Trusted Agent profile · Sandwell
★★★★★
204 reviews across 3 platforms
73 Great Bridge, Tipton, DY4 7HF, Sandwell, DY4 7HF
Paul Dubberley Estate Agents's office in Sandwell, at 73 Great Bridge, is rated 4.3 out of 5 across 204 reviews on three platforms, including 181 Google reviews rated 4.6.
Every review we hold for the Sandwell office, from every platform, shown as written. First names only.
5/5
GoogleBrilliant service, friendly staff
"Thank you for your positive feedback! We are thrilled to hear that you enjoyed our service and that our staff made your experience a pleasant one. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleLaura was my mortgage broker & was amazing start to finish despite the many bumps in the road I had along the way I got the end result I wanted and I am now happy in my new home! Thank you 🎉 …
5/5
GoogleWe recently let a property through Paul Dubberley. Dealt with Holly Clay in the main whom we found to be very knowledgable of the local area and all of the current legal requirements. Block viewings were set up within a few days and the property was let the following week. Found all staff at the office friendly when we called in, and Covid 19 regulations adhered too.
1/5
GoogleBooked to view property 57 gospel oak road on 5th October. I had to cancel a few tasks in work to make this viewing and drove for 45 mins to get there, only to find no one is there to meet us for the viewing. After waiting half hour We went to the office to speak to someone and all they said was ‘oh sorry’ we’ll look into it. Rubbish staff and management by the looks of it.NegativeProfessionalism
Hello, thank you for taking the time to leave a review of your experience with us. We take all of the feedback that we receive very seriously and will relay your views over to the branch manager to assess for future services. Thank you again for your feedback.
5/5
GoogleRecently completed on our first house purchase with the help of Nicola, she was absolutely fantastic from start to finish. Although the chain took a while and there were a few delays, she always tried to get answers for both myself and the seller and worked tirelessly to reach the end. Thank you Nicola!
5/5
GoogleMy first time moving into my own place and i want to give a massive thank you to Nicky at Paul Dubberly. Amazing communication and a really big help to us, definitely would not have been able to do it without her. Thank you again to the whole team but special thanks to you, Nicky :)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have nothing but praise for how lovely the staff have been. Nicola Woodhouse has been truly amazing. Answering any questions I have had via phone and email and has been quick to reply to my queries. She’s Very lovely, polite and patient. I highly recommend Paul Dubberley Great Bridge.
5/5
GoogleRight from the beginning paul dubberley has been amazing and been a massive help with us trying to sell out property. Nicky in particular has been brilliant with getting us viewing, give feedback straight away and generally helping with any question we had. Would highly recommend.
Thank you for taking the time to leave us your 5* review and recommendation Kayleigh Draper! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
5/5
GoogleAll staff at Paul Dubberly were friendly, helpful and able to answer any questions we had. Nicky who tan our viewing of our rented property was so welcoming and friendly, she answered any questions and was really supportive. Good communication and the process of moving in was quick and simple! Would definitely recommend.PositiveResponsiveness, Professionalism
1/5
TrustpilotOVERPRICED
Its not what it use to be. Pd has no more standards. Massively overpricing its properties. Pd Auction style bids with fees in excess of £5000 on properties already overpriced. Once upon a time Paul Dubereley were decent, it's a real shame!
5/5
GoogleA BIG thank you to Dan Flowers for processing my mortgage application, you have been a God send! very efficient and professional service and all details were explained thoroughly in my appointments along with suitable options. I really appreciate the emails and phones call which kept me updated through the whole process. Dan you are 'highly recommended' thank you so much.
1/5
GoogleWe have property for a years, however last 3 days since 21st December, I trying contact in emergencies situation, we have boiler gone, no heating no hot water at property for 3 days on the row. Keep calling to Connell that is also dealing with paulduberley keep me redirected calls, paulduberley great bridge office not picking they calls for 3 days. I am paying for the rent £900 a month and on this situation when I am with my daughter has been going through disaster, keep asking my neighbor to borrow electric heater to keep our self’s over the night warm. I wouldn’t recommend to deal with those in future anymore. I am sorry but in such as situations you must at least get back to my calls and left voicemails Tenant from DY4
5/5
GoogleJust bought my first property using their services! Brilliant team and easy to get in contact with! Kept both me and the seller in the loop throughout the proceeding! Thank you Team!
5/5
GooglePaige was our estate agent and she was brilliant! She was always polite and professional, she helped us with any questions and help us get our first property! We would like to say a big thank you to paige! Great communication through email too.
5/5
GoogleI would like to thank Nikki at the Great Bridge branch, mainly for doing the work of the solicitor s that we’re hired to complete the sale of our property, excellent friendly service and extremely professional, , thanks a lot Nikki x
5/5
GoogleThank you so much for your help to sold our property. We are really happy to work together next time. I also recommend for other people to choose your agency.
Thank you for leaving us your superb 5* review and recommendation Kestutis Kazlauskas. Best wishes, Lucy, Customer Relations.
5/5
GoogleA very big thank you to Nicky Woodhouse and her team at Great Bridge branch for making our home move smooth and easy. She has been supportive, prompt response to mails, polite and respectful. You have done an amazing job! Thank you so muchPositiveResponsiveness, Quality, Professionalism, Value
5/5
GooglePaul Dubberly’s Great Bridge handled my property sale recently. Their service was excellent from start to finish. Nikki & Keanu we’re particularly helpful whenever I had a query. I would 100% recommend using them. Give Keanu and Nikki a pay rise 👍🏻👍🏻 …
Many thanks for your glowing 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleMassive thanks to Nicola for all of her hard work during our house purchase. Every query we had was swiftly acted on with constant updates, a very friendly and approcable person who is an absolute credit to Paul Dubberley's.
5/5
GoogleA big shout out to Nicky Woodhouse and the Great bridge team. I have met nice people but meeting Nicky topped my expectations, she was very helpful, professional and optimistic. Thank you Nicky, I do believe you are God sent. BEAUTY OSAHON SAYS THANKS.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFantastic experience letting a property with this company. Everything was handled so well and quickly. The letting agent I dealt with Holly was brilliant, she is still managing my property and everything I message her about she deals with it straight away. Highly recommended.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFantastic service by Jaydon, very professional and punctual. House was on the market with another estate agents who just gave the run arround and couldn't communicate with either party. Had quite the opposite experience here. Thanks and will be recommending to others. 5⭐PositiveResponsiveness, Quality, Professionalism
5/5
YellExceptional service from Kevin
Our mortgage adviser, Kevin, and his provided service has exceeded our expectations. His respect for us and our desires was a welcomed novelty. During our initial appointments, he paid heed to us and encouraged us to share our expectations and what we were looking for in a property. His constant updates and provision of best options for other needed service ensured we remained in control of and involved in the whole process. He was professional at all times and we are appreciative of the amount of support we have received from him
5/5
GoogleWe have just moved in to our new place and with the help of Paige it has been a stress free process. Any questions I have had have been dealt with quickly and efficiently. Thank you Paige for your professionalism and kind nature :)PositiveProfessionalism
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