Trusted Agent profile · Salford

RW Invest Salford reviews

4.7

★★★★★ Excellent

1,281 reviews across 2 platforms

8 Exchange Quay, Salford, M5 3EJ

Part of RW Invest, see every office.

RW Invest's office in Salford, at 8 Exchange Quay, is rated 4.7 out of 5 across 1,281 reviews on two platforms, including 189 Google reviews rated 4.8.

Google logo

4.8 / 5

189

Reviews on Google

This office

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1,092

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Salford office, from every platform, shown as written. First names only.

5/5

Trustpilot

It was a pleasure to work with Chloe

It was a pleasure to work with Chloe , she provided excellent customer service and dedicated support, and she helped to clarify all required topics. In addition she supported to finalize outstanding topics with other stakeholders in process.

Aymen · 27 July 2024

Agent replied · 24 August 2024

Thank you Aymen! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!

5/5

Trustpilot

Appreciation for services rendered

Thank you Rachael Barkley for being an excellent client care executive. You are simply the best

Chenge · 26 September 2022

Agent replied · 15 June 2024

Thank you Chenge

4/5

Trustpilot

Very helpful

Very helpful, supportive and informative Chloe Walker is very kind .

Huda · 9 March 2023

Agent replied · 15 June 2024

Thank you

5/5

Trustpilot

Daniel has been excllent through all…

Daniel has been excllent through all the process i will recomended rw invest

Mr · 19 December 2022

Agent replied · 15 June 2024

Thank you!

5/5

Trustpilot

Great overall experience

The sales team were great - very knowledgeable and able to give me as much information as required, plus additional options if I felt something wasn't quite right for me. The aftercare team have also been brilliant, staying in regular contact, supporting with every step of the process and chasing up solicitors where required.

Nonie · 18 July 2023

Agent replied · 15 June 2024

Thank you for leaving

5/5

Trustpilot

Exceptional Customer Service

My experience from working with RWinvest is nothing but positive, as they guided me through all options, explained the purchasing process & chased up the conveyancers to ensure there were no unexpected delays. Our designated caseworker (Rachel) was also happy to answer any questions that we had, so I would thoroughly recommend this company if you are looking to expand your property portfolio.

Lloyd · 20 September 2022

Agent replied · 15 June 2024

Hi Lloyd, thank you for your kind feedback

5/5

Google

Very professional and thorough tour of the new property, ensuring safety and allowing sufficient time for discussion and questions.

Teatea · 12 April 2025

Agent replied · 25 August 2025

Thank you for your kind words! We're glad to hear you appreciated the thoroughness and professionalism during the tour. Providing a safe and informative experience is always our priority.

1/5

Trustpilot

Unhelpful and often liars

Spotted a property that I really liked to buy as an owner occupier and rang them up to enquire. They said all had been sold yet nearly a dozen adverts remained. A few days later one got reduced so I rang again and they said they were not sure why this had happened. Yet I had someone ring on a different number pretending to be an investor and they wanted to send info packs out. I had another person ring up as an owner occupier after that and they said the flat in question that had been reduced, had been reserved that morning but it was 20 minutes after I had rang up. So blatant lies from the company who seem to have a problem with owner occupiers yet advertising they welcome them. Really unhelpful.

Anthony · 13 December 2023

5/5

Trustpilot

Great experience with Rachel and her team at RW Invest

I had a great and smooth purchase and transaction which Manchester office of RW invest facilitated. I had a meeting with the team based out of Manchester and they helped with negotiation a good deal with the developer. I was taken to the actual site and that was what sold it for me. then there was follow-on calls, the construction updates, etc.

Jay · 13 October 2022

Agent replied · 15 June 2024

Thank you

5/5

Trustpilot

Quick and Efficient

Everything was good. Enjoyed the quickness of the process.

Sarkis · 4 April 2023

Agent replied · 15 June 2024

Thank you

5/5

Trustpilot

Chloe and Ryan once again absolutely…

Chloe and Ryan once again absolutely brilliant and helpful throughout now my 3rd investment. Can honestly 100% recommended RW Investment, Its been great dealing with you both. Many more to come.Derek Leigh

Derek · 4 October 2024

Agent replied · 15 June 2024

Hello Derek, Thank you so much for sharing your positive experience!We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!

5/5

Trustpilot

Extremely supportive and stress free

The support offered from all the staff were amazing. In my case, Lee was very transparent and really helped me secure my apartment with good negotiations. Rachel was also amazing at getting the paperwork done. They really did follow things up and made the whole experience extremely smooth.

Shaykh · 14 July 2022

5/5

Trustpilot

Excellent Service

Most of my contact has been with James Davies, who has gone the extra mile in every way to get our property sorted. I've told him that he deserves a rating of 7 out of 5 for his willingness to serve his clients. No matter what the issue, James has found the answer and given helpful suggestions.

Sandy · 27 March 2023

Agent replied · 15 June 2024

Thank you for leaving your positive comments

5/5

Google

Always professional and responsive. Daniel Chapman showed us round out apartment and was very knowledgeable and helpful

Glyn · 25 April 2025

Agent replied · 10 August 2025

Thank you for sharing your positive experience! We're thrilled to hear that Daniel was knowledgeable and helpful during your visit to the apartment. Your feedback means a lot to us!

1/5

Trustpilot

This is a fraudulent property…

This is a fraudulent property company,36k was invrested in 2020 but I have no refund or property till date,Matter has been escalated to the ombudsman

R · 21 April 2024

5/5

Trustpilot

RWinvest has different teams to manage…

RWinvest has different teams to manage your requests, from initial sales to post-sales support, everyone is very friendly, responds quickly and is always patient to reply to my questions. I would recommend them and you are in good hands!

Smartme · 28 May 2024

Agent replied · 15 June 2024

Hello , thank you so much for sharing your positive experience!We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!

1/5

Trustpilot

Caveat Emptor - Bigly!

Caveat Emptor, in a very large way!Having had to deal with RW Invest for the last 3+ years, I can safely say this is the most frustrating experience as a customer/investor I have ever, ever encountered. If I could wind back the clock to 2020 I would never, ever have taken the step of investing with RW Invest.I have taken two major issues in stride, firstly the delays in completion which have extended way beyond the promised completion date of 2021, and secondly the bankruptcy of the management company which meant that the promised 7% guaranteed return for 3 years was in fact not guaranteed as promised. So in fact no yield guarantee at all, and I would advise anyone foolish enough to “invest” with RW Invest to ignore any promise of guaranteed yield as it is unlikely to materialize.But the straw that has broken this camel’s back has been the incredibly frustrating follow-through with RW Invest post-completion of my unit. I was given a snagging list by my rental management agent (who have been superb by the way) back in August 2023 for the fully completed unit, which is now thankfully tenanted. However after 3 months now of back and forth with RW Invest, specifically with GC et al from RW Invest, not a single one of the snagging issues has been resolved.Of course GC et al and RW Invest blame their contractors, but RW employ their contractors (i.e. pay them!) so ultimately RW Invest are responsible for the lack of ANY resolution of the snagging issues. Not a single issue has been resolved, including ones as simple and straightforward as putting railings inside wardrobes to hang clothes!Even more frustrating is that emails to RW and to GC et al just get ignored. Phone calls go unanswered. And this is not just for days or weeks. This is months.By the way Trustpilot, I do have all of this documented, including the long email trails of me trying to get RW to resolve these outstanding issues since August 2023. So if there are any objections from RW Invest then please let me know and I am happy to provide all the proof necessary to show I am simply sharing my experience of dealing with RW.In conclusion, avoid RW Invest, the returns are really not worth the heartaches/headaches and overall run-arounds.

Ben · 20 November 2023

5/5

Trustpilot

Daniel was extremely helpful and…

Daniel was extremely helpful and provided excellent customer service….nothing was too much trouble

Sharon · 19 October 2022

Agent replied · 15 June 2024

Hi Sharon. Thank you for your kind feedback.

5/5

Trustpilot

Great visit

I visited the Baltic Square development today to view a newly completed flat. I was toured around the site and the flat by Daniel who was timely, thorough, professional, friendly and happily answered any questions I had. I was very pleased with the flat too.

Saif · 22 January 2024

Agent replied · 15 June 2024

We appreciate the feedback, thank you.

5/5

Trustpilot

I have had a brilliant and efficient…

I have had a brilliant and efficient experience during the purchase of my property with RWInvest. Chloe Walker and Michael Brailsford have been so informative and have been there to answer any questions every step of the way. It has been a smooth sailing process thanks to the amazing team! Highly recommend

Sana · 3 August 2023

Agent replied · 15 June 2024

Thank you for your feedback, Sana

4/5

Trustpilot

Happy with their service

Quick response most of the time. Shout out to Heather and Esther. As a new property investor, we are happy that Esther explained everything to us clearly before the sales and Heather is really helpful for arranging the site visit and providing updates of the development to us.

Stephanie · 6 June 2022

5/5

Google

We invested in property through RW Invest. The team is extremely helpful in advising property purchase its location , etc. In particular customer care Ms Chole Walker was very helpful in answering any question related to property and guide us in particular each stage until exchange of contract. Thanks Chole for excellent work.

Zahid · 27 August 2021

5/5

Trustpilot

Thorough

Kallum Holmes was very friendly and thorough and Respectful.

Marah · 11 February 2023

Agent replied · 15 June 2024

Thank you for your positive comments

5/5

Google

Bought a 2-bedroom flat off plan with these guys and service is A *. Would recommend to anyone

Robert · 25 March 2025

Agent replied · 16 April 2026

Thank you for your kind words and recommendation! We're thrilled to hear you had a great experience with us and are enjoying your new flat.

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