Every review we hold for the Salford office, from every platform, shown as written. First names only.
★★★★★ 3/5
TrustpilotBe Careful with how your Data is used
Difficult company who had disregard for client data.I registered interest in a development some years ago, but didn’t pursue any investment. They started spam mailing me about other investments and I asked to be removed from their systems.3 months ago, I receive threatening messages from a water company saying I owed them money on a property I didn’t own and never had anything to with. After hours of digging I found out that rw invest had passed on my details in error to this company by mixing up my details with someone else’s.This was escalated to their directors and apologies made, but no offer of anything to make good for the pain.Today I receive an email which has gone to a whole host of email addresses similar to mine seeking a followup to a property.Edit: 3 AprilAfter a detailed investigation, RW accepted a series of failures and appear to have taken the misuse of data seriously - I understand they are tightening up processes and controls to ensure this doesn’t happen again. The way they have handled this over the past 2-3 weeks has been very professional.
Ravi · 3 April 2024
Agent replied · 15 June 2024
Dear Ravi,Thank you for your feedback and for bringing this to our attention.Please be assured that we do care about our clients data and we have robust systems in place to ensure that data is kept secure.Unfortunately on this occasion it appears that an error had been made and we can assure you that it has now been corrected, and we are aware that you are currently in communication with our post-exchange team regarding the matter, who will continue to work with you on this.RWinvest.
★★★★★ 4/5
TrustpilotFriendly and not pushy
This is our first property purchase so we wanted to take our time to learn the process. We were left ancinheritance and want to buy a few properties to give us an income in retirement. Chloe was friendly and sourced us a good deal with a discount from the developer.
James · 9 December 2022
Agent replied · 15 June 2024
Thank you, James
★★★★★ 5/5
TrustpilotPositive experience with RWinvest
It has been a great experience with RWinvest for our first property, and we have been happy with their service. Rachael was very helpful and responded promptly to my inquiries, guiding me through the exchange of contracts.
Zaw · 14 December 2023
Agent replied · 15 June 2024
Thank you
★★★★★ 5/5
TrustpilotChloe was exceptionally helpful during…
Chloe was exceptionally helpful during the exchange process liaising between both myself and the Solicitor to ensure both sides knew what to do and when and chased on a daily basis.I have purchased a previous property through RW Invest who were then also very helpful.
Jonathan · 17 May 2023
Agent replied · 15 June 2024
We appreciate your positivity
★★★★★ 5/5
TrustpilotGreat support and easy to deal with
Adam was the point of contact who made things easy and straightforward. Defiantly made the process smooth.
SairaD · 5 December 2024
Agent replied · 28 December 2024
Hi Saira, Thank you for your kind words! We're thrilled to hear that Adam was able to make your experience smooth and straightforward. We'll be sure to pass along your compliments to him. Your feedback is greatly appreciated!
★★★★★ 5/5
GoogleGreat support all round, very helpful and follow ups. D.Leigh
Derek · 12 June 2026
Agent replied · 12 October 2026
Thank you for your kind feedback! We're thrilled to know you found our support helpful and appreciated the follow-ups. If there's anything else we can assist you with, feel free to reach out!
★★★★★ 5/5
TrustpilotVery happy with Joshua and…
Very happy with Joshua and communication during purchase and completion on this development.
Michael · 19 May 2026
Agent replied · 15 June 2024
Thank you for sharing your positive experience! We're delighted to hear that the communication and assistance provided met your expectations during your purchase process. We will ensure your kind words reach Joshua, as feedback like this motivates our team to continue delivering great service.
★★★★★ 5/5
TrustpilotWe had a great experience with RW
We had a great experience with RW on a first purchase, so we decided to work with them again. Their client care agent Chloe was extremely helpful and understanding; even with the holidays and our travels, we had a smooth transaction under her care. Thank you again, Chloe!
Nghi · 24 January 2023
Agent replied · 15 June 2024
Thank you
★★★★★ 5/5
TrustpilotKallum Holmes was great!
Kallum Holmes was very professional and patient. He explained all the details really well and had a lot of information about the property market which was great! Lovely experience - Highly recommend.
Assad · 17 March 2024
Agent replied · 15 June 2024
Hello Assad, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotPurchase and Sale of Property
RW Invest guided me through purchasing a rental property, providing on-time updates on the construction progress. When I decided to sell the property, they quickly advertised it, and I got a better deal. Thank you Daniel Chapman and team.
Athanasius · 10 October 2023
Agent replied · 15 June 2024
Thank you Athanasius
★★★★★ 5/5
TrustpilotAll went smoothly
Recently bought an investment property through them and the process went very smoothly. The agents were helpful and friendly, and not too pushy as some agents can be.
Tony · 16 January 2026
Agent replied · 24 January 2026
Thank you for sharing your experience! We're so glad to hear that the process went smoothly and you felt comfortable with our agents. We always aim to provide helpful, friendly service without being overbearing. Wishing you success with your investment property!
★★★★★ 5/5
TrustpilotVery good service
Overall very good service from RWInvest. Adam has been very supportive throughout the purchase process. We will look forward to work on more ventures with RW Invest and I would also recommend to anyone
Denis · 31 January 2024
Agent replied · 15 June 2024
Thank you for your review, denis!It’s really great to hear that everything went smoothly with your investment journey, and we are grateful that you chose RWinvest and are considering doing so again!We have years of experience supporting investors who wish to grow their property portfolio, and we can’t wait to assist you again!
★★★★★ 5/5
TrustpilotGreat Service - High Quality Properties
I have had the privilege to be served by Mr Dennis Boateng of RWinvest. Dennis had very quickly understood my needs and provided me with great offers along with very detailed and clear information about each and every property. Communications with him were excellent and the high level of his very prompt responses to my (many) queries was truly astonishing. Dennis not only shared his great knowledge about the specific projects he was marketing but also, very kindly, insights about real investments in general - which was extremely helpful. On a more general note, my impression is that RWinvest have some of the best properties at hand so I warmly recommend potential buyers to first pay a visit to their website.
Shai · 7 March 2024
Agent replied · 15 June 2024
Hello Shai, thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotExceptional Support and Communication from RWInvest: A Review of Off-Plan Investment Experience
RWInvest have been friendly, understanding and supportive in helping us with an off-plan investment. Their communication has been excellent; whenever we have needed to discuss an issue they have been able to arrange a call immediately. The information they have shared has been detailed, well-organised and easy to understand. We have been supported by Ben and Adam who have both provided excellent service in their respective fields.
Iain · 23 October 2024
Agent replied · 23 November 2024
Hi Iain,Thank you for your kind words! We're thrilled to hear that Ben and Adam have been able to assist you effectively with your off-plan investment. We prioritise clear communication and are glad you found the information detailed and easy to understand. Feel free to reach out if you need further assistance or have more questions.
★★★★★ 5/5
GoogleHighly recommended, woukd really like to thank Adam Burns for his hard work and professional manner in which he handled my case.
Excellent communication ensured the process was smooth and hassle free.
Nicola · 28 February 2024
Agent replied · 26 August 2024
Thank you Nicola!
Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
GoogleI bought my 1st off plan property from RWInvest and can say the process has been very smooth and easy every step.
When I made enquiry was contacted by Ciaran Connolly he was brilliant explained every step thoroughly and answered all
my questions in depth. He made me feel confident in my decision.
I had pleasure of working with Adam Burns in customer care, his expertise and guidance were commendable throughout the conveyancing process. His knowledge and friendly approach in explaining made the whole process exciting and enjoyable.
I appreciate his dedication and he made sure we exchanged within agreed time.
Would highly recommend them and look forward to completion process.
Devi · 28 February 2024
Agent replied · 26 August 2024
Hello Devi, thank you for your review!
We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
GoogleOn my quest for investment opportunities, I came across RWinvest. My first point of contact was Sami, who was not only easy to deal with but also consistently went above and beyond to meet my expectations.
Later on, I was introduced to Chloe, who efficiently handled the solicitor side of things. She proved to be readily available to address any inquiries I had and kept me well-informed throughout the process.
Furthermore, I had the pleasure of working with Alexio. He provided valuable assistance in resolving an issue that I had encountered.
Overall, very happy with the process so far. Will update my review in a later stage once all in place
Ahmad · 28 February 2024
Agent replied · 26 August 2024
Hello Ahmad, thank you for your review!
We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
GoogleVery experienced and knowledgeable staff. Thank you both, Matthew Jordan and Adam Burns.
Wojciech · 12 May 2026
Agent replied · 12 October 2026
Thank you for your kind words! We're delighted to hear you appreciated the expertise and assistance provided by Matthew Jordan and Adam Burns. We aim to deliver excellent service consistently!
★★★★★ 5/5
TrustpilotHorizon, Manchaster
Very experienced and knowledgeable staff. Thank you both, Matthew Jordan and Adam Burns.
Wojciech · 11 May 2026
Agent replied · 31 May 2026
Thank you for your kind words! We're thrilled to hear about your positive experience with our team members, Matthew and Adam. We will definitely share your feedback with them.
★★★★★ 5/5
TrustpilotKall has been very active and eager to…
Kall has been very active and eager to communicate with the client. Although I am joining through video call, I am happy to have him introducing the flat to me.
WAN · 4 April 2024
Agent replied · 15 June 2024
Thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotHighly recommended
Highly recommended, woukd really like to thank Adam Burns for his hard work and professional manner in which he handled my case. Excellent communication ensured the process was smooth and hassle free.
Nicola · 19 February 2024
Agent replied · 15 June 2024
Thank you Nicola! Our Client Care Team works tirelessly to support our investors through every step of the investment process, including post-exchange and throughout construction. We understand that keeping investors in the loop and being available for communication at every step is key to a stress-free investment, so we are over the moon to hear about your positive experience!
★★★★★ 5/5
TrustpilotMany thanks to Hannah Joy She provided…
Many thanks to Hannah Joy She provided me with valuable information about the project and explained all the details I requested. I wish her success
Khaled · 3 July 2024
Agent replied · 24 August 2024
Hello Khaled, Thank you for your review!We pride ourselves on transparency and communication throughout the entire investment process. If you have any more queries, we would be more than happy to assist you again.
★★★★★ 5/5
TrustpilotBrilliant experience from RW Invest
Brilliant experience from RW InvestI bought my 1st off plan property from RWInvest and can say the process has been very smooth and easy every step.When I made enquiry was contacted by Ciaran Connolly he was brilliant explained every step thoroughly and answered allmy questions in depth. He made me feel confident in my decision.I had pleasure of working with Adam Burns in customer care, his expertise and guidance were commendable throughout the conveyancing process. His knowledge and friendly approach in explaining made the whole process exciting and enjoyable. I appreciate his dedication and he made sure we exchanged within agreed time.Would highly recommend them and look forward to completion process.
Consumer · 16 February 2024
Agent replied · 15 June 2024
It’s great to hear that you’re satisfied with our customer service, as it is something we pride ourselves on!All of our staff strive to meet the utmost standards of professionalism, and providing a seamless experience for our investors is our number one priority.
★★★★★ 5/5
TrustpilotWould recommend
Chloe has been extremely helpful and prompt with her responses.Has been a great facilitator between different parties and was able to respond to all my queries and finally getting through to the exchange of contracts.
Consumer · 12 December 2023
Agent replied · 15 June 2024
Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
