Every review we hold for the Saltaire office, from every platform, shown as written. First names only.
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5/5
GoogleCannot recommend Paul from Bishops Estate Agents enough he was so helpful every step of the way nothing was too much trouble, liked the fact that we were only dealing with one person who wasn't pushy but there when you needed him, very pleased from start to finish
Lesley Β· 10 February 2026
Agent replied Β· 10 August 2026
Thank you Lesley, it was a pleasure to help you move and all the best in your new home. Paul
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5/5
GoogleA friend of mine had been struggling to find a place for almost five months. Many people had let him down and it wasn't until he spoke and then met with Hannah Jackson at this branch of Martin & Co that he found someone who was willing to help. Hannah, I'm told, was professional but also had what my friend calls the human element side to her. In the end, my friend finally moved in recently and is very happy π
Thank you Hannah ππ»
JuiKuen Β· 18 March 2025
Agent replied Β· 18 October 2024
Thank you JuiKen, that's a really lovely review to read about your friends experience in finding a property to rent with the support of Hannah.
Here at Martin & Co Saltaire, we always go the extra mile to provide our customers with the best experience possible, whether you are renting, buying, selling or letting a property, so it's great to hear that this is what your friend experienced recently. Gary and the Martin & Co team.
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5/5
GoogleSelling was never going to be a stress-free process, but Katherine really helped us with her efficient and calm support. It was so reassuring to know that we could contact her easily at any time. As with the rest of the Tailormade team a β¦
S Β· 5 March 2026
Agent replied Β· 5 August 2026
Thank you so much for your lovely feedback, it really does mean a great deal to me.
I know selling and moving home is rarely a completely stress-free experience, so β¦ More
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5/5
GoogleWe have used Martin & Co for a number of years with our residential portfolio and have always been delighted by the service provide.
They have always been very professional and courteous and responded to any problems swiftly.
A special mention to Angela who over the years we have built up a very strong relationship and consider a friend.
Thank you.PositiveResponsiveness, Professionalism
Suhail Β· 26 September 2025
Agent replied
Thanks Suhail for taking the time to leave such a positive review about your experience as a landlord with Martin & Co & thank you also for highlighting the great service you have received from Angela over the years. We appreciate your feedback Suhail.
Gary and team.
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1/5
FacebookWould Not Recommend this estate agent. I was in a rented property through them. After living in the property 14months. An electrician was sent out to do a check of the property where he found the property to be unsafe due to the electrics not being correctly installed and the property being at risk of setting on fire. This was then reported back to martin and co. I have since vacated the property in April and I have had to fight to try and get my deposit back it is now June and I am still fighting this. On receiving the check out report they have deducted the majority of my deposit stating that the property needed bathroom work (the electrics) and a deep clean. The property was left in a clean state which I do have evidence of. However martin and co have new images of the property which do show it being dirty but this has clearly been caused from the work men who have ripped ceilings and walls down to fix the electrics and then replastered the property. I have disputed this with the letting agent to be told its not there problem anymore. They have no documentation regarding any of the issues that was reported in the property and are basically making me out to be a liar. Do Not Use Martin & Co, if you want a fair and reliable letting agent. There customer service is shocking and extremely rude at times.
Rebecca Β· 5 June 2026
Agent replied Β· 8 June 2026
Thank you Rebecca for your feedback. We are sorry to hear that you are dissatisfied with your experience.
As a regulated letting agent, we take our responsibilities to both tenants and landlords very seriously. Any maintenance issues reported during a tenancy are investigated and addressed in accordance with our legal obligations and the landlordβs instructions. Safety-related matters are always treated as a priority.
With regard to your deposit, all proposed deductions were supported by the check-in and check-out evidence and were submitted through the tenancy deposit schemeβs established dispute resolution process. Deposit deductions relate to matters identified at the end of the tenancy and are assessed independently of any maintenance works carried out after a tenant has vacated.
As the details of individual tenancies are confidential, it would be inappropriate for us to discuss specific aspects of your case in a public forum. However, we remain committed to ensuring that all matters are handled fairly, transparently, and in accordance with industry regulations.
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5/5
GoogleHave dealt with this company for many years and always been totally happy.
Angela inparticulary haa always gone above and beyond to help with any concerns ive had.
Very satisfied customer!
Anne Β· 11 June 2026
Agent replied Β· 17 June 2026
Thank you Anne for your wonderful review and for being a valued landlord with Martin & Co Saltaire for so many years. We truly appreciate your continued trust and support.
Weβre delighted to hear that you have always been happy with the service youβve received. Providing a professional, dependable, and customer-focused lettings and property management service is something we aim for every day, so it's fantastic to hear that this has been your experience.
Angela will be especially pleased to read your kind comments. Her commitment to going above and beyond for our landlords is something we greatly value, and itβs fantastic to know that her support has made such a positive difference over the years.
Thank you again for your feedback and for choosing Martin & Co Saltaire lettings and property management specialists. We look forward to continuing to support you and your property in the future.
Gary and team
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5/5
GoogleCarol has helped to let out our properties in Saltaire for over 10 years now and she is always able to let them quickly as well as give good advice on what repairs or updates we may need to do to facilitate the letting. She is excellent at her job as are her other colleagues who help to support the ongoing management of our properties including Hannah who has worked tirelessly over the past year or so in dealing with maintenance issues and following up with neighbours and contractors. They make an excellent team and highly recommend them.
Jane Β· 26 February 2025
Agent replied Β· 3 March 2025
Thanks Jane for leaving us a 5 star review of your experience as a landlord over the years with Martin & Co and thanks for highlighting the excellent service that both Carol and Hannah have provided looking after your properties. I agree wholeheartedly, they they make an excellent team, so thanks for your kind words & recommendation.
Gary & team.
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5/5
GoogleI have rented accommodation through Martin & co for 3 years. Anytime there was a issue, Iain was proactive and would fix it immediately. Communication was fast and excellent. Fast forward 3 years and Heaven took over as my account manager. β¦
Melanie Β· 16 March 2026
Agent replied Β· 12 March 2026
Thank you Melanie, it's great to hear that your experience with our team here at Martin & Co, has been a positive one throughout your tenancy.
We appreciate your kind words about your property manager Heaven & the rest of our team, also for your recommendation.
Gary & team.
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5/5
GoogleJodie made my viewing a very pleasant experience. She was very helpful and answered all my questions I had regarding the property during the viewing, as well as other properties, with the same estate agent in the area. She was easy to talk to, made me feel comfortable and able to have a good look around the property.
Lucy Β· 23 October 2025
Agent replied Β· 23 October 2025
Thank you Lucy, we appreciate your great feedback with regard to your recent experience with Jodie.
It's lovely to hear that you found her easy to talk too & that she made she feel so comfortable.
Gary and team.
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5/5
GoogleJodie was extremely friendly, helpful and very informative during the viewing :)
Natalia Β· 9 October 2026
Agent replied
Thanks Natalia for leaving Jon some feedback following your experience in dealing with Martin and Co, itβs greatly appreciated. Gary
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5/5
GoogleGreat company to rent from. My agent, Angela, has been excellent to deal with.
Paul Β· 26 September 2026
Agent replied Β· 7 April 2023
Thank you, Paul, for your five-star review and for describing Martin & Co Saltaire as a great company to rent from.
Weβre delighted to hear that Angela has been excellent to deal with. Providing tenants with a friendly, responsive and professional property management service throughout their tenancy is extremely important to us, and Angela will really appreciate your feedback.
As local estate and letting agents serving Saltaire, Shipley and the wider Bradford area, we support tenants and landlords through our lettings and property management services, as well as helping homeowners and buyers with property sales across the local area.
Thank you again, Paul, for choosing Martin & Co Saltaire and for taking the time to share your experience.
Gary and team.
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5/5
GoogleWe recently purchased a house from Martin and Co and dealt with Kathryn Pearson at the office. Kathryn was excellent - the communication was very good which helped enormously as our solicitor was extremely slow to respond. Kathryn kept us β¦
Karen Β· 16 March 2026
Agent replied Β· 12 March 2026
Thank you Karen, we really appreciate your recommendation & your kind words with regard to the excellent service that you received from Kat, during your recent house purchase. β¦ More
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5/5
GoogleAbsolutely brilliant estate agents who manage my sonβs rental house. Carol has been superb and Gary is amazing. Thank you for all your guidance and advice. We couldnβt do it without you.
Gordana Β· 24 May 2026
Agent replied Β· 25 May 2026
Thank you Gordana, weβre so pleased to hear that you have found the service from our team and especially Carol, to have been of a brilliant standard.
Whether you are letting, selling, buying or renting a property through our team β¦ More
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5/5
GoogleLovely properties available & lovely staff- Jodie was kind, professional and so helpful, as was the whole office team :)
El Β· 14 August 2026
Agent replied Β· 16 August 2026
Thank you El so much for your lovely review! Weβre delighted to hear that youβve had such a positive experience with Martin & Co Saltaire and our team.
Jodie will be especially pleased to receive your kind comments. Providing a friendly, professional and helpful service is incredibly important to us, so itβs wonderful to know that both Jodie and the wider office team made such a positive impression.
Thank you again for taking the time to recommend Martin & Co Saltaire Estate & Letting Agents. We really appreciate your feedback and hope we can help you again in the future. π
Gary and team.
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5/5
GoogleJust a quick review to say how impressed I have been with Martin & Co managing my property. In particular I would like to mention Jess Tillotson. Jess has always been efficient, proactive and professional. She has always kept me informed and given great advice. Thank you Jess and Martin & Co. π β¦
Lauren Β· 19 November 2025
Agent replied Β· 20 November 2025
Thank you Lauren, we're so pleased to read that you have been impressed with the service that we have provided to you as a landlord over the years & most recently, with the service provided by your property manager Jess.
Gary and team.
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5/5
GoogleIβve been with Martin & Co for years and I can thoroughly recommend them. Denise has been just amazing dealing with my account. Sheβs been so helpful and attentive and also effective in getting things done quickly. I feel valued and also protected.
Im Β· 12 February 2026
Agent replied Β· 15 February 2026
Thank you Nick, we really appreciate our kind words with regard to the service that Denise has provided to you as a landlord over the years.
Feeling valued & protected as a landlord, is why so many of our customers, β¦ More
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5/5
GoogleWe recently purchased a house through Hackney & Leighs Windermere office. Mike, Hayley, Jacqui and Emma were all excellent to deal with. Communicative, professional and informative. Thank you for everything!
Mark Β· 24 May 2026
Agent replied Β· 24 June 2026
Thank you for your feedback, it was a pleasure to help you in your purchase of your new family home
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5/5
TrustpilotI rent my property with Martin & Coβ¦
I rent my property with Martin & Co Saltaire and the service provided by all of the team and in particular Jess Tillotson is always exceptional. Thank you Jess for clear and timely communication and ensuring that everything runs smoothly. As an owner living abroad the service provided by Jess is precious and I'm very grateful for the good relationship and excellent service.
Rachel Β· 30 July 2025
Agent replied Β· 11 October 2025
Thanks Rachel, we appreciate your kind words
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5/5
GoogleOnce again a big thankyou to Angela for her ability to go above and beyond to help and get things done in a truly professional manner.
Christine Β· 12 June 2026
Agent replied Β· 17 June 2026
Thank you, Christine, for your continued support and for taking the time to leave another kind review.
Weβre delighted to hear that Angela has once again made such a positive impression. Her dedication to finding solutions, keeping things moving, and providing exceptional support is something that both we and our landlords greatly appreciate.
Itβs always rewarding to know that our efforts are making a difference, and Angela will be thrilled to receive your recognition. Thank you for choosing Martin & Co Saltaire to look after your property, and we look forward to continuing to support you in the future.
Gary and team
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5/5
GoogleMark and Julie were excellent.
Our house sold within a few hours of being on the market.
They made the process simple with straight forward pricing and no hidden costs.
They set up a WhatsApp group for us to ask any questions and we found they replied very promptly, nothing was too much for them
Highly recommend to anyone looking to sell their house.
Kai Β· 11 July 2025
Agent replied Β· 11 July 2026
Thanks Kai. It was a pleasure to help you and Heidi to move home. We hope you get settled in and create some great memories.
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5/5
GooglePositive experience so far with the letting agency and Angela Nicholson our property manager. Brilliant π― β¦
Ibukun Β· 10 August 2026
Agent replied Β· 11 August 2026
Thank you Ibukun for your fantastic review! π― Weβre delighted to hear that youβve had such a positive experience with Martin & Co Saltaire and that Angela has been providing such great support as your property manager.
Angela will be thrilled to receive your kind feedback. Providing a friendly, responsive and professional property management service for our tenants is something we take great pride in.
Thank you again for choosing Martin & Co Saltaire lettings and property management, and for taking the time to share your experience. We really appreciate your support!
Gary & team
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5/5
GoogleWe've been using Martin & Co ever since we decided to rent out our property and I really have no faults, the company is fabulous. In particular I'd like to mention Hannah who has been truly amazing in her work with us, I never feel any β¦
Phoebe Β· 16 December 2025
Agent replied Β· 3 December 2025
Thanks Phoebe, it's so great to read that you have found our team here at Martin & Co Saltaire to be a fabulous company to work with and that Hannah has provided an amazing service to you as a landlord. β¦ More
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5/5
GoogleCarol at Martin and Co, Saltaire has pulled it off once again. Having had a let fallen trough at the last moment, I knew that all the stops would be pulled out to secure another tenant quickly and efficiently. This company really has the good of their clients at heartβ¦.and this this time was no exception! Thank you all.GC
Cross Β· 16 August 2025
Agent replied Β· 14 March 2025
Thank you Gabrielle, that's a lovely review with regard to your experience of being a landlord with Martin & Co. I agree, being a compliant & successful landlord can be a minefield, so the need for an excellent letting agent is vitally β¦ More
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5/5
GoogleGreat service from start to end. A special shout out to Dario and Kat for their support throughout the process.
Waseem Β· 10 July 2026
Agent replied Β· 12 July 2026
Thank you Waseem, weβre so pleased to hear that the service youβve received from Dario and Kat during your recent house sale, has been worthy of you leaving a five star review.
Thanks for choosing Martin & Co Saltaire and thanks again for your review.
Gary and team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.