Every review we hold for the Salford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHighest level of customer care
Kallum helped me to chase the rental guarantee which was the mistake from the solicitor. He worked extra miles on this case to communicate with the developer. I rank his customer care attitude to the highest.
S · 27 June 2024
Agent replied · 24 August 2024
Hello S Cheung, Thank you for your positive feedback. We’re glad to hear your issue was resolved. We always strive to communicate promptly with investors and work tirelessly to resolve any issues quickly. Please don’t hesitate to reach out if you ever need our assistance in the future!
★★★★★ 5/5
GoogleBought a 2-bedroom flat off plan with these guys and service is A *. Would recommend to anyone
Robert · 25 March 2025
Agent replied · 16 April 2026
Thank you for your kind words and recommendation! We're thrilled to hear you had a great experience with us and are enjoying your new flat.
★★★★★ 5/5
TrustpilotAmazing service
Thank you RW invest and Daniel in particular . Quality service and people who not only sell but committed to delivering first class service after the purchase and delivering profit to my bank account. I shall be doing future deals with RW.
M · 28 February 2024
Agent replied · 15 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
GoogleI found my experience extremely positive. The representatives were very prompt and available whenever I needed them. Special thanks to Alexio and Rachael. They made my purchase seem fairly easy.
Atisa · 30 November 2023
★★★★★ 1/5
TrustpilotNever get into trap of RW invest..
Never get into trap of RW invest..1. Before selling they will mention unrealistic date for completion.. once you hv reserved then they will share actual contract copies by which u may already hv paid there non refundable deposit.2. They will nearly force you to use their con-team of lawyers with unrealistic timeline who will never respond or hardly treat as your solicitors, every clause or conditions will be forced upon you. 3. Again, regarding delays they won't pay or entertain anything saying tht we mention estimated handover date. If you ask them to cancel or resale back, there will be hefty charges again to con you.4. Before completion the lease documents will be another trap which will be forced upon you so that you cannot manage property by yourself and you have to accept their managed services. 5. Lots of unrealistic clauses will be disclosed only at last minute. Obviously their recoommended con lawyers wont mention to you tht u r falling in a trap. They will mention if you won't sign then all deposits will be confiscated along with hefty fines.
Niraj · 30 September 2023
★★★★★ 5/5
TrustpilotEarly days but I must say that we are…
Early days but I must say that we are impressed with the sales team Chloe was especially fantastic, making sure everything goes smoothly to exchangeWe are hoping that we will have same esperience and review to completion and after sake.So far, good experience Dr Chris
Chris · 28 July 2022
★★★★★ 3/5
TrustpilotNo respond when it mattered the most
I purchased an apartment in Element the Quarter. RW were excellent until final stage when approaching completion.It was agreed that I will have a snagging report prepared by a specialized company before completion, and it was my only way to have inspection of the apartment being a foreign investor. The company who was supposed to prepare the snagging report contacted RW agent and was supposed to have a viewing, but then suddenly the snagging report was delayed to after final payment, due to a possibility of "a tenant in situ" which I was not aware of.I immediately contacted RW and asked for explanations, and also asked to have a "check in" report at least, just to evaluate the apartment's condition before completing, but didn't get and response for the last 5 days. I sent a reminder yesterday but no response yet. This really shook my confidence as an investor.It is really unfortunate, since RW were top notch throughout the process until now, and I was really considering further investments through them.
Soli · 27 September 2023
★★★★★ 5/5
TrustpilotSam and Charlotte - very good service
So far - excellent! Will see how this process will turn out investment wise. The process was smooth. My sales representative, Sam, was very professional, transparent, truly helped with selection process and provided adequate advice on pros/cons of projects. Charlotte was exceptional at documentation stage, and customer care requests. Looking forward to completion of construction. Do recommend!
Fergus · 18 March 2020
★★★★★ 5/5
GoogleProfessional service! We are pleased to work with RW. Thanks for all your helps.
Ilayda · 27 April 2025
Agent replied · 25 December 2025
Thank you for your kind words! We're thrilled to hear you're pleased with our service. If there's anything else we can assist you with, don't hesitate to let us know.
★★★★★ 5/5
TrustpilotWonderful, Responsive Service
Wonderful, responsive follow up in particular by Chloe Walker and Micheal Brailsford. I live and work overseas, the UK property market and all the rules and checks was an enigma to, but Chloe and Micheal followed up and saw me across the line.
Zara · 10 January 2024
Agent replied · 15 June 2024
Thank you
★★★★★ 5/5
GoogleAdam burns has been so helpful. He is attentive, efficient and all round fantastic. Very greatful to him for making my investment so smooth.
Thank you !
Maddie · 28 October 2024
Agent replied · 11 November 2024
Hi Maddie,
Thank you for sharing your positive experience with Adam Burns. We're thrilled to hear that he provided attentive and efficient service, making your investment process smooth. Your feedback is greatly appreciated and will be shared with Adam and the team to keep up the fantastic work.
★★★★★ 5/5
TrustpilotWe are pleased to share our experience…
We are pleased to share our experience with Ben Fisher and Heather Wilson from RW Invest and to tell it was more than just 5 stars. Being first-time investors didn’t seem so easy at first but with the help of Ben and Heather we’ve got it to the completion smoothly and without any problems. We can highly recommend them.
Plamen · 16 September 2022
Agent replied · 15 June 2024
Hi Plamen. Thank you, great to hear you are happy with the service you have received.
★★★★★ 1/5
TrustpilotConcerned Family Perspective
Concerned Family Perspective, Please Read Before Investing
Samuel · 25 April 2026
★★★★★ 5/5
TrustpilotAdam burns has been so fantastic
Adam burns has been so fantastic. He is efficient and all round fantastic. My first investment journey has been made so smooth thanks to him. Highly recommend!
Maddie · 25 October 2024
Agent replied · 23 November 2024
Hi Maddie,Thank you for sharing your experience with Adam! We're thrilled to hear that he made your first investment journey smooth and enjoyable. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out.
★★★★★ 5/5
TrustpilotResale
Good afternoon, I am very impressed with kallum. We have had buyers that have messed us around but instead of giving up. Kallum took my contents on board and changed the way his department done things. This resulted in me getting more money from a different buyer and completed in 20 days, happy customer.
Dean · 7 March 2023
Agent replied · 15 June 2024
We appreciate the kind words
★★★★★ 5/5
TrustpilotA big thanks to Daniel
Daniel Stewart is very helpful. He walked me through the whole process from start to end. I think it's especially important for most of the oversea investors like me who has little experience and knowledge in buy to let investment. Thanks for his excellent work that made my investment an enjoyable one.
Lawrence · 14 April 2021
★★★★★ 5/5
TrustpilotGreat Sales and Aftercare
Joffe was great to start with alongside his manager Sam, got me a great deal and were patient and encouraging.Tayla took over and provided really attentive aftercare to get me through to Exchange. Superb at dealing with solicitors and all parties for me and nudging me when required.
Tom · 20 December 2021
★★★★★ 5/5
TrustpilotPositive experience
My experience with Rachael Barkley from RW Invest has been very positive. She is dedicated, committed and provides excellent service. It is very pleasant to work with her, and she successfully supervised the purchasing process. Highly recommended!
Een · 26 April 2024
Agent replied · 15 June 2024
Hello Een, Thank you so much for sharing your positive experience!We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
★★★★★ 5/5
TrustpilotShow flat viewing
Daniel from RWinvest took us to view a show flat in an under-construction complex. He was very helpful in answering all our questions and was able to give us assurances in regard to some specific requests. I am very confident in Dan and RWinvest's ability to meet any of our needs throughout the remainder of this process.
Will · 6 November 2022
Agent replied · 15 June 2024
Thank you Will, great to hear you were happy with your visit
★★★★★ 5/5
TrustpilotPurchase
From start to finish excellent handling , Kharym Rasool brilliant advice and assistance setting up deal and then smoothly handled by Adam Burns organising the process up to exchange.
Mr · 13 September 2024
Agent replied · 24 October 2024
Thank you Mr Brownrings! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotBuy to let purchase
The experience of purchasing my buy to let property via RWinvest was pretty smooth. In particular, Heather Wilson from Client relations team was a great help and was able articulate clearly what was required at the various stages of the process.
Sino · 2 February 2024
Agent replied · 15 June 2024
We appreciate you taking the time to leave your experience for others to see.
★★★★★ 5/5
TrustpilotDefinitely recommend
First experience with RW Invest. Very smooth journey. Very impressed with Ryan & Adam, their ability to listen and take quick action when needed. Would use again.
Tom · 13 October 2024
Agent replied · 24 October 2024
Hi Tom,Thank you for sharing your positive experience with us! We're thrilled to hear that Ryan made a great impression and that the process went smoothly for you. Your feedback is invaluable, and we'll make sure to pass on your kind words to him. If you have any more questions or need further assistance, feel free to reach out anytime.
★★★★★ 5/5
TrustpilotThe whole experience dealing with RW…
The whole experience dealing with RW starting from James in sales, to Chloe in client care management was smooth and professional with the outmost support and understanding. A big thank you for all the hard work.
Ashraf · 2 May 2024
Agent replied · 15 June 2024
Hello Ashraf, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotNice company to work with
I brought a new apartment with RWinvest. Ron and Nick was very responsive and following with closely. Chloe gave a lot of support to make sure the whole process went smoothly. It was a good experience to make the deal with them.
Dali · 26 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
