Carter May Salisbury reviews

★★★★★ 5/5

Google

Before working with Carter and May, my experiences with estate agents in both the rental and real estate sectors were consistently poor. However, Ben from Carter and May completely changed my perspective, proving to be an exceptional professional. In the past, we were subjected to deceit, manipulation, harassment, and gaslighting by various local estate agents. As a result, we considered using a free online estate agent service to sell our property. Deciding to give a new firm a chance, we turned to Carter and May, and here's what happened: We found ourselves in a critical situation where we needed to sell our house within two weeks. Ben accomplished this in just one week. When a subsequent chain breakdown occurred, which was not Carter and May's fault, we had to sell our house again. Remarkably, it sold within three days of being listed. Ben's good understanding of the market and his ability to sell houses quickly was evident. Throughout the sale process, Ben made a point to regularly update us on our sale's progress. This communication was invaluable, as it kept us informed every step of the way. Ben proved to be honest. His transparency and openness about his motivations and opinions from the start built a foundation of trust. This allowed us to engage in sensible discussions later in the buying process, enabling us to make informed decisions. In conclusion, my past frustrations with estate agents had led me to view them as a poor investment and a detriment to one's mental health. But with Ben from Carter and May, I am pleased to report that there is at least one estate agent who is truly worth their fee.

Peter · 24 January 2024

★★★★★ 5/5

Google

We have used Carter and May for several house sales and purchases over the years, and we would highly recommend them to anyone for property sales in the Salisbury and surrounding area. The team at Carter and May are very professional and the process from start to finish is always very easy. They are always prepared to go the extra mile to secure that next move and ensure the client is satisfied.

Dan · 22 December 2025

★★★★★ 5/5

Google

Charlie and his team did an excellent job selling our home

Sam · 6 April 2026

★★★★★ 5/5

Google

We have just bought our first home through Carter and May. Ben was brilliant throughout the whole process. He was proactive in finding a property that suited our requirements and budget and then managed all parties to ensure a smooth and fast purchase. He was professional, helpful and happy to answer any of our 'first-time-buyer' questions. We would recommend Carter and May to anyone looking to purchase a new home.

Hannah · 28 April 2024

★★★★★ 5/5

Google

The service I received from Ben at Carter & May during my sale was utterly beyond expectations and I would recommend Ben to anyone that asked. Due to circumstances completely out of our control, my sale was hindered by many (many!) bumps in the road, but at every one Ben was supportive, professional and positive. I don't think there is any other estate agent that could have got me through this sale. Ben was always cheerful and kind at the end of the phone, always prioritised my best interests and always kept me updated...for two whole years!! Thank you so much to Ben and the team for getting the world's longest sale to completion! I'm eternally grateful.

Louise · 27 August 2023

★★★★★ 5/5

Google

Brilliant Agent. Just sold our House through Carter and May. I cannot praise them enough and particularly Ben who is in danger of giving the profession a good name. We had a particularly long and difficult chain and Ben was tireless. His communication was first rate and his professionalism was excellent. He got us over the line where had it been anyone else we would have given up. I cannot recommend this company and particularly Ben highly enough who is now more like a family friend. The best service I have ever received from an estate agent. Tim W.

Tim · 20 August 2023

★★★★★ 5/5

Google

My wife and I have been delighted with the professional service we received by Ben Clark at Carter & May. Ben is a really friendly and approachable guy. He did a great job at leading us through both our sale and the purchase of our new property. Nothing was too much for him as he went out his way to provide us a great service, provided us with clear communication and updates, chased solicitors for us and kept our chain together in this difficult market. Thank you Ben, we really appreciated all the hard work you did for us. We have and will continue to recommend you to our friends in the area.

Colin · 28 July 2023

★★★★★ 5/5

Google

Carter & May is a top quality Estate Agent. Tim and the team worked hard to ensure that everything was to our satisfaction and helped answer questions quickly. No problems with the process, we are very pleased with them and with our purchase.

Simon · 2 May 2025

★★★★★ 5/5

Google

We recently sold and bought through Carter & May. Charlie and Jake and Team in the Salisbury office were fantastic and achieved full asking price for our house within a couple of weeks. Ben on the purchase was also excellent. Really good communication from the whole team, and all genuinely nice people who are easy to deal with. We're grateful to the whole team for their efforts.

Dan · 22 December 2025

★★★★★ 5/5

Google

I had a fantastic experience with Tim as my estate agent. His knowledge of the property was impeccable, and he never once applied pressure during the process. What really stood out was his willingness to accommodate multiple viewings, even on his day off, ensuring I made an informed decision. Tim's professionalism and dedication really helped me through the process. Thanks Tim and co!

KingRob20 · 28 May 2024

★★★★★ 5/5

Google

For anyone looking to buy/sell in the Fordingbridge/Alderholt areas, I strongly recommend you contact Ben Clark of Carter & May. Polite, honest, friendly and professional. Ben has got us over the line on multiple transactions over the last 3 years and always puts the interests of his clients first. Thanks again for all your hard work!

Chris · 13 February 2026

★★★★★ 5/5

Facebook

We recently sold our house through Carter & May and could not fault the service. From the moment we contacted Ben Clark for a valuation he was professional and kept in touch without putting us under any pressure until we were ready to put our house on the market. He did an amazing job of liasing with everyone in the chain and solicitors to keep the process moving and keeping everyone informed of the progress. We would not hesitate to recommend Ben and Carter & May.

Carol · 22 December 2022

★★★★★ 5/5

Google

I cannot speak highly enough of Ben Clark. I was looking at a property in Alderholt and because I was a stranger to the area, he went the extra mile and showed my friends and I around the area pointing out places of interest. After that he regularly kept in touch (not in a pushy way) which is so unusual for estate agents these days. I loved the property anyway but Ben made the experience so easy. I have now moved into the property and still love it so thank you Ben. Jan Atkins

Jan · 16 October 2022

★★★★★ 5/5

Google

Recently sold our house with Ben Clark at Fordingbridge, he was wonderful from start to finish. Kept us informed every step of the way, made a plan and kept to it. Never had to chase him he was always one step ahead. Supportive, friendly and honest. Thanks Ben amazing service ! Mandy & Matt

Mandy · 27 July 2024

★★★★★ 5/5

Facebook

Massive shout out to Ben who has gone above and beyond to ensure our purchase went through. Don’t think we could of done it without him, it really is appreciated. Would highly recommend Carter and May (Ben especially). Thankyou for all you’ve done.

Katie · 30 March 2023

★★★★★ 5/5

Google

The service I received from Ben at Carter & May during my sale was utterly beyond expectations and I would recommend Ben to anyone that asked. Due to circumstances completely out of our control, my sale was hindered by many (many!) bumps in the road, but at every one Ben was supportive, professional and positive. I don't think there is any other estate agent that could have got me through this sale. Ben was always cheerful and kind at the end of the phone, always prioritised my best interests and always kept me updated...for two whole years!! Thank you so much to Ben and the team for getting the world's longest sale to completion! I'm eternally grateful.

Louise · 1 October 2022

★★★★★ 5/5

Google

Ben has been superb! What can I say! We recently purchased a property with Carter and may as the agent. Ben has had excellent communication all the way through and has been reassuring and a great support to us as first time buyers, he ensured everything ran smoothly and kept us updated throughout. Not only has Ben been great facilitating the sale he has also been extremely personable and sensitive to the sellers situation. The only estate agent I have come across who I feel is absolutely genuine. Would 100% recommend. THANKYOU CARTER AND MAY.

Robyn · 16 September 2022

★★★★★ 5/5

Google

Ben has been absolutely excellent with our purchase from start to finish. We had difficulties with our solicitors near the end and he helped get things moving along. He was always in contact and letting us know if things were needing a nudge. His professionalism is an attribute to him and Carter and May. Jake and the team have been brilliant but I have to say that Ben has gone above and beyond. We will definitely use Carter and May for any future business.PositiveResponsiveness, Quality, Professionalism, Value

Mike · 27 August 2022

★★★★★ 5/5

Google

We would not hesitate to recommend Carter and May as an estate agent. From the very beginning Ben Clarke made us feel very comfortable about the process and was so approachable, he also made us feel very confident that he could sell our house.... Which he did very quickly! We were extremely pleased with the efficient service. Ben was always responsive to calls/emails and worked extremely hard in the following months completing the chain. Ben was always there to listen to my thoughts/concerns and I felt he always had time for me, which is a rare thing these days. At the time of exchange Ben was key in the communication process and was invaluable. We can’t thank him enough for his total support, professionalism and fantastic work ethic. Don’t look anywhere else, you will want Ben as part of your team when buying and selling your property as he really does go that extra mile for his clients.PositiveResponsiveness, Professionalism

Tamsin · 27 August 2022

★★★★★ 5/5

Google

Acting as executors for my late father's estate, my brother and I invited 3 estate agents to visit and value the family home in Salisbury. Jake Wildman (JW) from Carter & May stood out as particularly knowledgeable of the house location and also showed immense enthusiasm and passion to take on the sale. He saw potential and value in the house which chimed with our family view. JW described his sales strategy to us and also recommended that we proceed in parallel with the grant of probate application for the estate which has worked out very well. Throughout the sale process JW has stuck to the plan, updated us regularly on progress and helped us to select the most appropriate buyer. We completed on the house last week, sold above asking price to a lovely family who will breathe new life into our family home. Thank you Jake, an excellent service!

Karen · 27 August 2022

★★★★★ 5/5

Google

I would like to thank Ben from Carter & May for his endless help, professionalism and personable nature whilst purchasing my first property. Through no fault of Ben's, or Carter & May, the process encountered its share of hurdles but Ben dealt with everything in a timely and efficient manner. He provided regular updates and did everything within his power to push for exchange. The service he provided exceeded expectations and took a lot of the stress out of the situation and I felt reassured that it was being handled in the best possible way! Thank you Ben!

Peter · 27 August 2022

★★★★★ 5/5

Google

Purchased a house through Carter & May, dealt with Ben through this process. What can I say. For once it was as if an estate agency was not just in it for the sale or money. Ben was professional and updated us out of his working hours! As first time buyers, we would recommend Ben from Carter & May and would keep them in mind for the future. If your looking to for an estate agency, dont look elsewhere..

Ryan · 27 August 2022

★★★★★ 5/5

Google

Just wanted to say a huge thank you to Ben at Carter & May for finding my partner and I the most perfect home. Lots of viewings and finally the last was the one. Ben has been exceptional throughout the process, both selling my partners house and the purchase of our new home. A genuinely lovely chap who even organised us a second viewing on his day off!!! Thank you.

Sam · 29 May 2023

★★★★★ 5/5

Google

Great communication from the staff involved in my purchase through Carter & May. It was easy to arrange viewings and I was made to feel valued as a buyer.

Laura · 22 July 2026