Every review we hold for the SANDBACH office, from every platform, shown as written. First names only.
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5/5
GoogleLooking for a new house to rent had been such a difficult and complex process for us until the staff at Stephenson Browne got in touch with us after our inquiry on one of their listed properties. They made our search for a new house to rent so much easier right from the house viewing to when we eventually moved into our new home.
Daniel Β· 26 March 2025
Agent replied Β· 10 November 2024
Hi Daniel
Sorry to hear you were finding the process difficult but delighted to hear it was a process which became easier once you got in touch with ourselves.
Thank you for taking the time to leave a review, we appreciate it.
SB Lettings Sandbach
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5/5
GoogleStephenson Browne Ltd, Sandbach made the process of moving into my new home straightforward and they were happy to guide me, and to give me good and honest advice. The staff have been responsive and supportive from enquiry to moving in, and continue to be so now that I have moved into my property and I am settling in. I would definitely recommend them.PositiveResponsiveness, Professionalism
Alexandra Β· 24 August 2021
Agent replied Β· 28 May 2023
Thank you so much for your lovely comments. We hope you are very happy in your new home.
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5/5
GoogleFrom the very first contact they have been patient, courteous, helpful in everyway. I must have spoken to three people in the organisation and all of them were delightful. They new exactly who I was and what case they were dealing with. I don't think I heired the expression "Bear with me" once.
Joanne and Jen have been very helpful and I think there was one other young lady who kept me on the straight and narrow. I'm not very good with names - have difficulty remembering my own!
Alan Β· 26 March 2024
Agent replied Β· 1 January 2024
Hi Alan,
Happens to us all re remembering our names :)
Thank you very much for taking the time to leave us a review!
All the best,
SB Sandbach Lettings
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5/5
FacebookI have just completed on a property through Stephenson Browne and they have been absolutely amazing from day one. Cathy has been there to advise and support me though the whole process. Thank you for making a difficult time in my life just that little bit better. π π
Claire Β· 2 November 2024
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5/5
GoogleEveryone in this branch has been very friendly and helpful. They always wave and say hello. They also very quick at responding to my enquiries. The documentations have been very clear, always up to date. I truely appreciate everyone in this branch who helped me to move in my new home!
Yvonne Β· 26 March 2025
Agent replied Β· 23 August 2024
Hi Yvonne,
Very kind comments, thank you!!! We do like to think we're a friendly bunch :)
All the best,
SB Sandbach
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5/5
GoogleI had a great experience working with Kelly, my lettings agent. She was incredibly friendly, approachable, and made the whole process feel smooth and stress-free. What really stood out was how quick and responsive she was to any questions I β¦
Harry Β· 22 June 2025
Agent replied Β· 26 March 2026
Hi Harry
We've got a good one in Kelly, and it is very pleasing to see that you agree! β¦ More
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5/5
GoogleWe have just moved in to our new property. Jenny was amazing, very helpful. Love love love the house
Kevin Β· 26 March 2024
Agent replied Β· 23 August 2024
Hi Kevin,
Very pleased to hear you love the house :)
Thanks so much for taking the time to leave your review.
SB Sandbach
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5/5
GoogleSuperb service, regular updates and great presentation of sales brochure
Nigel Β· 26 February 2026
Agent replied Β· 26 March 2026
Thanks for the five stars and kind words Nigel.
All the best,
SB Sandbach
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5/5
GoogleBelle & Alison were enthusiastic, supportive and communicative throughout the sales process and managed enquiries professionally and with sensitivity. The whole process was made easy and problem free. I'd recommend the team at Stephenson Browne Sandbach office.PositiveResponsiveness, Professionalism
Simon Β· 24 August 2022
Agent replied Β· 28 May 2023
βThank you for your kind words Mr Thompson, we really appreciate the feedback and are so pleased to hear that you would recommend usβ
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5/5
GoogleExcellent company to deal with. All staff a very helpful and friendly explaining everything that going to happen.
I would highly recommend this estate agent.
Thanks to everyone that been involved.
Pauline Β· 30 July 2025
Agent replied Β· 29 December 2025
Hi Pauline
Thank you for taking the time to leave a review, really pleased to hear that you would recommend us.
All the best,
SB Sandbach
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5/5
GoogleStephenson Browne has sourced various tenants for my small rental over many years.
I trust they will find suitable & reliable tenants, and so far they always deliver. Itβs a pleasure to deal with a friendly and approachable team.
Lucy Β· 17 March 2025
Agent replied Β· 26 March 2026
Hi Lucy
We appreciate your repeat custom and thank you for taking the time to leave a review, very happy to receive 5 stars from you :).
All the best,
SB Lettings Sandbach
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5/5
GoogleFrom the start James, Alison and Belle have been pleasant, professional and shared in our excitement as much as we have. Staff and a company that get it right first time who look after all parties involved.
Michelle Β· 26 March 2025
Agent replied Β· 26 March 2026
Morning Michelle
Really nice to receive this review and have the team mentioned :) , thank you!
All the best,
SB Sandbach
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5/5
GoogleWe bought a house through the Sandbach office of Stephenson Browne this year and had such a positive experience with them that we wished we had sold our old home via them too. We spoke to Alannah and Paul throughout the process, both of whom were polite, professional and helpful. Their communication was excellent, which is something that was sorely lacking with our own estate agent. I would not hesitate to recommend them and they would certainly be our first port of call in the future if we look to sell our house.
David Β· 29 May 2018
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2/5
GoogleMy son suggested that I should use Stephenson Brown to handle the sale of our house.I am so happy that I followed his advice.I was kept informed at each stage of the process and they ensured that I received feed back after viewings.A really professional and friendly attitude.
Achieved a sale at the asking price after three weeks-can't ask for better than that.
David Β· 26 March 2025
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5/5
GoogleRenewing our tenants contract and the handling of a rent review was exceptional
Glyn Β· 1 August 2025
Agent replied Β· 29 December 2025
Hi Glyn
We'll take exceptional :), thank you very much!
All the best,
SB Lettings Sandbach
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5/5
GoogleFrom the first meeting with Belle, through all viewings and management of the process of selling all staff we engaged with were great!
Andy Β· 26 March 2025
Agent replied Β· 23 August 2024
Hi Andy,
Thank you for taking the time to leave a review, we're delighted to hear you were pleased with our service.
Best wishes,
SB Sandbach
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5/5
GoogleExcellent service all round. Always friendly and helpful and kept us well informed throughout the whole process. Can't recommend highly enough.
David Β· 26 March 2025
Agent replied Β· 10 November 2024
Hi David
Thank you very much for your comments and five star review, very much appreciated!
Have a nice weekend,
SB Sandbach
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5/5
GoogleBella, Alison and Kathy are simply first rate. The best estate agents I have encountered as they take a personal approach to every aspect of their work with the client. Such a lovely team and a professional service in every respect.
C Β· 26 March 2024
Agent replied Β· 29 August 2023
Wow...... what a review!!
Thank you very much for taking the time to leave your comments.
It was a pleasure working with you,
SB Sandbach
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5/5
GoogleAll members of staff were friendly and knowledgeable and kept us well informed at each stage.
Helen Β· 27 March 2025
Agent replied Β· 16 April 2025
Hi Helen
Lovely to receive your review, thank you!
All the best,
SB Sandbach
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5/5
GoogleIt has been a great experience and very easy from start to finish
Chris Β· 25 April 2025
Agent replied Β· 26 March 2026
Thanks for the five stars and comments Chris.
From all the team @ SB Sandbach
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5/5
GoogleThe company staff are friendly and responsive to queries. We're glad to rent our house from the staff, Jennifer, she shows her professionalism throughout the process, willing to listen and explain to us on our queries. The process is smooth and we're happy with it. Thanks for their help and so we can settle down quickly in this sweet home.
Josephine Β· 28 May 2022
Agent replied Β· 28 May 2023
Thank you for your comments they are very much appreciated, and I am pleased you found the whole experience seamless. Jennifer is a very valued member of our team and is always willing to go that extra mile. We hope you are very happy in your home and have settled into life in Sandbach.
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5/5
GoogleSB have provided an excellent letting management service to us over thge last 10 years or so and I would be very happy (and have) to recommend them to anyone thinking of letting out a property.
J Β· 26 March 2024
Agent replied Β· 8 January 2025
Hi Janie,
Thank you very much for the review, and your comment re recommending our services to others, we really appreciate it.
Have a lovely Christmas!
SB Sandbach
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5/5
GoogleVery easy to communicate with, swift responses and clearly understood our needs.
Michael Β· 26 March 2025
Agent replied Β· 26 March 2026
Hi Michael
Thank you very much for the five stars and kind words.
All the best,
SB Sandbach
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5/5
GoogleStephenson Browne were great. Very enthusiastic, friendly and communicative! Would recommend
Claire Β· 26 March 2025
Agent replied Β· 10 November 2024
Hi Claire
Thanks very much for the kind comments and five stars, we appreciate it!
All the best,
SB Sandbach
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.