Every review we hold for the Sawbridgeworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe met Adam from Mackay Property when viewing a house that we later decided wasn't quite right for us. We explained what we were looking for and Adam said he knew of a house (not yet on the market) that would be perfect for us. Adam sent us through all the details while we were on our honeymoon and not only arranged for us to be the first people to view the house when we got back but also accommodated our request to see it *again* later on the same day! Their knowledge of the local market and understanding their clients needs is excellent. 5 years later and we are very happy in our home.
Mackay Property also sold our old home and they were extremely good at marketing it, managing the offers process, the chain and keeping us updated throughout.
I would have no hesitation in recommending Mackay Property to anyone looking for an estate agent with excellent knowledge of the local market.
Adam · 21 June 2020
Agent replied · 20 June 2024
Hi Adam, Thank you for the review! It was a pleasure working with you.
★★★★★ 5/5
GoogleAn amazingly positive experience from start to finish!
i have dealt with a lot of estate agents over the years but Mackay Property really stand out as exceptional!
The others could learn a lot from them.
The regular, thorough and accurate communication throughout the process has been a real pleasure and made everything so smooth and stress free. I honestly cannot believe how easy Mackay Property have made things for me.
To me the little things also really do matter so when Rachel took the time to speak with my young children about what they would like from their new home and ask about what their interests were, etc it made them feel included by the agent and lets be honest they are just as important as i am when it comes to making a decision about where we live.
I wont be using another agent again - Mackay Property were professional, honest and reliable throughout and the added bonus was that they added the personal touch of knowing my children's names and taking the time to get to know us and what would suit our family.
Thank you!!
Anna · 21 June 2020
Agent replied · 20 June 2024
Great to hear such an amazing review.
★★★★★ 5/5
GoogleEstate agents sometimes come with bad reputations but that is definitely not my experience of Mackay. Michael who was my agent there was absolutely superb from start to finish. He was always professional, friendly, polite and went over and above in what ended up being a long and difficult move. He kept me well informed at every step of the way and was very knowledgeable on both the property I was buying and the whole process. Absolutely brilliant and I couldn't recommend them highly enough.
Jamie · 21 June 2020
Agent replied · 20 June 2024
Hi Jamie,
Thanks so much for the review! We hope you are settling in well.
★★★★★ 5/5
GoogleI highly recommend Mackay Property in Sawbridgewworth. Their dedication, helpfulness, and reliability is excellent. Their focus on quality and styled presentation is unparalleled giving an extra edge over other realtors. You can’t go wrong with Adam and his team.
Dale · 24 September 2023
★★★★★ 5/5
GoogleAn impressive, focussed, energetic, forward thinking group of communicators with a proactive nature and a 'can do' attitude, across the whole team - I would not hesitate to recommend their services.
Steve
Steve · 25 November 2024
Agent replied · 25 December 2025
Thank you for your wonderful feedback, Steve! We're thrilled to hear that you found our team impressive and proactive. Your recommendation means a lot to us, and we look forward to continuing to provide top-notch service.
★★★★★ 5/5
GoogleWe have been with Mackay’s now for just over a year and dealing with Rachel Owen has been nothing but a pleasure. She has been very helpful in any situation given.
W4LS · 21 June 2020
Agent replied · 20 June 2024
Thank you for you lovely feedback. We hope we can continue to serve you well for many more years.
★★★★★ 5/5
GoogleReally knowledge and friendly, put us at ease and answered all our questions
Lewis · 8 July 2025
Agent replied · 25 December 2025
Thank you for your fantastic feedback! We're thrilled to hear that our team made you feel comfortable and was able to address all your questions. Providing excellent service and support is our top priority, and it's great to know we achieved that for you. We appreciate your kind words and look forward to serving you again.
★★★★★ 5/5
GoogleSarah showed my partner and I a lovely property on Saturday 2nd October. Sarah was lovely to converse with and provided local information which was very well received as we are not from the area. It was our first introduction to Mackay Property and im sure will not be the last.
Wapping · 21 June 2022
★★★★★ 5/5
GoogleI used Mackay Property to both sell the family home and to rent another property. Mackay sold the house in 5 days. I was well looked after during the sale - every little detail was communicated professionally and in good time. Whilst renting, the Lettings team - Gill, Vanessa & Rachel - were amazing. Nothing was a problem, and communication, once again, was excellent. I would pick Mackay over any other local agent and have no hesitation in recommending them.
Sally · 22 June 2019
Agent replied · 20 June 2024
Thank you so much for the lovely review. Was a pleasure helping you.
★★★★★ 5/5
GoogleDealt with Michael and had a very pleasant experience when viewing properties. Extremely knowledgable but kept it casual and friendly.
Would definitely recommend to others, especially first time buyers.
Will · 21 June 2020
Agent replied · 20 June 2024
Hi Will,
Thank you so much for leaving us a review, we're glad you're happy with our service!
★★★★★ 5/5
GoogleA big thank you to Adam at Mackay for 'being kind and paying it forward'. We enjoyed a lovely cake and coffee this morning on your generosity. Your staff are always so friendly and welcoming. A real asset to sawbridgeworth
Natalie · 21 June 2023
★★★★★ 5/5
GoogleSuper happy with the work that the team at Mackays put in to sell our house. From the video they shot to help sell the property, to the management of the chain to get us to Exchange, we could not be happier. It was evident the work that …
Chris · 16 April 2025
★★★★★ 5/5
GoogleVery happy with the service provided by all at Mackay Property. We use them for the sale of a flat and the purchase of a new property, for both they were great. A special thanks to Paul, Michael and Alison for all their hard work. All the best, Jon and EmilyPositiveResponsiveness, Quality, Professionalism, Value
Jonathan · 21 June 2021
★★★★★ 5/5
GoogleSuperb to deal with. We were looking for an investment property and the advice received was second to none. Huge thanks to Adam and his team.
Steven · 21 June 2020
Agent replied · 20 June 2024
Thank you Steven, we were only too happy to help advise you. We hope to work with you again.
★★★★★ 5/5
GoogleGreat property agency. Very efficient service. Special thanks to Rachel who is always courteous and a pleasure to deal with. She is a credit to Mackay.
Priya · 21 June 2020
Agent replied · 20 June 2024
Hi Priya, thank you so much for the review. We are glad that you are happy with our service!
★★★★★ 5/5
GoogleRachel Owen is one of the best agent I interracted with. She is more than professional and helpful when you need. Totally recommend the agency.
Gabriela · 21 June 2020
Agent replied · 20 June 2024
Hi Gabriela,
Thank you so much for the review. We're pleased you're happy with the service!
★★★★★ 5/5
GoogleWould highly recommend Mackay they are very professional and honest from start to finish.. Micheal was fantastic very knowledgeable, helpful and attentive.. Thank you for everything
Dee · 22 June 2019
Agent replied · 20 June 2024
Hi Dee,
Was a total pleasure helping you and your family move home. I know it was a stressful move and i believe we were the third agent to market your property.
Thank you for your kind comments and enjoy the bottle of bubbles in your beautiful new home.
★★★★★ 5/5
Googlegreat experience all round ! nothing was too much trouble . can highly recommend Adam Chloe , Colin and all the team !!
Miranda · 21 June 2020
Agent replied · 20 June 2024
Hi Miranda,
It was our pleasure helping you move to the next chapter of your lives. How amazing we managed to move a close friend next door also.
Your new home is stunning and sure you will be very happy there.
All the best and keep in touch.
Adam and the team
★★★★★ 5/5
GoogleMackay Property have been supporting me for a year now, great people and a great service who deliver on their promises. In particular I would like to thank both Chloe and Sarah for the quick turn-around with any queries and also support …
Darren · 16 April 2025
★★★★★ 5/5
GoogleMackay were professional and kept me informed every step of the way. Rachel was always eager to help. Would recommend.
Iain · 21 June 2020
Agent replied · 20 June 2024
Thank you for your kinds words.
★★★★★ 5/5
GoogleLove working with Adam and the team, very helpful and attentive. Thanks for your help guys. PS Adam love the videos.!
Stephen · 22 June 2019
Agent replied · 20 June 2024
Hi Stephen, thank you for the comments. Glad you like the videos!
★★★★★ 5/5
GoogleThe team did a great job when selling our house. Special thanks to Michael who was amazing throughout the whole process and went the extra mile to help promote the property and achieve the best sale price.
Mark · 21 June 2022
★★★★★ 5/5
GoogleFrom the first phone call with Mackay Property I felt at ease and in ‘safe hands’. Having never rented before I wasn’t sure what to expect but every member of staff I have encountered has been professional, yet caring. Sarah, Chloe and Tracy have all been so helpful and kept me up to date during the whole process. They are super supportive and simply the best Estate Agents in Sawbridgeworth! Thank you so much!
Natalie · 21 June 2023
★★★★★ 5/5
GoogleMicheal was very pleasant and excellent in his communication when arranging the purchase of our new property.
Rob · 22 June 2019
Agent replied · 20 June 2024
Thats lovely to hear feedback like this. Michael is very pleased as are we all that you had a positive experience with our team.
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