Butters John Bee Sandbach reviews

★★★★★ 5/5

Trustpilot

Excellent service and brilliant communication

Just writing to say thanks to BJB Lettings for their continued, great service. Julie C in particular has been most helpful and communication has been very swift, polite and professional. The letting has always been very well managed and I have no issues to report.

Richard · 19 March 2020

★★★★★ 5/5

Trustpilot

Very big thank you to Jenna Stelfox

Very big thank you to Jenna Stelfox, helped me out with everything I needed and did so very quickly. Great stuff, we’re very happy in our new home.

Jack · 6 July 2020

★★★★★ 5/5

Trustpilot

I let my house with Lucy strassmann I…

I let my house with Lucy strassmann I really appreciate her because of her commitment.she always reply my email asap she never let me down .in fact because of Lucy customer service agree me to let my house with them.i really happy with her.

Sohail · 19 June 2020

★★★★★ 5/5

Trustpilot

Single Point of contact

Rebekah Gill has provided both excellent and very helpful service which has been very much appreciated. In particular she has been a single source of efficient assistance and contact throughout a new tenant taking occupancy rather than me being bounced from dept to dept.

Hugh · 18 June 2020

★★★★★ 5/5

Google

Nice service! Highly recommended! Specially thanks for Natasha, she give a great help for you to find the property! Thank you so much!

Frances · 13 June 2023

★★★★★ 5/5

Google

Thank you for quick, efficient, friendly and helpful service, especially over the Christmas period.

Alasdair · 14 January 2024

★★★★★ 5/5

Trustpilot

Molly Farrelly

Molly is great to work with, she’s always professional, fast paced and we always get the information we require. She’s a pleasure to work with.

Charlotte · 11 December 2020

★★★★★ 5/5

Trustpilot

Wow what a service

From start, very experienced fast moving. My house details and images were very professional. I sold and purchased all within 9 days . Excellent service

Jane · 6 March 2023

★★★★★ 2/5

Trustpilot

Disappointed

Quite disappointed overall from my experience with BJB. Had multiple issues with the property i was in, including a faulty front door which was reported December 2019. I moved out last month and this still hadn't been sorted. Its the letting agents job to ensure the landlord keeps the property in a livable and safe condition. This was not done and as a tenant i shouldn't have to be chasing for updates every week.

Kayleigh · 7 July 2020

★★★★★ 4/5

Trustpilot

I would recommend BJB

Their initial valuation was way out (but the same as 2 other agents I invited to quote). Professional service and they obtained a sale.They kept me up to date with viewings and feedback. All their staff that I had contact with were professional and helpful.

John · 13 April 2019

★★★★★ 5/5

Trustpilot

Tenancy

Absolutely brilliant, helped me find the perfect house. Lucy was great in making sure everything was organised and planned in time for the move in date.

Peter · 9 June 2020

★★★★★ 5/5

Google

Gave us all the help we needed, this is a very good local estate agents, with loads of info,

Steve · 17 August 2023

★★★★★ 5/5

Trustpilot

Fantastic experience with Laura and…

Fantastic experience with Laura and Hayley from the Stafford branch. Very straightforward process from viewing to move in. All my queries were answered quickly and the staff couldn't have been more helpful. Would definitely recommend to anybody looking for a hassle free letting agency.

Sarah · 20 August 2019

★★★★★ 5/5

Trustpilot

Thank you so much to the team in…

Thank you so much to the team in Winsford. Very professional,friendly, and helpful. All the team Layla , Kathy, Lauren and Tresa.. whoever you spoke to. Also mentioning Amit who came and valued and took brilliant photos. Had an offer in the first week.

Barbara · 10 August 2019

★★★★★ 5/5

Trustpilot

Fantastic service

Brilliant service from the begining,from taking photos to completion.Never sold a house before and they helped every step with what to do with regards to selling.Was informed on a weekly basis of progress by Nicola and had a successful sale,would recommend this company.

Jean · 28 December 2019

★★★★★ 5/5

Trustpilot

Denise has helped us sell our house and…

Denise has helped us sell our house and has been amazing throughout the process. Huge thank you to her and the team!

Olivia · 15 May 2023

★★★★★ 5/5

Trustpilot

Benjamin Parry - BJB

Benjamin Parry assisted me with some maintenance that needed carrying out on my flat, he was very communicative and reliable, friendly and very helpful! Very understanding of my timetable and didn't keep me on the phone too long (which is always annoying when you're told a conversation won't last too long and then end up listening to somebody speak for forty minutes) - very concise and fixed my issues quickly and calmly!

Katy · 12 November 2020

★★★★★ 5/5

Trustpilot

Molly Farrelly has been great to with…

Molly Farrelly has been great to work with at bjb and when ever needed is there to help. Great asset to the team.

Thomas · 25 January 2021

★★★★★ 5/5

Trustpilot

Thank you Carol Yearsley

I have been trying to sort out something for about 2 weeks. Thanks to Carol Yearsley She managed to help me resolved with 1 call

Ahmad · 3 July 2020

★★★★★ 5/5

Trustpilot

BJB rental

Had a very easy and positive experience with Lucy Strassmann, when going through the rental process for a property. Got responses nice and quick and a very enthusiastic environment was provided by Lucy making the process run through alot smoother.Definitely would recommend.

Dinesh · 24 February 2020

★★★★★ 1/5

Trustpilot

Extremely unprofessional letting…

Extremely unprofessional letting agents. Disorganised, underhand, dishonest and unethical. Their only interest is in profits. Customers are not treated well or respected. I will not use this company to let a property again.

Machine · 13 February 2022

★★★★★ 5/5

Trustpilot

Very happy customer.

Very happy with the exceptional service from bjb Crewe Lettings team - Emma Sandland and Steve Parker have both gone above and beyond to help me overcome some difficult, unforeseen issues- nothing is ever too much for them. Very pleased, thank you.Many thanks,Mr Bass

Matthew · 1 March 2019

★★★★★ 1/5

Trustpilot

They value your house way too low

They value your house way too low. Dourish and valued our house at 260k and they said for a quick sale £230k disgusting

Franj · 24 March 2023

★★★★★ 5/5

Trustpilot

Excellent

We've just rented a beautiful house with the help of BJB and everything was very thorough and the team is very nice and helpful. We are extremely pleased with everything so overall I strongly recommend BJB for anyone looking for professionalism. Thank you!

Alexandra · 25 July 2019