Stephenson Browne Sandbach reviews

★★★★★ 5/5

Google

From the off I had a great experience with Stephenson Browne Sandbach; Belle came out to do my valuation and was very friendly and helpful and consistently supported throughout the sale process. The team at Sandbach are absolutely phenomenal, especially Cathy who went over and above to get our sale over the line. Cathy spent hours chasing solicitors and following up with not only our buyers but the estate agents and solicitors further down the chain. On the day of completion everything was incredibly tense and solicitors were moving very slowly, however, Cathy kept on top of the situation and kept me updated throughout the day. I would highly recommend Stephenson Browne to anyone looking for a supportive and dedicated estate agent in the Sandbach area.

Philippa · 26 January 2026

★★★★★ 5/5

Google

Kelly was fantastic from start to finish in helping me secure a new tenant. Communication was excellent throughout, she was always available at any time of the day and kept me fully updated at every stage. She was highly professional, and even the tenants commented on how impressed they were with her attitude and communication. Kelly also went above and beyond by ensuring that I obtained a up to date EPC and EICR so the property was safe and compliant. I couldn’t recommend her highly enough, a real pleasure to work with.

Andy · 30 October 2025

★★★★★ 5/5

Google

We recently had the pleasure of working with Belle, Cathy, and Alison at Stephenson Browne Estate Agents Sandbach to sell our house, and the experience was nothing short of exceptional. They worked incredibly hard to secure a buyer for us, consistently going above and beyond our expectations. Their dedication, commitment to delivering on their promises, and constant communication made the entire process smooth and stress-free. Each step of the way, Belle, Cathy, and Alison were professional, diligent, and genuinely caring, ensuring that we were well-informed and comfortable with every decision. We give Stephenson Browne Estate Agents Sandbach a well-deserved 5 stars and highly recommend their services to anyone looking to sell their home. Their team is a standout in the real estate industry, and we are immensely grateful for their hard work and dedication. Thank you, Belle, Cathy, and Alison, for everything!

Scott · 26 March 2025

★★★★★ 5/5

Google

Brilliant letting agent! Always quick to respond to issues, and friendly. Helen in Sandbach was always excellent to deal with.

Will · 15 April 2026

★★★★★ 5/5

Google

The best estate agents in the country, the team is tremendous, but if you need help in your most desperate moment Kelly Proctor is the one, an absolute legend what a lady I’ve never seen a company crumble so quickly after a 5 minute phone call with Kelly, brilliant professional and tenacious with heart Kelly is your lady to have backing you up, did I mention that Kelly is a legend! Thanks so much for all the support and help in finding our dream home.

Jimmy · 1 August 2025

★★★★★ 5/5

Google

Alison Southern visited the property to provide us with a quote and explain their services. All options were explained in a clear and friendly manner, and there was no pressure exerted throughout. We opted to go with Stephenson Browne and service was exceptional. James did the photography which was highly professional, and we were advised of any viewings of the empty property. We used the “Iamsold” modern auction method and the house sold within weeks. Highly recommended!

Mike · 26 January 2026

★★★★★ 5/5

Google

I love love love and can’t recommend Stephensone Brown Sandbach enough to anyone who is considering a potential house move. Belle, Alison and Cathy are impeccable in what they do. I would be delighted to sell with them over and over again, I wish the process could almost re-start so I can continue to talk to them almost every day (they keep you so involved and so informed throughout each stage, it’s everything and more you could ask for). Keep smashing it ladies, you’re the best in the game! xxx

Karolina · 26 March 2024

★★★★★ 5/5

Google

Vanessa and Kelly at Stephenson Browne Sandbach were incredibly helpful and kind along the process of renting out this property. The application process was made very easy and I really appreciated the regular updates along the way. This was probably the quickest and easiest time I have had renting a property.

Maya · 22 May 2025

★★★★★ 5/5

Google

We had the most soul destroying things happen while selling our house, multiple pull outs from the bottom of the chain and the house going on and off the market several times because of this. Stephenson Browne were amazing, from the branch in Newcastle under Lyme to Cathy at sales progression everybody worked tirelessly to push the process along. This team throughout have gone above and beyond. They are nothing short of amazing and I cannot thank them enough. Brilliant estate agents, I would not use anyone else. Thank you

783 · 29 November 2025

★★★★★ 5/5

Google

Stephenson Browne have been fantastic from start to finish. Friendly, approachable, realistic and fair. We are grateful for their guidance, especially from Belle and Alison. James' photographs were fantastic and really showed the house in a realistic but great light. Thank you so much for your support and we will 100% be recommending you to everyone we know.

Clare · 19 March 2026

★★★★★ 5/5

Google

A great service all round, the communication and help I received throughout was of the highest quality. I couldn’t recommend Stephenson Browne highly enough! Thank you so so much! And a special shout out to Belle Smith and Cathy Hutchinson for all their fantastic help throughout.

Joseph · 26 March 2025

★★★★★ 5/5

Google

What a refreshing change to all the rest! From the initial enquiry, the team at Stephenson Browne have been professional, communicative, informative and prompt. All one ever asks. Everything was smooth and very efficient. I’ve dealt with many agents in the past, these are highly recommended. And a special mention to Abi and Jenny. Easy to reach and prompt to respond. I would not hesitate in recommending this business.

Anthony · 26 March 2024

★★★★★ 5/5

Google

Kelly has been excellent in the onboarding process from taking the initial phone call I made to collecting and processing the required documentation I have provided. Very personable and professional, a straight talker (one of my favourite …

Steve · 22 June 2025

★★★★★ 1/5

Google

It's a great shame the old team left and that the Sandbach branch is now run by the Crewe office. Staff turnover seems high and no one answers the phone anymore. The basic level of communication by email is very poor and lacks any form of professionalism. Lastly, if you are looking for a new tenant and want to avoid the problems I have experienced, I strongly suggest you do the vetting yourself!

Churlish · 30 October 2025

★★★★★ 5/5

Google

The communication from the staff at Stephenson Browne has been excellent, I’ve been kept aware of every stage of the process. Alison is especially warm and friendly aswell as maintaining a professional approach.

Fitzy · 26 May 2025

★★★★★ 5/5

Google

I have used Stephenson Brown for 10 years. Staff have changed but the approach and communication has not. Nice people to deal with, quick to get in touch and solve any issues, proactive, reasonable fees. The last time we put the property up to rent, a tenant was confirmed within an hour!

Nicole · 26 February 2026

★★★★★ 5/5

Google

Amazing company. Big shoutout to Kelly for all her hard work, patience and kindness throughout the process. Property looked exactly like the images.

Denise · 31 August 2025

★★★★★ 5/5

Google

Kelly is an absolute legend. This lady has a lot of heart. She goes above and beyond to help you through what ever problems/concerns you may have. She puts you at ease instantly and made the process super smooth. Lovely genuine/caring lady. An absolute credit to the company. “Thank you so much Kelly”

Julie · 1 August 2025

★★★★★ 5/5

Google

Stephenson Browne: A Cut Above the Rest! Over the past two years, my partner and I have had the pleasure of working with Stephenson Browne for multiple property purchases, and I can confidently say they are the best estate agent we've ever encountered. From start to finish, their service has been absolutely amazing. A special shout-out must go to Alison and Belle, who have been instrumental in making each transaction smooth and stress-free. Their professionalism, knowledge, and genuine care for their clients are truly exceptional. They went above and beyond to understand our needs, kept us informed every step of the way, and were always available to answer our questions. Honestly, they've made buying property feel significantly less daunting! We've dealt with other estate agents in the past, but Stephenson Browne stands head and shoulders above the competition. Their commitment to customer service is second to none, and their expertise in the local market is invaluable. If you're looking for an estate agent that you can trust and who will go the extra mile for you, look no further than Stephenson Browne. Highly recommended!

Phillip · 26 March 2025

★★★★★ 5/5

Google

We have been absolutely delighted with the service that we have received from the whole team at Stephenson Browne. They have taken us through the whole difficult process of selling a home with total professionalism. Communication has always been spot on. Would highly recommend.

Jeremy · 26 February 2026

★★★★★ 5/5

Google

We’re purchasing a property through Stevenson Browne, Sandbach, and Alison Southern is our Senior Property Consultant. …

Corey · 22 July 2025

★★★★★ 5/5

Google

I wasn’t sure what to expect renting my house out for the first time but from the minute I met the first agent, I felt completely at ease and in safe hands. The whole process has gone smoothly thanks to the help and friendliness of the Stephenson Browne staff. I have felt a valued customer throughout and will definitely be recommending their services. The Sandbach branch have been brilliant, every single member of staff.

Amy · 26 March 2025

★★★★★ 5/5

Google

Belle was friendly and professional throughout the whole process, nothing was too much trouble and she kept you informed at all times. Great service!

Abbey · 26 March 2025

★★★★★ 5/5

Facebook

I chose Stephenson Browne as I trusted Alannah and the team to work with me and meet a tight deadline to secure my next home on a new build development. As the first point of contact for any potential buyers, I had absolute faith that they would represent myself and my property well. They did not let me down! Alannah had my property ready to market within a week. Alison and Jen not only arranged but, carried out numerous viewings during my first weekend on the market and Kathy ensured that the sale (that soon followed)progressed without delay. From me - Thank you! A great professional service, from a friendly, approachable agent with good local knowledge 😁

Carl · 9 April 2019