Trusted Agent profile · Sawbridgeworth
★★★★★
841 reviews across 2 platforms
1 Bell Street, Sawbridgeworth, CM21 9AR
Part of Intercounty, see every office.
Intercounty's office in Sawbridgeworth, at 1 Bell Street, is rated 4.7 out of 5 across 841 reviews on two platforms, including 154 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Intercounty Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sawbridgeworth.
Every review we hold for the Sawbridgeworth office, from every platform, shown as written. First names only.
5/5
GoogleI have used Intercounty a couple of times and have always had a great experience from start to finish. The communications from the team have been regular and clear and i always feel like the team are doing their level best to complete the sale/purchase as soon as possible. Professional, open and honest, the team do not apply any pressure and do everything they can to make life as stress free as possible. I see no reason why Intercounty shouldn't be YOUR estate agent of choice!
5/5
GoogleMy Wife and I have not yet made a Purchase via Intercounty (fingers crossed for the most recent bid) however, we have been on a number of viewings with Ben and I cannot praise him enough, he was extremely professional, made sure that we were comfortable with all the COVID safety etc., very knowledgeable on the local area, the market and was just easy to speak with. Every time we have phoned and spoken to the office in Sawbridgeworth, the team are lovely and will offer all the help they can to make this crazy time a bit easier for us.PositiveProfessionalism
5/5
TrustpilotVery friendly and helpful team
Very friendly and helpful team. As I have been told, "we try to create a sort of a relationship with each client so that we know for sure how to help best and how to work things out so that everyone is happy." I can tell that I am really happy with the services they offered. Oana
Thank you Godeanu for your review, is lovely to hear the team were friendly and helpful.
5/5
Googlethe letting team (Ricci and Kelsey) were very approachable and responsive which as not always been my experience with other estate agents
Thank you Sasha for your lovely review, we wish you the best in your new home! Best wishes Ricci & Kelsey
1/5
TrustpilotOver charging for unnecessary services
As a landlord letting a property through this company they charge you for unnecessary services without seeking approval and then have the audacity to take the money from your rent without your agreement. They certainly do not have your best interests in mind, just how to make more money out of you and increase their own profits at your expense
5/5
TrustpilotVery good customer care
Very good customer care, thanks George
Thank you for your review Andrei. It's great to hear you were looked after by George. We will be sure to pass on the feedback.
5/5
TrustpilotA great team
A great team! Customer Support is a great one!
Thank you Andrei & Cristina for your lovely review.
5/5
TrustpilotProfessional, personal service
I have used Intercounty for many years as a landlord and I would not hesitate in recommending them. Kat Keats is a brilliant housing manager and deals with all issues, whether complex or simple, in a calm, friendly and professional way.
5/5
TrustpilotEloise at inter county…
Eloise at inter county was very friendly, competent,professional and a joy to deal with …. I hope inter county look after her well she is a great asset to the company and I was very happy with her work and finding a very suitable tenant…. Thank you so much.
2/5
TrustpilotOk ish!!
Estate agents are ok, good communication.Lettings - as a landlord I wouldn’t bother paying the extra to have them check your property as not convinced they actually do by the way mine was left in, trying to get some deposit back for cleaning and repairs was stressful, very much on the tenants side and not the landlords!!
Thank you for feedback Victoria, it enables us to continually review what we do. Certainly it is frustrating if a property is not returned how we as agents and yourself as a landlord would have wished, however this is the purpose of a third party checkout and I understand it was noted within this report. I believe at this point our property management team were able to obtain quotes, agree deductions with the minimum of fuss from the vacating tenant and get a prompt payment made. It is nice to hear that communication was good. If you would like to discuss this matter further please email me at jamessutton@intercounty.co.ukMany thanks,James SuttonLettings Area Director
5/5
GoogleIntercounty at sawbridgeworth arranged a good selection of properties in our price range with the criteria we gave them. Once our offer was accepted on a house I found them very efficient with dealing and processing the transaction. I would certainly recommend intercounty for either buying or selling of properties , I found them very professional.
Thank you Eric for your review and recommendation, it is lovely to hear you found our service professional and efficient.
5/5
GoogleHouse went on the market Thursday last week and following Monday, sale agreed. Certainly no complaints from my end. Would certainly use again if we move. Thank you all the team.
5/5
TrustpilotMeg was so helpful and informative with…
Meg was so helpful and informative with updates.
Thank you Paul for your 5 star review.
5/5
GoogleOur business has worked alongside Ed at Intercounty for a while now, we are very happy with the service he has provided to us as landlords. He is very efficient in managing the rented properties as are Intercounty in general.
5/5
Trustpilotrenting with intercounty
Intercounty helped myself & my partner find the perfect rental property. They conducted themselves in an extremely professional manner as well as being friendly and approachable at all times. They answered all my questions and made the move a smooth process. Harry & Reece in particular were very helpful. I would highly recommend intercounty!
Thank you for your review Amy - We are glad to have been a part of your journey in finding you a property.
5/5
TrustpilotJust bought our first home with…
Just bought our first home with Intercounty. Considering Covid and the lockdown and stamp duty holiday etc. etc. it was a stressful time to try and do this. The team at Intercounty were helpful, patient, friendly and professional. I'd certainly be happy to use them again! Highly recommended.
Thank you Dan for your 5 star review and for recommending Intercounty.
5/5
TrustpilotThe staff was extremely helpful and friendly.
The staff at Intercounty couldn't have been more helpful and friendly.They were fantastic at communicating and I always knew what was going on during the sale of my house. They dealt with a difficult tenant on my behalf and made sure everything went smoothly with the buyers.I'm very thankful for all their help.
Thank you for your review Sussie - Its fantastic to hear such great feedback. Congratulations on the sale of your property,
5/5
TrustpilotHappy tenants
Efficient from start to finish, Catherine is delightful!
Thank you for your 5 star review.
5/5
GoogleMarion and the team have gone above and beyond throughout the marketing and legal process almost ready to exchange. I can't recommend this company high enough. 5 Star.PositiveResponsiveness, Professionalism
5/5
TrustpilotDoug from Intercounty was very…
Doug from Intercounty was very efficient and courteous. He was able to progress our sale for us when we had queries and always gave us daily update calls keeping us up to date. A very professional service. Everyone we had to deal with at InterCounty were friendly, helpful and easy to deal with.
Thank you Penny for your review. It is lovely to hear the service provided was professional, efficient, friendly and helpful.
5/5
GoogleIt was great to book viewing with them
5/5
TrustpilotStephen in particular at Intercounty …
Stephen in particular at Intercounty has been extremely helpful, our brief for a house was listened too and our perfect house was found within 2 weeks! Intercounty go out of there way to accommodate viewing's, even when it exceeds there working hours for the day, we would highly recommend Intercounty for any property needs.
Thank you Michael for your 5 star review and recommendation, it is lovely to hear that Stephen was extremely helpful.
5/5
TrustpilotJulia
JuliaThank you very much for all that you have done today!!You sort our heating (on this bad weather in about 2h, quick and very helpful)Very professional and helpful for us!!You have been an angel!!We have heating in the house and we have it so soon just because you have done a great job!Thank you
Thank you Georgia for your 5 star review.
5/5
TrustpilotGreat rental agent
We have been very happy with Intercounty in Bishop’s Stortford. Kelly McAvoy has been our rental agent for a long time now and she provides exceptional service, always quick to respond and always practical with her advice. We live overseas and we have total confidence in Kelly and Intercounty to manage our property.
It is great to hear the team at Intercounty Bishop's Stortford provided exceptional service, thank you John for the 5 star review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Intercounty Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sawbridgeworth.
