5/5
GoogleMarion and the team are amazing, very competent and a pleasure to deal with. Selling more than one property through inter county cannot recommend them higher.
Trusted Agent profile · Sawbridgeworth
Intercounty Lettings reviews in Sawbridgeworth
★★★★★
841 reviews across 2 platforms
1 Bell Street, Sawbridgeworth, CM21 9AR
Part of Intercounty, see every office.
Intercounty's office in Sawbridgeworth, at 1 Bell Street, is rated 4.7 out of 5 across 841 reviews on two platforms, including 154 Google reviews rated 4.9.
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Reviews
Every review we hold for the Sawbridgeworth office, from every platform, shown as written. First names only.
Google5/5
TrustpilotThe one to use
I could not have been more pleased with service the team provided. Always helpful and responsive, they helped us through our sale keeping us informed every step of the way. Compared to other estate events I have recently encountered, this team stands head and shoulders above them.
Agent replied · 13 June 2024
Thank you Keith for your 5 star review, it is lovely to hear our team stands head and shoulders above others.
5/5
GoogleHighly recommend! The two agents that we dealt with, Alex and Kelsey, were so helpful and patient. As a first time renter I couldn't have asked for a better team.
4/5
TrustpilotGenerally very happy with the first two…
Generally very happy with the first two years of service. My only criticism is that I feel I have to double check if a few things are being handled, which, to their credit, the normally are, but I’d prefer not to feel the need to check.
Agent replied · 13 June 2024
Dear Mr Collins,Thank you for your comments, it is nice to hear you are pleased with the service we have given over the last two years particularly as there were some issues to deal with over the tenancy. In managing a property efficiently there is a balance to be struck between handling situations without troubling you unnecessarily and communicating effectively. It is a fine line and something we keep under constant review so this review really does help and is much appreciated.If you would like to discuss this matter further please email me, Jamessutton@intercounty.co.ukMany thanks,James
5/5
TrustpilotExcellent service from Intercounty
Very happy that I chose Intercounty to handle the sale of my house. Sales progressor Doug worked tirelessly to achieve a sale at the asking price, putting in a great deal of effort to overcome difficulties on the buyers’ side. Doug and Intercounty provided a far better level of service than I have experienced from other agencies in the past. If I find myself buying or selling locally in future, Intercounty will be my first port of call.
5/5
Trustpilotestate agent review
Our estate agent Jack worked really hard to help us with our move. It was a tricky situation and he went over and above, was in constant contact and saw it through until the end. Thanks for all of your hard work and help.
Agent replied · 13 June 2024
Thank you Kim for your review, it is lovely to hear Jack worked really hard and went over and above.
3/5
TrustpilotDid a good sales pitch to become …
Did a good sales pitch to become managing agents of our property but disappointed with being kept in touch through getting tenants for our property. Advice/support throughout an already stressful time was not great. Turned it round towards the end but wouldn't recommend them to friends.
Agent replied · 13 June 2024
Thank you for your honest feedback Mr Kelly, we are sorry to hear you found our communication disappointing. We appreciate feedback and will use it to help improve our service.
5/5
TrustpilotImpressive customer service
We were very impressed with the experience of finding our new property with Intercounty. Their agent listened to our preferences, and found us the right property for our needs. Excellent customer service made it a pleasure to use Intercounty to find the right home for us.
Agent replied · 13 June 2024
Thank you Jill for your feedback, it is great to hear your found our customer service excellent.
5/5
TrustpilotI am so pleased we chose intercounty to…sell our house.
I am so pleased we chose intercounty to sell our house.sarah and Charlotte helped us a lot most of the time it was Sarah she would always phone us with a update.Buying and selling is a very stressful time.But Sarah always took the time to talk to me and calm me down.Very nice and good at her job.So thank you very much Sarah. And the rest of the team.Looking forward to moving in to our new house.xx
4/5
TrustpilotI like the fact that I have one main…
I like the fact that I have one main point of contact Eugenio Lecci who I can rely on to keep me informed at all times which is very important to me as I live a long way away from the property rented out.
Agent replied · 13 June 2024
Thank you Linda for your review.
1/5
TrustpilotAvoid
Avoid, Very rarely answer phone, never return calls, bully you to reduce selling price and don't advise you of problems.
Agent replied · 13 June 2024
Thank you for taking the time to leave your review, we are very disappointed to hear your feedback. So we are able to investigate the matter, please could you let us know your name, property address and contact email. Please email it to amydedman@intercounty.co.uk
5/5
TrustpilotAmazing
Amazing, after ages of trying to find somewhere to rent, and feeling so despondent was so lucky to speak to Intercounty. Natasha helped straight away, she was Professional, helpful and understanding. I would highly recommend using Intercounty!
Agent replied · 13 June 2024
Thank you for your lovely review and for recommending us! We will pass on your thanks to Natasha.
5/5
GoogleAs a first-time renter i’ve found Kelsey to be a great help, answering any questions promptly. Super friendly and approachable, thank you for all your help so far!
5/5
TrustpilotHighly recommend!
First time renter and these guys made it the most pleasant experience possible. From start to finish they have been so helpful and professional and on the ball with getting everything together. Would highly recommend.
Agent replied · 13 June 2024
Thank you for your 5 star review Lucy and thank you for recommending us!
5/5
TrustpilotThankyou to Doug and Lisa
Just like to say a big thankyou to Doug whybrow and Lisa carpenter of your bishops stortford branch for making this experience of selling my parents house bearable. It was an emotional rollercoaster, but we got there in the end many thanks x
Agent replied · 13 June 2024
Thank you Kaz for your review.
5/5
GoogleExtremely efficient service, Mollie was especially helpful and always went above and beyond to assist!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery nice and friendly team
Agent replied · 24 August 2024
Thank you for your review! Best wishes in your new home! Best Wishes, Kelsey & the team at Harlow
5/5
TrustpilotMollie Harrison-Stent, Sawbridgeworth branch
I have found the staff at the Sawbridgeworth branch to be extremely helpful. Specifically, I would like to mention Mollie who has been extremely helpful, efficient and quick to respond to enquiries.
Agent replied · 13 June 2024
Thank you for your review! It's great to hear that the Sawbridgeworth team have been extremely helpful, we will certainly share your feedback with them.
5/5
TrustpilotExcellent Service!
Have been over the moon with the help, support and guidance that I received from start to finish with Intercounty. In particular from Matt; who went above and beyond in making our first home purchase as smooth and as stress free as possible!
Agent replied · 13 June 2024
Thank you Alice for your review, it is lovely to hear your were over the moon with the service from Matt and the team.
5/5
TrustpilotIntercounty are always friendly
Intercounty are always friendly, helpful and communicate promptly. If there is ever an issue with the property we rent, Intercounty contact the contractor and the work is carried out promptly. We are completely satisfied with the service we receive and happily recommend them.
Agent replied · 13 June 2024
Thank you Miss Pattenden for taking the time post your review, we really appreciate customer feedback as it helps us improve our service.
5/5
TrustpilotHarry Stylianou - thank you
Harry's been dealing with me since I rented this new flat and I can only say he's very friendly, easy to talk to and professional. I love his prompt attitude to help anytime I need him to. Thank you again.
Agent replied · 13 June 2024
Thank you for your review - It's lovely to hear about Harry's professional & friendly attitude towards finding you a home.
5/5
TrustpilotThe team have been very helpful and…
The team have been very helpful and professional at all times, they made my life easier at a stressful time. Thanks to you all. Thanks Jenny!
5/5
GoogleKelsey in lettings is extremely helpful and personable
Agent replied · 24 August 2024
Thank you for your kind review, it is greatly appreciated. Best wishes Kelsey
5/5
TrustpilotI'm giving 5 stars purely for the …
I'm giving 5 stars purely for the excellent service and communication that I have received from Kathryn Keats throughout my tenancy. She has always been on hand when I've needed help and/or to communicate with my landlord through her.She has been fantastic
Agent replied · 13 June 2024
Thank you Jenni for taking the time to write a review, it is lovely to hear Kathryn provided excellent service and communication.
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Tell us what you need and we'll put you in touch. Intercounty Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sawbridgeworth.
