Every review we hold for the Saltaire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe've always been happy with your service. As first time landlords we were worried how the year would go. Your help has meant it's been pretty much stress free. Thanks again.
Lozza · 22 April 2023
Agent replied
Thank you Lozza for taking the time to leave us a 5 star review & I'm really pleased to hear that your experience as a first time landlord as been pretty much stress fee, as we see that as a our role here at Martin & Co. Gary
★★★★★ 5/5
GoogleHave used Martin & Co for all our lettings and property sales for over 5 years now, and always provide a professional service. Always quick to react and support with lettings and have had no issues. …
Adam · 22 September 2022
Agent replied · 5 June 2024
Thanks Adam for taking the time to leave such a great review about your experience of letting & selling properties through Martin & Co over the last 5 years & thanks for recognising the great service that Carol & the team have provided to you. Its greatly appreciated. Gary
★★★★★ 5/5
GoogleWe have recently let a property with Martin and CO
We had excellent help from Jess Tillotson who guided us through the process
IC &DP Properties
Ian · 30 August 2023
Agent replied
Thanks Ian for your 5 star review & for recognising the excellent job that Jess does in looking after our landlords & tenants needs. Gary
★★★★★ 5/5
GoogleWe found the team at Martin & Co to be really responsive and helpful.
Dario who was our primary contact was excellent, always professional, …
Gordon · 22 September 2023
Agent replied · 1 June 2024
Thanks Gordon for taking the time to leave us a 5 star review of your recent experience of buying a property through Martin & Co.
That's such a great comment to read where you have recognised the great work … More
★★★★★ 5/5
GoogleI've been involved with Sillars for many years now and I have found them extremely helpful friendly and professional. Liam has always given me sound advice. Definitely 5 star.
Terry · 24 May 2023
Agent replied · 24 May 2026
Thanks Terry for the review! Always nice to read such positive feedback.
★★★★★ 5/5
GoogleBrilliant service from Michael and his team on my recent house sale. Great attention to detail and dialogue throughout from the initial valuation through to completion. Highly recommended!
Matt · 9 July 2021
★★★★★ 5/5
TrustpilotHave always found the staff at Martin &…
Have always found the staff at Martin & Co to be very courteous and helpful and they have always dealt with my business in a very professional and efficient manner. They have a vast knowledge of the local property market and work hard to ensure that things run as smoothly as possible.
Mrs · 24 October 2018
Agent replied · 4 October 2026
Very much appreciate your feedback and it is nice to hear that the quality of our staff make a difference.
Kind Regards,
Angela
★★★★★ 5/5
GoogleMartin and co should be super impressed with the hard work of carol stubbs, her help in finding a new property after our landlord- also with martin and co was selling- was exceptional. She really helped ease the pressures.
Sophie · 22 April 2022
Agent replied
Thank you Sophie for your really kind words about Carol & I'm so pleased that Carol helped ease your pressures in finding a new property. Thanks for the 5 star review also, it's greatly appreciated. Gary
★★★★★ 5/5
GoogleFabulous service from all the staff at this agent, best in the Ripon area by far!!!
Chris · 7 July 2025
★★★★★ 5/5
Googlea recommended estate agent well known for his excellent service
Lol · 11 July 2024
Agent replied · 11 July 2026
Thanks Lorraine. I really appreciate it 😊 …
★★★★★ 5/5
GoogleLiam was very attentive throughout the entire experience, providing quick assistance when required and excellent advice throughout the process, would highly recommend.
Emily · 24 May 2022
★★★★★ 5/5
Googlein all my dealings with Sillars, I have found them to be professional and extremely helpful, in particular Liam is always on hand to assist and provide me with an excellent service.
Jason · 24 May 2020
★★★★★ 5/5
GoogleGenuine honest service. Always update us on time and in details. They have cared for a sale and continue to look after a letting for us. The most professional I have ever dealt with. Trust them fully after some bad experiences. Thanks guys.
Revinder · 14 June 2024
★★★★★ 5/5
GoogleI already had car insurance, but I was on the hunt for a better deal, and that’s when I stumbled upon Safe House Insurance. With my driver’s license, they were able to offer me an incredibly affordable and comprehensive plan. They stand out …
Cesar · 18 May 2024
★★★★★ 1/5
GoogleIf you are a tenant, steer clear from this agent. They are from, start to finish, about milking every last penny out of tenants. Throughout my time renting a property through them, they tried to find every possible way to extort money from me. It was extremely stressful and upsetting, and they managed to ruin two Christmas periods for me with their shenanigans. If you must rent through them get all agreements and communications in writing and take comprehensive photographs of the property upon moving in and moving out. Check your rights when they attempt to charge you for things as they will try and make you liable for things that are legally the landlords responsibility.
And if you are a landlord, I implore you to use a different agents if you have any care and consideration for your tenants and view renters as human beings rather than just a resource to be exploited.
Ms · 24 February 2020
★★★★★ 5/5
GoogleUnfortunately the market wasn't able at this time to come up with a property that fit my needs and budget but I couldn't fault the help I got from Martin & Co in Saltaire. I would go back to them first if I thought the Saltaire area was …
G · 22 September 2019
Agent replied
Thank you very much for taking the time to offer your 5* review. I am so pleased to hear that the team were able to make your experience with Martin & Co Saltaire such a positive one. Your feedback is very much appreciated.
Many Thanks, Angela
★★★★★ 5/5
GoogleLovely company very friendly and very supportive.... just want too give a big shout out too Rebecca and Jamie with everything!! Thanks for all your support
Hashim · 14 June 2023
Agent replied · 14 June 2026
Thank you Hashim. We are grateful for your kind words and we are glad to have been of support to you. Please contact us any time if you need additional support or advice regarding your property needs
★★★★★ 5/5
TrustpilotMartin & Co have always been so…
Martin & Co, especially Karen Preece, have always been so accommodating and easy to work with. Albeit letting my property and now selling, honest and to the point advice, would recommend to anyone.
Graham · 27 March 2019
★★★★★ 5/5
GoogleI've used Martin and Co as a landlord to let out a new property recently. I've been very happy with the responsiveness, professionally and fast delivery that the team has to offer. …
Donald · 22 September 2022
Agent replied · 1 June 2024
Thank you Donald for taking the time to leave a review of your experience as a landlord with Martin & Co. I'm really pleased that you recognised the responsiveness & professionalism of our team, in particular the great service you have received recently from Angela & Samantha. Thanks again Donald
★★★★★ 1/5
GoogleTotal time waster, Don’t return calls, Simple questions unanswered as always someone else dealing with it, I was suppose to view a commercial property and had scheduled a viewing around 3 weeks from end of previous tenants lease but the diary missed the call back then supposedly they didn’t get back to me as the landlord had introduced them to a family friend who was going to take the unit anyway
Common courtesy would of been a call to say this even though the unit was on Rightmove at the time of my chase up call.
Would not deal with these if they were last agents in Darlington.
Damian · 24 May 2019
★★★★★ 1/5
GoogleHad a commercial let agreed with Sillars. As I hesitated at paying £350 plus VAT fee for a credit check(!?), they just agreed to let it to someone else. This is not normal practice. I should know. The main point however is their failure to disclose - in an obvious manner, their fees on their website. This is actually ILLEGAL. I wish I could find out if the landlord knows about this profit generating practice at his expense. Oh and surprise surprise - these guys are not members of the estate agents' association.We need a regulator!
Robert · 24 May 2019
★★★★★ 1/5
GoogleBeen with them 8 months, ended up with 13 visits so far, for different reasons. Took 7months to fix lights,
Todays saga, our kitchen cupboards have fallen down, theyve sent someone to remove the cupboards but arent sending anyone to replace them until next tuesday, because they have a single contracter.
They hang up on you, talk down to you and act like theyre doing you a favour letting you live there, despite the fact that you're paying £600+ rent per month.
They are without a shadow of a doubt the worst estate agents ive ever been with.
Additionally- in one of the previous responses to reviews, they said they always provide an inventory, we never got one,so i would query this.
Fenn · 22 April 2019
★★★★★ 1/5
GoogleStill waiting for deposit from this terrible firm ,am into another months wait for money towards a flat that was trashed by a tenant and I Should get the deposit to assist in repairs but not from this letting ? Agent who have no idea what properties they are managing who denied even letting it ! and have been terrible from day one ! Have reported them and sought advise as to where we go from here ! Will keep you all informed Latest DPS say that they will only deal with Martin's regards our getting the deposit back for a trashed flat which we should legally receive towards Martin's failure to look after our flat .Martin's say they that they will not deal with us as we were rude when they stated they didn't look after our flat ,even though they were wrong and rude ! So we have had taken from us £500 towards over a thousands pounds of damage even though this is illegal ! I will continue to keep you informed as this case progresses .thanks all
Ruby · 29 March 2019
★★★★★ 5/5
GoogleThis is second time when I use services provided by Martin and Co and I was very satisfied. It was quick, efficient and very professional. I can't thank you enough and my words mean less!
Ana · 26 May 2022
Agent replied
Thanks Ana for leavig us a 5 star review & I'm really pleased to hear that once again you have received an great experience whilst dealing with our team at Martin & Co, in finding a property that we manage. Hope you enjoy your new home. Gary
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.