and your kind words reinforce our commitment to excellence. Your recommendation means a lot to us, and we are honored to be considered the premier agents in the Scottish Borders. We truly value your trust and your feedback. If you or anyone you know ever needs assistance with their property needs in the future, please don't hesitate to contact us. We're here to help.

Thank you so much Barbara for your wonderful review. We really do appreciate you taking the time to share you thoughts. We were pleased to help with your property journey. We know how hard it was for you and Gerald to leave your home at 35 years. We wish you many happy years of enjoyment in your new home. Thank you again for instructing us.

Thank you for the wonderful Google review, Alison. It was our pleasure to help.

We’re genuinely disappointed to receive this review, as client satisfaction has been our unwavering priority throughout our 14 years in business. This is, in fact, our first instance of negative feedback, as evidenced by the many five-star reviews from clients who have experienced our dedication and commitment firsthand. Our team is deeply committed to delivering the very best results for our clients, and they will be equally disappointed to hear of your concerns. We have always held strong values in genuinely helping clients along their property journeys, and your comments are not reflective of the standards we uphold. We have already corresponded with you directly regarding the matters raised here and wish to note that we offered you advice and support on three separate occasions to help improve outcomes. While it seems this guidance was not taken up, our recommendations, such as pricing adjustments, were made with your success in mind, aligning with current market conditions to encourage a sale. We wish you all the very best with whatever direction you decide to take with your property.

Thank you for such a wonderful review Kathleen. It was our pleasure to be of help.

Thank you for the superb five-star Google Review, Mike. That was very kind of you. We are pleased to hear that you found our service efficient and attentive and that you would recommend us to anyone looking to sell their home. We wish you well in your new home.

Thank you very much for the Google review, Sean Wilson. It was a pleasure to work with you. We wish you all the best in your new home.

Thank you for your feedback. We’re genuinely committed to providing an exceptional service experience, and it’s concerning to hear these comments. However, we have no record of you as a client of JBM Estate Agents, and we are therefore unable to verify your claims. At JBM Estate Agents, we take pride in our transparency, responsiveness, and dedication to each client’s property journey, as reflected in the experiences shared by our clients over the years. Should you wish to discuss any legitimate concerns, please feel free to contact us directly, as we would be more than happy to assist in addressing any issues.

Thank you very much for your 5 star review Barry. We are delighted to hear of your experience with Scott and that you found him and our service professional throughout the sale of all three properties. Thank you for choosing JBM and we look forward to working with you again should you ever require future assistance.

Thank you so much Sam. That is an excellent review. We appreciate your kind words. We really enjoyed working with you. Thank you for recommending us. We wish you well in your new home and hope you have a lovely Christmas.

Thank you Ray for your review. Very much appreciated.

A heartfelt thank you for your generous five-star review Nicola! We are incredibly grateful for your kind words and thrilled to know that our team's efforts resonated so well with you. At JBM Estate Agents, we understand that the property process can be daunting, and it's our top priority to ensure our clients feel supported and at ease every step of the way. Your acknowledgement of the professionalism and dedication shown by Scott, Greg, and Mark is truly appreciated. It's feedback like yours that inspires us to keep raising the bar in our service. Please remember, we are always here to assist with any future property needs or questions you might have. We're just a call or a visit away in Peebles.

Thank you for taking the time to review the service you received from JBM Estate Agents.

Thank you so much for your wonderful feedback Heather. We truly appreciate your kind words and your continued loyalty as a JBM customer. We're thrilled to hear that Scott and our team provided you with excellent service. Your satisfaction is our top priority, and we're delighted that we have been able to meet your expectations consistently. Should you have any further needs or require our assistance in the future, please don't hesitate to reach out. We're here to provide you with the same exceptional service that you've come to expect from JBM. Once again, thank you for your kind words and for choosing JBM.