Every review we hold for the Salisbury office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleStunning service!
I can only say that Matt Orchard and his team have provided the most seamless service with my sale, the speed of responses to emails or telephone calls was unheard of in these often disappointing times, I honestly can't praise the team/company enough.
I have felt throughout the sale that I was their only client, the speed they have dealt with buyer's queries was exemplary.
There is the famous quote "You get what you pay for " well in this case they were no more costly than other agents (bar one!) I firmly believe that when selling a house you want a sale, the sooner they sell it the more they deserve their commission and in this case 100% deserved, the team were simply brilliant.
Thank you Matt and the team from a very grateful client!PositiveResponsiveness, Quality, Professionalism, Value
Richard · 25 August 2022
★★★★★ 5/5
GoogleI've had a great experience working with Samantha Jack and the rest of the Salisbury team. Incredibly helpful, friendly, organised and always a pleasure to work with.
Louis · 10 December 2025
Agent replied · 13 April 2026
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations.
★★★★★ 5/5
GoogleNo one in our Trust thought that Redlynch House would be an 'easy sell', despite the booming market. The general dilapidation of the buildings and grounds were always going to be off-putting to anyone other than those with imagination - and deep pockets! The position was further complicated by having two AST tenants on the estate, as well as a long time service occupant with no paperwork, or contract!
The Trustees were not pre-committed to any agent, but following a brief overview of the Agency market, both locally and nationally, we did turn to the Salisbury office of Savills and in the newly arrived James McKillop and Paul Cadge we struck gold! Quickly establishing a sales value of £3,000,000 and agreeing acceptable vendor terms, James and Paul, backed by National Manager Lindsay Cuthill, set to work with enthusiasm and vigour. There were up's and down's along the way and many interactions with lawyers and beneficiaries, but at no time along the 9 month process did the Savills' team flag: constantly hand-holding, encouraging and even cajoling where necessary. After a couple of false dawns and an eventual contract race, a sale of £2,900,000 was achieved and the Trustees, beneficiaries and sitting service tenant were all happy. Quite a result!!
However, it is one thing to make your client happy. It is another to have the same effect on your 'punters'. By common accord, all those approached on the shortlist spoke equally highly of the attention, courtesy and diligence that they received from the Savills' Salisbury team. That in itself is an accolade, but I and my co-trustees would have no hesitation in recommending any potential vendor of a residential property (especially one with complications) to think of Savills in Salisbury. They may not thank me for doing so, but first and foremost you will get a knowledgeable and well supported organisation, with the added desire and commitment of James McKillop and Paul Cadge. A winning combination!
RCAT - Lead Trustee
May 2022
Roger · 18 June 2022
★★★★★ 5/5
GoogleWE RECENTLY SOLD OUR PROPERTY THROUGH SAVILLS IN SALISBURY, MATT ORCHARD WAS OUR POINT OF CONTACT.
FROM OUR VERY FIRST MEETING, MATT PROVIDED PROFESSIONAL,GENUINE AND REALISTIC ADVICE REGARDING THE SALE OF OUR PROPERTY, RESULTING IN A BUYER WITHIN A MONTH OR SO, AND FURTHER ASSISTED IN THE SAME MANNER IN OUR PURCHASE OF ANOTHER PROPERTY.
WE ENCOUNTERED A FEW OBSTACLES THROUGHOUT THE SELLING AND BUYING PROCESS, MATT WAS OUTSTANDING IN HIS APPROACH, CONSTANTLY UPDATING US WITH FURTHER INFORMATION, IF MATT SAID HE WOULD PHONE WITH AN UPDATE - HE DID !! WE BELIEVE HE WENT BEYOND HIS ROLE TO ENSURE WE REACHED COMPLETION AND COULD NOT OF BEEN MORE HELPFUL. WE WOULD HAVE NO HESITATION IN RECOMMENDING MATT AND WOULD CERTIANLY USE SAVILLS AGAIN IF THE NEED ARISES !!
Carol · 4 November 2023
Agent replied · 25 November 2023
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
GoogleMatt was very attentive throughout the whole process. Whenever he was away from the office, he made sure his team were suitably briefed to manage any issues until his return. I would definitely recommend.
Ant · 30 June 2023
Agent replied · 25 November 2023
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
★★★★★ 5/5
GoogleGreat professional service with the most helpful staff who always responded quickly and assisted on resolving any outstanding issues, highly recommended!
Ben · 24 December 2025
Agent replied · 13 April 2026
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations.
★★★★★ 5/5
GoogleExcellent customer service! Matt Orchard and his colleagues are very professional, very polite and very effective. Matt always took my calls or called me back straight away, and all my requests for help and advice were dealt with promptly. I cannot recommend Savills highly enough. Not all agents are the same! If you are looking for an effective top quality service I highly recommend Matt and the team in Savills Salisbury.PositiveResponsiveness, Quality, Professionalism
Mark · 25 August 2022
★★★★★ 5/5
GoogleMy wife Isabelle and I have just bought a house in Donhead St Mary through Savills Salisbury office. It was a probate sale so took much longer, over six months, than an average sale so it was important to maintain momentum. For both us and the Seller. Lack of momentum is usually death to a deal.
Savills never let the momentum flag even for a moment. James McKillop and his colleague Olivia always returned our telephone calls, answered emails and arranged access quickly even though their office is currently experiencing unprecedented levels of activity. The house hadn't been maintained for decades and so we needed to organise about six specialist surveys and James and Olivia made sure that they all happened.
We paid an exceptional price for a house in such poor condition but James managed to convince us that we were doing the right thing. His words "you're buying in a Grade A location " make us feel a bit better when we contemplate nigh on rebuilding the house. What a negotiator! We are very grateful to James and the team at Savills.
Ivor · 18 July 2021
★★★★★ 5/5
GooglePaul Cadge & Debbie-Anne were great during our recent purchase in the Chalke Valley. They remained positive, helpful and reassuring at all times, even when a few challenges were thrown up . Many thanks to the entire team.
Tim · 3 October 2022
Agent replied
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 4/5
GoogleDebbie was excellent throughout our property buying experience. We were unsuccessful in our first offer but true to her word she contacted us immediately when the property became available again . She worked with us and for us in my making sure our sale went through and was always happy to deal with any queries we had no matter how small.....Professional, knowledgeable and friendly. Debbie helped us achieve our dream Cottage.
Gillian · 17 August 2022
★★★★★ 5/5
GoogleWe are very happy to offer this review after Savills' outstanding work in helping sell our home. Their sound initial advice regarding price and strategy was informed by their long experience of the local area and their expertise during the …
Jon · 13 April 2025
Agent replied · 13 April 2026
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
★★★★★ 4/5
GoogleSavills managed the sale of my house very well. There were numerous obstacles to overcome and being in a 4 party chain complicated matters further. But the end result was very satisfactory thanks mostly to the dedication and work of their agent, Debbie-Anne Taylor.PositiveProfessionalism, Value
John · 25 August 2021
Agent replied
Dear John, feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
★★★★★ 5/5
GoogleSavills Salisbury recently sold our house and provided an excellent service from the initial valuation through to completion of the sale. Ed was excellent at keeping us informed and sane throughout the process, working hard to keep a short …
Samantha · 13 April 2025
Agent replied · 13 April 2026
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations.
★★★★★ 5/5
GoogleSavills were excellent and especially Debbie-Ann who worked tirelessly throughout the entire process! Would really recommend and will definitely be using them again.
C · 20 August 2023
Agent replied · 25 November 2023
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
★★★★★ 5/5
GoogleAfter 20 years at our home in Wiltshire the time eventually came to downsize. The combination of skills from Savills local office and their London hub provided the ideal strategic and logistical help to both sell our home and find us a new one - exactly on brief. Their attention to detail on the marketing, their assistance with due diligence, their hand holding during stressful negotiations and their general advice covering the host of other demands thrown up at a time like this, was exemplary on all counts. We dont do this lightly, but we genuinely cant recommend the team and their supporting network highly enough.
Relax · 16 October 2022
Agent replied
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
GoogleAbsolutely fantastic service from a very professional Salisbury office. A somewhat complicated process was made so much easier by Matt along with Debs' very effective actions when the process became a little fraught. They were always contactable to deal with queries immediately which is rare these days. Would highly recommend Savills and would not hesitate to use them again. The Salisbury office is a credit to the Company.
Paul · 6 August 2023
Agent replied · 25 November 2023
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
★★★★★ 5/5
GoogleSavills have been excellent to deal with in selling my property, Matt has been very professional in communicating updates and highly recommend using Savills for your future house sale
PAUL · 16 October 2022
Agent replied
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations.
★★★★★ 5/5
GoogleJames has been fantastic from start to finish with the process of buying our new home. We have been incredibly impressed with his knowledge, professionalism, efficiency - and absolutely going beyond the extra mile to help us. We are utterly thrilled that we are now the proud owners of our dream home and we couldn’t recommend James and the Salisbury office more. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value
Emma · 25 August 2021
★★★★★ 5/5
GoogleSelling one's home is always a stressful process but James McKillop and his team did everything they could to make things run smoothly ... and they did. Communication was excellent at all stages and the marketing materials they prepared were first class. I asked for advice on several matters during the sale negotiations and the responses I got were always clear and well thought through. I would recommend thoroughly and without any hesitation.
Esther · 22 February 2023
Agent replied · 30 July 2023
Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
★★★★★ 5/5
GoogleSavils at Salisbury have been great to deal with, in the purchase of our new site.
There residential negotiator Alexandra Peters was amazing.
From the start through to the completion we dealt only with Alex, this made the whole process of purchasing our property so much easier.
Regular updates of exactly where we were in the whole purchasing process put us at ease with the daunting task of buying a property.
Good Professional Staff
Thankyou Savils (Salisbury)
Roy · 27 March 2019
★★★★★ 5/5
GoogleMatt has been excellent. He has made the entire home sale a simple and transparent process. Would definitely recommend and use use them again !
Bal · 15 December 2022
Agent replied
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
★★★★★ 5/5
GoogleMatt Orchard was the contact for our sale of a property. I was very impressed with the way Matt managed the process from start to finish. He kept us up to date with the progress of the sale, whilst dealing efficiently with any hurdles or problems. I would certainly recommend Savills, they are good value for the money.PositiveResponsiveness, Quality, Professionalism, Value
Andy · 22 June 2022
★★★★★ 5/5
GoogleThe Savills Salisbury office is a very professional agency. They were willing to engage and advise over a couple of years before we took the property to market. They got the market value of a unique property just about right and were able to bring 2 motivated buyers within the first couple of weeks of marketing, a process that was considered and detailed even redoing the photo shoot to get the best images possible. Savills managed all of the negotiations and were able to maximise the guide price. Once agreed the Savills team liaised with both sets of stakeholders to smoothly get us to ''exchange' and finally completion. A great team, very knowledgeable, responsive and would definitely recommend.
Peter · 25 July 2024
★★★★★ 5/5
GoogleI recently purchased a property listed by Savills, Salisbury. James and his team are consummate professionals, very accommodating to my needs and charming to work with. Would not hesitate to recommend them.
Peter · 14 June 2024
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