Trusted Agent profile · Sawbridgeworth

Intercounty Lettings reviews in Sawbridgeworth

4.7

★★★★★ Excellent

841 reviews across 2 platforms

1 Bell Street, Sawbridgeworth, CM21 9AR

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Intercounty's office in Sawbridgeworth, at 1 Bell Street, is rated 4.7 out of 5 across 841 reviews on two platforms, including 154 Google reviews rated 4.9.

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4.9 / 5

154

Reviews on Google

This office

Trustpilot logo

687

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sawbridgeworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Our First Home..

Me and my partner were looking for our first home, and Intercounty were so helpful the whole way through. I was very impressed with Harry S. I explained to him our situation and he helped us find the right home. He was very thorough the whole way through and kept me in the loop with what was going on. I would also like to thank everyone who was involved in our move.

Jordan · 29 August 2019

Agent replied · 13 June 2024

Thank you for your review Jordan. We are happy to have been a part part of the journey finding your first home. Congratulations!

5/5

Trustpilot

Great Support from Intercounty / Doug Whybrow

Great Support from Intercounty & especially Doug Whybrow, who personally ensured that our sale was processed on-time and as quickly and smoothly as possible.

Kevin · 25 July 2019

Agent replied · 13 June 2024

Thank you for your review Kevin. It's good to hear how great Doug handled your sale and your timescales were met.

5/5

Trustpilot

Professional and customer-focussed

Intercounty were very effective, customer-focussed, professional letting agents. They understood our needs quickly and did not hassle us for feedback on every property we saw. They were knowledgeable and personable, whenever we needed information from them they were very prompt and professional. In particular this review applies to Harry S, who was our primary contact and very reliable throughout, however the rest of the team we engaged with were excellent too.

Paul · 5 December 2019

Agent replied · 13 June 2024

Thank you for your review Paul. It is important for our staff to understand the needs of our clients. We will be sure to pass on your feedback to Harry.

5/5

Trustpilot

Great customer care

In all my experiences with Intercounty Estate Agents the team were friendly and helpful with all enquiries. There were good handovers between team members which meant if the person I needed to speak to in the office wasn't in then somebody else was always able to deal with my enquiry. I would highly recommend Intercounty services to all.

Ms · 25 September 2017

5/5

Trustpilot

Recent Purchase

Lisa, Clare, Charlotte, Abi and Josh were all hugely helpful in managing my recent purchase. They were patient, proactive and, above all, personable.

Cherry · 26 September 2019

Agent replied · 13 June 2024

Thank you for your review Cherry and congratulations on your property. Its lovely to hear such positive comments about our team at Saffron Walden.

5/5

Google

Highly recommend intercounty for all your buying and selling needs. Aaron dealt with the sale of my property and couldn’t fault his efforts throughout. Will be coming back in the future.

Jack · 2 September 2025

5/5

Trustpilot

Kate Green and the team at Chelmsford…

Kate Green and the team at Chelmsford made the purchase of my flat really easy and were helpful and professional from first viewing to completion.

Deborah · 28 April 2018

Agent replied · 13 June 2024

Thank you Deborah for your 5 star review.

5/5

Google

Aaron was great and very helpful! Always willing to help and responsive to messages etc. We cannot fault the service!

Charlotte · 27 March 2024

5/5

Trustpilot

A brilliant service

A brilliant service! James and the team in braintree where friendly, extremely helpfull in finding a property. Would definitely recommend using there service.

Nathan · 18 July 2019

Agent replied · 13 June 2024

Thank you for your review Nathan. It is great to hear you are happy with our service and we are grateful we were able to be a part of your journey to find you a property.

5/5

Trustpilot

Our dealings with Doug Whybrow

Our dealings with Doug Whybrow in connection the the sale of our property have been a very positive experience. He has always been easily accessible both on the phone and when calling into the office. He has a very cheerful manner and has always done exactly what he has said he would do. Overall he has been a pleasure to deal with and I would not hesitate in recommending him to anyone.

Hazel · 5 September 2018

Agent replied · 13 June 2024

Thank you Hazel for your review and recommendation.

5/5

Trustpilot

Staff are friendly and helpful

Luke and Jack in the Chelmsford branch have both been so helpful! moving can be so stressful but they have been amazing and answered any questions that we have asked. They have dealt with everything so quickly too we got the property last Wednesday and get the keys this Thursday Would definitely use them again in the future. Thank you all so much!

Jade · 17 August 2021

Agent replied · 13 June 2024

Thank you for your 5 star review Jade! It's great to hear that both Jack and Luke provided such a good service, we will certainly share your feedback with them.

5/5

Trustpilot

Excellent service from both Nicholas and Jake Frisby

Excellent service from both Nicholas the branch manager at Braintree and then from Jake Frisby who regularly kept me up to date with the purchase of our new home. Due to challenging problems at the bottom of the chain they both went out of their way to expedite the process and kept us informed every step of the way.Well done and thank you so much for time and effort.

David · 16 January 2020

Agent replied · 13 June 2024

Thank you for your review David about the service you received from our Braintree branch. Huge Congratulations on your new home.

5/5

Trustpilot

Intercounty at South Woodham Ferrers

Intercounty at South Woodham Ferrers gave us excellent service Andy in particular was extremely helpful during what was not the easiest sale for him I’m sure as we had a difficult chain to deal withbut his tenacity to get the sale through and keeping us informed all along the way showed his professional approach to the job in hand and I can’t thank him enough.A job well done AndyMany thanks.Mr.&Mrs.McGowan.

Malcolm · 23 June 2019

Agent replied · 13 June 2024

Thank you for your review Mr & Mrs McGowan. Its great to hear about the excellent service received from Andy.

5/5

Trustpilot

Great Service!

Friends recommended us to rent through intercounty who has been renting already with them. We had our viewing with the agent Harry S, who was on time, not pushy at all and with all the information about the flat ready for us. Also helping us by replying very quickly to our emails when in doubts. Great attention from every agent in the office as well, definitely will spread the word.

Sebastian · 8 May 2019

Agent replied · 13 June 2024

Thank you Sebastian for your review.

5/5

Trustpilot

The team at intercounty have been outstanding!

The team at intercounty have been outstanding throughtout the process of sale and purchase. I've never once had to chase for updates I've had weekly calls even if there wasn't anything to report, With 7 in the chain that's a huge task! Jenny in particular has been fantastic and has made what could have been a very stressful time completely stress free! I'm incredicle grateful to the team for all their help.

Sarah · 7 August 2017

Agent replied · 13 June 2024

Thank you Sarah for your review, it is lovely to hear Rebecca provided a professional and helpful service.

5/5

Trustpilot

Can't remember these guys and girls…

Can't remember these guys and girls enough. Always working hard to get people through the doors. Very professional and polite someone from the team is always available to talk to. Doug the sales progresor also can't thank him enough for his hard work throughout this sales experience. Once again always there for us keeping us updated every step of the way. Fantastic. Keep up the great work. From Craig

Customer · 27 August 2019

Agent replied · 13 June 2024

Thank you for review Craig - Its fantastic to hear such great comments about our staff.

5/5

Trustpilot

Absolutely amazing service!

Absolutely amazing service!As a buyer of a property they listed, Meg was always available and always called back promptly when busy. I'm surprised she didn't get annoyed from me constantly badgering her about updates, she was honest, friendly, and gave lots of advice which was way out of her remit. A benchmark for all agents!

Jason · 12 March 2018

5/5

Google

My experience with the sales team was brilliant from the start. I wasn't their client but their clients purchaser and I even received top class support from them. They were professional, supportive, friendly, approachable and extremely efficient. I would defiantly recommend using them.

Donna · 25 August 2023

Agent replied · 24 August 2024

Great to hear you were pleased with the service Donna. Thank you very much

5/5

Google

Great estate agents and very helpful. Keep intouch with you, with prompt replies and answer any questions you have. You feel in safe hands.

V · 16 October 2025

3/5

Trustpilot

Mixed experience

I have used Intercounty once to buy a property and was not impressed with their efficiency and knowledge. The process of buying would have been much shorter if they had kept their mind on the process.As for using them as a letting agency, I have mixed feelings. but I have found their staff both good and friendly but lacking in efficiency. they are no worse than other agencies I have used.

Jennifer · 25 July 2017

Agent replied · 13 June 2024

Thank you for your honest feedback Jennifer, we always value and appreciate feedback and use it to help improve our service. I am sorry that in in this instance, you felt that we did not fulfill this role. We would like to understand further how you feel we could have been more effecitvie, and if you would be willing to discuss this please can you email timsimpkins@intercounty.co.uk

5/5

Trustpilot

Highly recommended

Highly recommended. Brilliant customer service from start to finish. Harry Stylianou was extremely helpful and found us the perfect home!

Lois · 17 May 2019

Agent replied · 13 June 2024

Thank you Lois for your review and recommending Intercounty. It is lovely to hear Harry was extremely helpful.

5/5

Trustpilot

Fantastic staff!

Sam Kelly, Jake Frisby, and Debbie Davies (fine and country, sister company to Intercounty) are all outstanding staff. Quick to respond, very helpful, and accomodating. Great selection of properties. Highly reccommend!

Dawnstrata · 25 July 2025

5/5

Trustpilot

Intercounty have been marvellous …

Intercounty have been marvellous especially Megan Izod who has kept us in the know since we have sold our house with them.

Judy · 10 October 2017

Agent replied · 13 June 2024

Thank you Judy for your 5 star review, it is lovely to hear that Megan was marvellous.

5/5

Trustpilot

As a contractor I have enjoyed over the…

As a contractor I have enjoyed over the past couple of years working alongside Dimple.She is easy to get along with, has a great sense of humour, a very professional approach.All of the clients I have been sent to think she is lovely, and speak well of her. I would also like to say all the team have been great, I look forward to a continued working relationship.Rick rdpropertycare

Richard · 27 July 2018

Agent replied · 13 June 2024

Thank you Richard for your review, it is lovely to hear Dimple and the team have been great.

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