Get Living New Maker Yards reviews in Salford

★★★★★ 5/5

Google

Even though we withdrew our application I wish to thank GetLiving and especially Dean for showing us around, taking care for our application process and the excellent customer care he provided us. :)

Kais · 7 June 2022

★★★★★ 5/5

Google

I personally could not be happier with the service my son and I received throughout the letting process. We dealt with Dean Heywood, Relationship Manager who was extremely professional, helpful, patient and supportive.

Gill · 7 June 2022

★★★★★ 1/5

Google

Lack of security in the buildings and parcels stolen multiple times - wouldn't have been as bad however, I've been informed there is an issue with space to hold deliveries which would prevent more thefts, this to be more of a budget issue as there is plenty of space to build further apartment blocks... Would recommend living here if you do not work and have access to deliveries 100% of the time, if not then don't waste your time or money.

Haich · 7 June 2022

★★★★★ 5/5

Google

Such a lovely flat. Couldn't have hoped for better. From the get-go my partner and I knew that this was the one we would pick. Both of us feel extremelly comfortable here. The staff is simply the cherry on top of the cake. Fenomenal. They always reply within the next 24h and in such a clear and professional manner. Thank you for all your support, Selina! ---- I would suggest some minor work on the GetLiving app, which has the potential to be a very good one, as it has all the information we could possibly need. At the moment it has quite a few bugs. Not much of an incovenience, though, as I can simply use their website dashboard instead (I would suggest a UI update to it as well to a more modern one). Edit: Had to change to 4 stars as the flat ventilation noise is driving me insane. I thought I was going to get used to it but more than 2 months have passed and every single day it annoys me and makes my head hurt, especially since I work from home. If I didn't have my headphones I don't know how I'd manage this much noise! It is ~59 dB, which is quite a loud device to have a few feet away from someone if you ask me. For reference, a fridge is ~42 dB.

Tiago · 7 June 2022

★★★★★ 5/5

Google

I just wanted to take 5 minutes of my time to offer some serious praise for Cara Alderson at your Newmaker Yard site. Since moving into Our apartment in November here she has been nothing but kind, attention, responsive and extremely helpful. I am unsure whether you have any sort of recognition scheme or bonus scheme that can be offered to her. She certainly deserves it ! We look forward to our future here with continued assistance support from a star like her!

Aaron · 7 June 2022

★★★★★ 5/5

Google

Excellent service! My partner and I are moving up to Manchester from London. We have been in touch with a few places but we have found ourselves constantly chasing with very delayed responses. However that was not the case with Get Living. Myself and Dean have been back and forth so many times by email over the last few days that I feel like he’s a mate at this point. Absolute credit to the company. He’s made the process so efficient and easy so far, and we are very happy all round. Will be recommending Get Living!

Danny · 7 June 2022

★★★★★ 5/5

Google

Denis, Tom and Brad from the maintenance team have been brilliant. They came in today to put up my TV and I realised that my partner had accidentally binned the plug. They managed to find a spare one right away. They were also very kind to my dog, who was scared from the noise.

Gergana · 25 April 2024

★★★★★ 5/5

Google

So far the get living team made my move so smooth and easy. Very helpful. Always there when needed especially Josh and Selina.

Ahmed · 7 February 2023

★★★★★ 5/5

Google

Aimee moved us in to our new flat and was great the entire time, really helpful for even the smallest questions. Really enjoying living with GetLiving so far, easy to reach, lovely area and neighbours. We’re having a great time!

Kayleigh · 2 December 2024

★★★★★ 5/5

Google

Rick was awesome he made quick work of replacing the batteries in my door. Excellent job !

Turks · 20 July 2023

★★★★★ 5/5

Google

Wow. I strongly recommend this place. that is the best choice I did and really thank you Josh for your help.

Li · 9 March 2023

★★★★★ 5/5

Google

Me and my partner was shown around the apartments at Middlewood locks in Salford by Chanelle and to say she was great would be an understatement! The team has been so helpful with all of the questions we have asked and it makes us want to move into the apartment a lot quicker!

Connor · 26 March 2024

★★★★★ 5/5

Google

I recently moved in to New Makers Yard, Katie was super helpful during my viewings and application process - I would highly recommend the location and team!

Edward · 7 June 2022

★★★★★ 5/5

Google

the team at Get Living for new makers yard have been so helpful, me and my partner have been finding it very difficult to find a place that allows dogs (especially our dog - which is a Rottweiler) The Get living team went above and beyond to help us get a place - it was all very smooth from the communication to the viewings. we look forward to moving in at the end of november!

Lauren · 7 June 2022

★★★★★ 5/5

Google

Absolutely perfect service. Had something trapped in the washing machine filter - the next day Denis, Ryan and Ross came and took it away now working perfectly and only a 15 minute turn around. Did extra checks to ensure all other appliances and drains were working perfectly. Great guys, great job. Very thankful !!

Lucy · 25 February 2024

★★★★★ 1/5

Google

The fact that this company can even receive a 1 star rating is worrying. Complete lack of professionalism and care towards residents, waiting on the phone for hours for the office to reply with 0 responses. Gave phone number for them to "return the call" about 6 times over the past 2 months with ZERO call backs. Just find another agency that have more staff and are more willing to help.

Jack · 11 November 2022

★★★★★ 5/5

Google

We went for our first viewing and were shown around by Chenelle. Her service was absolutely wonderful. We felt very welcomed and listened to. She took us round and didn’t rush us at all. I could not recommend her more. We were very impressed by everything we saw and were very happy.

Naila · 26 March 2024

★★★★★ 1/5

Google

The fact that this company can even receive a 1 star rating is worrying. Complete lack of professionalism and care towards residents, waiting on the phone for hours for the office to reply with 0 responses. Gave phone number for them to "return the call" about 6 times over the past 2 months with ZERO call backs. Just find another agency that have more staff and are more willing to help.

Jack · 2 October 2022

★★★★★ 5/5

Google

Lived here for just gone a year now and could not fault the services at NMY. The staff have been excellent right from our move in and continued their attentiveness since. Their efforts during this pandemic to ensure i felt at home have been great and i couldn't commend the team more, so shouts to them, especially for bringing around care packages mid lockdown! Prior to moving to NMY, we viewed a number of apartments within Manchester, all in which had good locations and okay builds.. but what made NMY stand out was the quality of the products that are offered inside their builds and the community events that are active throughout the year for all residents to join. I just didn't have the same feeling in the other new builds we viewed prior to choosing this location. Thanks for the year so far! I Couldn't recommend NMY enough for anyone looking to view/move here.

Harrison · 7 June 2021

★★★★★ 5/5

Google

If you are looking for a place with a community feel and inclusion- LOOK NO FURTHER! The team at New Maker Yards have been brilliant during this very challenging year we all have faced. Be it regular engagement via comms, app and signage the team put their residents needs first as best possible. Always warm and welcoming. The real winner was December 2020 whereby they erected a stunning christmas tree in sponsorship with Mind Charity and residents received totes bags with Xmas goodies to help lift spirits. Then to get a courtesy check in call to make sure I was doing OK as I myself like many of us live on my own. The apartments are fantastic and have very much a hotel feel to them and we have the locks too! Get living are not just about money from you they support their residence and act swiftly to resolve any maintenance issues. To all the team at New Maker’s Yard- Welcome Office down to the maintenance and cleaning team- THANK YOU ALL you truly are a fantastic team! Bad news for you all I may now be here even through to retirement ( where I will be chased by security ) whilst pulling handbrake turns on my shop mobility scooter around the locks with flashing disco balls attached. Thank you all once again!

Liam · 7 June 2021

★★★★★ 5/5

Google

Moved in 3 weeks ago, best thing I ever did. From start to finish, the whole team were amazing, accommodating so many viewings and answering millions of questions (sorry Josh for the number of emails I sent you) and since we’ve moved in there hasn’t been a single thing wrong. The flat is immaculate and modern, the maintenance and relationship teams are quick, friendly and so helpful and the local area is just the perfect setting, so close to town. Honestly couldn’t want for a better place to live. Excited for lockdown to end and social activities to resume.

Joseph · 7 June 2021

★★★★★ 5/5

Google

Having recently moved into the building, my experience with the company has been really positive. In particular dealing with Josh as our relationship manager stood out. From our first conversation he has gone above and beyond with his service. I was moving from across the water in N.I and concerned about the administrative burden. However Get Living and Josh ensured the whole process was straightforward. Not to mention the regular updates on how our application was progressing. The apartment itself is gorgeous but I cannot emphasise enough the high quality customer experience that recieved, making Get Living a cut above its competitors in the market. I have, and will continue to recommend to friends and colleagues! Huge thank you to the team.

Ananda · 7 June 2021

★★★★★ 5/5

Google

The Get Living team have been very attentive during our rental application process, Selina has helped us throughout each step and this has made it stress free and has been very accommodating for me and my partner working busy schedules. After moving up to Manchester from London, my partner and I have been thoroughly impressed with the excellent service and the flat we are renting is even better than we expected from the videos and photos. Cara settled us in nicely on our move in day and gave a thorough tour of all the facilities we have here, and I must say the team have created a lovely community feel to New Maker Yards! The assistance on hand is excellent, should we ever face any issues the online portal makes this super easy and straight forward i.e. maintenance requests. Highly recommend! Thanks again, Katherine.

Katherine · 7 June 2021

★★★★★ 5/5

Google

The best place we've rented. The flats are modern and good quality. The location is lovely, close to the city centre but far enough that it's still quite peaceful. The whole complex is pet friendly and there are loads of really friendly people with dogs. I'm especially happy with all the staff here, every single one of them has been incredibly helpful and friendly. We recently had a minor issue with our dishwasher and Sophie from the Neighbourhood Operations Support team took care of absolutely everything. She booked the repairs and checked in with us regularly to make sure the issue was resolved. It was all managed very professionally and I felt I was treated like royalty compared to the treatment I've had from private landlords and letting agencies in the past.

Conor · 7 June 2021