Trusted Agent profile

Bridgfords Walkden reviews

2.6

★★★★★

564 reviews across 2 platforms

2 Bridgewater Road, Walkden, M28 3JE, Salford M28 3JE

Bridgfords's Salford office at 2 Bridgewater Road is rated 2.6 out of 5 across 564 reviews on two platforms, including 112 Google reviews rated 4.6. The 452 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

112

Reviews on Google

This office

Trustpilot logo

452

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Salford office, from every platform, shown as written. First names only.

1/5

Trustpilot

Terrible communication, valuations and organisation.

We sold our flat with Bridgfords Swinton and the experience with them was terrible from start to finish. They over-valued our property by £15,000, meaning that when our buyers applied for their mortgage they refused to give them their full amount, causing us to have to sell the property for £15,000 less as we didn’t have the time to put the property back in the market due to our chain. We had further issues with our buyers’ mortgage application causing a huge delay in the sale, and we actually ending up initially losing our forward purchase due to this. Throughout this whole nightmare Bridgfords were absolutely useless. We told them time and time again to call my partner instead of me, due to our professions, and they constantly ignored this and rang me. We had to deal with our buyers directly as Bridgfords had very little communication with either of us, and would actually ring us to ask for an update on our buyers situation! Causing us more stress and an extra party to deal with and update. Whenever we spoke with Bridgfords they had absolutely no idea what was going on and couldn’t keep track of any part of the sale. They were by far more of a hinderance than a help. They also didn’t conduct any showings of our flat themselves (as they had initially sold to us) and we had to do every showing as whenever we asked them they said they were busy. They charged us £2,200 for the pleasure of all of this.Overall, if we ever come to sell again we will be sure to steer clear of Bridgfords and would highly advise others do the same.

Alice · 29 February 2024

1/5

Trustpilot

Dont Waste Your Time

I had a very bad experience with one of their estate agent in cheadle hulme. Be aware of Omara, she views you the property and stands still and doesn't even puts up an effort to speak or show the property. A pure lack of training and wonder how bridgfords keep a check? On top, if there's other properties to see, they'd give you excuses and never deliver what they promise, delays on delays. I guess barely they have good agents and mostly its all bad. Its pitty to know what such companies has such employee who works as if they are forced to do so.

Zehran · 17 February 2024

1/5

Trustpilot

Not a great experience

We went to Bridgfords because they got the best reviews on Google. OMG if they are the best, just imagine what the worst would be like. Gave us a very dodgy valuation 30% above what we eventually sold it for.

Honest · 8 September 2025

5/5

Google

Very impressed with the level of service we received from Bridgfords, particularly from Mike. I would recommend Mike and the team at Bridgfords to anyone, they were very professional.

LT · 24 October 2020

Agent replied · 23 October 2024

Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Scott.

5/5

Google

Just completed on our house sale and we couldn't be happier with the service from the entire team at Bridgfords, Walkden. After 10 yrs of unsuccessfully trying to sell our house we thought it was a lost cause but Karen, Mike, John and the rest of the team were optimistic from the start. They worked extremely hard for us and managed to get from market to completion in less than 3 months! They kept us updated throughout and we couldn't be happier with the service we received and the results. Very highly recommended.

Giles · 25 October 2019

Agent replied · 23 October 2024

Thank you Giles for your and glowing 5* review of our local Bridgfords team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott

5/5

Google

Great service from start to finish, from viewings all the way through to completion. Our mortgage advisor made everything very easy & was always on hand to answer any questions no matter how big or small. Chasing people up can be one of the most frustrating things about buying a house, but our Mortgage Advisor did all the chasing for us and made our lives so much easier. They are very honest & upfront about any costs, which as a first time home buyer is extremely reassuring. Despite the extra costs associated with using a Mortgage Advisor, I would 110% recommend doing so as it made the process of buying our first house as painless as possible.

Sam · 25 October 2019

Agent replied · 23 October 2024

Thank you Sam for your glowing 5* review of our Bridgfords team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.

1/5

Trustpilot

Do not trust them, they will rob you blind

Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!

Natalie · 26 January 2024

1/5

Trustpilot

Zero engagement for deposit return

My tenancy ended on 9th Jan and I emailed Bridgfords to ask how I go about getting my deposit back.Emailed again on 15th Jan saying there had been no reply received to my request.An agent did respond so say someone from the deposit team would be in touch.Chased again on 22nd Jan advising that nothing had been heard - to date zero response.They were very good when it came to take my money. There can be no excuse for the lack of engagement. A dispute has been raised with MyDeposit.

Katherine · 26 January 2024

5/5

Trustpilot

We highly recommend Bridgfords

We highly recommend Bridgfords - Whitby. Maddie, Victoria and the team are amazing. They are very approachable, friendly, have excellent communication and also very knowledgeable on the area and of the market.

Mr · 23 January 2024

5/5

Trustpilot

Great company to deal with very…

Great company to deal with very professional couldn't help me enough would definitely recommend.

Mrs · 15 April 2026

5/5

Google

I was recommended this branch from a friend and cannot rate them high enough. I initially contacted Mike, who was very helpful in letting us know the services that were available at bridgfords before passing me onto Suzanne. Me and my wife made an appointment to see Suzanne who made the scary prospect of buying our first home a breeze. Suzanne explained everything brilliantly, laying out exactly what we needed to know and how much help she would provide. After finding the right house my wife and I were kept well informed every step of the way and the whole process went much smoother than we realized it would, thanks to the solicitors and staff at bridgfords. Thanks so much, especially to Mike and Suzanne. We love our new home and look forward to spending lots of happy years here!

Aaron · 25 October 2018

Agent replied · 23 October 2024

Thank you Aaron for your fantastic recommendation and 5* review of out whole team at Bridgfords, Walkden! It is great to read that Suzanne and Mike in particular helped guide you thorough the process of purchasing your first home and that you are now looking forward to spending many happy years there. Best wishes, Scott

5/5

Google

I recently sold my house with Bridgfords and I can honestly say that the whole thing was handed brilliantly. Their valuation was bang on, they dealt with all the viewings and best of all, got me a sale at over the asking price. I dealt mainly with a lady called Karen who was fantastic. Always returns your calls and is very honest in her opinions, whilst also being very easy to talk to. Very professional and I would recommend them highly.

Stuart · 25 October 2018

Agent replied · 23 October 2024

Wonderful to read Stuart that you felt the sale of your property was handled brilliantly by our Bridgfords, Walkden, team! I will make sure that your kind words are forwarded to the team and I would like to thank you for your kind recommendation. Best wishes, Scott

5/5

Trustpilot

Bridgfords Denton team was extremely…

Bridgfords Denton team! 5*Denton branch team was extremely helpful, professional and pleasure to dealing with. They helped me to make my move to a new property within a couple of weeks and supported me throughout, including communication with all the suppliers. Megan was absolutely brilliant, she showed great support and care, professional approach in a timely manner. I would highly recommend.

Oleksandra · 5 February 2020

5/5

Google

I would definitely recommend Bridgfords, especially Karen, she was very helpful throughout buying process. Always returned my calls, and informed me of every stage that we were going through!

Karolina · 25 October 2019

Agent replied · 23 October 2024

Thank you for your wonderful 5* review about our local Bridgfords team. It is brilliant to read that you received such great service and I will make sure your kind words are forwarded to our local team. Best wishes, Scott

5/5

Trustpilot

A lady named Lisa (Bamber Bridge…

A lady named Lisa (Bamber Bridge Branch) could not have been more helpful going that extra mile to help us look for a rental property for our parents. Thank you Lisa. I hope she gets the recognition she deserves.

Dawn · 20 May 2023

5/5

Trustpilot

Shout out to Ruari

I dealt with Ruari, who by the way gave the most incredible experience. He went above and beyond to help assist me with my needs. 10/10Im writing this review as the kid deserves the acknowledgment!

Leigha · 6 September 2023

1/5

Trustpilot

A one star rating is too good for this…

A one star rating is too good for this business! Completely inept from the agent to their so-called professional mortgage broker. Allowed seller's solicitor to harass and bully me and also bombarded me with messages whilst at work but didn't answer calls when I tried to contact them. I am now out of pocket as seller has withdrawn the property even though it still shows for sale.

Jane · 1 August 2024

5/5

Trustpilot

Thank you Bridgfords didsbury for all…

Thank you Bridgfords didsbury for all your help. I am very exited to move into my new home :)

Chris · 10 February 2026

1/5

Trustpilot

Confusing marketing

There's a For Sale sign been up on a house we've passed a few times over the past 2 weeks but can't find it on their website or Rightmove. I rang one of the branches to be told, indignantly, I'd rang the wrong office. I pointed out that there is no local office and as this one is relatively close by, I thought I'd try them. He said he had 'no idea' but he'd look. Terrible telephone manner, told him I'd look myself. Tried another office and was told it's not being marketed yet as the owner has been choosing the photos. Fair enough but I asked why the sign was up and was told because it's for sale. Very confusing. Sort yourselves out Bridgfords. Glad you aren't selling our house!

Mrs · 23 October 2023

5/5

Google

Excellent service in the last three years we have bought and sold a house through Bridgfords. Mike was extremely helpful throughout and made sure everything went smoothly.

Jonny · 25 October 2019

Agent replied · 23 October 2024

Many thanks David for this glowing 5* review of your experience with our Bridgfords team. Best wishes, Lucy

5/5

Google

Brilliant estate agents that take all the worry out of selling a property. Always friendly and helpful. Have an excellent understanding of the local market and will do their best to make all parties concerned happy. I dealt mostly with Mike Foster, and he's a very caring agent - not something you usually see in estate agents! Karen and John are also very professional.PositiveResponsiveness, Quality, Professionalism, Value

Shiraz · 24 October 2021

Agent replied · 23 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Bridgford's Halifax

We used Bridgford's in Halifax to sell our property. My main concern with them was that they hardly ever answered the telephone and relied upon an answer machine. Add onto this the fact that on numerous occasions they didn't return our calls. They didn't manage to sell our property and we do wonder if prospective buyers calls weren't returned either.Secondly feedback from them on enquiries, market data and ongoing support and advice was non existent. Overall customer service was poor to say the least.

Andrew · 5 October 2023

1/5

Trustpilot

Well... AVOID LIKE A PLAGUE

Well, where do I start? I don't recommend this agency at all. All the agents are useless. Customer service, professionalism is lacking at Bridgfords. We rented a property back in 2022, that we had to leave because mould and MICE both h&s hazards weren't solved and reported to the council (with someone vulnerable in the property). The flat was very dirty when we move in and now they are trying to charge us for the cleaning. They painted the flat and now they are trying to get this from our deposit. ABSOLUTELY DISGUSTING. we have tried our best to solve these issues, but they have no decency. They always try to blame the landlord but I don't even think the landlord is aware at this point. please look for another agency and make yourself a favour.

MARIA · 3 October 2023

1/5

Trustpilot

Unanswered calls and emails

Unanswered calls and emails. Misleading and wrong information in terms of when a tenant was moving then constant attempts to ignore my instructions in order to extract more money. Terrible service avoid if you can.

Sam · 28 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bridgfords's Google reviews

Questions about Bridgfords Walkden

How many reviews does Bridgfords Walkden have?

Bridgfords's Salford office has 564 reviews across two platforms: 112 on Google, 452 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Bridgfords Walkden's rating?

Bridgfords Walkden is rated 2.6 out of 5 across all 564 reviews, and 4.6 out of 5 on Google from 112 reviews, checked 9 October 2026.

Where is Bridgfords's Salford office?

Bridgfords Walkden, 2 Bridgewater Road, Walkden, M28 3JE, Salford M28 3JE.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.