Trusted Agent profile · Sawbridgeworth

Intercounty Lettings reviews in Sawbridgeworth

4.7

★★★★★ Excellent

841 reviews across 2 platforms

1 Bell Street, Sawbridgeworth, CM21 9AR

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Intercounty's office in Sawbridgeworth, at 1 Bell Street, is rated 4.7 out of 5 across 841 reviews on two platforms, including 154 Google reviews rated 4.9.

Google logo

4.9 / 5

154

Reviews on Google

This office

Trustpilot logo

687

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sawbridgeworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Great service

Thank you to Dough for helping with our purchase. We were kept fully updated throughout the process. Great service.

Kathryn · 5 September 2019

Agent replied · 13 June 2024

Thank you for your review Kathryn. its great to hear you were kept updated throughout by Doug,

5/5

Trustpilot

Helen has been so professional

Helen has been so professional, we have felt in very safe hands. It has been a pleasure to work with her.

Caroline · 7 December 2017

Agent replied · 13 June 2024

Thank you Caroline for your 5 star review.

5/5

Google

Having been on the market and been unsuccessfully for a couple of months, we took a short break and handed our property over to Marian at Intercounty - fab service from both Marian and Sarah, who kept us well informed, timely viewings and always provided feedback. Upshot we have accepted an offer after a week on the market! Everything crossed with Intercounty’s help we can exchange and move quickly. Thank you so much!

Karen · 25 August 2023

5/5

Google

Kelsey from the letting team has surprised us at how extremely helpful and caring she is trying to secure a rental property for us. She is doing an excellent job !!!

John · 27 March 2024

Agent replied · 24 August 2024

Thank you for your lovely review, I am glad you are happy with the service provided. Best wishes, Kelsey

5/5

Trustpilot

Brilliant

Doug kept me in the loop on a regular basis as to the progress of my purchase.Top notch service.

Paul · 17 October 2018

Agent replied · 13 June 2024

Thank you Paul for your review, it is great to hear the service was top notch.

5/5

Trustpilot

Reece at intercounty has been excellent…

Reece at intercounty has been excellent helping me and my family through a difficult time ,thanks so much reece ,you've been polite, helpful ,patient and freindly and getting the right property for my family. I highly recommend intercounty for your next move. Thanks again reece. David brooks and family.

David · 17 November 2024

5/5

Trustpilot

Outstanding Service

Professionally & helpfully supported us through our move process. Couldn't fault any aspect of their service(s). Special thanks to George.

Kim · 10 July 2017

Agent replied · 13 June 2024

Thank you Kim for your review, it is lovely to hear the team provided a professional and helpful service.

5/5

Trustpilot

Doug Whybrow Excellent Service! Thank you!

We sold and bought our house through Intercounty and I have to say the service provided was excellent. Doug did most of the chasing and sorting out for us, we found him and his team to be knowledgeable, helpful and informative. Highly professional attitude and attention to detail. Thank you for making everything so painless! The team is amazing! Happy Christmas and New Year!

Carol · 20 December 2019

Agent replied · 13 June 2024

Thank you for your review Carol. Its lovely to hear how Doug provided you with an excellent service. Huge Congratulations on your sale and purchase.

5/5

Trustpilot

First time lettings......

Having never rented out a property before, I entrusted Rebecca Keeling and everyone else at Intercounty to help me through the process. They have been amazing at making everything seem effortless. Totally appreciate everything they do for me.Only one criticism, that they detail any costs on the statements I get monthly as this just causes confusion.We definitely use them again!

Antony · 12 February 2021

Agent replied · 13 June 2024

Thank you Antony, really good to hear you were supported all the way by Rebecca. We do appreciate you have a choice so it isn’t taken for granted.

5/5

Google

Jolanta took over my account half way through my moving process and she was fantastic! She was hands on, friendly and always kept me up to date. My experience was 5 star from start to finish. Couldn’t recommend enough.

Sophia · 25 August 2023

Agent replied · 24 August 2024

Great to hear - thank you so much

3/5

Trustpilot

Mixed feedback…

The sales team were extremely good at showing viewers around and notifying us of feedback. After offer agreed I consider that there was an approach to push for an earlier completion date with, in my opinion, preference towards the buyers’ requirements rather than the sellers’ , the latter being the party who were after all, paying Intercounty the Estate Agent’s fee.

Christopher · 5 September 2020

Agent replied · 13 June 2024

Dear Mr FookesThank you for taking time to leave a review. At Intercounty we really do appreciate all feedback, Firstly I am pleased to hear that you was very happy with the sales team, the team do work very hard to generate quality viewings and always do their best to delivery honest feedback.Regarding the rest of your feedback, we would really like to look into this for you, would you be able to email williamjobber@intercounty.co.uk with a bit more information on what happened and we will look into this for you.

2/5

Trustpilot

I am very disappointed with the service…

I am very disappointed with the service I received from Inter Country. They were very dismissive and ignored my requests for amendment of both the agreement terms and arrangements even though I had mentioned and emailed this to them when I urgently needed to make some changes. They ignored me and then just sent me the tenancy agreement to sign and refused to return my calls after that. They knew I was desperate and needed to move and did not even bother to call me after the agreement was signed to give me moving-in details. I would not recommend them as a tenant.

Nana · 7 October 2022

1/5

Trustpilot

Do NOT rent out your property through…

Do NOT rent out your property through Intercounty! They are hopeless with dealing with problems and, if you dare to complain, a very rude member of staff called Ricci tells you to manage the property yourself! If you don't want to waste or lose money, avoid this company!

R · 29 September 2022

Agent replied · 13 June 2024

I would be really grateful if you could contact me directly to advise which property this relates to so I can look into this for you carolinerutherford@intercounty.co.uk Many thanks

5/5

Trustpilot

Brilliant Estate Agent

Can't reallly say enough about Intercounty! Found them invaluable for getting our house move over the line and even with my daily phone calls (sorry) they were always so friendly and accomodating!Estate agents tend to be looked at negatively but Intercounty have shown just how important having a good estate agent is and I know if we ever move again we will only be using Intercounty!

Michael · 7 July 2017

Agent replied · 13 June 2024

Thank you Michael and Stacey for your review, its lovely to hear that if you ever move again you will only use Intercounty.

5/5

Google

In the process of buying using Intercounty. Marion has been excellent throughout, made it so easy for me being a first time buyer and guiding me through step by step. Brilliant service and keeps you up to date all through out. Would highly recommend

Harry · 25 August 2020

5/5

Trustpilot

Excellent service - I would highly recommend this company.

Have used Intercounty for years, first to let my property, then to sell. Have had excellent service throughout. I would particularly like to mention Alan & Lesley (letting) and Dominic (selling) at the Braintree branch. Whenever problems arose - and there were some- they went above and beyond to sort it out. Nothing was too much trouble. I would highly recommend this company.

Deborah · 21 May 2019

Agent replied · 13 June 2024

Thank you Deborah for your review, it is lovely to hear the team at Intercounty Braintree provided an excellent service.

5/5

Trustpilot

Inter county was recommended to us by a…friend

Inter county was recommended to us by a friend who happily sold in s flat market . We put the house up just before Christmas and moved at Easter.for a price we we’re happy with . Very good service. They use excellent photographer that shows house in true light . Have recommended to others already. Nothing is too much trouble for this company.

Mike · 7 May 2019

Agent replied · 13 June 2024

Thank you Mike for your review and recommending Intercounty.

5/5

Google

I have recently rented out my flat through intercounty Sawbridgeworth and have found the entire team very helpful. They quickly found a tenant for me and have been, friendly, helpful and approachable. They have also gone the extra mile for me to get some paperwork completed to a timescale I needed which was massively appreciated . I would highly recommend for anyone to use.

Andrew · 26 August 2018

Agent replied · 24 August 2024

Thank you Andrew for recommending Intercounty, its lovely to hear the team have been friendly, helpful, approachable and found you a tenant in a short space of time.

5/5

Trustpilot

Me and my husband have just brought a…

Me and my husband have just brought a house with intercounty and they have been absolutely brilliant and very professional and been with us every step of the way with information rearsurance and advice. And I would like to say a massive thankyou to Sarah and her wonderful team for everything they have done for us . And would recommend intercounty a 100 percent.

Joanne · 24 August 2018

Agent replied · 13 June 2024

Thank you Joanne for your review and recommending Intercounty. We hope you will be very happy in your new home.

5/5

Trustpilot

Excellent service

WE have had an amazing experience with the Sawbridgeworth branch couldn't recommend them highly enough. They have made our experience truly a good one and selling our house within 3 weeks of going on the market. They pulled all the stops to make sure we got the best price for our home.Massive thank you too Ben and Marion who have definitely gone that extra mile.

Mr · 16 June 2017

Agent replied · 13 June 2024

Thank you Mr & Mrs Clark for your review, its lovely to hear that Ben and Marion have made your experience amazing.

5/5

Trustpilot

Chelmsford office

Kate and the team in the Chelmsford office have been brilliant dealing with what at times has been quite a stressful long winded sale, always professional and always friendly, i would 100% recommend them and they would be my first choice if / when i move again.Steven Perry

Steven · 14 April 2018

1/5

Trustpilot

appauling service as a tenant…

appauling service as a tenant…. so many issues with leaks, bad plumbing, mould… i would not recommend them as an agent as they only work on landlord instructions

Denise · 5 March 2024

Agent replied · 25 August 2025

Thank you for taking the time to leave your review, we are very disappointed to hear your feedback. So we are able to investigate the matter, please could you let us know your name, property address and contact email. Please email it to amydedman@intercounty.co.uk

5/5

Trustpilot

Thank you James and Doug!

I have been very impressed by the service I have received from Intercounty, Bishops Stortford. In particular, James with viewings and the start of my purchase process, and then Doug who has been great at keeping me informed with progress, and was straight on the case when a chaser was required. I would definitely recommend Intercounty to any buyers.

Charlotte · 13 August 2020

Agent replied · 13 June 2024

Thank you for your review Charlotte. its great to hear positive feedback. Congratulations on your new home.

5/5

Trustpilot

Thank you to the Braintree Letting Team…

Thank you to the Braintree Letting Team at InterCounty. From walking in the door of the office to make an enquiry about letting my property to securing the tenancy was less than a week!!A special thank you must go to Chloe and Luke for quickly providing me with all the information I needed and for organising everything so efficiently. Many thanks,Alison

Alison · 12 August 2019

Agent replied · 13 June 2024

Thank you for your review Alison. It is lovely to hear how quick and efficient Chloe and Luke were in finding you tenant.

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