Every review we hold for the Santry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have had two experiences with Smith and Butler in recent months. Both have been highly satisfactory.
Danny was extremely helpful: matters were dealt with promptly and efficiently and his local knowledge was invaluable.
William · 23 June 2019
Agent replied · 21 June 2024
Thanks William, happy to be able to assist you.
★★★★★ 5/5
GoogleWe recently rented a property through Smith & Butlers and they were amazing right from the start. Our point of contact in the lettings team was Lesley Meehan and she made the process much smoother than we ever anticipated.
If we had any concerns or queries, Lesley would always be there to address them and put us at ease. Professional, considerate and responsive would be how I would describe our association with the agency.PositiveResponsiveness, Professionalism
Meleesha · 22 June 2021
Agent replied · 21 June 2024
Thanks Meleesha.
★★★★★ 5/5
GoogleWe have just sold our property with Smith & Butler. Danny, Oisin, Christine and everyone else we dealt with were so professional and courteous throughout. Selling/buying/moving house can be stressful, so it was great to get helpful advice from start to finish. I would strongly recommend giving the team a call if you are considering selling your property.
Neil · 22 June 2023
Agent replied · 21 June 2024
Thanks for the review Neil, wishing you well in your new home.
★★★★★ 5/5
GoogleDanny from Smith & Butler Estates was brilliant selling my property did everything required. Brochures were very well set out. Very quick sale and very professional right to the end. Highly recommend them
Pauline · 23 June 2019
Agent replied · 21 June 2024
Thanks Pauline, delighted with the result we achieved.
★★★★★ 1/5
GoogleI used to live in Hazelwood student Village until May 1st, with a contract with Smith & Butler.
3 days before leave the flat, the people from the company, especifically Niall, said us that the depposit that we gave at the beggining (€700 in September 15th aprox.) would be returned a couple of days after leave the flat. In April 9th he sent me an email asking for the bank details. 5 days after I sent him the details, but he never answered my email. Today (June 5th) I'm still waiting for the depposit, and I've sent a lot of emails to Niall, and he has never answered me. I'm very disappointed because I trust in the company, every month I paid the rent on time and achieved with the contract, but Smith & Buttler has not respected me. The minimum is answered my emails.
Cristian · 23 June 2019
Agent replied · 21 June 2024
Hi Cristian, your deposit is held by your landlord Hazelwood Management Co and we do not hold your deposit. The property manager on site (Niall) is responsible for returning your deposit.
★★★★★ 5/5
GoogleDanny & team are absolutely fantastic. They sold our home and we purchased our new home from them. Couldn't have asked for more. Thank you all so much.
Mark & Gemma Gibney
Gemma · 4 November 2024
Agent replied · 25 December 2024
Thanks for the review Gemma, we were delighted to be able to assist you in both your sale and purchase. Now the real fun begins on the renovation!
★★★★★ 5/5
GoogleIt was a pleasure to deal with all the team at Smith & Butler. They communicated well from the outset, presented my property well in their online marketing and achieved a great price. I would have no hesitation to recommend them. A job well done!
Jerry · 23 March 2024
Agent replied · 21 June 2024
Thanks for the review Jerry, delighted to get the sale across the line for you in a timely manner.
★★★★★ 5/5
GoogleI cannot recommend Danny and his team highly enough for their professionalism, honesty and efficiency in all of their business dealings. Great local company to deal with. 5 stars
Helen · 22 June 2020
Agent replied · 21 June 2024
Thanks Helen.
★★★★★ 5/5
GoogleDanny & the team @ Smith & Butler Estates were very accommodating and helpful throughout our engagement with them. I can easily recommend them if you find the property you want is for sale with them. Thanks for helping arrange access when needed and making the process run as smooth as possible for us!
Ciaran · 27 July 2023
Agent replied · 21 June 2024
Thanks Ciaran, wishing you both well in your new home.
★★★★★ 5/5
GoogleWow! Dannys and his staffs experience and deep understanding of the market were invaluable. They provided exceptional service, were always punctual, and was incredibly responsive to our queries.
The entire staff create a great environment, when visiting their office, all professional and more importantly all nice people. Best in North Dublin, highly recommend.
Alan · 27 July 2023
Agent replied · 21 June 2024
Thanks for the review Alan and for placing your trust with us on various projects over the years.
★★★★★ 5/5
GoogleThanks Danny for your support and helpfulness with sale of house. You made yourself available at all times. Thanks again for a very professional service. Highly recommended.
Carina · 22 June 2020
Agent replied · 21 June 2024
Thank you for the review Carina. I'm sure the house will have had many memories for you and your family and there will be many more to come with the young purchasers. Thanks again
★★★★★ 1/5
GoogleAn agency to be very careful with. They hold back deposits for no reason. I am still waiting for my deposit to be paid back and the only reason they have provided is that my landlord is holding it back. They just don't care if I need it to rent another place. Very sad.
Opal · 22 June 2023
Agent replied · 21 June 2024
Hi Opal, we’ve sent your bank details onto your landlord to arrange the refund. We dont hold deposits.
★★★★★ 5/5
GoogleExcellent service. Used another company offering lower charges for a previous property sale and have regretted it since. No comparison in the level of service or the price I received in the end. It a true saying "you get what you pay for". Would highly recommended this company. Their service was second to none.
Ruth · 22 June 2023
Agent replied · 21 June 2024
Hi Ruth, thanks for the review. Delighted with the end result achieved.
★★★★★ 5/5
GoogleA first class professional job done in selling the property, Mr. Butler was particularly sensitive to the fact it was a family home and was incredibly patient in waiting for the whole probate process and supporting the beneficiaries in their decision making process. I would have no hesitation in recommending his company.
Cathy · 27 July 2023
Agent replied · 21 June 2024
Thanks for the review and for placing your trust in Smith & Butler with your family home.
★★★★★ 3/5
GoogleWe've had some issues to say the least. A dispute over damp issues and the agency didn't present all the evidence. They are good when the going is easy but when there were difficulties I was still left sorting most of it and the damp issues only got resolved when I took over.
Sarah · 22 June 2023
Agent replied · 21 June 2024
Thank you Sarah. Lets hope we can now move forward with a smooth letting.
★★★★★ 5/5
GoogleJust completed my house sale using Smith & Butler Estates.
I found Danny Very professional and courtious with all his dealings.
I have ne hesitation in recommending Smith & Butler Estates to anyone who wish to sell or buy.
Many thanks for your service and best of luck in the future.
Michael Nugent
Michael · 22 June 2023
Agent replied · 21 June 2024
Thanks for the review Michael and for the recent referral.
★★★★★ 5/5
GoogleWe recently completed the purchase of our house with Smith and Butler. Can't speak highly enough of Danny who was incredibly helpful throughout the entire process, always responding swiftly to any queries from us and doing his utmost to get the sale over the line to our timeline.
Jill · 25 October 2023
Agent replied · 21 June 2024
Thanks for the review Jill, wishing you both well in your new home.
★★★★★ 5/5
GoogleI had a great experience working initially with Danny and then mostly Mitchell to sell my house. I interviewed 3 agents and chose this company as they seemed both on top of things and were straight talkers. They were highly professional and responsive, and really helped things move along when things got stuck. I would recommend.
Amanda · 3 January 2025
★★★★★ 5/5
GoogleDanny, I can't thank you enough...for everything...your expertise, your patience and your professionalism and your very personable approach. I also want to say that I really appreciated you being at the end of the line no matter what you always got back, you do not know how reassuring that was. I will be highly recommending you to all my friends and colleagues. Wishing you and your colleagues the very best for the future.
Emer · 22 June 2020
Agent replied · 21 June 2024
Thank you for the review Emer. We were absolutely delighted that we were able to assist you in both your search and sale of your property. Delighted that you have found a new home for you and the family which I am sure you will be happy in for many years to come while making many memories. Thank you for choosing Smith & Butler Estates
★★★★★ 5/5
GoogleHad a pleasure doing business with Oisin and Danny, they are true professionals. Always gave us an updates regarding our property. If you are thinking to sell, buy or rent, dont wait and give them a call.
Once again, thank you very, very much for your Hard & Amazing job.
Arnoldas · 27 July 2023
Agent replied · 21 June 2024
Thanks for the review Arnoldas, it was a pleasure working with you and your family and we'd like to wish you well in your new home.
★★★★★ 5/5
GoogleI sold my apartment with Smith & Butler in July 2023. Danny & the team always kept me up to date with how the sale was going, they had lots of viewings & were very attentive during the process. I would highly recommend anyone to use this company.
Jennie · 26 August 2023
Agent replied · 21 June 2024
Thanks for the review Jennie.
★★★★★ 4/5
GoogleDanny recently sold a property for us and the sale was completed with ease, it went very smoothly, I would recommend Danny and his team.
Oonagh · 23 June 2019
Agent replied · 21 June 2024
Thanks Oonagh, much appreciated.
★★★★★ 5/5
GoogleI bought a house off Danny in 2018 and felt he was very open and honest throughout the entire process. I decided to give him the opportunity to sell a house for me since then and I wasn’t disappointed. He was always available to talk and kept us updated on the viewings and offers as they came in. I would recommend Smith and Butler Estates to anyone thinking of selling.
Roisin · 22 June 2020
Agent replied · 21 June 2024
Delighted we were able to assist you in the sale of your property and hopefully on further sales in the future. Thank you for the great review.
★★★★★ 5/5
GoogleDanny at Smith & Butler sold a house for us and we would like to compliment him on his professionalism, stress-free, diligent way he sold our house. He was determined to sell our house even during a economically challenging time... with success! We would highly recommend Smith & Butler.
Aoife · 22 June 2023
Agent replied · 21 June 2024
Hi Aoife, thanks for the review. Delighted to get this over the line for you.
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