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Savills reviews

4.9

★★★★★ Excellent

167 reviews across 1 platform

Rolfes House, 60 Milford Street, Salisbury SP1 2BP

Savills's Salisbury office at Rolfes House is rated 4.9 out of 5 across 167 reviews on 1 platform, including 167 Google reviews rated 4.9. Checked 9 October 2026.

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4.9 / 5

167

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Salisbury office, from every platform, shown as written. First names only.

5/5

Google

Ed, Mark and the team at Savills Salisbury acted in a highly professional, diligent and, ultimately, effective manner in the sale of my house. Their commitment and communication were excellent. In an inconsistent and, at times, challenging market they continued to persevere with enthusiasm and, once an acceptable offer was received, actively managed the process with significant consideration and care to a successful conclusion.

Edward · 22 June 2026

Agent replied · 22 August 2026

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations.

5/5

Google

In a difficult market, Ed, Mark and the team were highly professional and persistent over a long period until achieving a good sale for us. Ed gave us very helpful advice and kept us informed at all stages, all much appreciated. Savills certainly lived up to their reputation.

Carol · 22 July 2026

Agent replied · 22 August 2026

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Google

We have recently Exchanged Contracts on the sale of our house and I would like to extended a heartfelt Thank You to the Savills team in Salisbury. They have acted professionally, diligently and always with the client being foremost in their mind. I would like to pass on particular thanks to Mark Chick who handled our sale from the point at which the first offer was received to a successful agreed offer, in which Mark played a significant role, as well as a key role in dealing with a related matter that arose with our intended onward purchase. At all times Mark was prepared to go the extra mile, be pro-active and make time to keep us informed and advised, regardless of the hour. We would highly recommend Mark and his team at Savills.

Chris · 2 October 2025

Agent replied · 13 April 2026

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

1/5

Google

A TOTAL WASTE OF TIME. THEY DONT UNDERSTAND HOW TO VALUE A PROPERTY. AVOID AT ALL COST AS THEY CLEARLY DONT KNOW HOW TO VALUE 16TH CENTURY GRADE 2 LISTED THATCH COTTAGES WHICH INCLUDE A DETACHED LODGE/ANNEX. I had a viewing yesterday by Savills Estate Agents, Salisbury. The person who attended said I should be looking at around £500,000 this despite the fact that my detached Lodge is worth around £150,000 (It could also generate about £12,000 per year B&B income) which suggests my 4 bed Detached Cottage is only worth £350,000. This is absolutely ludicrous as I sold it for £635,000 about 4 years ago but the buyers chain collapsed. Also when I brought my Cottage 7 years ago it was on the market for £495,000. I have also recently enquired with a better Estate Agent who said it should be on the market for £600,000. Properties are only worth what the Seller would sell them for, I will accept just £585,000.

Darrell · 22 June 2026

5/5

Google

We recently sold our property with the support of James McKillop at Savills in Salisbury, and we couldn’t be more pleased with the experience. From start to finish, James was professional, proactive, and highly communicative. He handled the negotiations with great skill and diplomacy, ultimately leading to a successful outcome. His clear and consistent updates kept us fully informed throughout the process, and his calm, confident approach gave us real peace of mind. We highly recommend James and his Team.

Susannah · 7 August 2025

Agent replied · 13 April 2026

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Google

I have had the pleasure of dealing with Samantha and the team at the Savills of Salisbury office on a number of occasions recently and have been impressed by their efficiency and the high standard of service provided - always prepared to go the extra mile. I therefore have no hesitation in recommending Savills of Salisbury to anyone buying or selling a home.

Brian · 17 December 2025

Agent replied · 13 April 2026

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations.

5/5

Google

We used Savills Salisbury to sell my Mother's house , they were very professional, sensible and finally after a few hiccups got us a sale. Ed Seth Smith was very helpful the whole way through, kept us in the loop and advised whenever we needed it.

Amanda · 13 March 2026

Agent replied · 22 August 2026

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Google

Of the three estate agents we dealt with when viewing homes in Salisbury, Savills was the only one where the agent had comprehensive knowledge of the property we were viewing. There was no unnecessary pressure to proceed and we felt that they balanced the needs of the seller and buyer well.

Rob · 24 December 2025

Agent replied · 13 April 2026

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations.

5/5

Google

I have worked with Mark, Ed and the team at Savills on a number of properties transactions and it is always a pleasure. It certainly makes a matter run more smoothly when there is a proactive and knowledgeable estate agent working with us solicitors.

Kate · 9 January 2026

Agent replied · 13 April 2026

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations.

5/5

Google

James and the Salisbury team worked hard to secure our sale in a challenging time for the housing market. James was on hand with informed advice when needed during the sale process, and Mark was always available, even out of office hours. Thank you for your excellent work!

Edward · 13 August 2025

Agent replied · 13 April 2026

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Google

I would highly recommend Samantha and the team at Savills. Dealing with quite a complex sale, everyone has been extremely knowledgeable and professional, but also very kind and supportive.

Susan · 17 December 2025

Agent replied · 13 April 2026

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations.

5/5

Google

We contacted three estate agents with a view to selling our house. We are extremely glad that we chose Savills to handle the sale as they ensured that we got a reasonable price for the property and saw us through the process with top class professionalism. Ed was our main point of contact and we have no hesitation in recommending him and Savills very highly.

Richard · 13 March 2026

Agent replied · 22 August 2026

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Google

I recently had the wonderful opportunity to purchase a beautiful house, and I couldn't be happier with the entire experience. From start to finish, it was an incredibly positive journey that I will cherish for years to come. The process of purchasing a house can often be daunting and overwhelming, but with the help of a fantastic team Savills it became an exciting and smooth adventure. The entire team, at the estate agent to the mortgage broker, )SPF who Savills kindly helped me with) was incredibly professional, knowledgeable, and supportive throughout the entire process. One of the aspects that stood out to me was the exceptional customer service I received. Every question I had was met with prompt and informative responses, making me feel valued and taken care of. It was evident that the team genuinely cared about my needs and went above and beyond to ensure my satisfaction. The house itself is a dream come true. It perfectly matches my preferences and has all the features I was looking for. The attention to detail and the quality of craftsmanship are exceptional, making it truly feel like a home. The team worked tirelessly to find me a property that checked all the boxes, and I am grateful for their dedication and commitment to finding me the perfect home. Throughout the process, there was constant communication and transparency, which made me feel involved and informed every step of the way. From negotiating the price to navigating the paperwork, the team provided invaluable guidance and support, making the journey stress-free and enjoyable. I cannot express enough gratitude to the entire team especially James for their hard work and dedication. They made the process of purchasing a house a memorable and positive experience. I would highly recommend their services to anyone looking to buy a house. Their professionalism, expertise, and genuine care for their clients make them stand out in the real estate industry. In conclusion, purchasing a house has been an incredible journey, thanks to the amazing team at Savills that assisted me. I am now a proud homeowner, and I owe it all to their expertise and unwavering commitment to customer satisfaction. If you're in the market for a new home, look no further than the exceptional services provided by this team. You won't be disappointed. I would personally like to thank James for his hard work and his constant communication with me

Ian · 16 December 2023

Agent replied · 21 June 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.

5/5

Google

Ed Seth-Smith has been a lovely agent to buy through. Well informed, understood exactly what I was after, was empathetic, never pushy, and always delightful.

Tiggy · 17 December 2025

Agent replied · 13 April 2026

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.

5/5

Google

We had a great experience buying our house through Savills. Ed was incredibly helpful from start to finish and made the whole process feel straightforward and stress-free. He liaised quickly and efficiently between us and the vendor, keeping everything moving and always keeping us informed. We felt well supported throughout and wouldn’t hesitate to recommend Savills to anyone looking to buy a home

Tiv9180 · 13 February 2026

Agent replied · 13 April 2026

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.

5/5

Google

James and his team acted for the seller on my home purchase. He was pragmatic and honest at all times setting realistic expectations on both side and helping to chivvy along the lawyers in the latter stages. He also helped ensure that despite both parties negotiating for their respective interests, there was also a good buyer / vendor relationship through the process and post completion. I would definitely use him if I ever came to sell.

Francis · 26 October 2023

Agent replied · 25 November 2023

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home/future endeavours.

5/5

Google

We were extremely satisfied with the way Savills handled the sale of our house in Wiltshire. The property turned out to be harder to sell than we had anticipated, and Savills inherited the sale after our first agent’s laudable efforts failed to find a suitable buyer despite numerous viewings. Luckily, one of the subsequent viewings arranged by Savills translated into an acceptable offer, and the service they provided thereafter, amid a long chain that suddenly broke, then slowly repaired itself, was second to none. Special thanks to Paul Cadge for tirelessly chasing people that needed chasing and always keeping us informed of latest developments. It was a long process, but Savills helped to keep the stress levels down. Highly recommended.

Anthony · 9 July 2023

Agent replied · 25 November 2023

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations.

5/5

Google

James and his team in Salisbury have provided an excellent service to us throughout the selling process. From their original market appraisal until the sale was achieved they have been attentive, supportive and tenacious in achieving a successful sale for us. We always received regular calls providing updates and feedback following viewings and this level of support continued throughout the conveyancing process once the offer was accepted. We would definitely recommend them and would use them again in any future house sale. Particular thanks to Matt and Clare as well as James!

Heather · 31 May 2023

Agent replied · 25 November 2023

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home/future endeavours.

5/5

Google

Matt and James worked tirelessly to sell our property. It was not a straight forward sale with Land Registry issues causing delays and then dealing with pernickety buyers impeding the speed of the sale with endless excessive analysis and worrying but Matt worked hard to hold their hand and guide them through the process. Thank you to Matt for his professional approach and getting the sale to completion.

Rob · 3 March 2024

Agent replied · 21 June 2024

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Google

From the outset when I made a tentative enquiry about selling a long-held family home, Savills Salisbury were a pleasure to deal with. Professional and courteous of course, but more importantly in my circumstances, they gave a personal service and I didn't feel swamped by the corporate machine. James McKillop runs a tight ship, working with Camilla in London in the early stages. Communications were excellent between agent, solicitor, buyer and me. I was impressed that I was introduced to the whole team and whenever I rang the office, all staff were well- briefed and able to deal with queries efficiently. At all times, I felt as through there was a close working partnership between us and what could have been a very challenging process was actually rather enjoyable. Bravo to all, but especially to James. Thank you.

Emily · 1 May 2023

Agent replied · 25 November 2023

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Google

Paul Cadge, Debbie Ann and the rest of the team at Savills Salisbury provided an exceptional service from start to finish in the sale of our home last year. From the sensible approach to valuation, excellent marketing materials and smooth running viewings process right down to pushing the exchange over the line late on a Friday afternoon (Debbie Ann). Paul Cadge went beyond the call of duty smoothing a few large bumps along the way in a volatile market and advising on the onward move. Highly recommend the whole Savills team.

Tamzin · 13 February 2023

Agent replied

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Google

We have just sold our mother's house through Savills in Salisbury. Throughout the sales process Matt Orchard was a delight to deal with. His helpful and professional attitude and friendly guidance made this process so much easier for us. Every aspect of the sale was handled very well, from the excellent marketing of the property onwards. Matt was always on the ball about what was happening with the sale, anticipating what we needed to do at each stage and answering all our questions very promptly and courteously, as well as liaising with all the parties involved in the sale to keep everything running smoothly. We would not hesitate to recommend him and the residential sales department of Savills in Salisbury in general, with a special mention for Paul Cadge who provided advice when we needed it.

Louise · 15 December 2022

Agent replied

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Google

We consulted Savills in Salisbury because of their reputation and reach. Living in the country we wanted our house details to get to as many people as possible, both far and wide and we knew that Savills had a huge database. Then we met Paul Cadge who was an expert in his field and he was able to remove any fears we had about putting our house on the market. Next we met the sales team and very quickly had 30 viewings over a 2 week period. Once we had our buyer in sight, Debbie-Anne Taylor, our negotiator, very professionally managed us through the sale. Almost on a daily basis she was able to advise and reassure us through the whole process. This was the 1st time in 15 years we were moving house and a lot had changed in that time. Debs was a great life-line for us, keeping us informed every step of the way. Our whole experience of Savills has been totally professional and totally reliable. We would recommend Savills to anyone thinking of moving.

Angela · 15 November 2022

Agent replied

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Google

Debbie -Anne Taylor from Savills in Salisbury has been an excellent estate agent. Her professionalism and caring attitude over a challenging time for house selling has been second to none. Debs was always available, upbeat and supportive in providing advice, actions and solutions. Thanks to her and service provided by Savills, I am now starting the next chapter of my life.

Bridget · 23 February 2024

Agent replied · 21 June 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations.

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Questions about Savills

How many reviews does Savills have?

Savills's Salisbury office has 167 reviews across 1 platform: 167 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Savills's rating?

Savills is rated 4.9 out of 5 across all 167 reviews, and 4.9 out of 5 on Google from 167 reviews, checked 9 October 2026.

Where is Savills's Salisbury office?

Savills, Rolfes House, 60 Milford Street, Salisbury SP1 2BP.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.