Every review we hold for the Sandwell office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePaul Dubberly, is simply the best. This is my first time renting a house in the UK. Shamila, was there to help us out. She is absolutely a good listener, her communication and response was extremely good. I give her a 5 stars for her customer services. I never regret using them.
Tunde · 2 January 2025
Agent replied · 9 January 2025
Thank you for your excellent 5* review and kind words of our dedicated team Tunde. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleHardly ever answer the phone, how can they let out a property for me if they never answer the phone to prospective tenants? Had issues with paperwork in the past too. Gone elsewhere this time round to let out my flat.
Paul · 23 May 2025
Agent replied · 8 July 2025
Hello Paul,
Thank you for sharing your feedback with us. I'm sorry to hear about your experience with our communication and paperwork processes. Please contact us at complianceresidential@connells.co.ukso we can address your concerns directly.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleCan't thank Nicky and Laura enough! Exceptional service and care. Did not feel anxious or worried at any point while they handled my house purchase. They are both assets to PD! Thank you both again! HPositiveResponsiveness, Quality, Professionalism, Value
Hess · 26 October 2022
Agent replied · 25 October 2024
Hello, thank you so much for taking the time to provide our Paul Dubberley team with a 5-star review.
We are so happy to hear Nicky, Laura and the rest of the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleI am incredibly impressed with the service provided by Paul Dubberley - Tipton during the sale of my property. Despite the challenges we faced, Paul Dubberley supported me every step of the way. Nicky, in particular, exceeded expectations, going above and beyond multiple times.
I wholeheartedly recommend this branch for their exceptional support and service.
My sincere gratitude to Nicky and Paul Dubberley - Great Bridge.
Malaika-Rose · 29 March 2024
Agent replied · 25 October 2024
Malaika-Rose Reid many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe service I received from this branch was excellent! Laura made sure I had a smooth process by providing expert advice and support. Thank you!
GK · 26 October 2023
Agent replied · 25 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThere are no words to describe how helpful, kind and wonderful the team at the great bridge office have been.
From day 1 of the whole house buying process to getting the keys, they have been with me every step of the way. A massive thank you to Amy, Dan and Jayden who have been patient with my continous calls and emails and as keen as us with the whole house buying process.
They truly do go above and beyond for you and make your experince less stressful- also keeping a very active 3 year old toddler occupied whilst we were with Dan!! (Thanks amy)
Both my husband and I thank you guys so much for your guidance and assistance in helping us achieve our first family home. You guys are a credit to the company!
Manpreet and Amarjit
Manu · 27 October 2019
★★★★★ 5/5
GoogleWell I have to say is that I am beyond impressed with the team at great bridge in particular Jaydon on sales. I put my house up for sale with him and after a very smooth and interesting 1st meeting with him he understood that I needed my hand held throughout this sale and this is what he has done. Not only has he secured a sale for me he has kept me informed at every stage he has made me feel at ease and i would highly recommend him and the Great Bridge branch to handle every sales and lettings. he was professional, understanding and informative. I am a single parent who works full time so taking time off or doing viewings would have been a problem but there was non he has shown that house selling is easy and less stressful than i could ever have imagined. I am hoping in the next few weeks the sale will be completed after a short time and I thank him and the team from the bottom of my heart and i am looking forward to using your service again. Jaydon does deserve to be recognised for his hard work and termination to help me with this sale and again thank you .
Suzanne · 27 October 2019
★★★★★ 5/5
GoogleNicola and her team, did a great job in very difficult circumstances, I would highly recommend Paul nDubberley Great Bridge.
John · 26 October 2023
Agent replied · 25 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience with Kully was outstanding she is very friendly and the service was very quick we are very happy with outcome.
Harpal · 15 March 2025
★★★★★ 5/5
GooglePaul Dubberley in Tipton is one of the greatest Estate Agents in West Midlands.
Just recently, I got my first home through their branch.
Nicky (Sales Negotiator) helped a lot through this process, especially finding a professional solicitor and arranging the viewings and going through all the paper work.
A hassle-free experience for me.
I sincerely appreciate it. Keep up the good work.
Ali · 26 October 2022
★★★★★ 5/5
GoogleIsabelle was a great help with me getting everything sorted for me to move into my new property would highly recommend coming to this home lettings and buying in Great Bridge as all the team are lovely and approachable and will help you with any issues or quiries you may have.
Leah · 26 October 2023
★★★★★ 5/5
GoogleMassive thanks to Nikky, Laura and the Paul Dubberley team at Great Bridge!!! They definitely made this process a lot less scary and stressful. Very supportive and Nikki and Laura were always available for me to ask questions and gave me prompts from my first viewing to my closing. Thank you!
Sylva · 26 October 2023
★★★★★ 5/5
GoogleNicola as shown so much support in the sale of our property she truly as been there for my every need.
Thank you x
Claire · 23 August 2025
Agent replied · 17 October 2025
"Thank you for your kind words! We truly strive to provide exceptional support to our clients throughout the entire selling process. It was a pleasure working with you. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI was having a lot of trouble securing a mortgage due to the nature of my work , Anthony Brooks , mortgage advisor , couldn't have helped me more , sorted my mortgage and insurances out , made the whole transaction " pain free " , explaining everything along the way so I was always aware of what was happening at every stage of the process . communication was top . I would 100% recommend Anthony to anyone looking for a mortgage
Ann · 27 October 2018
★★★★★ 5/5
GoogleWe bought our first house using Paul Dubberly in Great Bridge, which can be a daunting experience when you know nothing about the process like us! Anthony was amazing and talked us through the process from start to finish and did all the chasing. If we had any questions he would answer them honestly and gave us realistic expectations on when we would complete. I will definitely be asking for him when we need help in the future and have recommend him to many family members and friends. Excellent service and a very friendly and nice person. Thank you!
L · 27 October 2018
★★★★★ 5/5
GoogleI have bought a property through Paul Dubberley, Great Bridge branch and I have been going through Skye. She has been absolutely brilliant the whole way through the service and has been very easy going and easy to get hold of when I had any questions.
Astro · 16 November 2024
Agent replied · 23 November 2024
Many thanks for your marvellous 5* review Astro. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey made the process as smooth as possible. Nicola was always quick to answer any queries I had and was extremely helpful throughout every step of the process. I never felt like I was not being taken care off. From enquiries to completion it was smooth sailing. Would 100% recommend.
Nana · 26 October 2023
★★★★★ 5/5
GoogleFrom the moment I spoke to everyone at Paul Dubberley I felt reassured.
From valuation to mortgage advice to help throughout the whole journey from deciding to sell / purchase through to completion.
Everyone was professional and friendly and Id fully recommend.
The only negative experience was we used their recommended solicitors; Talbots. They were unbelievably poor. Id definitely use Paul Dubberley again but without Talbots.
Jennie · 26 October 2023
Agent replied · 25 October 2024
Thank you Jennie for your 5* review of our local Estate Agency Team. Kind regard, Scott @ Customer Care
★★★★★ 5/5
GoogleI have just moved into the property I rented through Paul Dubberley Great Bridge. From start to finish Paige was extremely helpful, very professional and was able to answer any questions I had. As I moved from London to Dudley which could be stressful with two children, Paige made the whole process seamless. I am very pleased with the services and would highly recommended Paul Dubberley Estate.PositiveResponsiveness, Professionalism
Linda · 26 October 2021
★★★★★ 5/5
GoogleI sold and bought my house through Paul Dubberley, Tipton. I found that the sales team went above and beyond for me aswell as for my buyers! Christian was always very friendly and helpful, always explaining the different stages of the sale and purchase. I would recommend Paul Dubberley to anyone! No one better to help you with your first house sale and/or purchase!PositiveResponsiveness, Quality, Professionalism, Value
Ethan · 26 October 2021
★★★★★ 5/5
GoogleI couldn’t fault the customer service with this branch. Unfortunately our house buying didn’t get over the line but these guys were brill! A special mention to Nicola, she was our go to person and she was very professional. Keep up the good work Nicky!
Luke · 26 October 2023
★★★★★ 5/5
GoogleI bought a property through Paul Dubberley. The team had excellent customer service. Christian was always available to help and went above and beyond for me. I’d give 6 stars if that was an option. Christian and the team helped me through all manners of my purchase and explained the process thoroughly! Thanks for all your help! 10/10 would highly recommend them to anyone!
Victoria · 26 October 2021
★★★★★ 5/5
GoogleLaura is absolutely fantastic! She dealt with my re mortgage from start to finish, explained everything in a thorough way and provided excellent service and was always on hand for any questions! People purchasing I would highly recommend her, she’s the best advisor I’ve come across! Thanks Laura, such an asset to the company 😊 …
Nicola · 26 October 2022
★★★★★ 5/5
GoogleAs a first time buyer i would 100% recommend the Tipton team ! Laura was really helpful in explained the whole morgage process and finding one best suited to us. Always recieved quick reaponses from both Laura and Nicky either by phone or email.
Lana · 26 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.