Bridgfords Walkden reviews

★★★★★ 5/5

Google

As a first-time buyer, I was naturally quite nervous about the whole process, but Bridgfords in Walkden made everything feel so much easier. From start to finish, the team were incredibly supportive and guided me through each step clearly and patiently. They were always available to answer my questions (no matter how small!), kept me updated throughout, and made sure I understood what was happening at every stage. Their friendly and professional approach really helped take the stress out of buying my first home. I’m so grateful for how smooth they made the experience and wouldn’t hesitate to recommend Bridgfords Walkden to any other first-time buyers. A brilliant team and a great service! Thank you to John, Hannah and Cora.

Suzanne · 17 March 2026

★★★★★ 5/5

Google

We recently sold our house through Bridgfords, Walkden branch, and I honestly couldn’t be happier with the service we received from John and his team. From the very first meeting, John was professional, knowledgeable, and completely reassuring. He explained everything clearly, kept us updated throughout the entire process, and made what can often be a stressful experience feel smooth and straightforward. The whole team at the Walkden office were fantastic, always friendly, quick to respond to calls and emails, and genuinely supportive from start to finish. They handled everything efficiently and achieved a great result for us. If you’re thinking of selling your home, I wouldn’t hesitate to recommend John and the team at Bridgfords Walkden. Outstanding service from start to finish! Thanks again

Adam · 17 March 2026

★★★★★ 5/5

Google

A big thank you to John and the staff at bridgefords Walkden. Myself and my sister had to sell our parents house after they passed away. John came to value the property,all viewings conducted by bridgefords staff so we didn't have to do anything at a really upsetting time. Once again thank you x

Sandra · 17 March 2026

★★★★★ 1/5

Trustpilot

Fraud risk

Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!

Roger · 17 June 2026

★★★★★ 5/5

Trustpilot

I recently moved into Brigford property…

I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.

Alpha · 21 February 2026

★★★★★ 5/5

Trustpilot

Service above and beyond

What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.

Nicky · 8 November 2025

★★★★★ 5/5

Google

Great service from the team , sale went smooth and Hannah was always there for us to help out with any queries we had …👍 …

Mark · 17 March 2026

★★★★★ 1/5

Google

Do not sell your house with Bridgfords. They say all the right things to rope you into a 26 week contract. Their fees are DOUBLE what other services charge. From start to finish our experience has been poor, out of 8 viewings arranged not one was chaperoned by a member of the team. Viewers cancelled well over 24h before the viewings were due to take place and we found out 30 minutes before. This caused a lot of unnecessary stress and disruption to us. We requested a board on a few occasions and this was just ignored. Our number was given out to what I feel was a bogus surveyor and when I asked what company they were from the staff couldn't tell me. Long story short if you don't want to waste time and money please avoid Brigfords at all costs!! If I could rate zero stars I absolutely would!

Vicki · 17 January 2026

★★★★★ 1/5

Trustpilot

One of the worst estate company i have…

One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my £2000.00 from my account without seeing the property .

Aiah · 29 July 2026

★★★★★ 5/5

Google

Big thank you to Hannah , she helped us more than her job , we really appreciate, thank you

Ghita · 10 April 2026

★★★★★ 1/5

Trustpilot

Some things never change - still shoddy

Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.

Gaynor · 10 August 2026

★★★★★ 5/5

Google

Sophie and John at Bridgfords in Walkden have been fantastic in securing a new house. I am a "details" person (and probably a little OCD) so I had many questions during the process - but all the staff in Walkden were always ready to talk …

Nick · 17 July 2025

★★★★★ 1/5

Trustpilot

2 month+ deposit return delay

I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.

Wayne · 31 July 2026

★★★★★ 1/5

Trustpilot

1 Star is too many stars in my opinion...

I approached Bridgfords and Michael Poole last year to see about selling my late fathers Bungalow. I found their sales tactics to be a bit off, immediately trying to upsell me services I personally felt had no value, insisting it would make every difference. I begged to differ and having a bad gut feeling about them and a positive experience with Michael Poole I chose Michael Poole instead. Then came the phone calls trying to get me to switch and saying they would do a better job. After the second phone call I made it clear I was definitely not going to change my mind and asked them to remove my number from their records and not call me again. I received several other phone calls 2 or 3 weeks apart from each other and after repeatedly asking them to not call me again, the final call I received I told them (not very nicely) that if they contacted me one more time I would report them to the police for harassment as I had made it clear on several occasions I didn't want them to contact me.

James · 26 June 2026

★★★★★ 5/5

Trustpilot

Thank you so much Holly at Stockton Heath's Bridgefords

I had a wonderful tour with Holly from Bridgeford's Stockton Heath. I didn't feel rushed and she was very attentive, patient with all my questions and built a quick rapport with me. She always answered the phone and emails professionally and gave thorough and informative replies, always keeping me in the loop as my application for my new rental progressed through all the stages. I highly recommend her. Steph xxx

Stephanie · 24 August 2026

★★★★★ 1/5

Trustpilot

The worst out there

The worst out there, put us through so much drama, very stressful and mentally draining, their mortgage broker is absolutely useless, 4 months later we were declined, absolute waste of time, waste of energy, they just didn't want us to buy it for some reason, maybe because we are a different skin colour to them! Stay away from the burnley branch, good lord, how do they get away with this bs.

Ify · 13 August 2026

★★★★★ 1/5

Trustpilot

Bridgefords are the worst estate agents…

Bridgefords are the worst estate agents i have ever come across, i am so glad i did not decide to sell my house with them! They never answer the calls, constantly leaving voicemails, very rarely they call you back! I viewed a property with them a week or so ago & no follow up phone call the following day, I wanted to make an offer , left several voicemails & nothing! Please avoid Bridgefords at all costs. They are the worst estate agents i have ever come across. Please stay away!

Lucy · 9 June 2026

★★★★★ 5/5

Google

UPDATE: Hannah made my house happen, it was solely down to her and how hard she pushed for it to go through, it was her consistency, her diligence and her unbelievable level of dedication of ensuring the purchase of my first home went through. Hannah, if you’re reading this, I wish I had the words to express how grateful and appreciative I am, I will always be in your debt, you’re the best, I know. I have never had such an incredible service, it honestly felt like I had a hotline to Hannah and anytime there was a millimetre of progress, Hannah would update me. Where do I begin with this absolute dream team of individuals who work at the Bridgfords Walkden branch. All the things that you come to expect from an estate agents, communication, professionalism, friendliness they already excel at. Where the team truly come into their own is how much they care. I remember coming in after having my offer accepted on a property, they were just as happy as I was as. I was so pleased to share that moment with such a lovely bunch of people. John did my viewing on the property, right away I knew he was the guy to trust and no question was a stupid question with him, if you’re reading this John, thank you and keep up the great work. Kelly organised my viewings, I never, ever felt rushed on the phone, even though I knew they were extremely busy, and again, no question too many. she would consistently have great conversation with me and would be absolutely on the ball with letting me know about new properties in my price range coming to the market. If you’re reading this Kelly, thank you very much. Hannah has been brilliant as the sales negotiator throughout, always a phone call away with if I had a question or needed help with paperwork advice. We ran into an issue with the seller, and within 24 hours of Hannah notifying me of a potential issue, I was back in the Bridgfords office discussing potential options. These people care about you, if you’re thinking of selling or buying in the area, give these guys a call first.

Simon · 24 May 2023

★★★★★ 5/5

Google

First of all I want to say a massive thank you to Hannah Renshaw for getting everything done so quickly since she took over in July. Everytime I needed anything she was very helpful and quick, she would give me update even though she haven't heard from anyone yet, that action really reassuring and not been ignored. Compare to the poor communication that I received from Kelly Doolan when she was dealing with my property, I would email her and never hear anything back and when I finally get hold of her it would always be the same response which went on for months, until I approached again in July realised was taken over by Hannah and with her extra effort she made the process so much quicker and easier. Therefore my five stars are for her only. Thank you Hannah once again and would recommend her.

Caren · 24 May 2023

★★★★★ 1/5

Trustpilot

Valuation?? They can't be bothered!

Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!

Jon · 5 May 2026

★★★★★ 5/5

Google

We have recently sold a house following bereavement. John dealt with us with compassion and professionalism recommending sale by modern auction. This was simple and swift securing a sale within weeks. The legal side has been a bit drawn out but that is to be expected when complicated by wills and probate solicitors.

Rob · 17 March 2026

★★★★★ 5/5

Google

Relief!! me and my partner(with Son & dogs) just bought our Home {after years of renting after having to sell own then!}. We say many thanks to Hannah Renshaw at Bridgfords, Walkden, so helpful throughout the process took just over 6 months. Communication was prompt dealing with whom especially to Solicitor’s and getting back to us whenever we reached out and made sure we were up to date with everything, made us at ease. Highly recommend, Great service from Hannah and the team. Nick & Sarah x

Nicholas · 24 October 2022

★★★★★ 5/5

Google

Lucy and Lisa were amazing. They attended to me adequately and promptly during viewing, payment of rent , signing of agreement and releasing of the apartment key . Their numerous calls and support were out of the world. They were very professional in their work are highly professional and satisfactory. Thanks to them

Chidimma · 23 May 2024

★★★★★ 5/5

Google

Fantastic experience getting our first home through Bridgfords Estate Agents Walkden! Hannah, the staff that handled our transaction displayed sound industry knowledge and was particularly very professional and patient to guide us through what later became a splendid experience. I would seriously recommend them.

Olusheyi · 17 March 2026