Every review we hold for the Saltaire office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThese guys rent a house to a man that has stood and threatened to beat up a lady in her 40s that has had below the knee amputation on both legs due to sepsis , because he was screaming and threatening his girlfriend that much she knew, she had to go help the poor girl. 4 houses in a row, 3 bought, 1 rented, 1 has moved out and left house empty, 1 has house on market desperate to leave, and the poor disabled lady just dreams of it not happening. There tenant last night parked on my drive, he wouldn’t answer the door, to move it, I parked my van at bottom of drive, I woke up this morning to my passenger side window smashed and my van rolled into a wall!!!! This company are happy to have unemployed no mark losers claiming benefits and ruining people’s lives.
Pavel · 1 December 2018
★★★★★ 5/5
TrustpilotLovely little branch in saltaire and…
Lovely little branch in saltaire and all staff are inviting and friendly. But Lucy Feather in particular stood out to me as she is my property manager and she has so far made the whole journey for me so easy. She has always been prompt on answering any queries I have. Even though I have had lots of questions as this is my first move she has always been patient and supportive and done her best to assist me. She really deserves a praise ! Such a bubbly and easy to speak to individual whether it’s over the phone or face to face.
Samreen · 26 November 2018
★★★★★ 5/5
GoogleMartin & Co handled the end of tenancy and reletting in a thoroughly professional manner and provided a first class service, offering sensible advice over contentious issues involving tenant's deposit. Well recommended for any landlord, especially one remote from the area.
Rob · 22 April 2021
Agent replied · 26 May 2024
Thank you Rob, we really appreciate the positive feedback , kind regards
Angela
★★★★★ 5/5
TrustpilotTop class, friendly and highly efficient agents
As soon as Jill (negotiator) surveyed the property she phoned me to discuss things. It was clear how thorough and efficient and helpful she was, since she had clearly assimilated every detail. So I chose her in preference to another agent. They sold the house within a week of putting on market, and were absolutely excellent, always ready to chat, agreeable and helpful and I believe it was this attitude that made the sale so speedy, and attained the full asking price. I cannot recommend them highly enough. Thoroughly professional throughout the process and more than that, basically all nice, likeable people.
Geoffrey · 19 August 2018
★★★★★ 1/5
FacebookTerrible service not helpful at all . Wallpaper has claw marks all over it and these so called managers have simply said he doesn't have a cat ? Because he says so ? We are out of pocket because all the photos of the damage , dirty carpets , ripped walls , dirty cat lit in the bin stinking and oven , smashed light fittings ! All This after paying Martins to manage !not management of our property is the word they say we will get £60 and £55 as the tennant who must have pooed in cat lit and not the toilet ! Does not have a cat so we can pay as Martins are not capable . If you want them to manage your property please don't as they leave you hundreds of pounds out of pocket like they have with us . Terrible firm ! They have been worse than the tennant as we honestly thought that they were looking After our interests and they do not !!! I will be finding out who I report this terrible firm to ! They would have seen the cat that he didn't have if they had checked the tennant in the house as they promised ! Check .. what check ? They didn't know they were even managing it . If you want to protect your property and get compensation for damages caused DONT employ these ! We are totally gutted , when we thought that by paying them to manage it they won't they have been absolutely terrible and when I got annoyed I was told not to speak to them like that . Try losing 100 pack hundreds of pounds because of their incompetence and see if they lose their temper. The best they have come up with is Lonsdale blaming Martins and Martins blaming Lonsdale ... please don't fall into our trap . All our properties are now elsewhere !
Ruby · 18 July 2018
★★★★★ 5/5
GoogleFirst class service nothing was any problem always there when needed
Carol · 11 July 2025
★★★★★ 1/5
TrustpilotMartin & Co
Martin & Co - Bradford. Absolutely total load of rubbish, The staff are anything but professional, communication skills are non existent. They lie through their back teeth, never call back, make you out to be liars.
On going issues with the state of the property, never get the builders in to rectify problems and just make excuses. They treat you like a child and talk down to you, very condescending to say the least, Happy to take your money and talk nice until something goes wrong.
Avoid at all costs and go to a professional Estate/letting agency.
Just read the other reviews on here, we all cant be wrong !!!!!!
Brian · 17 January 2018
★★★★★ 5/5
Googlehassel free and very professional thank you Liam for all the help loving my new place x
Tracey · 24 May 2022
★★★★★ 5/5
GoogleThe service the guys in the office gave me over the phone and when went to the office was great. They were so help full with every detail from start to finish if you need an estate agency these are your guys .
Neil · 24 May 2020
Agent replied · 24 May 2026
Thanks for the review Neil. Its always good to hear we have been able to help!
★★★★★ 5/5
GoogleAs a landlord I am currently receiving regular informative updates regarding the operation of the business along with signposts to additional support and advice. Very much appreciated with many thanks to the staff who are working from home at this very difficult time.
Pauline · 22 April 2020
Agent replied
Pauline,
Thank you very much for taking the time to offer your 5* review. Your kind comments and thanks are much appreciated by the team.
Kind regards, Angela
★★★★★ 5/5
GoogleEvery one is very helpful. They sold our late Fathets house within a few days . I now need a home to rent so hppefully i will get help again. Staff are lovey. I would recomend Martin +Co Saltaire.
Carole · 22 April 2021
Agent replied
Hi Carole, thank you for your lovely review, I am sure we will try our very best to help you again kind regards Angela
★★★★★ 5/5
GoogleExcellent help and advice and so easy to contact
Dave · 11 July 2025
★★★★★ 5/5
TrustpilotMartin & Co have let & sold properties for us...
Martin & Co have let properties for us and have provided a great service. They also sold a property for us last year, all handled really professionally and swiftly. We have just put another property up for sale, managed by Karen Preece and Gill Wild and it’s received an offer already. They are really customer focussed and a real pleasure to work with. I always recommend Martin & Co to people we know looking in Saltaire.
Jane · 27 March 2019
★★★★★ 1/5
GoogleUsless and they do there best to rip you out of your bond make sure you take pics with dates on when u move in and out slow repairs i didn't have dates even though i had pictures they wouldnt take them because of no date
Lorraine · 22 April 2017
Agent replied
Hello Lorraine, we are very sorry to hear you were unsatisfied with the service you received. Until now we were unaware of this as we have not heard from you since you moved out over 5 months ago. We believe the deductions made to your … More
★★★★★ 5/5
GoogleLucie was incredibly helpful throughout the process, including after we had completed the purchase.
Brian · 29 June 2022
★★★★★ 5/5
TrustpilotMartin and co are fabulous!
Martin and co have gone above and beyond to help me settle into my new home. Denise especially went the extra mile during the transition between properties. Amazing!!!
Miss · 15 October 2018
★★★★★ 5/5
GoogleHonestly the best agency I have dealt with. Lucy and her colleagues are friendly, professional, knowledgable, helpful, dilligent and responsive. No other agency has come near this one in my experience.
David · 22 April 2022
Agent replied · 11 June 2024
Thank you David for your kind words, they are most welcome to hear. I fully agree with your comments about Lucy & her colleagues, as they are an exceptional team, who go the extra mile to ensure our Landlords, Tenants, Sellers & Buyers, … More
★★★★★ 5/5
TrustpilotExcellent service
**Phenomenal service **
Buying a house can be a daunting experience but even more so as we are first time buyers, However the team at Martin & Co in Shipley (Gill and Charlotte) really helped us through every stage of the process and made us feel at ease.
The team were very helpful and were always a phone call away to answer any question we had . They really helped us understand the process.
Highly recommended
Rahima · 24 September 2018
★★★★★ 5/5
TrustpilotKaren and Charlotte at Martin & Co have…
Karen and Charlotte at Martin & Co have been fabulous right from the start of our journey to sell my grandmothers house after she passed. They couldn’t have done enough for us and have gone above and beyond their duties as estate agents and have supported us emotionally too at such a stressful time. They have taken away much of the worry and reassured us every step of the way. I would highly recommend their services.
Kylie · 17 September 2018
★★★★★ 4/5
GoogleVery efficient and friendly staff. Would definately recommend.
Kath · 18 March 2024
Agent replied · 5 January 2024
Thanks Kath, we really appreciate your recommendation & thanks for taking the time to leave us a review of your recent experience of Martin & Co, selling your property. Gary
★★★★★ 5/5
TrustpilotGreat service resulting in immediate let
This is the second time I've used Martin and Co in Saltaire as a landlord and wouldn't hesitate to use them again. I asked for advice on internal renovations prior to re letting and recommendations were both useful and practical. Let my flat the first day it went to market and at full asking price. Good communication throughout the process. First time used previously , trouble free tenant who rented for four years. Highly recommended.
James · 6 October 2018
★★★★★ 5/5
The Trusted AgentMartin & co, good service
Would just like to thank Martin and co saltaire, Bradford, for their continued good service and my point of contact, Jess .
Dave · 27 January 2023
Agent replied · 8 February 2023
Thanks Dave, we really appreciate your review. Gary
★★★★★ 4/5
GoogleGood service and always very helpful
Chris · 18 March 2024
Agent replied · 24 February 2024
Thanks Chris for your review and it’s great to hear that you have found our service to be very helpful. Gary and the Martin & Co team.
★★★★★ 5/5
GoogleExcellent service and communication from Jess
Sabeena · 18 March 2024
Agent replied · 5 March 2024
Thanks Sabeena for recognising the excellent service that Jess provides to our landlords & tenants, in ensuring that they receive a great experience with all of their property matters. Gary and the Martin & Co team.
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