5/5
GoogleGreat service, splendidly helpful special thanks to the snugpads team
Trusted Agent profile · Salford · Manchester
Verified
SnugPads Salford reviews
★★★★★
223 reviews across 1 platform
St. James House, Pendleton Way, Salford, Manchester, M6 5FW
SnugPads's office in Salford, Manchester, at St. James House, is rated 4.6 out of 5 across 223 reviews on 1 platform, including 223 Google reviews rated 4.6.
About SnugPads Salford
SnugPads is an online Student Property Management and Letting Agency. Helping students in Salford and Manchester with their housing needs. We have property sizes ranging from 1 bed luxury flats to 10 bed student house shares. Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need Under one roof. The company has always used computer and internet technology, but the company's biggest strength is the genuinely warm, friendly and professional approach that we offer all of our clients. Our record of success has been built upon a single-minded desire to provide our clients, with a top class personal service delivered by highly motivated and trained staff. A sign of this success is the fact that a large proportion of our business is from referrals, satisfied Clients who have recommended us to friends and family. So, if you want professional help and advice on all aspects of moving home please contact us on the above number or call into our office.
Reviews
Every review we hold for the Salford office, from every platform, shown as written. First names only.
Google5/5
GoogleWe’ve been with SnugPads for two years now and have never had any issues with them. Hamza our property manager went above and beyond to make sure we were looked after throughout the years, couldn’t ask for a better letting agents, please don’t pay any mind to the bad reviews! Honourably mention to Chris our maintenance man 🫶🏻 …
5/5
GoogleVery good experience with SnugPads, would highly recommend
5/5
GoogleEfficient and responsive landlords, good value for money
5/5
GoogleHIGHLY RECOMMEND HOUSEMAN Raphael and Emma are really great to deal with and I felt their approach was friendly, informative and very professional from start to finish. I have worked with them on several projects in the past and highly recommend them. They are always available to Landlords and Tennent's and will always do the best for clients and with a demonstrable record of success, having expert knowledge in their field gives them an edge over other letting agents. Would recommend to family, friends and colleagues.
Agent replied · 4 September 2026
Thank you for the feedback you are a pleasure to work with.
1/5
GoogleFirstly they failed to pass on my offer to the family. After trying again, my offer was accepted (13th June, they asked for info 17th June and all information they asked for given. I ran around getting my mortgage application done (within …
5/5
GoogleLived in a property ran by this company for two years - they were so helpful and attentive the whole way through. The maintenance portal is so easy to use and they attend the property really quickly. Couldn’t have asked for a more attentive company. Would definitely recommend!
5/5
GoogleThe application process was very easy and straightforward. The agent Hamza was very helpful and made the whole process stress free. Definitely recommend
5/5
GoogleGood price, very helpful landlord.
5/5
GoogleRaphael and Emma were very professional, and they communicated with us at every step. They provided an excellent service as an online-based company. Highly recommend
Agent replied · 4 September 2026
Thank you so much for your excellent review.You've been a pleasure to deal with.
5/5
GoogleGreat agency had no issues!
5/5
GoogleThe Houseman team is absolutely amazing, they are always there when needed, doing the work at a top level. I would recommend them to anyone who is looking for the best service
Agent replied · 4 September 2026
Thank you for the five star review. You are a pleasure to work with. May continue for many years.
5/5
GoogleThe letting agents here are lovely - genuinely couldn’t fault them. Faults in the house are repaired next day, if not the day of reporting. The house we were in was so roomy, and had next to no faults when we moved in. They gave us an extra …
5/5
GoogleRepairs were always completed within 48hrs even on bank holidays by their maintenance team. Easy process from start to finish and got my deposit back at the end of the year. Making contact via calling or email was easy if I had any queries they were answered within the day of contacting.Would highly recommend to any students around the Manchester/Salford area
5/5
GoogleI’m just finishing a 7 year tenancy and I wanted to put it out there just how great they are. I have nothing but or aside for their professionalism and anything needed taken care off, it was never a problem. Thankyou Raphael and Emma from myself and my daughterd
Agent replied · 4 September 2026
Thank you, Robert. You are a pleasure to work with. I wish you happiness in your new home.
5/5
GoogleI would definitely recommend Houseman to friends and family. The whole experience using them was effortless and a pleasure. Craig McIntosh
Agent replied · 4 September 2026
Thank you very much for the review. It's always a pleasure working with you.
5/5
GoogleGood experience with their repairs team and Hamza was helpful during inspections and moving out.
1/5
GoogleI had one interaction with them years ago and never signed up for anything, but they still added me to their pointless mailing list and sent me spam.
5/5
GoogleSnug pads are a really good company if you’re looking for good student accommodation. They’re always really quick with maintenance issues and are ready to help when needed. The location of the property was really convenient for my degree at …
5/5
GoogleAmazing letting agent. Very efficient for the administrative procedures. I strongly recommend this company and particularly Raphael and Emma.
Agent replied · 4 September 2026
Thank you for your positive comments. You’re very easy to deal with and no doubt will make an excellent tenant. We wish you happiness in your new home
5/5
GoogleIve stayed with snugpads for a year now and have moved into a new property of theirs today. They have been a lovely company to be with and have been very personable with quick repairs etc.. I would recommend :)
5/5
GoogleWe’ve had a great experience in our house this year. Always prompt with any maintenance reports and friendly. Happy to be renting with snugpads again this year :)
5/5
GoogleHad the best experience with snug pads they are really helpful and maintenance always done quickly and was an easy process moving in and out.
5/5
GoogleSo accommodating and help with any issue/repair we have had, perfect for students! Hamza has always been so kind and helpful in each visit and helped us find our house for next year aswell!
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