Trusted Agent profile · Salford
★★★★★
1,282 reviews across 2 platforms
8 Exchange Quay, Salford, M5 3EJ
Part of RW Invest, see every office.
RW Invest's office in Salford, at 8 Exchange Quay, is rated 4.7 out of 5 across 1,282 reviews on two platforms, including 189 Google reviews rated 4.8.
Every review we hold for the Salford office, from every platform, shown as written. First names only.
5/5
TrustpilotRW Invest know their business well..........!
All doubts and questions answered by Adam Burn (and earlier by Tony during booking) till exchange completed.
Thank you for sharing your positive experience! We're thrilled to hear that Chloe and James provided professional and prompt assistance. Your recommendation means a lot to us, and we're glad we could support you in your property investment journey.
5/5
Trustpilotsupport
quick, friendly, and helpful support
Thank you for your kind feedback, Jens.
5/5
TrustpilotInvestment Property - Highly Recommended
RW Invest played a pivotal role in my search for an investment property as a non-resident landlord. Lee Blackie adeptly grasped my requirements, swiftly identifying a suitable property. Throughout the purchase process, Adam Burns provided invaluable expertise, liaising with solicitors as needed. I highly recommend the team for their seamless and rewarding approach.
Hello Alison, Thank you so much for sharing your positive experience!We are so pleased to hear that you would consider recommending us to others. Don’t forget to take advantage of our referral scheme when spreading the word!
5/5
TrustpilotFantastic service from RW-Invest
Fantastic service from RW-Invest. Thanks to Phoebe who handled my case professionally and was always prompt in replying to my endless queries :)
We appreciate the positivity
5/5
TrustpilotResponsive and supportive.
Thank you for your kind feedback, Doried
5/5
TrustpilotThe company keeps track of the process…
The company keeps track of the process all the way from picking up the apartment till completion of the purchase. Very good and experienced staff. Smooth process overallMight be better in the future if the company explicitly states the fees of SDLT for non residential customers since it's percentage of the property price
Dear Moosa,Thank you very much for your feedback, it is very much appreciated.
5/5
TrustpilotI found my client manager at RW…
I found my client manager at RW accessible and very supportive during a recent hiccup with the developer. I find it reassuring that there is someone I can talk to and who actually replies to emails and does something about problems. Great RW team.
Thank you for sharing your experience
5/5
GoogleIt's important for me to say that your company is very professional and reliable and specialy, mr Adam Burns that was stay next to me at the long process and was available at any time and answer all of my questions. His answers were rights and reliable Im sure that i will make business with you soon again Thank you!
Thank you, Dror
1/5
TrustpilotBe aware
RW Invest are the assuring 7% return for 1 year as sold???Be aware! They sell you a property by stating they assure rental returns and only work with the best, most trusted developers. I purchased at one Baltic square and the developer went bust and nobody wants to honour the original agreement. Now being told that there is no assured rent. It is outright misrepresentation and will be getting the lawyers involved.
Dear Jonpaul,Thank you for your feedback. As your feedback highlights, when you purchased your property with the previous developer there was an agreement in your contract between you as the leaseholder, and their management agent to receive a percentage of assured rent following completion of your purchase.It is important to highlight that this agreement was strictly between the leaseholder and the management agent in place on the development as per their exchanged contract. We have recently learned that a 3rd party entity petitioned a winding up order against the management agent, causing them to cease operation. It is important to highlight that the entity that petitioned for this did so due to matters entirely separate to this development or RWinvest and had no affiliation with any purchase in this development. This course of events could not have been foreseen or planned for by anybody at the outset of your purchase, but naturally the closure of the management agents due to the 3rd party entity has meant there are implications for you as a leaseholder in this project. In order to assist you with this, RWinvest has actively sourced a new management agent on your behalf, to oversee the management of your property upon completion, should you choose to use their services.They are a highly experienced management agency and as such we believe that they can offer a more enhanced service than that of the original agents in place at the time of your purchase. They currently have over 1,500 properties tenanted and under their management. Based upon initial projections the headline gross rents may actually be in excess of the rental figures under the agreement with the previous management agents, and RWinvest have sent an update out regarding this, making our Post-Sales team available to discuss this matter at length should you wish to do so.We would urge you to contact RWinvest directly at your earliest convenience so that your Post-Sales Manager can speak with you regarding this. RWinvest.
5/5
GoogleChloe helped making the experience easy. Kept us informed on each stage. I don’t have much time but didn’t need to hassle her as she made the process a doddle
Hi Jignesh, Thank you for taking the time to share your experience! We’re delighted to hear that Chloe made the process easy and hassle-free for you. Your feedback encourages us to keep up the great work. If you have any further questions or need assistance, feel free to reach out.
5/5
TrustpilotExcellent service
Excellent service. Always ready to help and very informative. Special thanks to Ruairi and Rachael who have been very supportive.
We appreciate your comments
5/5
TrustpilotGreat service
Rachael was quick to respond & efficient. It was a great service from her and also from Tiarnan who was equally quick & fully engaged.
Thank you very much for your kind feedback
5/5
TrustpilotChloe was very supportive throughout the process
Chloe was alway available to support, answer questions, remind us to complete forms within the deadline
Thank you for your positive feedback, Pauly
5/5
Trustpilota pleasant site visit
had a pleasant site visit. The RW representative was very informative and gave lots of constructive advices, Thanks to Thomas Southern.
Appreciate the positivity
5/5
TrustpilotGreat experience with RW Invest
It was pleasure for us to work again with Ben Fisher and Chloe Walker from RW Invest. We got to know Ben a year ago and through this time he was very supportive and patient and helped us to choose great investment properties. We were also so lucky to be assisted by Chloe to the completion of one more property. She is really kind and a great professional.
Thank you for taking the time to highlight your experience
5/5
TrustpilotSupport and Trust all along the way
I have purchased two properties through RWinvest, and both buying processes were handled flawlessly from start to finish.
5/5
GoogleVery satisfied Daniel Chapman has been very helpful
Thank you for your comments
5/5
TrustpilotRachael Barkley has communicated with…
Rachael Barkley has communicated with myself all the way through the process of buying to Exchange today and been extremely helpful at all times. Rachael has gone out of her way to answering questions and checking if I needed any help at each stage with contact between myself and the solicitors all the time. Extremely pleased so far and a pleasure to work alongside.
Thank you
5/5
TrustpilotPhoebe is very attentive to details of…
Phoebe is very attentive to details of request, and send all the information in timely manner, really appreciate her assistance.
Appreciate the positivity
5/5
TrustpilotChloe was very efficient
Chloe was very efficient, helpful and always on hand to support. A great service! Michelle
Thank you
5/5
TrustpilotAdam Burns and Hamid Hasan
Adam Burns and Hamid Hasan are amazing, helpful, efficient and very professional. They really make things easy and ensure timely response from all parties. This is my first acquisition with RW Invest and I would without hesitation recommend them.
Thank you for sharing your positive experience, Noorjahan. We appreciate it and will continue to be on hand to support you when needed.
5/5
TrustpilotRWINVEST Feedback on service given
This company is thorough and seeks to give their customers (potential purchasers of new properties) a high class service by way of helpful and efficient staff, who make the on-line purchasing experience achievable, even to non-tech savvy customers such as myself.They make the task easy and effective, I commend the service they provide to all potential buyers.Philip Deeley
Thank you for your feedback, Philip.
1/5
TrustpilotOne Baltic Square Unit B208
One Baltic Square Unit B208 Following your reply to our review, which of course is twisting the facts to your convenience, I want to reiterate the following:You with your paper company Nexus, breached the contract as didnt complete the project in December 2021 as per the contract and never agreed a revised date with the buyers of this project, are you going to deny it?Until mid-December 2023 your representative Thomas didn't know the completion date, we have copy of his email, stop lying. We employed the best buy to let mortgage broker in UK, Dynamo, and they struggled to get us a mortgage because the project was in the black list for the majority of the lenders, however there was only one, Kensignton Mortgages that provided us with a decission in principle but declined their offer due to the project being heavily investor led not our fault, but obviously you didnt disclose this information beforehand!We secured a mortgage with the lender recomended by you, Molo, but strangely they took twice the normal time to review and approve our offer....what a coincidency as this delay allowed you to cancel our contract!! Open your eyes we have proof of everything check our facebook page called "RW Invest Victims" you can also share similar experiences.
5/5
TrustpilotChloe was very informative and helpful…
Chloe was very informative and helpful through whole process. She is a real asset
Thank you Konrad, glad to hear you were happy with our service
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