Trusted Agent profile · Sawbridgeworth

Intercounty Lettings reviews in Sawbridgeworth

4.7

★★★★★ Excellent

841 reviews across 2 platforms

1 Bell Street, Sawbridgeworth, CM21 9AR

Part of Intercounty, see every office.

Intercounty's office in Sawbridgeworth, at 1 Bell Street, is rated 4.7 out of 5 across 841 reviews on two platforms, including 154 Google reviews rated 4.9.

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4.9 / 5

154

Reviews on Google

This office

Trustpilot logo

687

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Sawbridgeworth office, from every platform, shown as written. First names only.

4/5

Trustpilot

Jenny Mallorie - Intercounty

Jenny at Intercounty was always polite, always helpful, did what she said she was going to, and despite a very frustrating house purchase was not only professional but human too.Well done Jenny, I would definitely recommend you. Sally

Sally · 24 January 2020

Agent replied · 13 June 2024

Thank you for your review Sally and your lovely feedback about Jenny.

5/5

Trustpilot

I have dealt with Intercounty for the…

I have dealt with Intercounty for the past 10 years both in a buying, selling & renting capacity.I wouldnt hesitate in recommending them - they always go beyond the call of duty.A special mention for Jack Doug & Caroline

Sue · 17 July 2019

Agent replied · 13 June 2024

Thank you for your review Sue. Its lovely to hear how you have dealt with us for 10 years and been a loyal client to Intercounty. We would like to take this opportunity to thank you for your business.

5/5

Trustpilot

Rental properties

Intercounty Royston have been looking after several rental properties on my behalf for about over 5 years. I have always been very pleased with the personal service I have received and wouldn’t hesitate in recommending their services to other landlords.

Mr · 27 November 2018

Agent replied · 13 June 2024

Thank you Mr Davies for your review and recommending Intercounty. It is lovely to hear you have used our lettings service for the past 5 years.

5/5

Trustpilot

First time buyer - really helpful estate agents.

First time buyer! Doug, Will, Charlie and Olivia have all helped in some way to support us in buying our first house. Lots of questions, supports and visits were never too much trouble. Thank you for all your help and support!

Amanda · 7 December 2017

Agent replied · 13 June 2024

It is great to hear the team at Intercounty Bishop's Stortford were supportive and helpful, thank you Amanda for the 5 star review.

5/5

Google

I have been a tenant for 3 1/2 years and cannot fault the service. Staff have always been kind and courteous. Would definitely recommend!

Chelle · 25 August 2022

Agent replied · 24 August 2024

Thank you Chelle - that's great to know we have looked after you well over that time

5/5

Google

I have rented through Intercounty for six years. Any issues have been swiftly resolved and without quibble. Staff are responsive and happy to help.

James · 25 August 2022

Agent replied · 24 August 2024

Thanks for your feedback James, we do appreciate it and pleased to hear that the Property Management team have been able to sort any issues quickly for you.

1/5

Trustpilot

Rude

This is the first time I have ever left a review but the service has been so bad that other people need to be aware, so I am backing up what my partner said. A certain member of staff is really dismissive and bad mannered - do not ask this company to handle your lettings

Robver · 3 October 2022

5/5

Trustpilot

Brandon and Daniel was absolutely…

Brandon and Daniel was absolutely brilliant. We are first time buyers, they made everything so easy. Thank you so much Intercounty, excellent service !!!

Azatik · 14 February 2018

1/5

Trustpilot

Awful communication skills and poor…

Awful communication skills and poor customer service They charge for everything even renewing the same contract every 6 monthsAll in all very disappointed with the service from Intercounty and will not be renting from them in the future!

Kate · 28 May 2019

Agent replied · 13 June 2024

Thank you for your feedback, we are fortunate to receive very positive feedback in the main so are not dismissive of anything negative. I have taken a look at our notes and can certainly see regular communication between the landlord, our property management team and yourselves however I am very happy to look at this further if you wish to contact me, jamessutton@intercounty.co.uk. Wherever possible a 12 month renewal is offered which would incur less charges and I understand this was the case. All charges are set out in writing prior to entering any agreement to ensure there is a clear expectation.

5/5

Trustpilot

The sales team at Intercounty are…

The sales team at Intercounty are professional, reliable, friendly, helpful and always go above and beyond to do a good job. Can't recommend them more highly. Thank you very much for a speedy purchase, with excellent communication throughout.

Carla · 1 May 2019

Agent replied · 13 June 2024

Thank you Carla for your review and recommending Intercounty. It is lovely to hear the team were professional, reliable, friendly and helpful.

5/5

Trustpilot

A very patient professional team

A very patient professional team. Claire Kirk sold my house & dealt with my purchase. I had 100% faith in her. She didn’t let me & my family down! ⭐️ ⭐️ ⭐️⭐️⭐️👍🏻

Miss · 22 March 2021

Agent replied · 13 June 2024

Thank you for your review about Clare. We are very pleased to hear that Clare and the team delivered such great service, we will be sure to share your review with them.

5/5

Trustpilot

Very professional Company

Very professional Company with extremely helpful staff who keep you fully informed throughout your selling or renting process. Each step has been thoroughly explained to us and this has made our experience of moving stress free and easier than expected.

Jane · 8 June 2017

Agent replied · 13 June 2024

Thank you Jane for your feedback, it is great to hear your move was stress free and our staff were helpful.

5/5

Google

I have been very happy with Ed at Intercounty. Always keeping us up to date with our rental property and very professional. Thanks!

Maggie · 12 October 2024

5/5

Trustpilot

thank you!

Doug communicated with me in a efficient yet friendly manner throughout what sometimes can be a stressful process, giving the reassurance needed that we would push the process forward at all times. Great customer service thank you!

Sarah · 26 July 2019

Agent replied · 13 June 2024

Thank you Sarah for your review. Its great to hear Doug was there to help guide you through what is a stressful process. Doug is committed to providing first class customer service.

5/5

Trustpilot

Andy at Intercounty South Woodham…

Andy at Intercounty South Woodham Ferrer's office ensured our sale went smoothly. Always available to keep us updated or solve any questions or hiccups along the way. Stress free move. Would, and do recommend. Thank you

Beverley · 18 October 2019

Agent replied · 13 June 2024

Thank you for your review Beverley. Its great to hear Andy was there to help provide a smooth sale.

5/5

Google

Extremely efficient, friendly and professional service throughout. A letting was achieved on the first day of marketing at an increased rent. Kept informed at all stages of the process.PositiveProfessionalism

Jeff · 25 August 2021

Agent replied · 24 August 2024

It's great to get positive feedback. Thank you for taking the time to send a review :)

5/5

Trustpilot

Intercounty have been outstanding

Intercounty have been outstanding. Very helpful and most importantly very quick to get my house on the market and viewings arranged in very quick time.House had offers within a week.Would happily use them again and would highly recommend them

Neill · 29 June 2017

Agent replied · 13 June 2024

Thank you Neill for recommending Intercounty, it is lovely to hear you found our service outstanding and very helpful.

5/5

Trustpilot

Great service end to end!

Great service end to end!All the team were brilliant - Alex, Bob, Jack, Olivia, Meg, Doug, and everyone else we've been in contact with along the way, have all been efficient, polite, patient and professional throughout.Highly recommend 5*

Kate · 14 June 2018

Agent replied · 13 June 2024

Thank you Kate for your review and recommendation.

5/5

Trustpilot

Andrew Kershaw was excellent

Andrew Kershaw was excellent, professional and knowledgeable. He also facilitated the sale/ purchase by helping negotiations and being proactive when potential issues arose.

Michael · 12 June 2017

5/5

Trustpilot

I have now rented 2 houses through…

I have now rented 2 houses through Daniel Hawkey at Intercounty Sawbridgeworth and have been very impressed with his courteous nature and professionalism. Also their paperwork is very clear and kept up to date.Ian Bucknell

Ian · 13 November 2019

Agent replied · 13 June 2024

Thank you for your review Ian - Glad to hear how impressed you are with Daniel. Will be sure to pass on your feedback.

5/5

Trustpilot

A cut above

We met Daniel from Intercounty Estate recently and found him to be the most helpful agent we have met during our search for a new home over the last few months. Would definitely recommend!

Zara · 2 March 2020

Agent replied · 13 June 2024

Thank you for your review Zara. Its lovely to hear great feedback about Daniel and that you would recommend us. We hope you are happy in your new home.

5/5

Trustpilot

Jenny and the team have been really…

Jenny and the team have been really helpful during the course of the conveyancing process and kept me updated throughout.

Kate · 3 April 2019

5/5

Google

We chose Intercounty because Marion's initial presentation was very professional and all subsequent dealings with various members of staff have been both professional, courteous and efficient.PositiveResponsiveness, Quality, Professionalism

Tony · 25 August 2021

Agent replied · 24 August 2024

Thank you for your comments. Marion and the team will be delighted with this review.

5/5

Trustpilot

Easy to work with

They have been very helpful and kept me informed throughout the whole buying process. A lot of communication has had to be via email because of my job and they have been great about that too. Fully recommend!

J.Matthews · 21 June 2017

Agent replied · 13 June 2024

Thank you Mr Matthews for taking the time to write a review and recommending Intercounty.

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