1/5
refused me to see a house
Wouldn’t let me view a house as they wanted to see all my paper work and sit down with their mortgage adviser first even though I had stated I had a mortgage adviser in place already
Trusted Agent profile
★★★★★
564 reviews across 2 platforms
2 Bridgewater Road, Walkden, M28 3JE, Salford M28 3JE
Bridgfords's Salford office at 2 Bridgewater Road is rated 2.6 out of 5 across 564 reviews on two platforms, including 112 Google reviews rated 4.6. The 452 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Salford office, from every platform, shown as written. First names only.
1/5
refused me to see a house
Wouldn’t let me view a house as they wanted to see all my paper work and sit down with their mortgage adviser first even though I had stated I had a mortgage adviser in place already
1/5
AVOID AVOID AVOID
Paul
1/5
Never use bridgfords and Natalie
Never use bridgfords and Natalie. They are the worse ever. No care. The hacienda deansgate branch is a nil star. Terrible. No one calls you back. They are ignorant to the core. Never use them.
1/5
Absolutely appalling level of customer…
Absolutely appalling level of customer service and a superb example of estate agent incompetence. Do not go anywhere near this company and use an alternative.
1/5
Do not use bridgefords
Do not use bridgefords. They fed us with lies from the start and told us what we wanted to hear but didnt put ot in writing. We are now £750 down because if the lies.AVOID
1/5
poor communication
poor communication - lack of contact or updates.on transactions. have to chase them for information.. hard work !
1/5
It takes a lot of practice to perfect the art of being so incompetent
How can you be so incompetent.People working there can't even send an email.So so so bad, probably the worse company I've ever experienced and would highly recommend you to avoid
1/5
Sorry for the 1 start but no option of 0!!!
Happy to take your money with scant regard for their contractual obligation. Took over a year to fix some of the problems in house and still did not address the main problems.Filthy poorly maintained houseDisgraceful.
4/5
Good customer care
I have been renting my house through them for years, comparing this company with others I have to say that they are very competent and efficient. No complaints, I strongly recommend them
1/5
Not interested at all
Not interested at all. Took several phone calls to get any response at all, and wouldn’t allow any house viewing until my own property was on the market.
1/5
Extremely poor customer service
They hanged up on me and refused to pick up the phone. All because I had some specific questions about the property. The length of the call was 5min. Unbelievably rude customer service!
1/5
Shoddy practices
Shoddy practices - gave my data to third parties without my authority. Switched utility companies on the property without asking me. And three months on they still have not returned my deposit.
1/5
Please avoid
Please avoid. Had bad experience both buying and renting the property. The team lacks skills. Communication is very poor and this caused a lot of issues.
5/5
Fantastic Sales team
Fantastic Sales team, they provided a personal and professional service when selling our home. It was priced correctly and they supported us throughout a difficult process. Thank you!
5/5
Had a great experience with Bridgefords
Had a great experience with Bridgefords as our letting agent, made the process very simple and were really accommodating even during the current circumstances!
1/5
Communication is absolutely horrendous
Communication is absolutely horrendous, emailed and contacted through right move and they never get in touch. Shocking company !
1/5
Very bad customer service,not…
Very bad customer service,not responding to emails or calls .Very bad communication.
1/5
Communicating with Bridgfords is more…
Communicating with Bridgfords is more painful than testicular torsion and, I imagine, giving birth.
5/5
Arranged a veiwing, The staff are very helpful and welcoming. Would defiantly recommend using their amazing service!
1/5
Incompetent
Agree with all other reviews. This company failed in every possible way.
1/5
Terrible experience
Terrible experience, could not be bothered attitude, awful and unacceptable. Also very expensive commision charges.
1/5
Awful company
Awful company. Over priced, unhelpful staff and ridiculous fees and a lot hassle.
1/5
Awful company
Awful company, apathy seems to be their mantra
1/5
Terrible
Terrible.I would not trust these people with your property.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bridgfords's Salford office has 564 reviews across two platforms: 112 on Google, 452 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Bridgfords Walkden is rated 2.6 out of 5 across all 564 reviews, and 4.6 out of 5 on Google from 112 reviews, checked 9 October 2026.
Bridgfords Walkden, 2 Bridgewater Road, Walkden, M28 3JE, Salford M28 3JE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.